They refused to take a credit card payment over the phone. They refused to email the invoice to my boss. I'm in a company vehicle. Last week we paid over the phone. They have signs on the wall bragging about their free wi-fi, but are somehow physically unable to send an email to my boss. Skip this location. They are completely baffled at the idea of a company paying for maintenance on a company vehicle. Not a lot of valedictorians at this branch. read more

Alongside being a cool and genuine guy, Austin, his brother, and the rest of the crew on 2/22 were super fast and informative. Great experience overall, no complaints. Highly recommend this location. read more

The service was good, the recommendations may be to make you buy something that you might not need. I would not go there unless I am aware of what I actually need and avoid getting ripped off. read more

So, I went in for a full synthetic oil change change the air filter. I think I've said it before these guys are one of the best in all of Jiffy Lube. The store is spotless. They checked all the service requested items off the sheet. The quality is superior because they even cleaned the windows and told me how everything was going on. As far as value, you get what you pay for and I feel I get great value here based on them communicating with me doing what's necessary, checking all the items off their sheet again I'm just extremely happy and would recommend this location to anyone. read more

Jiffy Lube - Oil Change Stations Near Me - Fishers, Indiana

I'll never go to the dealerships for oil change again. This location was very professional and very fast. Thanks Guys! read more

This location has got customer service nailed. They know what the customer wants, provides necessary information, doesn't try saying you need things you don't, and are extremely well versed in their jobs. I drive across town to this location because I appreciate their detail-oriented approach and efficiency. This should be the model store for this area. read more

I came to this Jiffy Lube today to get an oil change and my air filter changed on my suburban. The staff here is always polite and very kind! One thing I do appreciate is the attention they pay to detail. I am so thankful my gut told me to come here today because the gentlemen working noticed a nail in my right front tire! If they wouldn't have told me I would've never known and my tire would've gone flat on the highway, so I am extremely grateful and can't thank them enough for noticing that! I also appreciate that they aren't pushy. They tell you what they notice on your car and are perfectly fine if you express to them that you would like to come back another day to fix an issue. They want to make sure that you have a good experience! Great service! Positive attitudes! I will be back! read more

Wow the BEST . Right into the service bay for oil change . The JL Team was on it service for oil change . White glove treatment around the car , tires windows lights under the hood . New filter replaced dirty one . Top of antifreeze. Doug mgr professional fast process friendly Zach and Kevin SUPER! Better than I 500 pit stop bravo ! Go for your cars TLC ! Thanks guys . read more

This Jiffy Lube is the cleanest and most thorough Jiffy Lube in Indiana. You want quality service this is your spot. When your vehicle is up, the team is very courteous, answers any question, and can recommend or provide a completed repair not just service for your vehicl. read more

always come here for my oil changes. the staff always are so kind and helpful. they really go the extra mile. I'm not one to leave reviews but this establishment definitely deserves some high praise. they really are a great value when it comes to car care. read more

An honest business keeps my business! Although it's been nearly 2 years since my last oil change, I've logged very few miles (Covid ). Went to the Fishers Jiffy Lube on 116th St. this afternoon and after technician double checked my mileage AND the condition of my oil (dipstick) was sent on my way being advised that I didn't yet need an oil change. Would have been just as easy for him to provide me with an oil change and add to his sales number for the day, but he did the right thing instead and sent me away. You can bet that's where I'll be when I do indeed need an oil change! read more

Amazing experience at Jiffy Lube located at 11564 Allisonville Road in Fishers! They were friendly, professional, quick and offered great customer service! read more

I went in for an oil change. Mechanic under the car said I had loose tie rod. Asked him if they do that service. He told me yes, they just started doing thst kind of work. Because I wasn't feeling confident in his response, I took my car to a tire shop to have it looked at. Mechanic there told me that: 1) you can't check health of tire rod by just visual inspection and 2) my tie rods were fine. Be careful. read more

