I own a $610 SEIKO radio sync solar world choreograph watch that is out of warranty. I sent it to…read morethe SEIKO headquarters because the button that controls daylight saving time or mountain time did not work. I also could not set the watch manually. I received a quote about 5 to 7 days later it would cost just under $300 to repair the watch. I elected to have the Watch sent back to me and I took it to King Brothers this morning. About mid afternoon I received a call that the watch was ready and the repair charge was $5!! I asked them to repeat the amount to confirm what I thought I had heard. Felix and his apprentice are the absolute best!! They are very fair, very honest and are truly professionals craftsmen in their field. We have jewelry that needs repaired, also. GREAT SERVICE!!

Brought a ring in to get resized and have one of the stones, an opal. They had the ring for nearly…read morea month. I was finally contacted for pickup and they handed me the ring and found they had coated the rings multiple stones with some kind of poly substance that totally distorted the appearance of the gems. Went back an hour later to ask what they had done to my ring and was told that it was there to protect the stones. I asked to have it removed and they complied. The whole epoxy to protect the stone was a scam to attempt to cover up the fact that the opal they replaced has a noticeable chunk missing from its face. I won't even go back there to wage my complain, no telling what I might get back in another month. If you care about your stuff, take it somewhere else.

Great experience with repair of my garnet cross. I also had some other pieces cleaned, dipped in…read morerhodium and bought some beautiful sleek gold chains here and some wedding bands to replace what I had lost. Very professional and has a lil treasure chest to keep my small children entertained while I was shopping.

Good good. Would recommend. Good turn over time for…read morealterations on jewelry and they were very eager to help in any way.

Such a wonderful experience here. Looking for a sapphire, multiple other jewelers were just not…read morelistening to our criteria. After almost 2 months of appointments with other jewelers we stumbled upon Thollot & co and will never go elsewhere. Very kind and professional and they listened to all of our requests and ended up with the most amazing lab sapphire custom engagement ring.

They do not respond to their web messages about custom rings. I emailed them over a month ago and…read morehave heard nothing back

It really doesn't get better than Walters & Hogsett. I've been to many jewelers, and this was the…read moremost welcoming I've felt. I was warmly greeted by an associate, Hilary, who took the time to walk me through the Rolex CPO and Cartier sections. She was knowledgeable and allowed me to try on any piece on display. I mentioned that I was looking for a present for my wife for the holidays and she showed me multiple pieces. We finally landed on the Cartier Panthere two tone. She reserved the piece for me for 2 days over the weekend, so I could bring my wife in to try. Such good customer service! I would absolutely buy my next watch/jewelry piece from them again!

A locally owned jewelry store that offers some high-end jewelry as well as some mid-priced. The…read morestaff is great and we look for Miranda who we've built a working relationship with. For our first venture Miranda helped us spec out a custom made Ruby & diamond bracelet for my wife. It turned out beautiful and my wife wears it every day. We returned for resizing rings. Again a good experience. We'll be back for future jewelry wants & needs.

They were super nice. I did just just didn't have what I needed which was was repair. And that's…read moreOK. They give me three really good leads!

I needed my gold band wedding ring made a size larger…read more I read the reviews and decide on this store. They were excellent to work with. They had my ring ready for pickup the next day. My ring looks beautiful. I'm happy to have it back to celebrate our 45 anniversary.

I popped in here with my husband to have a watch strap adjusted. It was a kick fix and the staff…read more(who was very friendly) was able to make the adjustment while we waited. The price was reasonable too for the work and I'd recommend coming here for repairs. They also had beautiful jewelry to purchase.

Walked into Jewelfire and was pleasantly greeted by the team working there. They assisted me…read morequickly and easily to have my bracelet shortened. While I waited, I browsed the selection and there are lots of beautiful jewelry pieces at every price point! Will definitely return if I'm looking for something new!

This small family owned store is by far my favorite place to go when I need anything jewelry wise…read more I purchased a vintage looking diamond ring here and it came with a lifetime warranty. It's a beautiful ring. I have brought watches here to have the battery replaced and they came with a year warranty on the life of the battery. The most impressive service I have received here was when I got engaged. My fiancée proposed with his mother's ring and shortly thereafter my mother gave me my great grandmother's wedding vand. I brought both is these in to be sized. The price for both was more than fair. He took great care while doing the sizing, the rings were beautiful when I picked them up. A few months later they happily checked the engagement ring setting because I thought it was loose. They even cleaned it up for me. The level of service you receive at this shop far surpasses anything I have ever experienced at one of the ginormous chain jewelry stores. They have made a costumer for life!

I needed my ring resized, it was just a little bit too small. I had called around to get pricing…read moreand everyone said it would be around $200 and take about 3 weeks. I was really disappointed until I called this place and they said they could do it for much cheaper and in a few days! I never told them my experiences with other places and when I went in to spell with them they were very friendly and helpful. They quoted me a 1/4 of the price! And I left it there over the weekend. It was done within a few days like they said. I was so happy with their service and will be returning in the future.

I've used Steve Parks Goldsmith for several years now, from custom jewelry design to watch repair…read moreand service. When our son was born I wanted to get my wife something special that had both of our children's birthstones in it. Jan helped me pick out the design and Steven made something that can only be described as a priceless work of art. It will become a family heirloom I am sure. On top of that, my mother-in-law had some old family rings that need repair and TLC. Because of their age and pricelessness, the mainstream jewelry stores wouldn't touch them. I took them to Steven and he flawlessly fixed the rings and made them look new. Their work speaks for itself, whenever we look to buy jewelry or need the expert craft of Steven, this is the place we go without hesitation. They will certainly surpass your expectations.

Master of what, Indeed a Master of not listening. Provided photos of the desired design. Asked for…read morea bezel received a pronged setting. Asked for a matching set. Received ill fitting set that clashed. Cast metal totally different, Sharp edges, prongs catch snags on everything, design is top heavy lopsided that twists and flops causes the piece to hammer on the flesh. Painful. Tight in all the wrong places caused nerve damage. Radiates pain constantly. The gem point was set too low and digs into flesh, bloody wound. Steve said "oh you will get used to it." Product is completely different than what was originally agreed upon. Then the Gem fell out of setting. Clearly It was not set properly. What was supposed to be a joyful moment turned into the Worst painful experience. Painful nerve damage Unable to wear. Steve blamed it all on me. Terrible customer service. Worst experience.

Barry & Becky were amazing. Walked in not knowing much about the diamond making experience. Barry…read morepatiently walked me through a ton of diff options until we settled on the perfect diamond and ring. Originally, it was a 3 week timeline for the setting, but I requested if possible a week later to rush the ring because family was coming into town. Barry was able to get me the ring in time and match the perfect size (thankfully because I did not know her size!). She loves it and I couldn't be happier!

i've tried lately to reach out to becky after the denver merchandise mart closed, and jf relocated…read more i am sorry to learn of barry's passing. after spending over $80-100k in this store, i have yet to receive any reply to messaging, or voice mails from becky. i have some lovely pieces from this business when rick mcgavin was the custom fabricator, and regret my business apparently has no meaning to keep in contact & keep the $$ flowing in (her) jf options direction. am presently looking for a tennis necklace and have some good leads....i gave jf 1st choice, but communication has failed......if no messages were received, past business would deserve follow ups occassionally.....this is productive feedback to not lose touch with good customers.