Extremely personable, informative staff…read more Was able to get a same day appointment for an oil change on our Macan. Service was quick, accurate and extremely fairly priced. Will absolutely put this location at the top of my list for any future needs.

I have reported this to BBB as well. WARNING: DO NOT GO TO THIS shop. I will never use any Butler…read moreAutomotive for anything EVER again. On 06/23/2026, I took my vehicle to Butler Automotive West, Inc. for diagnostic and repair services. I was charged $2,500 for the repair. Within the same hour of picking up my vehicle on 07/02/2026, it broke down again with the same issue that was supposed to have been fixed. When I contacted the shop to report the immediate failure, I was told it must have been something I did, even though the vehicle had barely been driven since leaving their shop. They refused to take responsibility for the failed repair or offer a reasonable explanation. I had to pay the tow service because I wanted it towed to my residence instead of being towed to Butler Automotive again. The business charged a substantial amount, did not fix the problem, and then suggested towing the vehicle back to their shop--potentially to charge additional fees. After paying $2,500, my car should not have broken down the same day. I paid nearly $200 for diagnostics alone; they did not even diagnose the issue properly. The tow man told me immediately that the alternator or the battery is the issue; it's the fuel injection system. I asked that it be checked when I gave them my car to fix, and they clearly ignored me and obviously didn't even do a diagnostic test, and their mechanics can't be smart. Butler Auto is A SCAM. Money-hungry liars. I cried to them, literally cried, begging them for help with the bill. I let them know my situation that I couldn't pay $2500 upfront, begged for in-house financing, and they refused to help in any way. Desired Resolution: A full refund of $2,500 for ineffective repair services. A written explanation of the diagnostic and repair process. Accountability for the immediate breakdown following service.

The first pic is what it should look like the other photos are my car and the poorly installed…read morewindshield by Charlie Williams auto glass. The last picture is what it should look like. They damaged several parts of my car, Including: staining the interior passenger side roof, passenger sun visor, interior passenger a panel, paint damage scratch, cracked my screen, adhesive on my paint, missing plastic cover for my front trunk, and a poorly installed windshield. They installed a windshield on my car two times. The first time they cracked my Tesla screen and didn't even tell me I Had to figure out. They wrote me a check for $809.25 for the $1545.05 worth of damage to my screen, because I told them just write me a check for the difference being I have to spend $735.80 with them anyway for my windshield replacement. And when I got the 2nd installation that's when all the other damages was caused and the windshield was so much worse. They are refusing to refund me, and they are saying they will replace it again for free. They did thousands of dollars worth of damage to my car I just can't let them touch it again it's to much of a risk.

Driving down 520 from. Charleston to Atlanta my driver's side window popped and shattered. I was…read moretraveling with my children and not from the area, they were quick to help, found a replacement glass that evening and had it installed the next morning, letting us leave our car in their shop overnight so it didn't get wet. They were kind enough to pick us up from the hotel when the car was ready. I am always happy to support a local family-run business, but even happier when that family goes out of their way to help and to make sure you are taken care of. Every other business we called told us that we would have to wait until the next week, they showed us compassion, understood our need and took care of us right away. I couldn't recommend them more.

Customer service is amazing so far at this location and all discount tires within the area. I've…read morebeen to them all for tire purchases and rotations and I've always been helped by knowledgeable staff who were efficient at their craft. The wait times for walk ins can be a while, so I highly recommend putting in an appointment. The staff are pretty good at rotating customers through, but you can still wait few hours pending time of the day. I've always purchased Tesla tires here. The gentleman who helped me looked out for my best interest in sourcing the best, yet most cost effective tires. We were able to put in an appointment and come get my tires swapped out seamlessly. Highly recommend this location and honestly any other discount tire establishment within the area. All ran by staff who care and efficient in what they do.

Great place with great service and prices! They get you out fast and pain free. I have purchased 2…read moresets of tires so far, a set of rims and many alignments. They have always been great!

My first service visit since relocating to the area and I am glad I found this place!…read more The cost was fair and reasonable! Service provided was as expected with the service consultant being top notch! Thanks to Jonathan and of course the ladies there too. Everyone made me feel at home!

I have been bringing both of our vehicles there for over 2 years. Never had a problem. They have…read morealways been honest with me. They treat me like family. More important, whatever they say is wrong with either vehicle I have complete confidence they are being completely honest with me. Would never think of going elsewhere. Thanks for everything!!

They explained up front what was needed, how long it would take and how much it would cost. My…read morequestions were answered and there were no surprises. There is a comfortable waiting area and the staff is great. This was my first visit, but I will be taking my cars here from now on

Service was excellent, needed AC fixed, scheduled it within a week, took it in in the morning, was…read moreable to pick up after work. Amazing service, honest, and kind. Other shops were charging 1.5x the amount, which was ridiculous to me. Beacon was upfront, honest, and quick getting back to my inquiry, even though they were busy. Highly recommend.

The WALKER PAINT AND BODY SHOP! The BOMB! Man I bought my…read moreC300 into the shop and Mr Walker guaranteed his shop would make the paint job like new. A man of his word and it was PERFECT!!!! I will use this shop for all my vehicle paint and body repairs. Oh yeah courteous, timely, and affordable. August, listen get to this shop and leave all those crazy shop alone like Gerber, Kushman, Maaco etc. Somebody needs to get this shop on TV, radio etc. seriously it's worth checking out.

Excellent service. Got my car back right after an accident. Then when I had an issue with all my…read morewarning signs coming on shortly afterwards they went above and beyond to get it fixed and make it right. They will definitely get my business again.

Run as fast as you can this place is a scam. They scratched and dented up my car and told me that…read morethere was not a problem with my car when they're obviously was. They do not care about their customers and treat them like garbage. The owner is extremely rude and was very dishonest .

I have been taking my car. To Smith's Auto for Years. They…read moreare professional, reliable and trustworthy! There kindness and love for others is outstanding!!

This place was amazing! I came in with chipped paint on my front hood due to a cheap dealer model…read moreon my Santa Fe & I brought it in and was back on the road in 2 days. They were extremely helpful and very reasonably priced. I will be back for all my future car needs.

I was stuck on a median and needed someone to get my car off. I called Aiken Collision and was…read moretold they would be right out. They were there within 5 minutes. They got my car off the median and I was on my way. They were very professional and polite. I highly recommended this company.