I initially took my car to Valvoline but they were short handed and they said it would take 30-45 minutes. So I decided to go to Jiffy Lube on Allisonville road. No waiting and the crew was very polite and very efficient in getting me out of there in a short time. They did a great job with the oil change. I highly recommend them. They have my business now. read more

I came in late just the other day close to six and they got me right in. Very friendly very helpful didn't push services that I didn't need and got me in and out within 15 minutes. Always my go to place. read more

Bought a Groupon for here. No wait and the team got right to the job. I bought an oil change and rainx treatment. The team lead explained everything clearly and it took about 15 minutes for the service. Facility was beat and clean. Solid business and good value. read more

I had to come and get a routine oil change at jiffy lube. Everyone is so nice and efficient. Austin provided excellent customer service from the time of my arrival. Kevin kept me updated on each step of the process.Arthur was extremely detailed on walking through why each step was necessary as well. Overall extremely great service and I will be back to this location frequently. read more

Jiffy Lube - Oil Change Stations Near Me - Fishers, Indiana

Great service team! First oil change for my car. Fast & friendly - just how I like it!

After being told by another place that they couldn't install a battery on my 2015 Camry I called here. They were able to install my battery within minutes. They also realized I needed an oil change and new air filters and did that immediately too. Stephen and Zac were amazing! I highly recommend coming here. read more

I'm 8 months pregnant and went to have my oil changed at the Jiffy Lube off 116th & Allisonville for the first time. Sat in my husbands car while they worked on mine. When they were done I went in to pay. Guy started with a few ignorant comments about how I shouldn't be carrying a purse while I'm this pregnant because it's too heavy, literally said "you're not supposed to be carrying anything heavier than a piece of paper at this point." Then it just got worse. He said "I can tell you how to get contractions started but it's super inappropriate." I told him this isn't my first kid and I've heard it all and they're all wives tails anyways and that it's not necessary... He proceeded to graphically explain it to me... it was worse than what I thought he was going to say. It was disgusting. I'm the type of person who sticks up for myself but was just in disbelief in that moment. I So I got in my car and left. Decided to tell my husband when I got home because it was just too much. So my husband calls the manager and he tries to brush it off so my husband told him he was on his way there. By the time he got there, the manager told him he had contacted his manager. I want to be clear that from the moment the Manager was made aware, he kept trying to brush it off. The man who said the vile things to me told them both word for word what he said and he actually felt bad for offending me. My husband then asked him to leave and spoke to the manager further. The manager at one point literally said "I can't control what comes out of their mouths, blah blah" and for lack of better words, "boys will be boys." Obviously my husband was not ok with this and asked if they'd be ok if it was their wife or daughter. Of course not. So then the Manager's Manager gets on the phone and says he is on his way to handle it. Unfortunately their way of handling it was to offer a refund. What we tried to explain is that we aren't worried about a refund, all we want is accountability and not excuses. Since then, it has continued to get worse. They are refusing any accountability for how it was handled. The Manager and HIS Manager and now OWNER have all defended how this was handled. Said it was a "stupid comment" but the Manager is a "good guy they've worked with for 40 years and we misinterpreted him." That the employee they allowed to stay working ALL day today said something "stupid"but they are confident it won't happen again. Ended with the OWNER saying he DOES NOT CARE how we feel it was handled as he is a great manager. I let him know I am a person and not a vehicle and while I"m sure cars are well taken care of, the way we are being treated is unacceptable... but here we are...Excuses for why it was "handled" this way and now an OWNER read more

I went a few months ago. Oil change was efficient, but they told me I needed new brakes. When I took the car to another mechanic they said the brakes still had decent life left in them. Needless to say I will not be back read more

It is not okay for men to sexually harass women (especially the woman who was 8.5 months pregnant). Because of the manner this situation was handled, I will never bring my business here again and will spreading the word for others to do the same. Hopefully this lesson will cost the business enough money to know it is morally wrong and to correct it immediately next time. read more

The crew at this location is very professional, knowledgeable, and efficient. Highly recommended!

