No idea why you guys have only a 2.5 star rating. But, if I had to guess, I would say that these people just made poor choices throughout their life and now they're just blaming others, including this dealership. So, after that, I would like to leave a real review here. I started looking for a new truck for my ranch and I spoke to many people at many different dealerships. Not that they were all rude or didn't have nice trucks, but they weren't a Joe. Joe was the person I worked with here and he was just wonderful to work with. Besides just being a super nice guy, he worked really well with me and my personal financing company. He went above and beyond to help out with the paperwork and communication with my bank. I live two hours away from this dealership so, I really wanted the deal "done" before I went all that way. I chose a 2018 Ram 4x4 truck because I live in the desert. He assured me it was a great truck and of course, if I didn't love it when I arrived, we could always look at other options. But, I loved it!! He had everything ready for me to sign and had me on my way home very quickly. That was very helpful and much appreciated. Friday afternoon on the 4th of July weekend equals major traffic around here. But, since he had me ready to go, I avoided most of the traffic. Thank you for that Joe. I'll end this with, if you are in the market for a new car or truck, please stop by here or call. Ask for Joe because he is going to help you get what you need and I promise you, he is just a delightful guy to work with. Once again Joe, THANK YOU! You made this process very easy and comfortable. read more

BUYER BEWARE: Avoid this place like you would COVID-19! I don't typically write negative reviews but I don't want anyone to go through what I went through. Let's start by calling out the shady stuff they (Adam and Walid) try to get away with such as [1] the Hidden "Accessory" Fees ($400), [2] an "optional" ($2,000) service plan that I was never told about until I reviewed contract and asked about it, [3] the fact that Walid and his nephew Adam are not on the same page about what they tell you --they say one thing, shake your hand on it, even put it on paper and then come back and say another thing and give you excuses as to why they can't do what they said they would do. ( this happened several times the day of and two days after I had left the lot with the vehicle) The signed contract for the vehicle I was purchasing from JFAMM Motors had an interest rate at 5.99% and Walid had given me his word that if they couldn't get a lower interest rate, they would take a 2% loss as the original approval interest rate was 7.99%. Two days later Walid's nephew Adam calls me saying that they cannot move forward with the 5.99% interest rate on the original contract and that I should contact my credit union to a loan through them. Again- they told me one thing to get me to take the vehicle home and then did another thing. If Schools First would not have accepted me, I would have had the following options, take a 7.99% interest rate or return the vehicle. Both are terrible deals and given that I had already traded in my vehicle I would have been in a bad spot! Thank God our bank, Schools First Credit Union, was so easy to work with and got us financed at a low interest rate of 3.3%. We were able to work the deal out through Schools First. The worst part of the whole thing for me is not that I didn't get the vehicle I wanted, it's that JFAMM Motors, for the sake of their own personal interest, was willing to put a customer in a very bad position, in a very bad deal, and possibly even without a car. The worst part about this for JFAMM Motors is that they will not get a return customer and any of the 3 serious referrals I was ready to send them. For the sake of being sincere and transparent, not everyone at JFAMM Motors is this way. Sam, was a very nice man. Sam seemed honest in his work and genuine in wanting to do the right thing for people. Unfortunately, it also seemed that his hands are tied. I would not mind dealing with Sam if he was a salesman at a different dealership. read more

Had to bring them my car twice to get the turbo fixed and had to dump 2 gran on the vehicle I got there on top of the 3,200 hundred down payment ,the car had 5 recalls wich the dealership was not aware of or ignored,second time they did lend me a loaner car much appreciated for that. read more

Went down there to look at a truck advertised online. Was told it sold two days before but the ad was still online. The salesperson didn't listen to what we are looking for in a truck. Kept trying to get us to look at trucks that were too small for our family or what we needed it for. When he finally listened to us he tried to get us to go look at a truck that was already on hold for someone else. Since then I have been emailed and text about the same truck they already sold. They are catfishing people with this one truck. read more

Stay away from this so called dealership, it's a scam. I purchased a vehicle with very low mileage 6 months ago, and now the transmission needs to be replaced. Believe the other negative reviews! Called the owner to come up with a resolution and all he said was, "it's a used vehicle and you didn't buy the warranty". Don't make the same mistake I made after reading negative reviews and still choose to purchase a vehicle from this so called dealership. read more

**Buyers Beware*** Came into dealer interested in a vehicle. Wallid the owner brought me into the office to workout all the details and amount. My mind was already made up to buy this vehicle, they had already ran my credit. He started to mention fees that i have never heard of including a $980 fee for theft protection. I left that day saying i would be back which i had every intention to. But i wanted to do some research. Sure enough he was charging for fees that do not even exist. I came back a few days later to try again and talk to wallid about price, obviously i was very interested in the car but when i brought up to him that i was not gonna pay any of his supposedly "fees" his response was " im already selling you the car at a cheap price, i had to make myself some money somehow". He clearly admitted that he was charging unnecessary fees to make himself more money. SMH! I told him i dont do business with people like this and left. I will never return to this place nor will i ever recomend it to anyone. Sad for Sam, one of the employess there. He was extremely helpful and understanding. The owner Wallid does not deserve to have him as an employee. read more

Jfam motors had the vehicle I wanted, and a day ago I walked out of the lot with it. thanks to emad a representative at Jfam motors and the owner made it possible. I would definitely come back for another vehicle,the customer service from emad made the environment friendly and comfortable as if you were part of there jfam motors family. I really appreciate it how emad offered me water when I walked in on their property for my appointment not only emad consider to offer water but he and the owner made the sales process professional and explained with detail of the information I needed. read more

What's the point of advertising a car online if it's not being sold stored in the back , put a down payment without even knowing the monthly payments ran credit went back to the manager he stated we needed another 500 mind you the card was already charged came back next day stated we needed to wait for the reverse payment to be back on the card called a week later asked if the car was still available if we can come Friday stated we can yes it was available called today to final it because when we called he said yes ok ok like ok ! Do you want to sell the car or not giving one word answers called again today said someone bought the car had a deposit on hold , what a joke waist of time stop waisting peoples time if you don't want to sell the car to a person tell them don't give the run around charge my card and be on some bs the guy across street even told us not to come here should've took that into consideration because I waisted a week waiting for the refund , don't come to this dealership . read more

Buyer Beware: The dealer, Willie, is wasting people's time not being up front. Classic bait and switch. I tried to buy an SUV as advertised and once we sat down to crunch the numbers, they tack in an extra $6,000.00 on the price. I asked how so, I was told that they don't sell cars bare bones, you have to buy all the extra add-ons: Dealer Fees - $400.00, Extended Warranty - $3000.00, etc. Once he realized I was not going to fall for his tricks, he pulls out a pending sale. It is apparent that the dealer prices cars lower than the price point they want buyers to purchase their cars. I wish there was more transparency in their intention to sell cars. read more

complete joke of a dealership. talked over the details and let them know when i would be coming by and when i got there they said they sold the car a few days ago. save yourself the time and find somewhere else. read more

I got an amazing deal on a BMW X3 . It is in great condition. I'm very thank for Adam and all his hard work. They worked with me to get the best deal with the bank. Very grateful for this dealership. read more

Great quick service. We walked in and Adam helped us purchase the exact vehicle we were looking for. He even worked to get us a lower APR even after coming to an agreement. Great service. Def buying from them again. read more