The gentleman was professional efficient and polite. I will refer him to all my buddies. Never…read moreexpected him to show up after dark July 3rd but he said he was on his way with the new starter. The rust bucket of mines starter was literally rusted to the engine causing bolts to strip out so he rethreaded having to man handle the job. I didn't dare tell him the other mechanic of 30 years gave up. Will was named right. Unbelievable strong willed. Amazing devotion to his profession.

Son needed his car diagnosed and fixed. He came out and said it was the alternator, then the PCM,…read morethen said he could bypass it for cheaper... 1400 dollars later it ran for one day. One day and 1400... would not offer any sort of refund. Ridiculous

This Best-One of Indy location in Carmel provides outstanding service. I've taken my vehicles here…read morefor tires and front end alignments. The technicians always find and fix my issues no matter how elusive it is. The front desk staff are always friendly and helpful. I'm very impressed with the consistent outstanding results I receive and I'm even more satisfied with their prices. Give this place a shot and I'm sure you'll agree with me. Great service at a great price.

Those working the service counter are respectful of their customers. Responsive and helpful on…read morephone and in person. Waiting room leaves something to be desired, but they are good about estimating wait times or recommending drop off.

Mears Automotive is GREAT !!…read more I've been taking my Mercedes GLC 300 there since the warranty ran out two years ago. I am very impressed not only with the professionalism and great skills of the technicians, but the very helpful and friendly staff that greet you at the front desk. They always find the time to work me in to their busy schedule when I need their help the most. The prices here are very reasonable which makes their great service even better. I'm hooked on the outstanding abilities of Mears Automotive. This place always works wonders and I am extremely satisfied. I just want to spread the word because finding a great automotive repair shop is a challenge. So when you find a gem like this one you not only keep coming back, but I'm proud to tell you about them.

The owner, Nate, is just an all star, very friendly, patient and personable. He and his team really…read morehelped me with the process of estimating my unexpected damage and what I needed in order to sell my baby when the time to say goodbye came. Nate offered a decent price and I couldn't say no, I'm sure she will treat you well like she has me for the past 6 years. I will be coming for my preventive maintenance checks for my new car. Thank you, Mears Automotive!

S/o to Mr William, he is a really cool dude! I appreciate how easy he makes things for consumers,…read moreall while having some fairly good prices. All the while, he will get you in and out in a respectable time as well. But what is the best is how personable Mr. William is. Thank you and I will be back!

Will is an excellent mechanic, honest, upfront, and transparent about everything with your vehicle…read more Great pricing, fast, and thorough work. I recommend this shop to everyone I know!

This is the only place I will take my cars to get worked on. The guys that work here just love…read morecars and will give you a thorough explanation on what's wrong in addition to a very reasonable price. I've been going to them for probably 7-8 years now and have never been let down. It may take a couple of days to get in with them, but it is well worth the wait.

Trust is #1 when dealing with an automotive shop. I trust…read morethese guys completely. They will give the real diagnosis and will not overcharge. That's been our experience since 2018 when a neighbor mentioned them as guys you can trust. Their work has been great too. We've never had an issue with work done and they are very patient and explain what needs to be explained. We've had various issues handled from basic to complex. Highly recommend this business if you want to have peace of mind that you're getting the real answers for your job.

Very helpful. I felt better about buying the car after he looked it over. He met me where the car…read morewas for sale, drove it, ran computer diagnostics, did a visual inspection, etc...

Excellent and affordable services. Was completed in a swift amount of time and showed up on time…read more I live in a new residence and it is difficult to locate me, but, he continued searching until I was located. 5 - Stars!!!!!

Their name is accurate! Respectfully explained priorities for safety and maintenance repairs , as…read morewell as what did not need to be done. Prices much better than dealership. I will keep going back! They were also consistent with great service with my son's car. Sending my other son to them for a service estimate, also. Very pleased!

Well first they could improve their pricing and service. Came in and was automatically turned down…read moredue to lack of availability to perform work in an efficient manner. I thought about the wait but decided to ask about the price for a transmission swap. 8,000 dollars and refused to allow me to purchase a refurbished one from outsourcing. I called him out on it. 8,000 I could buy a used car for that price. It was clear as day he either didn't want to do it or was trying to straight bend me over. I don't recommend f this is his business practices. People deserve better treatment.

Could not have been more thrilled with my experience at Matthews Auto Repair. Going to a mechanic…read morecan be intimidating, but this is a place you can trust. My father recommended them based off a coworker recommendation.If dad can't fix it.. he knows where to go! I called earlier in the week to explain my issues - weird noise coming from my tire. No sure if it was a wheel bearing. Previously, the dealership mentioned it "could" be the issue. Naturally, I've googled and youtube every car sound possible. Nothing comes up. Because, everything you read on the internet is true, right? Set up an appointment for Friday morning. They were steadily busy! Very friendly staff. Turns out, it's not a bad wheel bearing but a different issue. I was thrilled that they could figure out the noise and the quote was even better! These are honest mechanics. I've been to other name brand shops that try to up sell to very last second. You won't feel the pressure here. I could have walked out without having any work done, but I'm here and I trust them over anyone else to fix it. The waiting area has a small tv, water and free wifi! Perfect if you need to get some work done since they are only open Monday-Friday. I will definitely be back. Thank you for the wonderful service!

Friendly service team, transparent and good turnaround time. I come here for all my stuff!read more