We booked an appointment to try on rings in person which was super easy! We met with Kaitlyn who…read morewas great - super welcoming and informative. I liked how low pressure the appointment was, we didn't feel obligated to purchase and Kaitlyn also helped us to make sure we were getting a good deal. She was very respectful of our wants and needs and didn't try to push us in another direction at any point. Overall we had a great experience, thank you Kaitlyn!

I was deceived by this company into losing a substantial amount of money on a ring return. Their…read moreactions were predatory at best, but may amount to theft. In May, I spoke to the sales team and purchased a ring knowing that it could be returned within 30 days for a full refund. In June, still within the return window, I bought a new ring and initiated a return of the first ring. For two days the support team provided conflicting instructions on how I should handle the return and ultimately instructed me to bring the ring in to their office later that week for a return. A month went by and no money had been refunded. I went to their office and they informed me that although the ring had been returned in new condition, I had returned it outside their 30 day return window and hence they would be delivering me only a partial return. I had initiated the return inside the window, but due to their changing and conflicting instructions--and no mention of a partial refund--did as I was asked and physically returned the ring later that week which landed outside their 30 day window. I am now out a substantial amount of money and the response from customer support is that they can't help me.

Such a wonderful business run by the sweetest couple! Anthony worked with my fiancé to design my…read moreengagement ring, and it turned out absolutely gorgeous- I truly couldn't have asked for anything better. After the proposal, we had a few minor hiccups with sizing and some additions, with small gems, we wanted to make. Tony and his wife handled everything so kindly and professionally. They made it right without hesitation and even went above and beyond by offering store credit for future use along with a cleaning kit. They are incredibly honest and trustworthy-qualities that can feel rare in the jewelry world. We're so grateful for their care and integrity and will absolutely be recommending them to others in the future!

Longtime friendly and knowledgeable jeweler in Wheat Ridge. Prices are not exorbitant and they also…read morebuy gold. I had my wedding ring sized down approx. 2 years ago and they replaced a baguette. They did a nice job but recently another diamond fell out (this is an old ring) and I got them to run a quote and they noticed the shank has a crack so not sure if "took a hit" as they said, when I was wearing it or if it was from the jeweler sizing it. They also sized down another of my rings and it was great. Would still recommend.

I don't wear much jewelry but when I do I want it to mean something. First off the jewelry these…read moreguys sell is handmade, quality and is extremely unique. It may not be for everyone, but this is a jewelry store I actually like going to. You guys are awesome and have a customer for life.

Night Rider still going strong on customer service experience! It was great to actually shop in…read morestore again. Got my free cleaning for my previous purchases. New items today were amazing ! Stephanie knows exactly how to help every time, and thanks to you too Steven. You were both very helpful in my shopping experience today. Today the intended gift was a mens bracelet. It was just the perfect size too. It was between the guardian interlock link bracelet or the sheepdog interlock. As you can see the designs are amazing for this style of jewelry. As always, I can't wait to purchase more items

Top 5 Reasons You Should Get Your Engagement Ring with Cronin:…read more 1) They are SO customer focused-- we were treated like family every time we went in; Carrie remembered our names and all the ring details we'd previously talked about each time we went in, even when we didn't have an appointment! We also got to help cast our custom ring-- yes. WE GOT TO HELP MAKE OUR OWN RING. Bill's staff talked us through the entire process. Not only was it fascinating, but it's a great unique story to add to our engagement journey! 2) They stuck strictly to our budget, and never made us feel like we should be spending more than we wanted to. I ended up with a ring that far exceeded my expectations for the budget we had. Carrie and Bill were straightforward and honest with us throughout the entire process, even at the risk of disappointing me when I learned my grandmother's diamonds just wouldn't work for the ring I wanted (they were totally right-- the new ones look WAY better). 3) They are committed to ethical gem sourcing. When I told them that I wanted a conflict-free stone, they had a huge range of options! I ended up selecting a lab-grown yellow sapphire and couldn't be happier with the results. 4) This should be the most obvious from the photos, but the jewelry they make is BREATHTAKING. I've been wearing my engagement ring for the better part of a year, and get weekly compliments on the unique stone and setting. I know all brides-to-be do this, but I genuinely do trail off speaking sometimes when I look down at it. I told Carrie I wanted a piece that would become a family heirloom, and by God, they delivered. I'm even considering wearing this in place of a wedding band! 5) They have the CUTEST. OFFICE. DOG. EVER. I cannot recommend Cronin jewelers highly enough. I am so grateful that they had a role in my wedding dream! Thank you, Bill and Carrie!!

Cronin took an old family ring and created a new beginning for it…read more They are truly masters of their art.

10/10 experience!…read more Diamond fell out and we could not find it (ring purchased at a jewelry store in NY). El Ruby was able to quickly fix it. From walking in to leaving with a fixed ring and new diamond, it was about 30 minutes. We paid just for the diamond and the placement was free! They cleaned and polished it. Looks just like when we bought it. 10/10 for value and quality! Security is intense but necessary! The gals at the counter are tentative, knowledgeable and kind.

The worst jewelry repair ever. I took my gold anklet bracelet to get it fixed here. Went back the…read morenext day and the lady that owns the place was just on her phone talking her friend. I was waiting for 20 minutes just for her to even acknowledge me. She asked me what i needed and i told her i came to pick my jewelry up. SHE WAS ON THE PHONE STILL. Got my anklet bracelet and they didn't even do the job right!! i couldn't even put it on my ankle bc it wasn't connected to a heart piece. it also ripped instantly. I will tell my friends and family to not come here anymore. It makes me so mad that they couldn't do a simple job. bad customer service. Everyone that works there is so rude. The young man there was the only nice worker.

I had a good experience here. I like the option to book online in advance. Location is easy to find…read moreand safe/secure. Knowledgeable and offered me a fair price.

I recently sold several pieces of gold jewelry to Benadato Trading Company and found the experience…read moreto be excellent. I found the owner to be very honest and professional. He carefully explained the rationale for the "wholesale values" of my jewelry without applying any pressure. He is a very knowledgeable jeweler with many years of experience buying and selling fine jewelry. He earned my trust, and I encourage others who desire to sell their jewelry to do business with Benadato Trading Company.

I had a permanent bracelet from another state that I needed tightened. Dawn was quick to reply to…read moremy request and fit me in the next day! She was very helpful and knowledgeable. I highly recommend for all permanent jewelry needs!

Dawn was so kind to invite my daughter and myself a week ago to do our permanent jewelry with her…read more I have known Dawn for many, many years she is such a wonderful person!!! I have so much respect and appreciation for her!!! Dawn did a fantastic job fitting us for our matching bracelets. She is very knowledgeable and talented!!! We will definitely be back with our friends to have this amazing experience again!!! I highly recommend Dawn and Lelloe!!! You will be impressed by Dawn and have a wonderful time!!!

Sandra was wonderfully helpful with a jewelry repair for a ring that I had purchased elsewhere…read more I absolutely love Atencio jewelry and have several pieces. My signature bracelet from Atencio is one that I wear every day. It's actually my second one, because I lost the first one on a 14'er hike and missed it too much to not replace it. It is elegant and classic. It's not something that will be out of style next year. If you're looking for beautiful jewelry, this is the place to go.

Sandra Halouska at the Boulder location helped me pick own a custom alexandrite engagement ring and…read moreeven worked with me to keep it secret. And i dont make much money at all and she made our day magical. We were so happy that we've returned to have her help us with the wedding rings. If you're in need I highly recommend working with Sandra at John Atencio!