I don't agree with their 4.8 rating...how is it not 5.0?! We have used them to purchase a car as well as their auto detailing service. Both were professional and also saved us money. We were unable to find the car we wanted on our own, we came to Rich and he was able to secure what we were looking for and considerably less than what we were looking to pay. I was using a different company for detailing (mostly because I didn't know they provided this service), but once again, they are considerably less expensive than anywhere else. And, they offer wheel repair, head light cover cleaning, steering wheel repair, hood black out decal, paint protection film and I am sure more that I am unaware of. Overall, as you can tell, I am a big fan of this business. read more

Rich and Trish really are nice people! They took care of my little family and made sure the car I bought was running smoothly! Very pleasant experience and I felt confident when speaking to them regarding the price, Rich didn't make me feel like I was at a regular dealer where all they want is a sale. The car I found was in excellent condition inside and the outside was really good too. read more

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Having known Richard for many years I sent him an email telling him that we were looking for a 2025 or 2024 Nissan, Mazda, Toyota, or Honda. He contacted us right away asking me a few preferences and I responded. It was down to a Honda or a Toyota and after thinking about the advantages of either one, we decided on the Honda CRV-EX FWD. Three days later Richard called and said he found one with the exact preferences and the price was good. We decided on that one. Today we picked it up!! Everything was great! No pressure, no sales tactics, just a friendly face doing what we needed. He reviewed every system of the vehicle to us in detail!! Why aren't most dealers like this?! It sure looks great in our driveway! Thank you, Richard!! read more

This is the place! No matter what type of vehicle you are in search of- specific make- model, exterior/interior color... Richard will find it and get you exactly what your looking for! My sister has been going through "Pacific Auto Sales" for over 20 years, she would never set foot on a dealers lot. When it came time for a new car for myself....the choice was EASY! Pacific Auto Sales!! I told Richard exactly what I wanted (down to the color of the brake calibers!) and he produced, I am beyond happy with my new car! He and his wife Trish were an absolute pleasure to work with, they made me feel like family and catered to my needs and wants. I HIGHLY RECOMMEND Richard & Pacific Auto Sales and Leasing... don't waste your time at the dealers- go to THE SOURCE! Thank you again, Richard & Trish for everything!!! (wolfie- says Hi! ) read more

Pacific Auto Sales & Leasing - Wolfie.... staring at his new ride! - Car Dealers Near Me - Upland, California

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I have purchased three vehicles, some 20+ years apart from Pacific Auto Sales (Richard). Just recently took delivery on this 2025 Hyundai Palisade Calligraphy Knight. The overall experience was without stress or headache. I was able to avoid all dealer BS markup and games. The deal was straightforward, upfront and awesome. The best part is that for 20 years I have found that Richard is honest, trustworthy and genuine. I would highly recommend Richard and his team for your next stress free vehicle purchase. read more

Pacific Auto Sales & Leasing - Car Dealers Near Me - Upland, California

We have been with Pacific Auto for over 20 years. Now my girls use him. He will make the best deal in the most honest way. Thanks Richard!

Best car buying experience ever!!! Ask the right questions so I made a great decision. Found the model I wanted when no one else was able. Signed the papers pick it up and did not have to deal with a dealership or up sale. Highly recommend read more

Was looking for a Lexis to buy or Lease and we found Pacific Auto. My husband and I were looking for a car for me. Had a pretty good idea what I wanted and Price. We wanted to keep the cost lower then $30,000 and we did not want to get a loan. Color, make and model were white or silver Lexis R350 with low mileage. So finding a clean metallic sand color, with new tires, no dents, light color interior, I was sold on it after a test drive, with the promise of a steam cleaning inside, and a engine check by a mechanic to make sure no hidden mechanical problems existed it was given a a oil change .We were more then pleased to wait a couple days to pick the car up. One of the best parts was it had three keys, I couldn't believe it. Thank you Richard read more

My experience purchasing a car from Pacific Auto Sales was excellent. My daughter and I worked with Richard through the entire purchase. He was fast to answer all my questions and helped out as much as he could. I went to see a Honda Accord I seen online for my 16 year old daughter. Richard made my daughter and I so comfortable like we were family. Richard made the car purchase easy and did a complete walk around of the car with my daughter pointing out blemishes to make sure there were no surprises once we received the car. I would highly recommend working with Richard to purchase your next vehicle. Thank you. read more

My 3rd car with rich. Always easy makes it fun buying a car. Picked up a 2024 Acura mdx. Thanks again rich. read more

Pacific Auto Sales & Leasing - Our new 2024 Acura mdx. - Car Dealers Near Me - Upland, California

This is the place to go for any vehicle purchase or lease! Richard knows the car industry inside and out and will navigate you through the process with honest advice! You'll never get the typical "Car Salesperson" routine here! Instead, you'll feel like you're working with a friend in the business. This is the easiest way to buy a vehicle, no matter what type! read more

