One of the reasons I continue to go back to Spencer's Automotive is because they have always been…read morehonest with me and integrity is important. They could have easily sold me on replacing my timing chain, gears and all the parts that it takes to rebuild that area but instead I was advised that it would be best to have the transmission checked out first before spending $2500 to $3000 with them. The car is only worth about $5000 so it wouldn't be worth spending all that money on it to then have the transmission break down on me and I would have to spend another 4-5K. Thank you for honesty!

We really liked the people here and appreciated their honesty and diligence with our vehicle. We…read morewould highly recommend this business to friends and family. Excellent service, excellent quality, excellent value.

These guys have consistently provided me with fast and efficient services for years! Trend…read morecontinues today when I went in for service and had another stellar experience, courtesy of technician Leonard. Leo firstly greets his customers with a genuine smile, made me feel welcome and in good hands in this professional environment. I was provided with additional information, clarifying possible services my vehicle required and the "whys" behind them. Managment (woopsy I didn't catch the name) was also very kind, informative and makes it a point to connect, and check in, displaying excellent customer care. In no time I was back on the road, my vehicle running smoother, feeling good about what I paid, as opposed to what it would've cost me at a dealership. I will continue to utilize Oil Changers for vehicle maintenance in the foreseeable future, and would highly recommend!

Good service. Cordial technicians. Fair price. I got in line behind three other cars, but the line…read morekept moving and I was in and out in no time.

got an oil change here... Went to Subaru for an unrelated…read moreissue... Subaru took pictures of an incorrectly installed oil gasket and repaired... Reached out to the owner with the information and requested a refund... Owner blamed me and refused to refund my money... now I have to go to court for their lack of proper installation that could've been VERY costly if not caught. I'm surprised they aren't willing to do the right and honest thing and are making me sue them. Frustrating and time consuming. see you in court Charles Ganzer!

Omgoodness ! I absolutely love this place and these fellas that work / run the business . So…read moreefficient, courteous , professional, time efficient , cost efficient, skilled , and so much more .... Did I mention .... how kind and helpful all of them are ?!? !!! Because THEY ARE !!! They go above and beyond by providing all the extra touches while in the service bay , all with a smile and a chuckle . Can you have a better environment as a customer and or staff ???? Nope ,! They certainly set the bar high! !!! My only complaint or suggestion of a way to make it better would be ... if they could do every point of services in/on all my vehicles), I would trust and go to them , in a heartbeat. And yes I am just a loyal customer lol . But they always wow me ! So why not share the goodness. Thanks a ton fellas !!!! Rickey , Chay ,Phillip , Sergio , Ghat you all are so stinking awesome , every time !!!

Great guy very funny will come by again to chat…read more Took my car in for a diagnostic and repair, and honestly couldn't be happier. The team was upfront about pricing before touching anything, explained exactly what was wrong in plain English, and had it fixed same-day. No upselling, no surprise charges on the final bill -- just honest, efficient work. The shop was clean, the staff friendly, and my car's been running great since. Rare to find a repair shop this transparent and reliable. Highly recommend to anyone in the area needing trustworthy service. H U

Took my vehicle in a for a coolant leak. Vehicle was diagnosed, estimate was provided along with…read morepictures of the issue, and the repairs were completed within the timeframe provided after authorizing. No issues with the work or the experience inside the shop. Would go back again with any future vehicle repair needs. Thank you!

Brian, may not remember me, but I remember him. His quick response to my desperate inquiry…read moreregarding my Ford E-350 in desperate need of exhaust manifold gaskets, and quoted price was much appreciated. Though it never came to fruition as someone wanted to buy it from me, I wish now I had not sold it.I wanted so bad to make a custom designed Van Life vehicle. But, guess it wasn't to be. But I have another project that needs a mechanic like Brian. Reviews are top notch, so here we go...

Brian's work is meticulous and top notch. His eagerness to help and communicate is equally…read moreincredible! Here's the proof: I took my van that Brian had done major work to into get a routine inspection from a prominent Bay Area Vanagon shop before a long road trip. The mechanics who performed the inspection had glowing reviews of the work and were downright EXCITED by it!! They mentioned how high quality, meticulous, and well considered job he'd done was. I'd 100% recommend Westy World to anyone with a Vanagon!

It's been a few months since I had these folks install my new tires, and they just texted me to…read morecheck on how well they are performing. We'd be a lot better off as a society if all companies were doing this. It's what real customer service looks like.

I had them look at my coolant just in case I wasn't seeing something correctly (I wasn't educated…read moreabout my car at the time) so I had them check my coolant, I was in college at the time so I had to drive to school after this. Mind you, they closed it for me and I wasn't watching when I should have been. They did not close my coolant cap all the way, and my coolant poured and spewed all over my engine and out of my car the second I got to school. My car continuously kept smoking because of it and I wasted brand new coolant that I bought prior to going there to have them check it. This was a few months back, and I was also told by somebody else that they treat their workers terribly with poor pay. Wouldn't recommend this place to anyone, they even tried upselling me telling me my brake booster was going out when it in fact, was not. Go here at your own risk, everyone has different experiences but mine definitely was not good.

