Jewelry Fix could not have been nicer. I came in to have a necklace clasp fixed and they fixed if right then and there. A few weeks later I came to have a piece of jewelry cleaned and they didn't even charge me for it and again did it right away. I would highly recommend this jewelry store. They are truly wonderful people who work there. read more

I had such a great experience at Jewelry Fixx. From the moment I walked in, they were incredibly kind, honest, and easy to work with. The white sapphire in my wedding band had fallen out. Thankfully I found it, but the prongs needed to be replaced. They repaired everything on-site (which I really appreciated--they don't send your jewelry out), and the turnaround was fast, efficient, and done with so much care. They did an exceptional job. My ring looks perfect again. On top of that, they were by far the most reasonably priced option I found, which made the whole experience even better. They also recommended bringing my ring in every six months to check the prongs and offered free cleanings, which shows how much they genuinely care about their customers and their jewelry long-term. If I ever need anything repaired again, this is absolutely where I'll be going. Highly recommend. read more

My son gave me a braided pull string bracelet with the stones on it. Edmond designed this amazing bracelet so that I can have it as a keepsake. I'm so grateful and I'm so happy. read more

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Thank you to everyone at jewelry fixx for always coming through with the best custom jewelry and luxury watches... Have the privilege of purchasing a custom diamond ring for my wife, as well as a Rolex for myself. They're fair on their prices and they take care of their customers. read more

Jewelry Fixx - Rolex Coke GMT - Watches Near Me - Valencia, California

I'm feeling very sad about leaving this review. As the people who work here are very kind, but the quality of work is extremely disappointing. I brought in a few pieces 4 months ago. One was a jade ring that had a broken silver prong. They said they could fix it no problem. I also had a few other rings that needed the band reshaped as the bands had bent a little over the years. While I was waiting, they offered to clean and shape my wedding band, which was very kind, completely for free! While I was waiting, they said they were so sorry but when they went to reshape it, one of the Moissanites popped out and they would need to keep it with them to fix and they would do it for free and they were so sorry . Accidents happen, and I know that my wedding band is very thin and dainty so I wasn't worried. When I went to pick it up, I said thank you and walked to my car. Once I sat down, I realized the shape of my wedding band was completely different and did not sit with my wedding ring the same anymore. (Photo attached) I walked back in to tell them, they apologized again and said they would fix it. They even thanked me for giving them a second chance instead of going straight to yelp to leave a bad review. So I had to leave my wedding ring and my band with them for another week. When I picked it up, it looked beautiful and they had replaced a few of the Moissanite chips that fell out. unfortunately, within two weeks, the gems started falling out again. This was back in May. It is now September, and I am missing three total now. (Photos attached) I was still chalking it up to the original design being dainty, but then yesterday the original reason I went in, the jade ring prong..... the Jade gem fully came out of it setting. It's only four months after being fixed. Why are all of these pieces falling out? I'm very frustrated. They are very kind and their prices are great, but the quality feels rushed and I will not be going back here. I'm very disappointed. read more

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I'm glad I found Edmund again. His store used to be on Bouquet Cyn, next to the UPS store. Now he is in this Valencia location (bigger). Great service from Edmund and his son--also named Edmund. (:-) Dan Santa Clarita read more

Had an old family heirloom (a wedding ring set) repaired and a men's gold wedding band made. Both came out beautifully. The owners are kind and professional. The price was more than reasonable. Highly recommend! read more

I went in today to get 2 watches repaired, the guy there could not be nicer. Took care of my watch in 10 minutes and was incredibly fair with pricing. Great place could not recommend more read more

I love this jewelry shop. Everyone is so nice and professional. The jewelers are experts in their craft. They have taken care of all of my needs from gold repairs to watch battery replacements. I look forward to visiting again so to browse their diverse inventory and possibly create a new custom piece. Highly recommended. read more

I went into Jewelry Fixx about a year ago for a battery in my watch. It stopped working a few months back. I popped in to inquire about a new battery. They took my watch, put a new battery in it and informed me that the battery was under warranty when I asked how much the bill was. Jewelry Fixx is always kind to me when I come in. They are truly nice human beings who care about the community they serve. Thank you for always being consistent with your customer service. read more

