FANTASTIC JEWELRY REPAIR!!! I can't express how professional and fair the work was from replacing…read morea clasp on a vintage string of pearls, to replacing a silver pin on the back of a 1920's hand made mosaic brooch, replacing a missing rhinestone in a vintage Trifari piece and numerous watch batteries!! Would recommend this business 1000% for any of your repair needs!!

I have been bringing my jewelry to Bar-Jan Jewelry in Kingston for years. He's worked on everything…read morefrom precious family heirlooms to recent e-Bay purchases. HIs work is always excellent, his prices fair and demeanor pleasant.

Serpentine Jewelry is a hidden gem and the kind of local business you want to support. Rich, the…read moreowner, is incredibly friendly, professional, and so easy to work with. From the moment we walked in, we felt taken care of. We brought in 10+ watches to have the batteries replaced (yes, really), and Rich handled all of them quickly and efficiently while we waited. No hassle, no upselling--just great service at very reasonable prices. While we were there, we also purchased a beautiful gold bracelet for our newborn niece. When we later brought it back to be engraved, Rich did it free of charge, which was such a thoughtful and generous touch. It's a small store, but the service and care you get here are huge. Honest work, fair pricing, and genuine kindness--you don't find that everywhere anymore. We'll definitely be back and highly recommend Serpentine Jewelry to anyone looking for quality service and a great local jeweler.

Rich is very knowledgeable and professional last week I brought to him two Seiko watches and he…read morefixed them both. I highly recommend Serpentini jewelry. I'm 100 percent satisfied with his professional service, and the repair prices are very responsible.

Super fast shipping sent it on a Saturday right after I ordered the watch. Came in better than the…read morephotos and is a real deal love this place. Will by again from them

From the moment I walked in, Jon assisted us and helped me get a sentimental bracelet remade. I had…read moreworn it for eleven years, time and wear had caused it to break. They accepted the bracelet at the end of business day. Two days later it was completed. I'm over the moon with the quality, workmanship and customer service. I highly recommend this jeweler for all your jewelry and repair needs. It was a fair price too. I was visiting from out of town and was THRILLED to be able to wear it home.

This jewelry shop is pure magic. Morgan Mikula's designs remind me of powerful talismans, and…read morethere's definitely something fairylike about her vibes. The first time dropping in I chose a gorgeous fiery Opal necklace. Easily the most stunning Opal I had ever seen! Her rings/bridal jewelry are breathtakingly beautiful, ethereal, and elegant. Truly exquisite options for stacking. Morgan is a jeweler you can trust 100%. She's kind, and you can tell she really cares. Thank you, Morgan!

From the owner: We specialize in fine jewelry from independent jewelry designers around the globe. Create custom…read morejewelry with us and watch your jewelry be repaired on site!

Amazing selection. We have been looking for months for my fiancé's wedding band, and picked one out…read moreat KFJ in half an hour! Amanda was absolutely fabulous- so helpful, knowledgeable and kind. Glad to have found such a terrific jeweler!

Their gold-dipped Roses are incredibly gorgeous. They make impressive gifts at a reasonable price…read more If you get one, don't forget a vase, these Roses are very sturdy and need a vase that supports it.

Genuine traditional service provided. The owner is a great…read moreguy. I recommend him highly!

After researching jewelry repair for my antique ring I took it to Genter's. I agree with other…read morereviews that it reminds me of the way businesses used to be. Keith was extremely knowledgeable and the cost of my repair was more than fair. I highly recommend.

Walked in here to ask for a repair. The woman who was working was super rude. Asked how I got in…read more(The door was open) - and was then talking about me to another customer at a very audible volume. "I didn't see him, how did he even get in here?" acting like I was an intruder. Very weird and disrespectful attitude. I promptly left and will not be returning.

I came to 14k after reading the wonderful Yelp reviews to have new larger bails/rings put on two…read morevery sentimental charms - and they did not disappoint! I dropped them off on Thursday afternoon and was told they'd be ready in about a week, maybe sooner. I mentioned I would be out of town for a couple weeks and they assured me they'd be safe until I could come back to pick them up. The very next morning I got a call that they were ready to be picked up, as they had heard I was going to be on vacation and thought I'd like to have them for the trip. They did a beautiful job, far better than I ever imagined - it's like they gave the old charms a shiny new life. Thank you so much!