Love the care these boys take care of you. Fast efficient and excellent guest service! Nick took excellent care of me! Highly recommend

Customer service is trash. I spoke to someone on the phone and they told me to bring my car after I got off of work. I get to Jiffy lube and the guy told me he didn't tak to me and maybe I was at the wrong jiffy lube. He even asked me which number I called and after going through my call log confirming that I called THIS shop he asked what time I called. I told him and he told me the guy I spoke to was gone. At this point I'm confused because why does any of this matter IM HERE NOW AND I NEED ASSISTANCE. Are you going to help me or not? He told me to pop my hood and looked at it for 3 mins and said I would have to come back because he couldn't see anything wrong. So today I go to CarX in castleton on 82nd street and they get me in right away WITH GREAT CUSTOMER SERVICE and we're able to replace my brakes and rotors and also made sure I payed the absolute lowest by applying coupons that I didn't even know about...Moral of the story Go to Car X. They are the best. You know its funny that you asked if it was the one on 82nd because that is the same thing the guy asked me when I came in and said I spoke with someone on the phone. Then I showed him my call log and he confirmed that was your number I called. I know the difference between 82nd street and 116th...You guys are located between CVS and the car wash..right in front of the day care...I'm positive this is the location..Just apologize and move on...my car is fixed now, no thanks to you guys. And I figured I would let everyone else know the type of customer service I experienced at the Jiffy lube off of 116th and Allisonville rd. Do better next time! read more

Very nice guys doing timely and solid work at a fair price. Communicated well throughout the oil change and tire rotation

I stopped in and they were able to get me in right away. The manager, Phil and his crew were very thoughtful. He told me that I still had 1500 miles until another oil change. When I asked if I could pay them to put more oil in the car (because my car burns oil), he said it was free bc my last oil change was with Jiffy Lube. The tech who checked the tires found a nail in my back passenger side tire and also found that the front driver's side was low- so to have it checked out before I had a flat. They did a wonderfully thorough job! read more

People don't come to this place to expensive. Cax x much cheaper. I did my oil and a filter change, a bill come out 125 dillars

Customer service is the name of the game and this place sure DOESNT have it! A service man was graphically grotesque with a pregnant friend of mine who went in for an oil change. When her husband went back in to address it, management basically said, I don't care. Seriously?! He said, I can't control what he says. Really? I know I'm my job we must speak professionally at all time or it can be cause for termination. This was very rude and disgusting. There are plenary of places for an oil change without being treated like that! read more

The manager of this Jiffy Lube was terribly rude when I stopped by for some air in my almost flat tire. If a zero rating was possible then this is what it would get. I've used them years ago for an oil change but heard they will assist you in complimentary air for your tires. OMG, he made it clear I was a waste of their time. He told me that I would have to wait for paying customers and while they were filling my one tire with air said, "So, who changes your oil now?" "When your a customer we do that too and change oil." I could definitely sense I was a nuisance in his day. It felt like he was trying to shame me for asking for air in my front tire. Assisting in giving free air to slow leaking tire was an opportunity to build a future client. All he did was make me know I never will return for any service at this location. This happened in Dec 2018. Hopefully, that location is under new management. read more

This place is not fancy and the guys that work here don't look as professional as they are ! You can't judge a book by its cover !! I have had nothing but great treatment here. They are very fast and efficient I am posting about the jiffy lube on Allisonville rd and 82nd read more

Fast talkers here. If you don't mind that your coupon for a $30 oil change turns into a $67 bill then by all means go here. I kept saying no to everything but apparently just saying you need an oil change and that's it, triggers other charges. I don't want to fathom what the charges would be if I said yes. In the end I received a standard oil change for $38 but that was after a lot of complaining about price misdirection. They relented when other customers came in. read more

