In and out in less than 45 minutes for an oil change. Nice workers. Be sure to get a coupon online or check in on Yelp! read more

I had some work recommended by the technician only to see I had it done a couple of months before. I felt this technique knew it because I ask when was the last time I had it done and he said it had been quite a while ago. [[HIGHLIGHT]]I feel like because I was a women I didn't know the difference.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Very unhappy when I went back and talk to them about.[[ENDHIGHLIGHT]] Not ever going back, they lost my trust. read more

I brought my wife 2019 Escape Titanium in because I didn't have time to go to the dealer. I told the service advisor I wanted Synthetic blend oil. I was informed that my only option was full synthetic. They insisted that only full synthetic oil is mandatory for turbo charged engines. Maybe I was wrong. I went to the Ford website and the recommendation is synthetic blend. I showed my service advisor, and he took a photo of the Ford recommendation. He still would not accommodate the OEM oil recommendation. In the end, the oil change cost an extra approximate $45.00. They still would not accommodate the manufacturers recommendation. Beware and know what the OEM recommends for you model and engine. I am sure the OEM know better about the type of oil needed than Jiffy Lube. The service advisor said he would be fired if he didn't change the oil with anything other than the highest price oil. Enjoy the gain this time, as it will be my family's last time. read more

[[HIGHLIGHT]]Rude customer service.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I went to ask for a tire patch and the boys working there made me feel like I was crazy for asking if they did tire repair[[ENDHIGHLIGHT]] (they don't offer tire repair at this location, I thought they would because it says "multi care" on their sign). [[HIGHLIGHT]]Weren't helpful at all, just told me "we don't do that here".[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Felt belittled[[ENDHIGHLIGHT]] read more

POOR QUALITY OF WORK. Used to come here all the time for convenience as I live close. Brought in my car for an oil change only to find my low engine oil light on the next day on the freeway. I had to make an emergency stop at Valvoline where they took these pictures of my car. The oil filter installed was completely broken off and the whole underside of my car had oil on it. I did not hit anything. I'm so lucky it wasn't too late and valvoline was still open or I would've been stranded. Really poor quality of work for a place that specializes in oil changes. I spoke with the manager and got a refund a few weeks later. Will never go back and recommend you avoid too read more

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So normally these guys do a great job. Unfortunately when I got home, I opened the hood to add some window washer fluid. I found the oil cap sitting on top of the fan housing over my radiator. I live about 5 miles away. Had some oil splash around the engine compartment. Luckily it was not too bad. I am sure it could have been worse. [[HIGHLIGHT]]I will let this one go and remind them when I come back[[ENDHIGHLIGHT]] read more

Always enjoy the quick service and professionalism here, but kinda erked that they didn't honor the $26 Yelp checkin coupon, they only gave me 20. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Chino Hills, California

My partner took my car for an oil change and when he came back I noticed a scratch on my car on the front quarter panel. [[HIGHLIGHT]]My partner called them and they told us to come in. By the time we arrived everything was cleaned and moved out the way and the manager told us there was nothing he could see that would have scratched my car.[[ENDHIGHLIGHT]] It was also suspicious that as soon as we arrived, all the workers went inside their office except the manager. The manager said they don't have cameras and that there was no proof that they caused the scratch so they refused to help or make things right. I know it happened while they had it. Needless to say I do not recommend this place and if you do take it, take pictures of your car before they take over. read more

Great service done quickly at a reasonable price! Definitely recommend having a vehicle serviced here!

