Incomplete diagnostic cost me $3,300 I brought my Ford Ranger to Cathedral Automotive after driving through standing water -- the water level was above the tires, and I made that very clear when I dropped it off. I specifically asked them to do a full diagnostic given the high likelihood that water had entered the engine and other components. They found water in the engine, addressed it, and told me everything was good to go. Two days later, my transmission failed. When I brought it back, they told me they don't work on transmissions and referred me elsewhere. When I asked why they cleared the truck without checking the transmission -- an obvious concern given the water level I described -- I didn't get a satisfying answer. This is a basic oversight. If water reached the engine, any thorough mechanic should know to check the transmission as well. They either skipped it or didn't think it through, and I paid $3,300 for that gap in their inspection. If you're bringing a vehicle in for serious damage, I'd strongly recommend going somewhere that will do a truly comprehensive assessment rather than a partial one. A diagnostic is only worth something if it's complete. read more

Too many great qualities to list them all. If you want honest work and save money, this is your place. I'll never take my vehicle back to a dealership for service, unless it's a recall. Five stars!! read more

I've been going to Cathedral for over 20 years and trust them completely. They don't fix anything that doesn't need fixing, and when they have to fix something they call first and then do the work in the most economical way possible. read more

Honest people, fair prices. I was able to fix my vehicle without a hassle and they were able to tell me what I needed to keep it running.

As Willy Wonka would say "So shines a good deed in a weary world'. I recently failed my emissions test and being a senior person who knows nothing about cars, I was scared to death to find someone to help me find the problem and repair it. I knew it could be very costly and open to scams about what was wrong. A friend recommended Cathedral Auto and I considered myself SO blessed. They were more than kind, honest and got me through the whole ordeal. Superior people and I will make them my go to place for auto service. read more

Excellent service. People you can really trust which is hard to say in this day and age. They really go the extra mile. Wouldn't take my car anywhere else. read more

Been going here for help with my Jeep for years, every time it is quick and quality services. Most recently it was a radiator, otherwise also did water pump, new clutch, starter, a million other things. Thanks to Shane and the team for being trustworthy over years. read more

I was a customer for 20 years at Cathedral Automotive before I moved out of state. I have had wonderful professional service and would recommend this company to everyone, read more

I have found my go-to place for all my vehicle needs. Both my grandfather and uncle share my sentiments. Recently, I was given a hefty quote of $1500 by Brakes Plus to replace various components of the AC system in my Chevy Silverado because it wasn't cooling properly and they claimed there was metal contamination. Seeking a second opinion, it turned out there was no metal issue; the compressor was actually in good shape, and only a pressure switch needed replacement. John put in tremendous effort to diagnose the AC problem accurately. The actual fix only cost me $200, saving me a significant amount compared to what Brakes Plus had proposed. I have full confidence in Cathedral when it comes to servicing my vehicles. They consistently provide top-notch service without pushing unnecessary upgrades, always offering fair prices and treating their customers with the utmost respect. read more

These guys are simply amazing. For over 15 years, Cathedral has been my top choice, and I have always been satisfied with their service and rates. I once went to another auto shop for a quick oil change and was bombarded with a long list of supposed \\\ read more

I had a mechanic who was a friend for a long time and he unfortunately passed away. I was lost as to who to bring my car to as I am a woman and I am skeptical of mechanics. I've been using Cathedral Auto for the past few years on the recommendation of a friend and I couldn't be happier. They are HONEST which is the best thing I can say about a repair shop. I recommend them to everyone I know even tho it's not so close to my house, but a good honest mechanic is worth it. I was looking them up right now to refer another friend of mine and I realized I never reviewed them. So thank you so much! I really appreciate you guys. read more

AAA auto wanted to replace all a/c parts to solve cooling problem. They waited almost 3000.00 just for that plus transmission leak gaske for about another 300.00 Cathedral auto found transmission fill tube needed a o ring. no charge which fixed the leak. Ac system required evacuate system and refill. AAA auto told me that a tube was rubbing on radiator which caused a leak. cathedral auto denied that claim. air works perfect. even had my oil change done and total bill was under 400.00. stay clear of aaa auto on bell rd read more

Best shop I've been to definitely recommend. To anyone great prices and honesty. Thank you cathedral.