Went in for a watch battery replacement. Elder gentleman waiting for his watch battery before me. Got his watch back and asked how to set the current time. Gentleman replacing said "sorry didn't have a chance to set the time" ??? Got my watch back with the new battery 5 minutes later. Not set on the current time. I stood there before I paid $15 and set the current time on my watch. $15 does not include setting the current time. Will not be going back and will not recommend. read more

Outstanding service and affordable prices. They took take of resizing a wedding band. Great work and professional service. read more

I brought in my wife's wedding ring because one of the setting prongs was damaged and the stone had fallen out. By the grace of God, we found the diamond underneath her chair, so I as able to bring both the ring and the diamond to Edmond to get an estimate. He gave me a very reasonable price and I brought in the ring to get repaired. Edmond did the work quickly and we ended up replacing the four-prong setting with a six-prong setting. The ring was cleaned and an additional missing stone was replaced. I was floored when I picked it up, it looked spectacular, better than even brand new. Edmond even went so far as to give me a small jeweler's box with an LED light that made the presentation beautiful. It was just in time for Valentine's day and my wife loved getting her ring back. This place is rightly rated at 5 stars because that is the service you get. Thank you again! My pic doesn't do it justice, but I will attach anyway. read more

Jewelry Fixx - New setting, new looking ring! - Watches Near Me - Valencia, California

I started taking my watches here for repair and battery replacement. Very friendly, quick and reasonably priced. Today I took my wife to have her wedding band and engagement ring cleaned, they did it quickly and surprised us with a no cost for the cleaning. They said it was store policy not to charge for cleaning of jewelry. Amazing. Can't recommend them enough. read more

I live in Burbank, but I drive to Valencia for anything jewelry related and visit Jewelry Fixx. You won't find a better better spot in LA. I recently had them restore a vintage Wittnauer, and they did an amazing job. Thank you so much! read more

Jewelry Fixx - Watches Near Me - Valencia, California

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Great job, but very expensive. I went to them for the great reviews. Just too pricey for me.

They put new batteries in my watches great service and quick and honest and they have many watches

Jewelry Fixx did an amazing job on my custom ashtrays. I was having a hard time finding a silversmith to perform the custom fabrication. I didn't realize they were a full stop jewelry repair and customization that does silversmithing and laser soldering. I'm extremely happy with the results and highly recommend them. read more

Jewelry Fixx is the only place I trust when it comes to maintaining my jewelry. I've snapped some gold chains a few different times and they always take care of me here. They business the way they should and deliver on their promises everyday. read more

I purchased a pink diamond from an out-of-state jeweler to replace the stone in my wedding ring, and it seemed to be too large for my ring's setting. I was certain Jewelry Fixx would need to make a new setting for me. At first, the Jewelry Fixx jeweler didn't think he'd be able to use my original setting but then let me know he could make it work - and for only $250! It was ready the next day, and he did a beautiful job! That's honesty - he could have insisted that he'd need to make me a new setting for much, much more. Very efficient, nice folks there! I'll be back! read more

Honest, excellent service at a reasonable price. Every time we come in, they offer to clean our rings

Thank you for an amazing ring. We love it! Couldn't ask for better service, or a better experience. read more

Jewelry Fixx - Engagement ring - Watches Near Me - Valencia, California

Excellent and fair service on jewelry repair and reasonable pricing on jewelry! We went today for the first time and Curtis and Eddie were fabulous. read more

Ran in today. 7 days before our wedding looking to get my engagement ring and necklace cleaned for the big day. The gentleman behind the counter was quick to take my jewelry back and pop it in the cleaner and get it looking good as new! And in like less than 10 mins too. And he's got lots of great stuff in there for sale also! read more

Best place for any of your jewelry and watch/ accessory needs, they are very friendly and knowledgeable. Highly recommend to anybody especially if they need a watch adjusted. read more

The owners are Edmond and his son Eddy. They have been in the jewelry business for generations and it's almost impossible to find these kind of places anymore. The 1st time I went there (many years ago) I knew and felt it. You can just tell they love what they do! Their knowledge is insane. I feel like they are family. I have recommended Jewelry Fixx to friends and colleagues and every single one of them has thanked me and also became loyal customers/clients. They have repaired, serviced, purchased many watches and all kinds of miscellaneous jewelry from me. They have also helped me design custom necklaces for my wife as well as our wedding rings. Their prices are very very fair! I will never go anyplace else. If I ever moved out of the area or State I would ship them whatever I needed. You can probably tell, I couldn't be happier! read more

Honest excellent service, I will definitely come back for future purchases or repairs.