Horrible experience!! The guy tried to upsell! Brought car in for an oil change, based on the user's manual we only needed regular conventional oil. The guy there first said they didn't have the filter, which is weird bc this car is super common. Then he said they have the filter but they only have synthetic oil in stock, no conventional oil. Say WHAT? How is possible that a car shop who does oil changes all the time NOT have regular conventional engine oil? Sounds scammy and dishonest. Then he starts upselling, and saying that the car needs synthetic... um it's not on the user's manual anywhere. Definitely scammy. read more

THEY WILL UPCHARGE AND SCAM YOU! Watch out for this place they will claim they "ran out of the "cheap oil" to upsell you. I went in for the conventional and the guy tried to charge me $100. [[HIGHLIGHT]]When I called them on their bs they said "you can go somewhere else" then I called back to speak to a manager and the guy who answered said they "ran out of that oil" then a few minutes later he changed his story again saying that's the recommended oil that they tried to charge me.[[ENDHIGHLIGHT]] All in all very shitty and trustworthy service. read more

Almost First Time Customer, didn't even get it in the bay. Got an estimate on line, had to give way to much info, $59.99 simple oil change. Arrived at the Peyton location in 15 minutes and the service became $89.99. Told the service manager I had an estimate for $59.99, he say those are automate, its $89.99. WTF. like I said, I gave all required information on line. All he did was type in the mileage. The bays were empty, service techs just standing around. It's not the money, it's the deceptive practices I will not accept. Zero Stars read more

Where do I start, do not recommend this place at all costs. Just went in for an oil change and the engine cabin filter and the engine cabin filter is supposed to be included but it wasn't replaced due to the housing not having ," proper screws " and to top it off the technicians did not even have the decency to put down a mat while they were changing my oil with my beige interior floors . Basically very unprofessional and not what you would expect for $115 oil change. read more

Jiffy Lube Oil Change - Dirtied floors by technician - Auto Repair Near Me - Chino Hills, California

[[HIGHLIGHT]]Great and quick service very polite workers with excellent customer service skills.[[ENDHIGHLIGHT]] Will be going there again.

[[HIGHLIGHT]]Great customer service![[ENDHIGHLIGHT]] [[HIGHLIGHT]]The hospitality was great![[ENDHIGHLIGHT]] [[HIGHLIGHT]]Very helpful staff.[[ENDHIGHLIGHT]] Will be back to this location, they are a big help with discount and coupons if you ask. read more

[[HIGHLIGHT]]They were super quick and helpful.[[ENDHIGHLIGHT]] Got my oil change done in a jiffy! Haha! Quick little shop! read more

Jiffy Lube Oil Change - Technicians were super quick and helpful! Got my oil change done in a jiffy! Haha! - Auto Repair Near Me - Chino Hills, California

Upsell. Upsell. Upsell. "Sir looking at your past records you're going past the mileage. We have to do the full synthetic oil change which is more expensive." I tried to ask for just the basic oil change, but he pretty much gave me an ultimatum. Get the more expensive oil change, or get out. I got fed up and went to a jiffylube on Riverside in Chino and instantly got the oil change. I took my other vehicle a 2021 Hyundai and they refused service then as well stating that they didn't have the filter needed. Usually they'll order the filter and ask if a 10 minute delay is okay, which is exactly what the Jiffylube in Riverside in chino did. This jiffylube is a lazy chain who doesn't want to work. Stay away. read more

Just wanted to give a quick shout out to Jiffy Lube and especially Diego for helping me out during Covid. I was low on oil, but didn't want to mingle, so he let me come in and filled up my car with oil and didn't even charge me. Customer service is great here. Everyone had masks on in this extreme heat as well. read more

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This Jiffy Lube Location is the epitome of upsell upsell upsell ... " Hi Sir ! We don't offer the signature service oil change any more even though it's been listed here for the past 10 years." But what we do offer is the double the cost oil change! We can even take 3 dollars off this one time only." Go to the Jiffy Lube on Riverside Drive in Chino ... way better customer service and no upsell there at all... read more

HUGO needs serious retraining on customer service skills ! Deal with him or Would not recommend this place at all. You're better off getting an oil change at your local Car Wash !!! Terrible! read more

Quick oil change and didn't try to upsell other products. [[HIGHLIGHT]]Go in the mornings or just before closing. Lunch time is extremely busy.[[ENDHIGHLIGHT]] read more