I am really grateful to have found this place! I have a 2013 Honda Civic and my AC had been having…read moreissues. So I brought my Honda in and the staff at LE automotive fixed it right up at a great price including explaining step by step what was wrong. In the past I've had other places over charge me or tell me I've needed additional things done that I didn't really need done, well, this time that did not happen. Will be coming back for all my future Honda needs!

Family friendly, honest, fair and reasonable pricing for services…read more I brought my Nissan Xterra XE 4WD in for an oil change, brake and suspension inspection. I was experiencing braking issues and lots of road bouncing ride issues. Issues found were that shocks front and back, upper and lower control arms, and axles and swings links were extremely worn and damaged. They fixed and replaced and did a spectacular job. I highly recommend them for all your vehicles needs.

It was fine. Went for an oil change. They are clear about the price of things, but the price is…read morevery high. I was in and out really fast though, in a "jiffy" I suppose, which is why I went to them last oil change instead of my usual, Oil Changers. With Oil Changers, my rule is, "If there's a line, don't go." I was overdue and Oil Changers had lines every single time I drove by or called, so I decided to go ahead and get it done at Jiffy because I was going on a trip. Another plus with Jiffy is that you can choose to wait in the car or inside, and inside was much more comfortable for a very hot day. I also didn't realize they vacuum for you! This might have been something for them to mention if it's a new customer. I totally would have cleaned out my car first, which was a MESS, had I known. So I didn't even get that added value that would have at least cooled the burn of the high price. So the TLDR is if you don't mind the higher price and you like the extra vacuum service, I think you'll be pleased with Jiffy Lube.

Jiffy Lube has been a go to place for tire checks, oil changes, and minor work on my car. The…read morequality of work has always been excellent and the service is quick. It is a pleasure doing business with honesty and care. I am very appreciative.

We were recently very fortunate to have our vehicle serviced under the direction of Luke at the…read moreChico location. We had been having some ongoing issues with the vehicle and our experience at Pep Boys was not going well. Then, Luke came on board, was very responsive, very knowledgeable, and, best of all, took complete care of our problem. I also very much appreciate that my teen daughter was able to go in later and advocate for herself and her vehicle because she felt comfortable with and heard by Luke. She insists on having no one else take care of her Jeep now. We can wholeheartedly endorse the addition of Luke to the Pep Boys store and recommend him whenever we get the chance.

Luke and the staff at the Chico Pep Boys are amazing. They have gone above and beyond! I highly…read morerecommend them. Thank you so much.

I went in for two separate items, an emissions service that popped up on my dash and some…read morerattling/noise coming from my AC compressor. The customer service, specifically from Cody, was below subpar. He was rude, came off condescending and argumentative. Jay on the other hand, he was a pleasure to deal with. Personable and professional. They initially were going to charge for the diagnostic they had ran the day I dropped off the car, where it clearly stated that it was a thermostat reading in the second page, not just the code that pops up on the first page shown in the diagnostic device. When I mentioned this, Cody stated the "college kid" does not know what he was talking about, and that the diagnostic tool only gave a code reading, despite my standing beside the technician and it clearly read the thermostat. Jay was courteous on the phone when I called after they initially texted my quote for the items asked, along with suggestions from a general inspection. He was professional and accommodating and removed the ~$270 to diagnose the thermostat reading since the diagnostic the day prior was accurate. I was charged $91.38 specifically to diagnose the issue with the noise concern coming from my ac compressor, which still persists after picking up my vehicle. I noticed it the moment i turned my car on when picking it up and let Cody know, as he was standing in the bay of the shop. They did not resolve the issue, and my car is now having a difficult time shifting from first to second gear with the AC running, with the sound increasing with the RPMs, only decreasing in noise once the shift is complete, jolting while trying to engage. It also shakes when Idling with the AC on and is emitting a funky smell along with white smoke coming from my driver side vent for about 1-2 minutes. They claim on the paper work the temperature outlet got down to 43 degrees - the air blowing now is hot with AC on. They charge an additional $237.21 to service my AC system. They did inform me that the noise could be due to early signs of compressor failure. Essentially, they charged me $237 just to add Freon and check the system for leaks, plus the $91 for a diagnostic for a man issue unresolved or identified. I would not go back here. Precision or Tedious Repairs is worth the extra cost to ensure proper and professional service. Overall, they charged me $634.07 to fix the thermostat, the ac diagnostic and ac systems service. I now have a much larger issue at hand.

Quality mechanics. Stand by their work with "Affordable" prices…read more Jim's a good man -highly recommend!