I brought my daughter here over the summer after a referral for a very serious potential diagnosis…read more From the moment we arrived, it was clear that no one had reviewed the referral or understood how high-stakes this appointment was for our family. During intake, the assistant began asking blunt questions about the suspected condition directly in front of my daughter. I politely asked her to pause and review the referral so we didn't have to discuss something so frightening in front of my child. She refused and continued, showing no empathy or awareness of how serious this was. When the ophthalmologist came in, the experience became even worse. She abruptly told me , with no bedside manner at all, that my daughter had tumors in her eyes. There was no gentleness, no explanation, no compassion. The way she delivered that news was so shocking and harsh that I broke down crying right in front of both of my children. It was one of the most devastating moments of my life. Our family experienced so much worry and stress over the next days, and months. Yesterday we finally got in to a pediatric specialist who confirmed that this diagnosis was completely wrong. There are no tumors in her eyes. The emotional trauma and fear this caused our family is something I would never want another parent to experience. If you receive any major diagnosis from this office, please get a second opinion. Families deserve preparation, accuracy, and basic compassion, none of which we received here.

I want to start by saying that Dr. Patel is very professional and skilled. However, I can only give…read moretwo stars because the service at this office is terrible. After reading the reviews below, it seems that poor service has been happening for years, and nothing has been done about it. The receptionist seems completely unmotivated, and orders are not handled correctly. I ordered glasses, and almost a month later, no one had contacted me. When I called, I was told the glasses had been in the back all along, but nobody bothered to notify me. I also placed an order by phone for contact lenses, which was never submitted to the supplier. The promotions they sell are not well explained, and because of this miscommunication and order errors, I lost the opportunity to use my insurance benefits for the year. I will not be returning and cannot recommend this office unless they fix their ongoing problems.

Hard to review an eye doctor location but here we go. Plenty of parking and a Dunkin' Donuts next…read moredoor is hard to beat. The front desk women were very nice and attentive. I arrived for my appointment and didn't have to wait long before I saw the doctor. Same process and technology for the eye exam. Nothing exciting to report there. They had lots of nice frames to choose from. Was able to may a down payment to order my glasses and paid the balance when the glasses were ready. Took about 5 days for the glasses to arrive and the front desk lady followed me to my car to get my card for the payment because I forgot it in my car. Just speaks to how nice and accommodating they are. Would I go back? Absolutely.

After three and a half weeks I'm STILL waiting for my glasses. Have called multiple times and only…read moreget an option to get a call back, it's nearly impossible to speak to a human when it's convenient for me. The person who calls back is not in their office, he has sent an email to them asking about the status on my order. I did finally reach someone in their office yesterday morning, and they're not allowed to call the lab to find out what the issue is with my glasses, so they were going to ask the optician to call the lab. Still haven't heard back from them. Although I liked the location and the staff in the store, I will definitely not be going back when I need new specs.

My whole family comes here! Have had great experiences each time! Looking forward to our yearly eye…read moreexam.

Fast, efficient, friendly experience. Dr. Y is thorough and efficient. He explains the procedures…read morehe is performing in layman's terms. Staff are always helpful and friendly. Best eyecare I've experienced.

I have been a patient of Dr. Knudson for over 5 years and without a doubt he and his team is truly…read morethe best optometrist office I've ever been to. Dr. Knudson is extremely knowledgeable, friendly, patient and focused on providing the best experience possible regardless of what your eye care needs are. He has two locations but practices more at the Rea Farm location and regardless of which location you go to, you can expect excellent customer service, prompt attention and a professional environment. His offices offer LASIK surgery, contacts lenses, glasses and of course thorough eye exams. Over the years, I've come to consider him more of an friend than my doctor because of his honesty, friendly demeanor and expertise. I highly recommend Carolinas Vision group for all your eye care needs especially if you're looking for a new optometrist or looking to get an reliable, honest second opinion on your vision needs.

I ordered sunglasses from your office nearly 7 weeks ago. They were supposed to be ready in 2…read moreweeks. The times I called your office (they never proactively communicated with me) I was routed to the same person. She gave me the run around, did nothing to resolve the issue or offer to compensate me for the inconvenience. The glasses finally came in, but no one called to notify me. I received a text and an email which is very cold when you've got two ladies sitting at your counter. I've used Carolinas Vision Group ever since I moved to Charlotte, but this last experience has been so disappointing. It's time to move on.

