I found Duane on Instagram, gave him a call about buying a watch from him. I felt comfortable from the start, he wasn' trying to sell me, he heard me out, didn't sound rushed and we had a nice conversation, unlike some others I've tried to talk to. Throughout the process, Duane made me feel confident and safe with my purchase. Even after the transaction, even when he wasn't liable, he offered help in anyway. I will be using him the next time I need something specific he deals with. read more

I took my watch to Valencia Time Center because the band was broken, and I had a great experience. They fixed the links very quickly, and the pricing was very reasonable. The customer service was excellent--friendly, efficient, and professional. I really appreciated how fast and well the repair was done. I will definitely be coming back if I ever need anything fixed again. Highly recommend! read more

I love the service, I was in and out in less than 10 minutes. Nice shop with very nice jewelry read more

I had these folks do some repairs and batteries on other items. I decided to get my 25 year old TAG SeaRacer out of mothballs and back on line. Duane did a little work on it and it's back on my wrist as my everyday driver. Very happy read more

Valencia Time Center - Watches Near Me - Valencia, California

Duane is my go to guy for answers. Honest no nonsense guy. Polite, friendly and not only him but his crew as well. Been coming here for years. Place is legit for sales and repair. read more

We had a great experience at Valenica Time Center. My husband had his watch links adjusted. They were fast! They have a great selection of watches. Nice Rolex selection that we have our eyes on. We will definitely be coming back! Thanks so much! read more

Great, quick service. Great pricing. Good customer service. Will definitely come back. Appreciate the help resizing a few watches and changing batteries. read more

I've purchased work watches here in the past and it was always a great experience. My 84 year old mom has a necklace with a small pendant on it. It has settings for the birth stones of myself, my daughter and my son. Since my daughter and I share a birth stone, my mom decided she wanted to replace one of our stones with the birthstone of my grandson (her great grandson). We discussed with the lady helping us (sorry I don't remember her name), the option of making all the stones larger and doing a complete overhaul on the piece. This would obviously make the price go up on their side of the transaction. Instead of going for the money, she told us she thought it would make the piece too large and might not look as good. She said that because the stone we were adding (Alexandrite) has a bright blue color it will stand out nicely and it won't need to be larger. I appreciated her honest opinion. She told us the stone would have to be ordered and they would do that Monday morning. I was surprised when she text me later in the day Monday and said it was already done and we could pick it up. Amazingly fast service. We picked it up and it looks AMAZING!!! Her suggestion was exactly what it needed. The price was great and they polished it up like it was brand new. It's a simply little piece, nothing eleaborate or expensive, but it's so important to my mom. When she saw it she cried. Thanks for the great work, fair advice and bringing back my mom's prized possession. You're awesome!!! read more

Valencia Time Center - Necklace - Watches Near Me - Valencia, California

I will never go ANYWHERE else and that's saying a lot from! They are my best ! Santa Clarita loves me fast fix, way over charge and I just had gold tested in front of me! read more

Fixes watch batteries and other watch issues quickly when other jewelry stores are closed on Sundays.

A Bucherer Ladies watch, automatic, reserve de marche, second time zone, date, see through bottom purchased in the mid 90's stopped working. The Bucherer store in Geneva, Switzerland where it was bought didn't take it ! VTC repaired it for a reasonable price. I'm very satisfied. You don't find watches like that anymore. read more

I will only bring my watches to be repaired (battery replacement too) or purchase statement pieces from Duane! He does a great job and always has quality jewelry pieces! Thank you, Duane, for taking care of your customers! We appreciate you read more

I took my wedding band to Valencia Time Center for a resize, and Duane (the owner) was fantastic. He was friendly, knowledgeable, and explained everything clearly with no pressure. The resize came out perfect. Clean work, great fit, fair price, and my ring looks untouched. I would absolutely trust Duane again and recommend Valencia Time Center to anyone. read more

He's a very nice guy and he did a repair one of my pins in my Rolex presidential for the linkage popped out... We fixed it put a new one in and only charge me 15 bucks. I could recommend this place. read more

Such a great shop, no matter what I need watch or jewelry related, they're ready to help me out. These guys make supporting local SCV businesses 100% worth it. Highly recommended!! read more

I just needed a battery for my watch. Super quick, very kind and well priced. I will be coming back! read more

My wife and I went into the shop the other day to have her watch serviced. The staff was very friendly and helpful. My wife's watch was serviced while we waited. The service was done very quickly. We were very satisfied with the service and the price. We definitely recommend the Valencia Time Center. read more