DO NOT COME HERE! I changed my oil back in March, mind you I only drive 10 miles both ways. I drove less than 800 miles and my warning light came on! And my oil was nearly empty! I took it to a different place because my oil was nearly at zero! It turns out the guy said "Jiffy lub did not change your oil, but just reset the censor so it shows 100% oil!" Mind you there was no leaks. But it emptied so fast, that I thought there was a leakage! I paid $125 dollars!!! I will never go to Jiffy Lube again! They definitely stole my money! read more

At approximately 11:00 AM today, I pulled into the usual Jiffy Lube here in Chino Hills as I always have about every 5-6 weeks for the past 3 years for a usual oil change with other services, when needed. However, this time was met with absolutely unacceptable, disrespectful, and unprofessional behavior by an individual named Julian. I arrived with my usual Ford Fusion and my Toyota Camry (whom my wife was driving, along with my 1 year old daughter). Same familiar faces I've seen over the years, same great service that I usually expect, (which is the only reason why I am wiling to pay more for your services). I asked Julian if I could have the usual oil services for both, along with my usual veterans discount for the service. [[HIGHLIGHT]]Julian was hesitant and told me that he would have to ask another employee if that was possible.[[ENDHIGHLIGHT]] I said okay, because I always got a veterans discount for all my vehicles I brought in because they were under my name and therefore, my account. After a few minutes Julian comes in and says he would need a Veterans card from my wife. [[HIGHLIGHT]]My wife then tried to answer back with the reasons why that made no sense; to which Julian cut my wife off before she could get two sentences out.[[ENDHIGHLIGHT]] I ignored Julian's disrespect towards my wife in that moment because I didn't want to provoke anything further, as I was still optimistic that Julian was going to be respectful and professional in solving this issue. [[HIGHLIGHT]]It was after the second time that Julian cut my wife off so he could talk over, that I respectfully cut in to make the point that I have gotten veterans discounts for all my vehicles that I've brought before and that it shouldn't matter if there's two vehicles in need of service, if all I had to do was come by myself with each vehicle to solve the issue that Julian was so intent of enforcing.[[ENDHIGHLIGHT]] It was at this time that I was trying to explain to him, that [[HIGHLIGHT]]Julian felt he could start cutting me off mid sentence to make his point that he would not provide a veterans discount to both vehicles because the white Camry was under another persons name, even though I had gotten a veterans discount for that Camry in the past when I drove it in.[[ENDHIGHLIGHT]] At this point, I was feeling very disrespected and felt Julian had disrespected my wife in the process, so [[HIGHLIGHT]]I asked to speak with a manager or supervisor-- to which Julian stated he was the supervisor, to my amazement.[[ENDHIGHLIGHT]] As I looked at him shocked that he claimed to be the supervisor (even though he initially told me he had to ask someone else if he could apply the veterans discount to both vehicles), I proceeded to tell him that I have been a loyal customer to Jiffy Lube for the past decade and that the veterans discount should be applied to both vehicles, in this instance, because I've gotten the discount for every vehicle I've brought in for years, without any problems until now. He still wanted to prove some point that he was not going to apply the discount to both vehicles and that all the discounts in the past were a mistake. At this point, I was extremely upset and I told Julian to stop the service and pull my vehicles out. He then said he would and that he would put back the original oil that we showed up with as well. After about five minutes both vehicles were returned to us and we left. [[HIGHLIGHT]]This was an absolute outrage and embarrassment to both my wife and myself.[[ENDHIGHLIGHT]] I have spent thousands of dollars over the years with Jiffy Lube and its services, and I will never do business with a Jiffy Lube account ever again. [[HIGHLIGHT]]Good job Julian, you are the most incompetent supervisor I've ever come across.[[ENDHIGHLIGHT]] read more

I had been coming here for years because of convenience, but I was turned away TWICE this past week because of "inconvenience." Their prices have also gone up just for synthetic oil change. I'd suggest going elsewhere. My most recent interaction was today, I called at 6pm asking if they were open since hours can vary because of the pandemic. They said they were. They would take the last car at 6:40pm. I get in my car and rush there before 6:10. Some guy tells me I'm too late. Thanks for wasting me another trip, just like Saturday when they said they had too many cars already waiting. I highly suggest not coming here. Maybe try another Jiffy Lube or Pep Boys. read more