I take my Honda, BMW and Ford Ranger to Cathedral. Simply put these guys are the best. Honest and trustworthy and I never have to worry about a thing when they are on the job cause I know it will be fixed right and at a good price. Thank you to Shane and John for having such a excellent business. read more

I came here for some work on a previous car about....2 years ago. It was probably a little longer than that tho. I have since got a new car and I had gotten my maintenance done at other places. Recently tho, my headlight fuse stopped working. I was also preparing to go to California for a road trip and I decided to come back to these guys. The craziest part was when I came in and said I had been there, he knew my last name from memory. I really appreciated that and immediately made me want to write this review. Not only that, but they are always really straight forward with you on the service and pricing. They also don't try to upsell you on anything. If you ask if you should replace something now or later, they'll give you an honest answer. They won't say "now" to get the extra money out of you! I am also a female that knows close to nothing about cars, I have never once felt taken advantage of by them. I definitely recommend this shop. No bullshit pricing and respectable workers. read more

I've been taking mine and my family's cars to Cathedral for more than a decade. We are always treated fairly, and always have a good experience - the guys always stand by their work and "go the extra mile" to be sure our cars are fixed properly. They work on both our new(er) cars and my cars from the 50s and 60s. Whenever anyone is looking for a mechanic, I will send them here without fail - and John and the guys at Cathedral have always come through by totally taking care of anyone I send to them. In a business filled with some sketchy practices, I know that whether I send my wife, a friend, or a coworker to Cathedral they will be treated honestly and fairly. Cars break and break down, that's a fact of owning one. I'm glad I have Cathedral to make dealing with it so easy and stress free so I can get back on the road as quickly and cheaply as possible. read more

Cathedral Automotive - My brother's TBird and my Caddy out in front of Cathedral Automotive. - Auto Repair Near Me - Phoenix, Arizona

So thankful for Cathedral. I'm not sure if they have a motto but to sum it up, it could easily be "great work, great parts at a great price" Good people over here and quality works read more

We trust Cathedral and Shane because they have consistently been reliable when it comes to solving problems with our vehicles and their pricing has always been the most competitive. They let you know about issues you MUST repair and don't try to upsell you or use scare tactics to get you to do unnecessary work. They work on our Audis and our Hondas and go out of their way to save us money by getting the lowest priced parts without sacrificing quality. How good are they? This is the third review I have ever written in my life! read more

We happened upon this place to get our oil changed and not only do they have the most competitive prices for this in the Valley for synthetic oil but they are quick, friendly, and thorough as well. We also called them because we had a leak they not only fit us in fast, but because we had just been there didn't charge us to fix the leak!!! Amazing service, wouldn't go anywhere else now. read more

I had a metal plate hanging off the bottom of my car from hitting debris in the road on a car I had just bought. I wasn't able to drive it over curbs without pulling it farther off the car. Shane from Cathedral got my car in quickly and was able to take care of it and get it fixed with no major damage. He even helped out more by giving my car an oil change that was most likely overdue with it being a used car that I just bought. Their pricing helped me out so much as I had just spent a significant amount buying the car then driving it from another state. Thank you very much Cathedral, I'll definitely be back for everything. read more

Good service, good price, friendly, They got my truck in for an oil change on short notice. It was completed in less than an hour. They didn't try to find other work to be done on it. I'll definitely go back to have them repair some other things needed. read more

I don't see the reason for going to a dealership for auto repairs. This mechanic will take care of your vehicle and not rip you off. My entire family comes here. Great service, they will take care of you and your vehicle, and they are honest I wish more people would consider Cathedral for their automotive needs. They are a diamond in the rough. read more

"...we aren't the cheapest place in town, we aren't the most expensive..." Trusting one's mechanic, priceless. It is hard enough when something is going wrong with a vehicle. Whatever the news is going to be, I want it to be coming from you. Thank you Cathedral Automotive; for all you have done, and haven't, to my automobiles since I first had the pleasure of your service in 2001. read more