Went in 5 minutes before closing time, but was nice and willing to replace two watch batteries for me. I'll be returning with more watches in need of batteries. read more

I wanted to take time out to leave Valencia time center a review. It's the perfect place to get your watches adjusted or to replace a battery. Also, they do jewelry repairs. The owners are super nice. It's a husband and wife team. They are professional and they always do an amazing job with a great attitude. Their pricing is affordable. I've been coming here for five years and I'm happy to say I Highly recommend Valencia Time Center! read more

Great and reliable staff. Super friendly and helpful with great pricing as well. They are always very helpful and also can repair any Jewlery very quickly. read more

Once again Duane does an outstanding job and fixes 2 watches. Right there while I waited and at a very reasonable price. Can't say enough good things about this business read more

Duane was awesome. Great customer service. Necklace repair was stellar. Thank you again. Will be back.

I came in to demagnetize my watch because it was running +12 seconds per day and I had used a magnetometer and saw it was magnetized. On average it was +2 to 3 seconds per day. I met a friendly man at the counter and he said he could demagnetize it for me for free. Afterwards, he used a timegrapher and said it was now running +15 seconds in one position. He gave it back and encouraged me to service my watch for $600. I thanked him and left. Afterwards my watch was running +2 minutes per day.... I then bought a $15 demagnetizer on Amazon. Now my watch is back to normal. Just a PSA for customers... I'm not sure if the gentleman didn't know how to use the demagnetizer or it was an attempt to sell me a $600 service. In any case, I'm going to go to an authorized boutique to service my watch from now on. Edit: The owner's response was quite accusatory and aggressive. Potential customers, please keep this in mind if you happen to say something the owner does not like... read more

Great, honest service. More than fair prices. The only place I go for batteries and repairs. They have a great selection of watches and jewelry too! read more

Great business. Best watch store in SCV. Very knowledgeable and professional horologists.

Today. was my first time in Valencia Time Center. From the moment I came in explaining my new Tag Heuer that needed to be fitted, a warm, sweet, and kind woman (I think her name is Christi) immediately helped me. Thank you for that! Duane was great in fitting the watch a few times to my preference with incredible patience and a desire to get it right before I left. I told them I have another Tag I want to bring in for service and refinishing. Their pricing was extremely fair, their professionalism and ability to connect with the customer was a 10! If it wasn't for Yelp, I wouldn't have found Valencia Time Center! I look forward to coming back and doing more business with Duane and his terrific staff! read more

I am on the fence with my rating. I am careful how I rate businesses using Yelp to guide other yelpers make the best decision. I never use it (like others I have noticed) to slam a business or take out their frustration on the business especially if they never gave the business a chance to rectify or address their concern which leads me to my ambivalence. Let me explain... I came to change my battery on my Tag H- my watch is definitely not a cheap watch but not super expensive but most importantly its value is priceless for I have had it for over 10 years (so more on sentimental value). I used to go to this place when they were located inside Valencia Town Center on second floor and now they are located in shopping area between Target and Sprouts on Magic Mountain Parkway in Valencia, CA. My ambivalence comes from the price of the battery replacement - $50. Hmmm...I think kinda pricey. To be fair they gave me two options - $25 for battery but they recommended some type of pressure test (additional $25 due to the fact that my watch is a Tag H and per staff they told me I want to make sure water does not get inside my watch. I told them, I know I can use it to dive but I don't swim. But then the guy said, it is an expensive watch and water may seep in when I am washing dishes (once again, why will I wear my watch while washing dishes). In the end I succumbed to these "sales pitches". I can only fault myself for that. That is why I am on the fence with my rating. Part of me want to give them 3 stars for the sales pitch but then I am an adult, in the end I should have trusted my gut. Did they change the battery - yes they did in 15 minutes and also demonstrated (for I asked) how to adjust the time ( yup, I should really remember after all these years to change the time:/) So, buyer beware...hopefully my experience will help you make a better decision so you don't feel pressured to pay the additional fee (which in hindsight now, I do not think I needed). read more

What a great little place! Went in to see if they could fix the diamond on my ring that became loose. Took the ring for about 20 min (and he was nice enough to keep it within my sight like I had asked!!) and was able to not only fix it, but he cleaned and polished it too!! He only charged $20! An excellent local, family feel and most of all, TRUSTWORTHY jewelry shop!! Highly recommend and I will be going back to have my ring cleaned whenever it needs it! read more