I have purchased with Richard's help in the past. I will never purchase an auto any other way than with Richard. He makes the buying process So Less stressful and works hard to ensure that you get the Exact auto you want at the best price. No gimmicks and no pressure. No games like the dealerships play. I have Always been Extremely happy with Richard. He is friendly and responds to any communication quickly. After the purchase, he spends time to ensure that you know how to utilize all of the specs of your auto. I Highly recommend his services to everyone. read more

I've worked with Richard in the past and just used him again this weekend to find me a great new Toyota RAV4 which he got at zero markup (during this shortage that's a great deal). Very happy from start to finish. Even the contract signing went fast and smooth unlike at a dealer where you waste hours of time. Highly recommend using Richard. Make him do the hard work of finding the right car at the right price while you enjoy the fruits of his labor! Lol. Thank you Richard! read more

We have been shopping for cars from Richard over thirty years, and Richard is the greatest guy. just about every one of our family members at one time or another has purchased a car from him, new or used and I give him ten stars. Richard is like family to all of us, He goes the extra mile. My last purchase was from 2006 for an 06 Tundra and it has been a great truck I hope to drive it for many more years, It's approaching 200,000 miles. If you like dealing with someone who really gives you world class service and cares about you as a customer Richard is your guy hands down. Thanks Richard for being a great salesman and a dear friend. Tom Oh by the way my son just bought a 2024 Honda civic sport touring a month ago from Richard and he is impressed about Richards knowledge about the product and he spent an hour showing him everything about his new car. read more

The absolute best car buying experience. Richard goes above and beyond for his clients. Met me on his day off to deliver my new car...detailed, fueled and perfect. Highly recommended! read more

Absolutely in love with my BRAND NEW CAR!! I am 2nd generation and 5th person in my family to buy my vehicle from Pacific Auto Sales. Richard and Windy make you feel like family. The ease of process combined with their excellent customer service, not to mention great prices keeps us coming back for more! Thank you Richard & Windy!! read more

Pacific Auto Sales & Leasing - My brand new 2019 Honda Accord Sport - Car Dealers Near Me - Upland, California

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I really needed a new car earlier this year, but I wasn't looking forward to the whole car buying process. My friend used Richard for two of his car purchases and recommended I give him a try. I'm so glad I did--within two weeks I had my new car! The process could not have been easier or more pleasant. Richard really listened to what I wanted, asked good questions and filled in the blanks for items I was unsure about. And there was no pressure at all, which I greatly appreciated. Once the paperwork was completed, Richard spent at least an hour walking me through all the car's features and he even set up my Apple CarPlay for me! I wouldn't hesitate to use Richard again in the future. It was a stress-free experience and I've been enjoying my new car ever since. Thank you, Richard! read more

Josh & Martin (and wild Bill) were great to work with. They spent lots of time working through our decision making process and putting numbers together that worked for us. Thank you guys. read more

Working with Richard and his team was an absolute dream! I won't buy a car another way ever again. His knowledge, friendliness, and transparency made this the best buying experience ever. You won't regret working with him and his team. Thank you Richard and Pacific Auto Sales and Leasing. read more

I just want to give a big shoutout to Rich who is helping me sell my 2018 BMW 340i ZHP! It has been a huge help for me! The car is still available so go see him about it! It's a very rare car (only 100 were built!). The car is in perfect condition with no scratches, wheel rash or anything! Take a look and you won't be disappointed!! 355hp/369tq with 8ZF automatic. Only 25 automatics were made! read more

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Rich was great to work with and made the buying experience easy! No fuss and straight forward. read more

I've known Richard for a while through mutual friends and the cycling world. This was my first time purchasing a car from him and I was pleasantly surprised by the service, pricing and timeliness of the deal. Between him and Windy, they were a great 1-2 combo to work with so I would give my personal recommendation. read more

Pacific Auto Sales & Leasing - Car Dealers Near Me - Upland, California

Richard, the owner, hooked me up with a beautiful car - better then what I had driven at the dealer! The process of purchasing this car through his business was so smooth, it was unbelievable. I am never going through a dealer again and will recommend going through Richard to anyone I know. All you need to do is know what car you want and let Richard know. He is so genuinely caring, helpful, and patient. He really cares about you getting what you want and need, not just selling you a car. Thank you Richard! read more

And from what you told me that was fixed from your mechanic I E Air condition entrustment panel Was never fixed at all. Why would myself or anyone for that matter pay $5200 or any price if that matters for a car then have to pay another $8000 into it It might run great now but in time your in it for over $13200 and like I said it was $8000 just for the parts that's wasn't including the labor. read more

Richard helped get my dream car in 2 days while all the dealerships I visited would've taken weeks! He worked fast and walked me through every step. Very helpful! Will definitely be using his services again! read more

Windy is the best! Honest, impeccable and professional service! I highly recommend Windy at Pacific Auto Sales and Leasing if ever in the need of a new vehicle. She will work her magic to be sure to get you what you require and want in a car. I cannot say enough about the service I received - Consistent follow up, kind, professional all the way from the beginning to the end. read more

New cars are currently in short supply due to COVID 19. New car dealers are holding their ground on prices. The higher the level of car, the more they refuse to negotiate. I heard about Richard & Windy and reached out to them. Within hours (same day) they found me an offer that saved me $3000+. Thanks guys, well done. read more