Purchased a simple black chain necklace from them that they didn't have in store. They pulled out a…read morecatalog, helped me figure out the chain size I had and what I wanted and had it shipped to store that week. Overall great experience!!

My husband and I visited Hummingbird Jewelers earlier today, as they have a large selection of…read morejewelry. I was immediately approached by a saleswoman who asked if I was looking for something specific. I told her that I was simply browsing and started to check out one of the jewelry cases. Within seconds, I was approached by another salesperson who said I looked like I needed assistance - I told her not yet, I didn't want any help. Then a third saleswoman walked up to me, despite the fact that she saw me turn the first two ladies away. One of the same women then approached my husband, who tried to ignore her. We looked at each other and walked out of the shop. The salespeople probably work on commission which would explain their aggressive behavior, but high pressure sales tactics are a big turn-off. No wonder the shop was empty.

A watch that was a gift from 43 years ago that was broken, non functioning is now working again…read more Faltom Jewelers were realistic, informative, helpful and very fair in pricing. Next up is the pocket watch from a century ago.

Service, Polite, Professional and very Fair on their prices…read more Trustworthy. Would definitely go back for appraisals, their Jewelry, and Size Fitting etc., Kindly Regards Cindy Muccigrosso (Danbury CT)

I called them regarding my '70's Seiko 6139 chrono watch (mechanical). They advised me that they…read morecan't get vintage Seiko parts and they don't service them. This saved me a long trip over to their shop.

Let me preface this by saying this is my first ever 1 star review - I generally come to Yelp to…read moreshare my experience with good things, and thanks to the reviews of others I rarely end up having an experience that merits a one star review. In this case, I wanted very much to like JWATCH/Chelsea Watch Repair, as it is just down the street and I have a small collection of vintage watches that tend to need a little more love than their modern counterparts. I think that if you need basic work done (quartz battery swaps, bracelet adjustments and simple mechanical services) then this shop is probanly just fine. They've got a nice little storefront and everyone I interacted with seemed pleasant, if not a bit short. However - for complicated work on rare or higher end pieces, I'd stay far away. I took my '69 Tudor Date+Day to JWATCH on October 9th to get an estimate for service on the movement, screw down crown and a scratch on the crystal, hoping an independent shop would come in with a lower quote and faster turnaround versus sending it to the Rolex Service Center in TX. They told me it would be 5-10 days until I got the estimate, and work could proceed from there - fair enough. On October 19th (10 day mark) I sent a message through their online repair portal asking if they had any news. I didn't get a reply, so I called on October 21st and received a message from the phone company that the number was not in service. Apparently, when they are closed they somehow disconnect their entire phone system instead of taking voicemails, because the number worked the next day. I called back again on the 22nd and finally reached someone; who told me that they would look at my watch tomorrow. On the 23rd (14 days) later they send me a quote for nearly $1,000, which was significantly higher than even Rolex wanted. I presume they didn't want to do the complicated work and threw out a crazy number figuring it would be worthwhile if I did accept, which I did not. I went the next day to pick up my watch, ready to move on - however, this is where it becomes a one star review: When I got home, I went to set the watch (which hadn't been wound the entire time, which is how I know they were just sitting on it) and the crown and stem just FELL OFF. Literally fell apart - mind you, the watch was perfectly intact when I dropped it off. I thought about taking it back but decided to stop by the highly rated Star Watch Repair in Midtown before wasting another week with JWATCH. Star took one look at the watch, fixed everything JWATCH had broken right in front of me and then quoted a significantly more reasonable $500 for the work I requested. I picked it up from him 10 days later (total) and its perfect. Like I said, this is my first ever one star review and it really didn't have to be, but their lack of communication and the gall of returning a watch that hadn't been put back together gives me no other choice. Skip this place for complex repairs and make the trip to Star Watch.