Arrived before 1pm, brought back at 2:15, finished at 2:30pm. Refused to honor my $25 text message…read morecoupon (which was not expired). Said the best they could do was $20. Annoying. Got a full synthetic oil change plus a new filter for $118. If I knew it was going to take this long, I never would have stopped here.

Myself and my wife went to this location on 5/26/26 with one vehicle in front of us which we both…read morewere African American we were waiting almost and hour until we decided to leave . One thing we noticed that the other lane was all white customers and they serviced and completed at least 4 vehicles while we just sat there it was in the afternoon around 3pm. I have been a customer for three years at another location but the Englewood location is horrible they could have asked me to switch lanes to get serviced but they laughed and smirked as they noticed our frustration. If possible could a manager contact me

I had a very concerning experience at the Take 5 Oil Change in Englewood, Ohio…read more When I first arrived, the technicians appeared unsure about my vehicle's oil requirements. Two employees went back and forth several times trying to determine the correct type of oil and the number of quarts needed, checking and rechecking the information multiple times before starting the service. During the oil change, the technician asked me to look at the dipstick to "verify" the oil level. However, when he showed it to me, he was holding the dipstick down and wiping it while presenting it, which made it difficult to actually see the oil level. I relied on their expertise because I am not a mechanic, which is exactly why I go to a professional service to have my oil changed. When I started my car after the service, the vehicle immediately began shaking. The employee who serviced my car looked at me when the car started shaking and told me everything was fine. However, while driving home the shaking continued and worsened after I exited the highway. I contacted my regular mechanic and sent photos. They instructed me to bring the vehicle in immediately. My mechanic confirmed that the oil had been significantly overfilled and had to redo the oil change to correct the issue. We also noticed that the mileage sticker placed on my car was incorrect and showed an unusual interval that did not align with the typical 5,000-mile oil change recommendation or the mileage on my vehicle. When I contacted the Englewood location, I showed the manager the photo of the dipstick showing the oil level above where it should be and the sticker from the service, asking how the mileage number was calculated because it did not match the math based on my current mileage. The manager acknowledged that the oil level in the photo appeared to be overfilled and apologized for his staff. He stated that he would do whatever was necessary to make it right and told me they would issue a refund. I sent the documentation as requested. However, I later received a letter from the district manager stating that they would not approve the claim because camera footage allegedly showed the oil level being verified with me before I left. Simply showing a customer a dipstick does not mean the oil level was actually correct or properly verified. I trusted the technicians to perform the service correctly and had to pay another mechanic to correct the mistake and resolve the issue it caused. When I attempted to follow up with the location after receiving the denial letter, the manager was dismissive and rude. I understand that mistakes can happen and that people are human. However, when a mistake does happen, it should be acknowledged and corrected--especially after a manager initially agreed to make it right. Based on this experience, I would strongly encourage others to use caution when choosing this location for service. Update: After posting this review, the business responded publicly with a generic reply that did not address the specific concerns described above. The response did not acknowledge the documented overfilled oil, the mechanic's verification that the oil change had to be redone, or the manager's original statement that a refund would be issued. At this time, I am still requesting direct contact from someone at the corporate level who can properly review the documentation and the circumstances surrounding this service. If this issue cannot be resolved directly, I will be submitting my documentation--including mechanic verification, photos, service records, and communication with management--to corporate and the appropriate consumer protection channels for further review.

Horrible. Over $10,000. damage to vehicle and no resolve. Go somewhere reputable don't drink the…read moreconvenience coolaid they serve.

I came here after Reichard in Brookville was charging crazy prices and after I left my engine light…read morecame on. I came here for the good deal on breaks and they have a military discount. I got my brakes replaced and the air intake fixed so they managed to fix everything reichard didn't. The quality of work was really nice. The only issue I had was the wait time. But ally her service I requested was handled well.

I had an alignment done in Englewood, Ohio. On my way home on 70 doing 70 miles an hour on the…read morehighway. My hood just about came up, it wasn't completely latched. Look at all your s*** before you leave there very unprofessional. Lawsuit, waiting to happen.

horrible service i told them it was an emergency and my car was look at at the absolute last…read moreminute. i was told i was going to pay a rack fee receiving very little information for an alignment. total waste of time. no follow up at all i called them not vice versa and it was only after i stated i would call corporate i get my key back calling customer service is no picnic either. i called about six times a day for five days. i got one (1) missed call. when i called back about five minutes later ....you guessed it voice mail. the phones there are rarely if ever attended. never again just seems way too polite.

Wish I could give zero stars right now went with my friend to get her Tahoe a oil change. No one…read moretold us there was a issue with brakes. There was never anything wrong with them either no light no nothing. When she started it there was no brake light on in the dash and as she went to back up an apply to the breaks the petal went to the floor. Cant imagine what could of happened but to put your customers life at stake like that is ridiculous. They also didn't seem to care either. The dude up front was argumentative and rude when we came to pick it up.

WARNING!!!! Do NOT USE THIS MAN!!!!…read more Lorenz came to my home and told me I had a simple oil leak and towed my car to the "shop" on a Friday. We had some bad weather and he stated that they needed until Wednesday to complete the job. I paid him $40 for diagnostics and then $150 for the tow. Then sent $550 for parts. I also got a rental for 5 days through budget rent a car which cost me 500$ Wednesday came and it wasn't done. He said it would be done Thursday. I got the rental another day. Another $68 and $15 extension fee. Friday came and he said it's still not done. So after a week I have paid over 1k and it's not done. He promised it would be done the following Tuesday by 8pm. I returned rental that morning. At 9pm when he didn't show up he texted that he was done but there was still an oil leak. WHAT!!!!! He said he had parts and needed until Monday. Monday morning I asked him if it was going to be completed as promised and he said no. He needed til Wednesday. So 13 days he has had my car and it's in the same condition. I just had enough and sent a tow truck to their shop to get my car. When tow truck arrived it was at someone's house. They told me it was a mechanic shop. It's a random house on a sketchy neighborhood and my car sitting in front untouched with snow covering it still. He misled me as he had a shop. He just paid google bc he was the first to pop up. I trusted him and he lied several times. I am now at a mechanic shop hats legit and have had to get ANOTHER rental car for the week. This guy has lied and set me back almost 1500 and my car is in the same condition as it was 13 days ago. Do not trust him

Great. These guys are wonderful. They came to my house and fixed my car that I had already paid…read moreover one thousand dollars to another place. I can't. They were nice and answered all my questions. Any service my car needs in the future will be taken care of by Reno motor work.

i would like to post a heart felt apology to jon jon's auto mechanic for accidentally posting a…read morebad review..the review was ment for john profitt mechanic located on facebook.. again i apologize.

Called multiple mobile mechanics and these guys were the only ones that actually showed up. Got…read morestraight to work, Reasonably priced, only took a couple of hours to do the requested work. I really appreciate them for taking time out of their weekend. I highly recommend them!

I sent out a yelp message to automotive companies asking for a quote (service requested) on fixing…read moremy muffler. Weber's Automotive Service was very prompt to respond and I was able to get an appointment scheduled straightaway. The place is conveniently located and the staff are very friendly and helpful. They communicated well all throughout the service. They did an excellent job and for a very decent price. I'll be happy to come back for another service in a heartbeat. Great work!

On my way to a surgical appointment my left tire had a blow out on 75 and US35. The were very…read moreprofessional and helpful to fit m e in to change my tire. Even one of the mechanics went and got the tire. Great place. Would definitely recommend.