BUYER BEWARE: Avoid this place like you would COVID-19!
I don't typically write negative reviews but I don't want anyone to go through what I went through.
Let's start by calling out the shady stuff they (Adam and Walid) try to get away with such as [1] the Hidden "Accessory" Fees ($400), [2] an "optional" ($2,000) service plan that I was never told about until I reviewed contract and asked about it, [3] the fact that Walid and his nephew Adam are not on the same page about what they tell you --they say one thing, shake your hand on it, even put it on paper and then come back and say another thing and give you excuses as to why they can't do what they said they would do. ( this happened several times the day of and two days after I had left the lot with the vehicle)
The signed contract for the vehicle I was purchasing from JFAMM Motors had an interest rate at 5.99% and Walid had given me his word that if they couldn't get a lower interest rate, they would take a 2% loss as the original approval interest rate was 7.99%. Two days later Walid's nephew Adam calls me saying that they cannot move forward with the 5.99% interest rate on the original contract and that I should contact my credit union to a loan through them. Again- they told me one thing to get me to take the vehicle home and then did another thing. If Schools First would not have accepted me, I would have had the following options, take a 7.99% interest rate or return the vehicle. Both are terrible deals and given that I had already traded in my vehicle I would have been in a bad spot!
Thank God our bank, Schools First Credit Union, was so easy to work with and got us financed at a low interest rate of 3.3%. We were able to work the deal out through Schools First.
The worst part of the whole thing for me is not that I didn't get the vehicle I wanted, it's that JFAMM Motors, for the sake of their own personal interest, was willing to put a customer in a very bad position, in a very bad deal, and possibly even without a car.
The worst part about this for JFAMM Motors is that they will not get a return customer and any of the 3 serious referrals I was ready to send them.
For the sake of being sincere and transparent, not everyone at JFAMM Motors is this way. Sam, was a very nice man. Sam seemed honest in his work and genuine in wanting to do the right thing for people. Unfortunately, it also seemed that his hands are tied. I would not mind dealing with Sam if he was a salesman at a different dealership. read more
