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    Jan Dee Custom Jewelry

    4.8 (65 reviews)
    Closed 10:00 am - 5:00 pm

    By appointment only

    Updated over 3 months ago

    Services - Jan Dee Custom Jewelry

    Jewelry cleaning

    Jewelry redesign

    Jewelry repair

    4 More Services

    Jewelry reshaping or resizing

    Jewelry restoration

    Jewelry stone setting

    Personal property appraisal

    Jan Dee Custom Jewelry Photos

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    Recommended Reviews - Jan Dee Custom Jewelry

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    Jan Dee created a wedding band that perfectly nests against my vintage engagement ring. Super-accurate shape and design!
    Lauren J.

    I really should have posted this sooner, because Jan Dee deserves it! My husband and I found a gorgeous, VERY unique vintage engagement ring from an estate seller. The ring really is like nothing I've ever seen before- a diamond encased in a white gold flower. Er... a white gold sun? I don't even know; it's just rad. Unfortunately, the ring's quirky shape creates a curve that no pre-made wedding band matched. I was unhappy with everything I tried to pair it with. I was against the idea of custom jewelry, at first. I thought that such a service would be snooty and expensive. Instead, I got a friendly, collaborative experience at a very reasonable price! Enter Shirley at Jan Dee. She helped us create a white gold wedding band that follows the curve of my vintage ring. We were a part of the process every step of the way, from brainstorming the look to molding the prototype. Shirley always made great suggestions and took our feedback. Each deadline took just a few days longer than predicted, so be ready for that. The small waiting periods were WORTH IT, though. My wedding band nests perfectly against my engagement ring. Jan Dee really went the extra mile in design, matching the etched pattern of the original band down to the exact point where it smooths under my finger. These rings look like they were created together. I literally marvel at them every day, over a year later. Thank you, Jan Dee!! I couldn't imagine having any other wedding ring.

    Custom wedding band the staff and I designed together.
    Missy C.

    Basil at Jan Dee helped me design a custom wedding band for my husband since he lost his after losing weight. They worked very well to incorporate a design I created and made the entire band look incredibly clean and polished. Basil kept me in the loop on every step of the way and made sure I knew all my options. I had originally planned on the ring as a surprise gift for our anniversary, but glad I ended up bringing in my husband so that he could be fitted accurately. We estimated nearly a size above where he is. Anyway, he LOVES the ring and we are both so impressed with their products, service, and commitment. The cost was a little more than I expected, but I had really never researched beforehand so wasn't sure what to expect. Given the chance, I would make the same choice again. They're even keeping the mold in case he loses this one!

    Quoted pricing in Basil's handwriting.  The price was doubled without explanation when we went to pay for the stone.  Unacceptable!
    Traci V.

    My fiancée and I are very disappointed in our experience here. We invested over a month into the process only to leave empty handed. Initially everything seemed top notch, a little eccentric maybe, but we were OK with that because jewelers are artists. At the beginning of October we contacted Jan Dee to purchase a Chatham ruby. We were able to view a ruby, but not the size/shape we were looking for. Basil agreed to order a couple of stones for comparison purposes, indicating they would arrive in a few days. 10 days later I called to check and see if the rubies arrived only to learn the order had yet to be placed. Another week later we were able to view 3 rubies. Basil provided us a piece of paper with the prices of the rubies and we made our selection. We made a picture of the paper for our records. Basil said we couldn't pay for the ruby at that time because it wasn't in inventory yet and it would take a couple of days. Nearly 2 weeks later, I called again and were told we could come in to pay for the ruby. We were shocked when Basil told us the price of the ruby was now more than 2 times what we agreed to! When we questioned the price of the ruby, even showing Basil the picture of the paper in his own writing with the previous pricing, Basil indicated this was now the price and he had called Chatham to get it. We were never rude, in fact we were more like "shocked into silence." After a pause we calmly asked why the price changed after the rubies were already shown to us. Basil didn't respond, but actually walked away and left us sitting in the showroom without explanation! He literally just walked away. I should add during our visits we also designed both of our future rings. We were so excited and invested in the process! If he had simply said, "I made a mistake with the price", we wouldn't have been pleased, but we likely would have paid it. To be treated in this way was truly unacceptable and it made it impossible to give Jan Dee our business.

    Custom engagement ring created by Basil at Jan Dee. We couldn't be happier with the result!

    Basil Alexander Morningstar Duran. We were fortunate enough to find him at Jan Dee. Basil is a certified gemologist and master jeweler. He helped us take an amateur CAD design, prototype it several times with several hours of consultation, and turn it into a beautiful piece of art by exquisitely mounting and polishing the final design. He also educated us in both precious metal alloys and stones, giving us a better appreciation of the craft. Even if my fiancee wasn't planning on saying "yes", Basil's craftsmanship seduced her. I cannot express in words the gratitude I have in navigating us through the complex process of custom jewelry design and manufacturing. Not to mention, he's a genuinely trustworthy person and I hope to keep him as a friend for the rest of my life.