This is a top notch automotive shop. Customer service is second to none. NO price gouging, honest fast and very accomadating, I brought my car in here expecting to pay a ton of cash and they remedied the problem saving me a lot of $$$.. I can without a doubt highly recommended this place to anyone i know and will never bring my car anywhere else for a repair.. good old fashion honest hardworking trained mechanics work at this shop.... Thanks to the owner John and his mechanic Jayce for being honest and helpful.. read more

I have been going to Cathedral for all my automotive needs for over 10 years. During that time I have never had to worry about dishonesty or price gauging...they are TRUSTWORTHY! Very rare these days. If I don't need something, they say so. I have even been told that I owe them "Nothing, because "the fix was simple or easy"....just bring it back when I need something. How often has ANYONE heard those words. Cathedral is and has been making a good name for auto repair businesses for years! When something is needed, the price is fair and the service and expertise is Great! read more

I took my wife's 2012 Toyota Matrix to Cathedral due to a slight vibration felt when braking at high speeds. Shane and his team checked it out and the verdict was that the brakes were in pretty good shape and there was no safety concern. Was pleasantly surprised not to be charged for them checking it out. How often do you take a car to a shop and they find something to fix, even if your concern turns out to be nothing to worry about? They definitely earned my trust for what they didn't do and I plan to start taking my wife's and my cars there for service. read more

I can't say enough good things about these guys. I have taken two of my vehicles here and they are honest and fixed the issues the first time. The price was more than fair, very reasonable. They went out of their way to help me. I recommend them to anyone who is looking for a mechanic!!!!!!! read more

This place is simply superb! I used to take my car to Greulich's for all my needs. After being terribly disappointed several times I decided to switch my place of business. My experience with Shane and the guys has been wonderful. They are willing to tackle tasks other places wouldn't be able to comprehend. There have been three occasions where I wasn't charged for their time at all because it was something simple. Everywhere else they want to charge around $100 just to look at it. The quality of work these guys perform is also exceptional. Cathedral Auto thank you! read more

Well that was nice. Went here yesterday for an oil change and didn't get a 30 minute lecture of doom and gloom. You know, hey lady you need new tires, brakes, transmission fluid, etc... I only got a friendly reminder that my serpentine belt has a few cracks and I should think about switching that out! Okey dokey, I'll be back. thanks read more

Great customer service and very knowledgeable about any issue I come to them with. Been taking our cars here for over 5 years and have always left satisfied. Strongly recommend these guys to anyone read more

I have taken my car here two different times and each time I have had the best customer service experience, the best care you could possibly get anywhere in arizona, the work they do by far is the best. If I were you I would trust my car and take it here. read more

Shane is the Nicest Kindest Gentleman that I have dealt With in Years, Honest, Efficient, Polite Spot On Helped Me Out On My Mustang, These Guys Are The Real Deal, I Will Be A Customer Thanks Very Much Shane Your The Best Dude. Peter j. :) read more

We have used John and Shane quite a bit and they are great. Honest and hard working. My husband has quite a few old cars and they tale care of them for us when needed! Great guys, great service, great prices! read more

How many places in Phoenix can you have a broken air conditioner ...drop your truck off to have it fixed.... and when you pick it up they not only have it fixed but there's no charge!!!! They said there was a little labor involved but no parts needed so they didn't charge us anything..... This place was referred to me by some friends who said you'll be pleasantly surprised.... Unbelievable!!!! read more

I have had great and honest service here and have been going to them for years. They have always given me an estimate before they fix anything. The service is fast and they will work with you on dates. In the past they drove me home and picked me back up when I didn't have a ride. I really like this place. read more

