Service was quick and customer service was great we actually left our phone here and came back and the staff held it for us thank you guys

I went and gotten a car oil change and my car was fine. Everything was fine. The car was running great after I had an engine light on but it wasn't the problem with the car. It was a problem with the gas cap and the gas cap issues going out for a while now is not a big issue and it doesn't a engine to fail or anything and the engine light comes on just because of the gas cap issue, nothing major with the engine even previous Jiffylupe I went to look at the oil change, never had problem with that the other location was on a different Jeff everything was fine I got the oil change and I never had a no problem as soon as I go to this location at 12st and northern and get a oil change the biggest mistake I ever made. I'll get there to get oil changed after the oil change. I drove off the car.started to have a Problems making Clinking sound making a bunch of noises after that. Is it a coincidence? this managers are delusional the workers there are just a bunch of kids. Don't know anything wanna be mechanics don't know anything about oil change. I suggest nobody go there horrible place to go to. Don't ever step your car in there. These people do not know what they're doing so if they mess up your car that was Do Not go there or do business or anything with them they were use excuses and they will use excuses on you for anything. the will lie. They were trying to flip their problems around and make the problem yours. They will team up and just lie and use excuses on you. I suggest you guys do not go there I repeat do not go there after all this I took my car somewhere else and I found out what happened to the car. This idiot fucking went into my ancient it does something loosen up the bolts. Did a few things in my car start making Clinton sound after I took the car to the main dealership to a regular brand dealership, the end of fixing it they fix the issue with no problem. The dealership told me that Jiffy lube , whatever the oil change places loosen up the bolt on my engine and it was making noises after I come back to Jeff to tell them the problem and completely ignore everything they don't wanna take accountability. They lied the managers lied too. Yeah it was horrible. I had to call the police final report once again guys worst place to go to do not ever go there and don't ever get your oil changed there worst place ever. read more

Went here for an oil change a few weeks ago. They supposedly checked all fluid levels including coolant. My engine overheated this week and the coolant was totally gone. They certainly didn't check the coolant level at all. Would not trust them enough to go back. read more

I just had an oil change at this jiffy lube location. The tech Damian was very honest and helpful. I was in and out quick and easy. As a retiree I value my dollars right now. I got a good price. Will definitely go back to this location next time read more

Was told that my passenger rear brake light was out and that they could replace it for $28. I turned down the service. Went home to check. No brake light was out!! Is this because I came to the shop alone as a woman? read more

Went there twice to get my oil changed. They have staff issues and it's between one to two and a half hours to get service.

Michael was extremely kind, professional and persistent. He communicated thoroughly while fixing my cars AC and displayed an impressive work ethic. This is definitely my go-to place now! read more

Went in once, got oil changed, came home, oil leaking, went back had them fix it, they said they tightened something, leak stopped. Went to the dealer for my regular service, dealer asked if there had been a leak/something happened prior, I said yes, explained Jiffy Lube experience, they said i should speak to them about fixing it. Went there today (with picture and documentation), person working defensive, said dealer "tampered" with it, took no responsibility at all, despite the fact that they did mess up and "fix" it in the exact way this damage would be caused, talking to manager tomorrow let's hope for better luck with him. Updating review as the two people I worked with today were lovely and helpful. Hopefully their work today solves the problem. read more

Edwin is awesome!!! He saved the day big time. Great service; my fiancé and I were so happy he helped us! Thank you!!!!

The gentleman came to our car right away. He sent us to the lobby as he drove our car in for the service. The team worked very well together I heard them doing all the call outs for the service. I am a former general manager for jiffy lube, and I have to congratulate the manager at this location for the excellent training of this team. Job well done! read more

Always friendly staff and I would recommend this location for services. Job was done quickly and pricing was fair