There's not much really to say other than these guys provide quality, transparent, fast service. Every time I've gone it's only been about 15-20 minutes and I'm back on the road. The employees have good attitudes and are a great help also in reminding you of perhaps getting your tires rotated and your cabin air filter changed. Good accessible location right off Peyton and I've never had to wait to be helped. Thanks to the Jiffy Lube team for being quick, friendly and professional. read more

Came in for an oil change and a quick tune up the guys took care of me and what I like the most was that it was done fast definitely coming back thanks guys!!! read more

Took my car to Jiffy Lube and informed them during my last oil change they failed to properly secure the skid plate on the vehicle after the service. On the drive home the plate was dragging on the ground after a couple blocks of driving. I had to order special 1/4 turn screws to properly secure it. During the next visit several months later, I told them I did not want any compensation, just to double check the skid plate after the oil change this time. The worker wanted to argue about how the driver must have hit something, I reiterated I wanted nothing in the way of compensation, but expected the plate to be properly secured. Yet the worker insisted in raising his voice and arguing. I cancelled the service even though they had already drained the oil. They put the bare minimum oil back in the returned the car. Please be careful with this location. They rush and do shotty work. read more

Jiffy Lube Oil Change - Double checking my oil after car was returned - Auto Repair Near Me - Chino Hills, California

Got oil change quick and fast. Hope nothing goes wrong again. Got oil leak before and had to come back to get the bolt tightened.

By far the BEST jiffy lube location I've ever been to!! Amazing services and crazy fast, Jason and the guys know their stuff! They even changed my license plates at no extra cost, will 100% recommend this location to everyone!! read more

A bit on the expensive side for an oil change but, I have always had great service and never had any problems.

This place is not cheap but it's not too expensive either. It is slightly lower than a dealer but it's very quick and efficient and the hours work for me. My oil change is typically complete within 15 minutes... The synthetic oil change with a $20 coupon is $139.48. They top off all your fluids and add air to your tires. They have other minor services too and are surprisingly fairly priced too. read more

I've been a Jiffy Lube customer for years and I've always received great customer service and it didn't matter which service station I chose to have my oil changed at until about 2-3 weeks ago!!! I was running errands and stopped by the Jiffy Lube on Peyton in Chino, California... the staff was just sitting around as they had no customers!!! The supervisor approached and I told him I wanted a full synthetic oil change and I asked if they could check my transmission fluid as well... I told the supervisor that my truck has a small transmission leak and I have to check the fluid level often and when I checked it today, it appeared to be low so I needed his staff to check it and add fluid if necessary... I wasn't at Jiffy Lube for ten (10) minutes and the supervisor said my truck was ready and I can pay the bill... I asked if the transmission needed more fluid and he said "no, my transmission fluid level was good"... I paid my bill and said I couldn't believe they finished so fast... the supervisor commented that his staff is very good at what they do... soon after I left and went on my way... Now fast forward to today and my truck broke down!!! My transmission crapped out on me and I had it towed to my mechanic who told me i barely had any transmission fluid!!! My mechanic said I need a rebuilt transmission and they can't work on my truck until mid-next week, so I'm out of a truck for at least ten (10) days and to make things worse, my mechanic said it's going to cost me around $3,000 to $3,500!!!! Thanks, Jiffy Lube for not doing what I asked for and correct me if I'm wrong, but your policy states you check all engine fluids and top off any fluid that is low!!!! So what happened to topping off my transmission fluid?!?!?! This experience makes me wonder if they even did an actual oil change I was charged for... or did they just top off my engine oil?!?!?! Jiffy Lube just lost a faithful customer and I hope the supervisor and the employees who worked on my truck all have transmission failures in all of their vehicles too so they too can spend $3,000 to $3,500!!!!! This is a warning to all... DO NOT USE THIS JIFFY LUBE!!!!!!! if you do, buyer beware, you could have engine problems 2-3 weeks later!!!!!! read more