A nice, professional process and the employees went out of their way to make sure that I received prompt and courteous service. I'll visit again! read more

Great costumer service. Nice guys! Car was clean and they did a good job keeping me in the loop as they were servicing different parts of the car. read more

Really nice crew, very helpful and down to earth. I needed to drive out of state the next day and they went above and beyond to make sure my car was ready to go. The coupon (and option to save it for later) was great too! I'll be back to this location. read more

I went in because I thought I had an oil leak. Thankfully I did not but my father-in-law had changed the oil the day before and forgot to put the oil cap back on... yikes. Instead of helping me or explaining anything to me they basically told me to get the heck out of their place and take it to Goodyear and just kept pointing. I had no idea where good year was at this point. It was just up the street again thankfully. The Jiffy Lube guys made me feel like the car was going to blow up any minute and they did not want to be liable. I am a reasonable person and I do understand their hesitation but it was extremely rude.I work in customer service so I know the way I was treated was so unnecessary. They could have been more understanding and talked me through the issue instead of making me feel helpless. The guy at Good Year talked me through the issue helped me clean up the inside of the vehicle a bit and didn't even charge a labor fee to do this just the new oil. I would never suggest anyone if Fishers going to that location. read more

The customer service and communication is terrible here - don't go here. They couldn't bother telling my disabled husband that the Groupon needed to be on his phone, he had a printed copy! I guess they couldn't bother. So instead he has to drive down to 96th and they took it! Why can one Jiffy Lube take the paper and the other one cannot? HMMM You obviously don't care about repeat customers - all of my four adult kids will now be going elsewhere for oil changes and everyone in the Sunblest, Fishers area will be told! Thanks for nothing! read more

Overall this was a good location. Sadly the team changed up and lost the spark of not breaking stuff before starting a oil change. General new office manager guy lifts hood and within 2 minutes of dropping the car off has managed to break of the top of my oil dipstick saying i like to wiggle or move the dip stick around before removing it. I'm trying to comprehend what type of human i am dealing with. I have removed and inserted a oil dipstick probable 3 thousand times, I own 3 cars and check the oil in each 2 times a week for the last 7 years the math is 6,552 times if my estimates are correct. Without single breaking a dipstick off inside the dipstick tube. I have always had Jiffy Lube service my cars for the last 8 years without them actually breaking anything which was a record that I prided them on doing good service and not breaking stuff. However after having the record tainted I have written this location off the customer service and overall effectiveness at doing their job WELL and being Competent to be asked to do a service nothing more or less. I remember the general manager before the current one as being a overall good guy not out to break your shit just to get the job done faster. Working well and fast are not the same thing. The kicker of this scenario I checked the oil a day before going in and nothing was broken. The day of the oil change drop the car off walk in the waiting room and boom broken. The funny part the guy acted like he didn't break anything just put the dipstick top back in the tube. I knew he broke it off because i couldn't feel the dipsticks tube or even the fact that it was connected at all. You break it you fix it plain and simple not blame the customer because ooopps i fucked up and am not willing to make it right. Opinion: Would not recommend to a friend for even the most basest of car servicing. Decision: Will never use this location again. Training in customer service needs to be revamped. These guys seemed like punks who would not change the oil say they changed it and take the money. I would have rated this 0 out of 5 stars if this was a option. read more

I took my car here many times. I praised the service and paid for the highest brand oil 4 or 5 times. All was well! Good customer service goes a long way! read more

This location DOES NOT honor the Val-Pak coupon that specifically states it is one of the locations which will provide a $19.99 Jiffy Lube Signature Service Oil Change. They informed us that despite what the coupon says and despite no fine print to the contrary, this coupon is merely $19.99 off of the regular price. After talking to two employees there, the best price they would offer was $28.00. Needless to say, we won't patronize any store that refuses to honor its coupons. Note: Our car is just a standard size SUV - nothing unusual that required any special oil change service. read more