The prongs on my engagement ring broke and the diamond fell out. I found these guys on Yelp and decided to take it in. They told me the head had to replaced and the repair cost was fair. They had the head in stock so they were able to repair it pretty quickly. Fast, friendly service! Will definitely recommend to friends & family. Thanks again!!!!! read more

Jewelry Fixx - Watches Near Me - Valencia, California

I took my great grandfathers watch that was handed down to me for repair and restoration. They were very reasonable on their prices. They were very honest in giving me the details about the watch. They advised me it was all 18k gold and the movements were all swiss made. After restoration and repair the watch looks and works amazing. I also had to bring my wife's wedding ring in for repair as it lost a diamond. They fix it very fast and you couldn't even tell that the ring was worked on. I would highly recommend Jewelry Fixx. They were fairly priced, had excellent customer service and read more

Jewelry Fixx - Watches Near Me - Valencia, California

Had the most amazing experience with Jewelry Fixx!! This is my engagement ring that was passed down to me from my Fiancés Grandma. It is about 25 years old. It had a cracked diamond, clasps weren't holding on to the center diamond well, and the ring was fading in color. I paid exactly what they had estimated me, and my hands were shaking when they gave me my ring. It turned out better than I could have ever expected! Absolutely in love with my ring again! Thank you, thank you, thank you!!! read more

Jewelry Fixx - Fixed ring - Watches Near Me - Valencia, California

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We have been using Jewelry Fixx for years, mostly for watch batteries, although they did an excellent job on restoring my grandfather's pocket watch. One of my watches stopped running, and my wife brought it in yesterday to PURCHASE a new watch battery. The watch was opened up, and she was told that the battery was still under warranty (2 years, they mark the date of purchase on the battery), and they replaced it for free. They also replaced the case seal for no charge. You know what...that's they way businesses should operate. Super nice guys (family ownership, I beleivey) and they handle things quickly and efficiently. Go there for your jewelry repair needs! read more

After searching around for someone to resize my wife's ring, we came across Jewelry Fixx. Their response time was quick. We bright in my wife's ring and they were able to resize it. Since we brought the right in a few hours before closing they couldn't finish it the same day, which was ok. It was ready the next day. My wife & I are very happy with their service & they were very friendly. Definitely recommend. read more

"WOW!" - That was my reaction to the phenomenal customer service and results from Eddie and his Father. Not only are they incredibly kind, but Eddies father had my ring resized in no more than 15 minutes, and it honestly looks better than when the jeweler that my ring was purchased through sized it. At their new location, you are able to watch them work on your jewelry the whole time and as someone who has heard horror stories of the "big name" stores switching out stones, it was a great comfort to watch the masters at work! I would highly recommend Eddie and his team at Jewelry Fixx! read more

Jewelry Fixx - Watches Near Me - Valencia, California

I took in an inherited ring for possible sale, was told $650-$700, but he suggested I check with family first. After finding that family was not interested, I went back a week later and took an additional small diamond/gold solitaire. This time was told that for the two rings he'd only give me $500. He must have felt he had me over the barrel. I reluctantly took the $500, but I'll go elsewhere for anything jewelry-related in the future. read more

I have been coming to the Jewelry Fixx for a few years. They are the only place I go to. I seriously have never met those who treat their customers like friends. I recently damaged my wedding rings and in 1 day they had fixed them and I have them back. I am so thankful I have Someone I can trust with my most loved and cherished jewelry. Thank you!!! Truly the absolute BEST and love their new location!!! read more

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Beware of theses shysters. Quality of work is the worst I have ever seen and they use cheap materials

Excellent service and friendly staff. They stand by their work. Repairs are completed in a timely manner and the quality is excellent.

My watch was dropped off November 16, 2023. It's now January 2 & no watch & your metal door is down since 12/31/23. Please tell me you are not out of business? Your phone number says the voicemail hasn't been set up & won't accept messages. I was looking for a new jeweler in SCV. This is a terrible way to treat a first time customer! Please contact me! read more

Needed to get my wife's engagement and wedding band redipped. Service was fast and Edmund was very friendly. They had the rings done the same day. They both came out looking brand new. Very reasonable price too. Will be coming back again for sure. read more

I went to Jewelry Fixx to get my engagement ring resized. I was very happy with the service and the price. They even did it while I waited. I will definitely go back if I need anything else done. read more