Terrible optometrist. Rarely works, leaves early, will not be there when you need them, won't…read moreanswer the phone and the voicemail is full. Great place to buy Sunglasses, but if you need anything else, I'd go somewhere where the people actually work, answer their phone, and give a shit. Stroked me for over a week now, won't answer the phone, never there when I go after work. I sent my dad in there yesterday to get a replacement test contact lens, and they told him to tell me to make an appointment to buy my contact lenses! Hahahaahaha! I never got to wear the test lenses more than once before losing one, and couldn't get in contact with them in a week to get another one. Cost me $75 to wear contacts for 4 hours, but I learned a valuable lesson. I'll go get my contacts from an optometrist who actually works 40 hours a week, where someone answers the phone, and cleans out their mailbox.

I'm writing this review from the perspective of a seasoned medical professional. My strong…read morerecommendation is to never trust a refraction to an ophthalmologist. In other words, if you need eyeglasses or contact lenses, I advise all my patients to see an optometrist. Ophthalmologists are surgeons who operate and treat medical conditions of the eye, while optometrists are the true experts in prescribing lenses and evaluating eye-related medical issues. I found Dr. Rachel Dobbs to be an exceptional optometrist. I am extremely particular when it comes to finding the right lenses, and that requires a special optometrist. From the moment I met Dr. Dobbs, I felt immediately comfortable. She is patient, pleasant, and highly knowledgeable. I was impressed with her clinical skills; she skillfully obtains a relevant patient history and conducts a complete and thorough evaluation of your eyes. Dr. Dobbs utilizes cutting-edge diagnostic equipment to provide the best care for her patients. Dr. Dobbs has an excellent reputation in the community, and getting an appointment with her can be a challenge. My best advice is to book in advance and maintain contact with her staff, as cancellations and openings do occur. Currently, she is located at the Target on Rea Road in the Blakeney section of Charlotte. Be careful, as I accidentally went to the wrong location. Nevertheless, I arrived at my appointment on time. Overall, I am incredibly impressed and pleased with Dr. Dobbs' exceptional skill and mastery of her craft. I highly recommend and endorse her as a medical professional. She takes great pride in her work and genuinely cares for her patients.

Target Optical is the best The assistants there are very…read moreknowledgeable and helpful. They also find ways to save you money. I won't go anywhere else.

I purchased my glasses here and had a positive experience. The staff was very helpful. I ran into a…read moresmall issue (not the fault of eyemart), but they were extremely accommodating and went out of their way to resolve it for me. It was a great experience all around! I look forward to Future visits.

From the owner: As one of the country's Top 10 optical retailers, Eyemart Express is the only retailer with a lens…read morelab in every store that makes 90% of glasses the same day. We have a selection of more than 2,000 frames, including designer brands and safety eyewear. We offer everyday 2-pair specials on single and progressive vision lenses. And at our online store, you can shop for prescription and non-prescription eyewear from anywhere, and have it delivered right to your door. This is Eyemart Express. The best selection in eyewear at the right price, and same-day service.

Great spot to get Luxury brand glasses. This location is always super helpful. They always let me…read moreknow about sales on the brands I love. Pretty quick turn around and they will fit them to perfection. Prefer their customer service over some of the other ones near by.

terrible experience. I had to wait several weeks to get my glasses, they got the prescription wrong.read more

My family and I have been a patient of Dr. Dobbs for about 10 years, I won't go see anyone else…read more  As silly as it may sound, I used to live in Charlotte for over 15 years, I had to move to the Raleigh area, and I drove down to see Dr. Dobbs, my family and I trust her that much.   She is professional, kind, and most of all patient.  I've had other eye doctors in the past just get frustrated if I couldn't tell if "Number 1 or Number 2" were different or the same.  Dr. Dobbs understands if what I'm seeing isn't my best. She wants to make sure I am seeing my best.    Dr. Dobbs's assistant Jessica has the same demeanor.  She's very friendly and patient and she went above the call of duty to ensure that everything I needed for my appointment was up to date. I will guarantee you that I will drive three hours next year for my yearly appointment.

The optical center service is not good. I was in the middle of working with someone to select…read moreglasses and about 10 minutes into working with her, a man came in, and without explanation, she left me to help him select glasses! Since I was there first, I opted not to wait until she finished with him to resume my appointment. I had planned to buy both prescription glasses and sunglasses, but left without buying anything. It's unfortunate because I liked the doctor who performed my eye exam.

Scheduling errors, long wait time for appointments, annoying process for contacts. Don't waste your…read moretime here.

Bought glasses for daughter at RockHill location, the service was good but attendant didn't remove…read morean item we requested and charged us anyway. Be careful.