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    Jewel-Osco

    2.9 (20 reviews)
    ModerateGrocery
    Open • 7:00 am - 9:00 pm

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    location information for jewel - osco
    Sheila M.

    The worst customer service ever! I spent an hour carefully ordering groceries online via their website only to encounter technical difficulties. I called the store customer service number and I use the term "service" loosely. I was told "you can't order online at our store, we don't delivery groceries". I asked why their website would allow me to place dozens of items in a cart and checkout if they don't deliver and they said "there's something wrong with our website, what do you want ME to do about it?? I suggested they make an exception and update their website and she laughed at me. I then asked which other store delivers and again got "I don't know, try calling other locations" How can a customer service manager not know? Are they not trained? Do they not have a list of other stores and their services? See the photos here too. It clearly states they delivery groceries. They need to fire or retrain their "service" people who are rude and just don't care about their reputation. I am calling corporate tomorrow.

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    11 months ago

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    11 months ago

    It's so nice to find a neighborhood grocery store. Smaller store with great selection and service.

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    2 years ago

    This place is absolutely awful. There are 18 customers in line and zero cashiers open. Only self checkout

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    3 years ago

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    7 years ago

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    2 years ago

    Excellent customer service desk personnel. They listen, go the extra mile and call back when they say they will call back, with a smile!

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    3 years ago

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    8 years ago

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    12 years ago

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    8 years ago

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    8 years ago

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    10 years ago

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    10 years ago

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    17 years ago

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    9 years ago

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    10 years ago

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    14 years ago

    Service can be hit or miss depending on the day but all and all it's really convenient and a good anchor for this dying mall.

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    7 years ago

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    10 years ago

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    9 years ago

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    Ask the Community - Jewel-Osco

    CVS Pharmacy

    CVS Pharmacy

    2.3(33 reviews)
    2.0 mi
    •$$

    All I wanted was a couple of Mountain Dews. The cold sodas section was way in the back. Usually a…read morestore will have a cooler with these up front like literally every Walgreens. But no. Not this time. Fine. I go back get my sodas which were labeled as $2.79 or 2 for $5. Okay. I'll get 2. For $5. I go to check out and there is not a soul around at the registers or the self checkout kiosks. Okay, fine. I'll use the self checkout even though I hate those things which seem to enjoy accusing me of stealing because their AI is incompetent. I scan my sodas and they show up as $2.79, with no discount. Okay, I guess I have to hit Finish. I hit Finish. No change. I look around for a store employee and none is to be found. I walk all the way back to the soda section and take a picture of the prices so I can come back and get my discount. I do that and go to the register where now there is a clerk, who was probably only there because they had to reset the self-checkout kiosk that I left in the middle of a transaction when I went to check the price. I was told that you have to get all the way to the end of the checkout for it to show you the discount. I guess I didn't tell it how many bags I wanted so it wasn't able to show me the correct prices. Because those are related somehow. Of course, they didn't even have any bags at that kiosk. So, that's a fail right there. A bag would have been nice. This is ridiculous. Show me the price when I'm checking out. Is that so hard? Gas stations can handle it. They scan 2 sodas and the discount shows up right away. Or do you just want to have some big "You saved this much" at the end of the transaction because some marketing idiot thought that would have more of a psychological impact than simply showing me the correct price when I'm scanning my items? This experience pissed me off. I walked all the way back to the cooler and took a picture of the price tag because your stupid kiosk wasn't able to show me the price I was paying until I am all the way at the end of the transaction. Which I thought pressing "Finish" was for. I hate these self-checkout kiosks. You couldn't even have a person at the register to help if someone needed help, like I did. Instead, I wasted my time when I was in a hurry. Goodbye. You've lost me as a customer.

    Very friendly and helpful staff. Great parking too! It's my…read morefavorite CVS in the area

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    Jewel-Osco - grocery - Updated September 2026

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