I'm one of those people who always thinks about leaving reviews for a business but it just never happens. That streak has been broken after my visit to Cathedral Automotive. These guys were so professional, honest, accommodating and hard working that I had to make sure everyone knows just how great they really are. I took my 2005 WRX to the guys at Cathedral because I had been hearing a knocking noise from the right front that was causing some concern. I had a couple friends look at it with me but we couldn't figure out what it was to save our lives. One of my friends recommended Cathedral because he had taken his car there a couple times and had always been treated right. I called them up at about 1pm and Shane told me to go ahead and bring it down and that they would take a look at it ASAP. I got there about 30 minutes later and was greeted by Shane with a smile and a welcome, which as some people know can be kinda rare at some shops. Shane listened to what was going on and advised that he'd like to go on a test drive with me to hear it for himself so he could make sure we were addressing the right issue. Sometimes it's hard to explain a noise so it was nice to have him go with me to verify that they would be addressing the concern that I came in about. We went back to the shop and he asked me to wait in the front office while he got it up in the air and took a look at it. It must have been 10 minutes later when John, the owner, came up to the front office and asked me to come have a look at what was going on. I went out to the shop, which I have to say was exceptionally clean and well organized, and went with John to look at my car up in the air. John walked me all around the area of concern showing me piece by piece that all of the suspension and brake parts in the area of the noise were solid and of no concern at all. He then pointed out the actual problem...the shop who i had let do the previous oil change had left two of the plastic push pins out of the protective cover for under the engine and that when air was blowing under it that it was flapping and hitting the underside of the car. John asked to be excused for a moment and came back with a couple replacement pins, popped them in and ot was good as new. I was shocked! Now don't get me wrong, I love my cars and know a lot about them but I will be the first to admit that I'm not a professional and don't know everything. The fact that my friends and i didn't catch that hurts my man pride a bit but I will get over it. I rely on my car to get to work every day and based off what my friend told me would have just trusted them no matter what they said and had them repair it. The simple fact that they took the time to go on the drive with me to verify what was wrong, only had me wait 10 minutes and then actually showed me what the problem was is a testament to these guys professionalism and honesty. After replacing the pins, John lowered it down off the lift and asked me to go for a ride with him to make sure we solved the problem. And you know what? It did! I thought I was going to be looking at hundreds of dollars in repairs and it was simply two little pieces of plastic that someone else had not put back in place. When we got back to the shop John handed me my keys, shook my hand and said "have a good day and come see us again." I stood there with a look of confusion that he must have picked up on and we both started laughing. I said "I have to pay you something for your time and effort and for being so honest." John said to me "listen, this stuff happens and I'm just glad you brought it here to have us look at it. There's no charge for this and if you have any other problems in the future, please come back and see us again." Shocked. Absolutely shocked. Not only did they not try to rip me off like some shops will do, they didn't charge me at all!! I couldn't believe it. I thanked him like crazy and was on my way with a car that didn't make any more noises! This is exactly what every shop should strive to be like. Most people have no clue what they are talking about with their cars and have to go on trust that what the mechanic is telling them is accurate and honest. I can tell you right now, these guys are accurate, honest and a whole bunch of other positive synonymd that would take a long time to type out. Based on my amazing experience along with my friends who have had nothing but great work done on their cars by these guys, I find the negative reviews posted here insanely hard to believe. As long as I live in AZ I will be taking my car to these guys and no one else. I will be recommending to all my family and friends and anyone else I can tell about them. Keep up the good work!!! read more

Even though I live in San Diego, I try to save the big repairs for when I visit family in Phoenix. That way I can take my Mazda 3 to Cathedral. I trust Shane and his crew to do the job right and give me a square deal. They just replaced my broken AC compressor, saving me a couple of hundred dollars over quotes in SD. Gotta love that! read more

This shop was recommended by a friend. Shane was wonderful and straight forward. He got me the best price possible and had my car fixed right away. Very happy and will return for service in the future. read more

This place was recommended to me from a co-worker. Most of the company now brings their car's here. These guys are great, very helpful and knowledgeable. I have been back a few times and can say I really trust this shop. read more

Great service for my 2006 Acura RSX. I've only used them for an oil change, but I found that the service was reasonably priced, timely, and that all of the employees were very friendly and helpful. read more