Timely and kind! Great communication and saved me quite a bit of money. Definitely recommend.read more

They are very kind and honest. They get you in fast. The quality of work is amazing. They always…read morebeat prices compared to other places. I can't say enough about this place. If it's the first time having your vehicle, they do a full diagnostic. And they found a lot of problems wrong with my car by doing this and I was thankful. They will let you know what needs to be replaced right away and what can wait for a few months.

I spoke with Robert over the phone. Even though we did not use them for our van repair, I wanted to…read moregive a review of how responsive they were to my quote inquiry. Since we were traveling through when we hard our van challenges they were willing to accommodate us and get us in their shop the same day. Thank You Robert!

Requested a same day check of my tires and battery for a road trip…read more Checked everything out even though they were very busy. Excellent service. Thank you!

This will be my new go to for auto service. Very professional and affordable. I had the bumper to…read morebumper inspection. A few things showed up but they didn't try to force anything on me. I appreciate that.

Let's be honest. I am surprised my car was still running before I brought it in. I asked for a…read morediagnostic check, which was around $100, and an oil change and new tires and a rotation. I spent a pretty penny, and they gave me a list of things that needed to be done and the prices. Their prices are listed on the website so I didn't feel blindsided by the process. They were so personable, and honest about the work that was needed. They gave me "Ill have my dad look at it" vibes which was honestly great. I'll be going here for any car needs in the future

Wow! Ran into a problem the local Tire Discounters refused to take care of due to it being late on…read morea Saturday. Called Tim and he immediately told me to come right in. He looked at my car and told me the flashing check engine light was a bad ignition coil. Less than $300 later I was back on the road and he even noticed a nail in my tire and patched it for me for no additional charge. This guy is legit!

Elsen's Autohaus SAVED THE DAY!! Our BMW stopped working and we were in a pinch on a Friday…read moremorning. We managed to get towed there after calling around and they said they'd try to look today if possible but likely Monday. They called us an hour before closing and told us a walnut had gotten into our car causing the issues!! We were able to pick up the car before the weekend and they ended up not charging us. Thank you for the AMAZING customer service!! Any time we have car issues, we will go out of our way to come back here. Special shoutout to Andrew - thank you again!!!

I will keep this simple. I originally took my 535i to a local BMW dealership for warranty repairs…read more HORRIBLE EXPERIENCE ! Had vehicle towed to Arps and everything from the honesty to the customer experience was great. John communicated with me every step along the way. Even delivered not so good news and explained the why'. Even let me know what to expect in the future. Only place that will touch my Beemer from now on.

Very responsive to my repair needs. Great communication, quality work and very fair…read more Katlyn his office manager is also very helpful and anxious to please. Just put in some wheel bearings and the car drives like new.

I scheduled an oil change with JDM and waited for over an hour for the oil change to be completed…read more Then once they said the car was ready they informed me that the technician damaged the hood of my car by raising the car with the hood open and the hood hit the ceiling of their building. Now I have to resolve the damage and deal with the body shop. Very Negligent!!. I would not recommend them under any circumstances. AVOID AT ALL COSTS!!

Exceptional service from Ft. Mitchell Garage. I brought my car in with a severely rusted suspension…read morethat required a full replacement--no small or inexpensive repair. Ron handled everything with professionalism, transparency, and real expertise from start to finish. Even when parts availability became an issue, he took the time to explain the situation and ensured a safe, reliable solution rather than rushing the job or cutting corners. That level of care and accountability is rare. What truly set this experience apart was how I was treated. As a woman, I was met with straightforward honesty and respect--no talking down, no pressure--just clear, professional service exactly as it should be. As a 4th-generation, locally owned business, Ft. Mitchell Garage represents the best of what "shop local" should mean: quality work, integrity, and pride in what they do. I wouldn't take my car anywhere else.

Ron and his garage are crooks . He cost me 4,000 dollars and all kinds of troubles because he lied…read moreto us about our car. He will pay in the end. Said i needed a motor and after i trailerd it back from Michigan and brought it to a Honest mechanic all i needed was a feul injector. If your from out of state avoid them. Their crooked. He charged me 950.00 for his false diagnosis. Im a 77 year Vietnam veteran. Thanks Ron.

If you have a student at NKU or just need someone who knows what they are doing and will take care…read moreof your car/truck, these are the people to go to!! Took my sons truck there they looked it over, took care of us from start to finish with no upsell !! Thanks for being such and upfront and honest garage!! Feel better knowing we can turn to your garage if something else comes up!! Thanks again!!

The service I received at Bud's was outstanding. As a female college student who knows exactly as…read moremuch about cars as I look like I do, I was on the hunt for a car mechanic shop that I can trust to give honest evaluations and provide me with knowledge about my own vehicle, and I was so impressed by the professionalism and kindness I experienced in the shop. Prices were totally reasonable. I am never going anywhere else!