Love the service here. Guys checked my oil . Apparently running low and they just changed it on March 8th. They were so nice and professional. Hugo came up to me and told me they put in 2 free quarts. Told me to have it checked out. read more

Came in to get an oil change and use the $20off coupon on the general Jiffy Lube website and was told "that's a different company...we don't take those coupons" to which I responded "isn't this Jiffy Lube?"...." Read the fine print that says it's only valid at Jiffy Lube locations owned by Najjar. Frustrating read more

My girlfriend took her car to this jiffy lube and she had the service was completely unprofessional! She said she heard the "mechanics" revving her car up which has an older engine almost up to 300k miles. She has dash cam footage of them telling each other to rev her car. She had asked for a manager and the guy told her that they have to rev the car for the oil change. Which makes zero sense, they just hire anyone to work on your personal vehicle here. Then he said "I will tell them not to rev the car next time" ,which on my case I won't be here next time, they shouldn't be damaging my cars engine in the first place. Also you can see in one of the clips one of the workers smoking , Thank God she had a dash cam and can't deny anything they did. This is the second time I'm posting this because they took down my review , I'm gonna still keep doing it. DO NOT TAKE YOUR CAR TO THIS JIFFY LUBE!!!! THEY WILL NOT TREAT IT WITH RESPECT!!! read more

Jiffy lube doesn't not do tire rotation pls removed it from the list Jiffy lube needs a new price menu it's always higher than what it says. Removed the board read more

Having owned my 2005 Tundra since new my vehicle has never been worked on by anyone other than the Toyota dealership. This morning I decided I wanted to try a non-Toyota dealership to do my oil changed as I did not feel like sitting around the dealer for 3 to 4 hours. So, I called my local Jiffy Lube to get a price and check on the wait. After two failed attempts to answer the phone I drove down thinking they were just busy and inquired how much to change the oil. I will be honest the price from Jiffy Lube was not that much cheaper than going to Toyota and getting genuine parts if using a coupon. The plus to choosing a facility like this is that you will be in and out a lot faster than the dealer and you may not need to drive so far to get the work done.   Anyhow, I decided I was there, they could do it right then and there as there were NO customers when I pulled up. The staff was very friendly and had me out in roughly 25 minutes. Before leaving I was told that they looked at my other fluids and cleaned up all the oil from the top of my skid plate from removing the filter and draining the oil. This got me to thinking when driving home as to why they did not remove the skid plate like the dealer does, that way no oil would get on my vehicle. This truck has no oil leaks and had no oil splatter anywhere until now.   When I got home, I popped my hood and there was quite a bit of oil pooled up on the top of my skid plate. Needless to say, I was not pleased. I am very anal and would have looked anyways when I got home even if they did not say anything to me. I ended up and took my power washer to the top of the skid plate as best as I could without removing it otherwise oil may drip on my driveway.   With this being said I think my next oil change will be back at the Toyota dealership where they take the necessary parts off to do the job the correct way. I am not saying that Jiffy Lube did the oil change incorrect, but they should have removed the skid plate, it is only four 12mm bolts.   I am not going to give them a bad star rating as their service was very good, I just was not pleased with this oil in my engine bay that was never there before. https://youtu.be/9XiCxn2F1FE read more

Jiffy Lube Oil Change - All the rainbow color is the oil that I power washed off the top of the skid plate. My driveway could have had oil spots if I did not check. - Auto Repair Near Me - Chino Hills, California

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Really fast but precise oil change service on my vehicle. I was in a pinch so for the price, I could have gotten full synthetic elsewhere for I paid for synthetic blend. However Oscar was very helpful and honored my coupon and gave high value customer service. read more

[[HIGHLIGHT]]Julien was very helpful and patient with all of my questions.[[ENDHIGHLIGHT]] He did a great job and the team is lucky to have him. Thank you Julien! read more

anyone who goes to this jiffy lube is getting scammed. Stay away. This place is ass and don't be dumb enough to fall for their excuses. I wouldn't be surprised if the staff pockets your money after they upsell you like crazy lol. read more