Windy Moriarty is Awesome! my brother was involved in an accident and his car was totaled, this left him without a car and in need of a new one. I gave Windy all the details and what he needed and she went to work and found him a great deal and we never had to go to the dealership and spend the whole day there haggling on a price. I can honestly say this was the best experience ever she handled everything and got my brother on the road with his new car quickly. if your looking for professional and Awesome service call Windy she is the best at what she does for sure and I will be referring my family and friends to her and Pacific Auto Sales! read more

Pacific Auto Sales & Leasing - Thank You Windy! my Brother loves his New Car! - Car Dealers Near Me - Upland, California

I can't speak more highly of Richard. Thank you very much for pushing me in the right direction, as I was at first unsure of what I wanted. I was referred by a friend and I realized that I had met Richard previously. I recalled his pitch that they made the process very simple. They absolutely do this and more. I was surprised also that they over-delivered with better terms than I expected. I recommend for anyone in the market for a car to go straight here.. I was shocked at how easy this was. Thank you! read more

For a trouble free vehicle buying experience, see Richard Mayo at Pacific Auto Sales and Leasing. We provided Richard with our criteria for a new SUV, three days we filled out a credit application, FAXed it to his office and within a week were took delivery of a 2019 HONDA CR-V EX-L. Richard gave us a tour of all the vehicle's feature especially, the Apple Car Play interface. If you want to stay off a car lot, give Pacific Auto Sales and Leasing a call. You will be happy you did. read more

Very knowledgeable staff, provided excellent advice that help us determine the best vehicle for our family and with in our budget!

I was in the market for a new car and read various reviews on Yelp about people getting great results when using a broker to purchase or lease a new a car. I had already test drove the car I wanted and was given a price by two different dealers. I then sent Authority Auto a message through Yelp and they got back to me right away. I spoke with Windy and told her the exact make, model and options I wanted. Windy took my information and within the hour she got back to me with me with a better deal not only on the price of the car but also a higher mileage limit. I didn't have to go into Authority Auto until I signed my final documents which was the same day the car was delivered to me by the dealer. I have never purchased a car with so much ease and confidence. I will definitely be back when I purchase my next car. read more

They added $3,000 to the advertised price- they wasted my time - don't waste yours- seriously lame

We've purchased more than a half dozen new cars from Richard over nearly 40 years, and my husband & I wholeheartedly & enthusiastically recommend him highly. read more

The most painless experience buying a car I've ever had. Richard, the owner, was super organized and helpful. I'd totally go back to Pacific Auto in the future. read more

Between myself and multiple family members, we have purchased at least 8 cars through Pacific Auto Sales. Richard always finds the best price and it's as easy as making one phone call to tell him the car you want and then within a week you will be picking up your brand new car at your convenience. The process is so easy and stress free compared to walking into a dealership and haggling with salesmen. Wouldn't buy a car any other way! read more

AMAZING!! For context, I had been trying to get a Toyota RAV4 in Lunar rock. I was very particular about the color and features I wanted. I had initially gone to a Toyota dealership who said they would put in an order. I waited 4 months for them to tell me that they had no idea when they were going to get it. I ended up finding one at a different Toyota dealership who actually had this car that's EXTREMELY hard to find right now. I went in and almost purchased it for 10k over MSRP, which is pretty ridiculous, but I was feeling pressured that I wouldn't find another one. While I was waiting for that car to arrive, a family member referred me to Rich and as soon as I called he was on the hunt for this car. He guaranteed me that he could get it at a waaay better price so I decided to cancel on Toyota. A couple weeks later, Rich let me know that he found the car that had all the specs I wanted and most importantly in the color I wanted AND a hell of a better price. He saved me so much money and was able to find the car quicker than the actual dealerships. The buying process was quick. I was out of there in an hour with the keys in my hand. I wish I'd gone to him I'm the first place! 10/10 recommend coming here. Rich is amazing and he does not disappoint! read more

customer service could be better. Lack of communication but otherwise experience was fine. 3 vehicles have been purchased with Richard had our ups and downs but for the most part vehicles were great. read more

BEST auto purchasing experience ever!! Staff was all super friendly and thorough. No haggling in and out in a flash.

Pacific Auto Sales & Leasing, why don't you want me? why don't you need me? My car is in major need of detailing so I have been searching on Yelp for some places that are highly rated. I came across Pacific Auto Sales and called in, the lady who answered the phone was very nice and informed me that the detailer is only available every other week. I told her I would call back to make an appointment. When I called back a few days later, a different lady answered and seemed pretty uninformed about everything I asked her. She even said she doesn't know when they'll be able to do schedule an appointment for me because she doesn't know when the detailer will be available. (huh?) She took down my info and said she would call me back as soon as she knows when the service will be available. That was about a week ago. The low rating is obviously for the customer service and not the work they did. How can I judge the work when they seem like they aren't interested in gaining a new customer? I almost called them again, but my pride wouldn't let me...so I found myself another. As you can tell, I don't deal well with rejection. read more