Oil changes in a jiffy! We came in for a quickie oil change. This place offers light mechanic's services- changing filters, oil, topping off fluids, etc. I got their oil change with synthetic oil. Jiffy Lube offers an air conditioned waiting room with coffee, magazines and television, but I always like to watch the crew work on the cars. The crew here worked like a finely oiled machine, shouting between under the hood of the car to the bay below, they coordinated all the service I needed. They changed out my air filter, and they added some windshield wiper fluid. When they poured in the windshield wiper fluid, it poured out immediately into the bay below. They were nice enough to reach in there, and tighten up the bolt that sealed it up, and fixed the leak at no charge. They didn't try to sell me on extra services we didn't need, or offer to top off the blinker fluid at an extra fee. The prices were quite reasonable, and the service was fast, efficient and friendly. The oil change shop is located catercorner from an interesting geodesic dome, so it's easy to find. read more

Jiffy Lube #2088 - Oil Change Stations Near Me - Phoenix, Arizona

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One word to sum up the service "Impressed!" I had a phenomenal first time experience at this Jiffy Lube. I took my car to get an oil change, air filter replacement, new cabin filter and coolant flush. With no appointment I rolled right in and was out in lighting speed. The three gentleman including one of the managers all worked with each other to tag team my car. How often can you go get any time of service where all employees are hands on? You can't say one person was lazy at this shop they all worked with each other to get my car in and out. Prior to any of the services they explained to me or showed me what was wrong. Then they showed me the break down of cost along with options. After that my car was serviced and I was out. The shop is clean and welcoming. A TV is playing while you wait. The staff is super friendly named Shayne, Keith and one other gentlemen you can count on. I know nothing about cars but enough to know when something ain't right. I feel confident in bringing any vehicle I own to this Jiffy Lube due to the integrity of the staff and the superior customer service. I will return and you best believe let everyone I know how impressed I am. read more

Jiffy Lube #2088 - Waiting area - Oil Change Stations Near Me - Phoenix, Arizona

The staff seemed trustworthy which is always my biggest concern when needing help with vehicle maintenance. They were quick and kind. They just charge a bit more than other places. read more

I give Zero stars!!!!! Don't take your car to these yahoos. They emptied all the oil out put on a new filter and DID NOT PUT ANY OIL back in my car. My oil light and check engine light came on so I pulled into a jiffy lube on Broadway and Rural and they said there was no oil and no leaks. They said the other location must have not put any oil in so they filled it for free to make up for the error of the Northern location!!!! They could have blown my engine and there were like 6 people working!!! What was the manager checking? Obviously not my oil!!!! Pissed!!! The guy also said I needed new brakes I just got new brakes and rotors a week ago. He checked again and was like oh my bad your right!!' I should've known from that!!!! Straight up Foolery read more

I first visited this Jiffy Lube because my usual location was busy. I needed taillights replaced. They were incredibly friendly, covid safe, and efficient. So when I had a problem I went back. They figured out the problem and gave me a 2 part solution. Fixed part one and helped me plan in my budget for part two. Very nice and helpful again! read more

Paul the assistant manager provided us with the best experience. We called yesterday 3 minutes before they closed and Paul answered all the questions we had and looked up the battery we needed to make sure they had it in stock. Today we went and Paul greeted us and got to work right away on the battery. He was very informative, let us watch the whole process and when we had extra questions regarding the type of battery he was happy to answer and explain the difference. He was very quick, professional and extremely friendly. If you ever need any auto services, I would highly suggest coming to this Jiffy Lube location. Thanks again!!! read more

Excellent customer service. Friendly, helpful. It took a little longer than estimated, but the waiting room was clean and comfortable. And they clean your outside windows and vacuum the floors for free! Be sure to check the website for coupons! read more

Came in to get an oil change and Felipe and Ray and the crew were excellent in their transparency and professionalism. Took care of me well and I will definitely be coming here for all of my car needs as I am from California so it is nice to find a quality shop like this. read more

All the shops near my house were 1+ hr waits, drove here and I don't think I'm going anywhere else. Whole team was friendly and helpful, received an oil change and cabin air filter replacement. Will definitely drive to this one next time. read more

My wife took my car in for an oil change on 7/23/2018. Today 8/4/2018 just 12 days later, my Oil Change signal is back on. There are no leaks; my garage is dry, my parking space at work is dry. Now I've got to spend my only day off to visit another Jiffy Lube location with my receipt do that can correct this issue. I'm not returning to the 12th St & Northern location to give them another chance to perform poorly, nor do I recommend this location to anyone. read more