I came into the store with a watch that had a loose watch clasp that needed to be tightened. They were able to tighten the clasp, and didn't event charge me! I, also, asked them to polish my watch and they gave me a very fair price and finished the work on the same day. They did a beautiful job on the polish and I am absolutely happy with the work they have done! Everyone was extremely polite and friendly. I asked about 100 questions and had a pleasant conversation with them. read more

One by one the batteries on three of my watches had expired and I had put off getting them replaced. I decided to go to my trusted jeweler at last, only to find he was closed during his reported business hours. This was not the first time it happened, since Covid. OK, I finally had to find someone else I could rely on. Being a Yelper, I looked at what was near me. Valencia Time Center was just a mile away, had excellent reviews, better prices on battery replacement and was open. I decided to take a chance, as among these was one of my best watches. I then remembered VTC from when they were in the Valencia Town Center. Good, I could entrust my valued pieces to them. I called, got a cheerful and encouraging response from the girl who answered the phone and hopped over, finding a parking space right in front. That was a good sign! She greeted me, offered me a seat and the watches were finished within 15 minutes of my arrival. As I sat and admired the gorgeous jewelry and eyed a diamond encircled Rolex that was right in my style, I also noticed a sign on a Grandfather clock similar to mine that VTC does house-calls for these clocks. Oh, YAY! My watches were returned to me with a smile, carefully placed back in their boxes. The guy who fixed them also set the time and day for each -- a nice touch. Duane, the owner, came out and asked me how my day was going ... that was nice of him. So, here is a watch and jewelry place that is actually open during their published business hours, sparkling inside, (clean windows too!), friendly, fast, and $5 less per watch than my usual place. And, it has my kind of fine jewelry too. This will be my go-to from now on. read more

Great shop! Brought in a couple if watches that needed new batteries and they replaced them quickly. I also bought a pre-owned Rolex Submariner from them as well. In today's world you need to deal with reliable sources so that u make sure u receive what u paid for. Would recommend using them for your watch needs. read more

Duane was great. Fixed my wife's Tiffany Watch why I waited. Fair price. Would have cost $200 to have Tiffany fix it. Highly recommended. read more

Valencia Time Center - Watches Near Me - Valencia, California

Went in yesterday looking for a little something special got to talk with Duane and he is super friendly knowledgeable and helpful describing everything in detail and pointing me in the right direction for what I'm looking for 11/10 would recommend! read more

This is probably the best experience I've had in a jewelry/repair store. Duane is extremely knowledgeable and professional as well as everyone else working there. I don't feel like I'm being upsold and I have an overall sense of trust. I will definitely be using them for all my jewelry needs moving forward. read more

Had about a 30 year old Seiko watch repaired. On pickup, they thought that the watch was losing time so they did some investigation. Did some adjustments and now the watch is keeping perfect time and date. Great customer service. Have been using VTC since they were located in the mall and have been very satisfied with their servece. read more

Quick response and easy service. Looking forward to visiting when I can to get my watch fixed finally!

I came in with a couple of watches that needed some TLC. One was a Seiko Kinetic Dive watch and older Citizen Aqualand. Duane and I discussed that the Seiko wasn't holding a charge, and I brought a new special battery with me. I also mentioned that I do water this one for diving. He quickly took them both behind the counter, opened them up, confirmed that I had brought the correct battery, and installed it while I waited. He pressured tested it, and I was out the door in no time at all. We even started chatting about watches, who doesn't love to do that! I've been a repeat customer for years and I look forward to going back in to talk watches and maybe do some shopping. They have a great selection of watches from entry level to luxury. Thanks again for the quick and excellent service. My Seiko is holding the charge perfectly. read more

Best prices and offers in Santa Clarita! Got two watch batteries and a one year guarantee.

I have been coming to Valencia Time Center for a very long time they always do a great job. I have a old Nautica watch that was losing time. Duane replaced the movement in it I am very happy. read more

Valencia Time Center - Watches Near Me - Valencia, California

"Jimmy hooked it up" I walked into this business for the first time, and did not know what to expect. I had a sentimental bracelet that needed to be fixed, that was given to me by my daughter before she moved across country. Jimmy took the bracelet, without any questions asked, and fixed it within two minutes. He said this was his gift to me and to go enjoy my weekend. What Jimmy doesn't know is that he now has a new customer for life. Talk about excellent customer service and how to make someone feel so welcomed. I can't wait to spread the word to all of my friends. Thank you for your kindness and expertise. read more