    This is the place to go if you want AMAZING jewelry! My fiance and I are very particular, and we don't go for the ordinary. Jan Dee Custom Jewelry turned out to be perfect for us. Everything from the beautiful showroom to the unique jewelry, gems, settings, are all top level. Basil and Shirley are the jeweler's we worked with. They are both extremely knowledgeable, talented, and professional. They guided us through every step, from concept to finished product, never making us feel rushed. They helped us select the exact right stones and ring design to create true custom works of art! We will be back for sure whenever we want beautiful jewelry and a great experience!

    My engagement ring from Jan Dee!
    Alexandra E.

    I highly recommend Jan Dee! I had no idea my fiancé was ring shopping, so he picked Jan Dee and my ring all in his own! First of all the ring is amaaaazing! I love that it's not from a chain store. See my fiancé's review (Kale E) for more about his buying experience. Since I've gotten the ring, Basil has provided excellent service. He resized my ring in only 2 days (I was expecting 7-10). I also caught the ring on something without realizing it, pulling a prong a little bit loose. I brought it in and Basil fixed it in less than 5 minutes. Excellent customer service and beautiful jewelry!!!

    Rich L.

    Shirley at Jan Dee was amazing in helping my husband and I create a beautiful custom pendant. We reworked an existing piece and Shirley and her team guided us through every step with ease. The pieces in the store are great too. The end result was more than we expected.

    Jan dee recreation of an antique ring...planting in those gold and created structure for my new sapphire stone...5  service

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    10 years ago

    I've made a few small purchases and had some repairs done here over the yeats. Always quick, personable and affordable. I highly recommend.

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    Page 1 of 2

    Ask the Community - Jan Dee Custom Jewelry

    Review Highlights - Jan Dee Custom Jewelry

    My now fiance took my grandmother's ring and with the guidance of Shirley and Basil they made an amazing ring.

    Mentioned in 20 reviews

    Read more highlights

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    Chicago Gem and Jewelry Evaluation

    Chicago Gem and Jewelry Evaluation

    (32 reviews)

    The Loop

    Some people might not like to give 5 star reviews because it could mean more competition the more…read morepeople who find out about the place but when its deserved its deserved. I went into CGJ on March 10 2026 looking for silver coins and bullion. they had 2 trays with a lot of silver. Included in those trays were several Maples, a Britannia and a Krugerrand along with several other sovereign coins. There were many buffalo rounds and I even found 2 Engelhard prospector rounds. There was a lot of fractional including 1/2 oz, grams and constitutional silver. As far as selection goes I have seen more in other stores and I have seen less. They sell what they buy so I can't say that the selection will always be like this but I was very happy with the 4 items I bought and I found several more I could have bought. Now for the best part. I paid less than a buck over spot for 2 Perth mint coins and 2 prospector rounds. I asked Gia, who was awesome by the way, for confirmation and she said that was pretty much their standard pricing for generics. I think she said ASEs were 3 or 4 bucks more, still cheap compared most places. Now one might expect with prices that low the price they paid would be pretty low but it was very reasonable. I can't recall exactly because she quoted for maples, ASEs and generics but given the prices I have seen online and at other stores I would have been very happy selling to them at their prices. Further shoutout to Gia, she was wonderful to talk to. Some shop owners are grumpy old curmudgeons who just want to take your money but Gia was friendly, very informative and willing to talk (I'm a talker if you can't tell from this review) I'll probably head back today just to see what they might have.

    If you are looking for a quick yet thorough appraisal, I highly recommend Heidi's services. I…read morecalled Heidi to set up an appointment, and she was able to take me in within a day. In the 15 minutes I was with Heidi, I learned a great deal about my ring, and she did the appraisal right in front of me. Further, her fee was very reasonable for the level of service and convenience received. She provides the report for insurance prior to you leaving the appointment, and she has an extremely seamless process. Thanks again Heidi! I will definitely return the next time I need an appraisal.

    Lincoln Park Gems

    Lincoln Park Gems

    (72 reviews)

    $$

    Lincoln Park, DePaul

    Victor and his staff are incredible. Their attention to detail, creativity and readiness to work on…read moreany jewelry project from small-including removing a link from vintage bracelet to more complex like a new ring design incorporating different gemstones is amazing. Victor is also super friendly and knowledgeable! Lincoln Park Gems is a true gem!

    I recently purchased a Swiss watch for my son for Christmas and needed the metal links reducing to…read morefit his wrist. I sent out a request via yelp to a whole bunch of different jewelers that were local to Lincoln Park and Lakeview. Lincoln Park Gems, was the first to respond! I spoke with Victor, who was incredibly friendly and pleasant said that he was planning on closing a little bit early because it was New Year's eve, but then offered to stay a little later in order to help get this watch sorted that night! (Totally did not need to do this). When we arrived Victor, (very well dressed, stylish gentleman) sat us down, made my son, and I feel very welcome, and then proceeded to explain what he was going to do to the watch and made suggestions about how many links to remove and why. He was able to make the adjustments very quickly, under 5 mins and was extremely pleasant and professional from start to finish! All around. A+++ service and done with a genuine great attitude and welcoming vibe! I'll definitely be back for anything else I need adjusting/fixing jewelry or watch related!

    Jan Dee Custom Jewelry - jewelry - Updated June 2026

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