This guys are quick: To disappoint. I stopped by twice the last two days only to be told "we are running in a skeleton crew" and that they could not change my oil. I would like to give a good review, and support a neighborhood location, but the Managment of this place has not seen fit to provide the staff to accomplish their mission. read more

Paul and his crew were fantastic, thorough, kind, and knowledgeable. They have the customer's best interest at heart, and it shows. I would highly recommend this place to even my closest friends and family. read more

Very disappointed in this place today. I asked how long it would be - 2 cars in front of me and was told about 40 minutes. First car took 50 minutes- it wasn't just an oil change. I asked what was up and the guy admitted the mgr who told me 40 was way off and finally he was honest enough to admit the next car also wasn't just a 15 minute oil change either. Thankfully I left and got good service on 7th near Camelback. Mad I gave this shop another chance - a few years ago I went and they couldn't get the oil filter off- their wrench was broken. Again no issue at a different shop. read more

I'll be back to this Phoenix location! Manager Justin and his team (Felipe & Rey) exemplified "customer service" today. Thanks Guys I really appreciate it. See you next time. read more

In February,They charge me $685 for my radiator to be repaired. A couple of weeks ago my car started to overheat. I take it back to them and they would not admitted their problem. they claim,it could be one of many things and refused to look at it. I called their office several times and received no reply. Last week I went to another JP lube location off of Thomas air conditioning change within 24 hours my car started overheating. The following week they tell me that my car and I didn't have any coolant. If this location will you would have look at my car and did a follow up. I would not have been without coolant. but they created a problem. Jiffy Lube is a scam and I'm surprise that they are still in business. read more

Went here for an oil change. Had a $10 off coupon from website. Service was great, cost was reasonable, convenience was key.

Paul and mike were great and helpful! They were able to order my battery and install it same day in spite of being short staffed. Would highly recommend! read more

Both my husband and I have been going here for years for oil changes and basic repairs. Always SUPER personable, professional and efficient. These are 'our' car guys!!!! read more

Paul and the crew working on my Silverado were fantastic. Everything was done for me while sitting in my truck. They went above and beyond the call of service and were personable, knowledgeable, and efficient. I will drive the extra miles to come to this location again. read more

Great service on my fleet vehicle. Couldn't have been better. Staff were polite and efficient. Quick in and out. Recommended a few items and fleet approved. I will return to these guys. read more

I have 3 locations within 5-10 minutes of my home, but I drive 20 minutes to come to this one. The technicians are always professional kind and the service is very quick! Thank you ! read more

Yo, amazed at the service and walk-in ability that I was able to get. The manager and servicemen talked through each process and explained everything to me. I was in and out full oil change and service of my vehicle within AN HOUR. Couldn't talk or hype this spot up anymore than this already but I'm really glad to have found this spot read more

Please make sure your website accurately reflects the services you provide. Vehicle Alignment is clearly listed as a service online. I waited 20 minutes at this location only to be told they don't do that here. Very disappointing. read more

Service is okay but the prices are high. I was also a bit upset that they saw me come in with a large truck and quote me $100 for a full synthetic oil change, then the price jumped to $130 because my truck takes 8 quarts (which they knew when they saw me roll up). They're 30% overpriced and I told them I won't be back. read more

The website says drive through in as little as 15 minutes. I am first in line and have in line for over an hour with no explanation from manager. This is the first and last time I will use this "service'. read more

Great place with smart mechanics. Fast service I was in and out in 20 minutes and the prices are great for the service you get I didn't even have to get out of my car. Recommend 100% read more

These guys are great! The crew is very friendly and helpful. They helped me out in a major tire issue and the service was spot on! I have seen the same manager there for a while, which I like too. I'm glad these guys are in the neighborhood! read more

Friendly staff and prompt service. I got an oil change here, they were kind enough to tell me some issues with my car that should be addressed in the future. Along with the great service they vacuumed my car and washed the windows, saved me a trip to the car wash! read more

Every 3000 mi! I have been coming to Jiffy Lube for about 10 years! They always know what to put in my cars, know what was put in them last time and never over charge me! They are very quickand clean! They usually find me some kind of discount I didn't even know they had! Over all, they are Great!! read more