Noah and the crew at Jiffy Lube were incredible, even on a packed and rainy day. I stopped in without an appointment, and despite the weather and the crowd, Noah greeted me immediately, gave me an honest wait time, and still got my car in quickly. The team worked efficiently and didn't try to push any unnecessary services. They actually pointed out something really important: my car should have had a wheel lock key, but it was missing. I just bought the car two months ago, so I had no idea. That alone saved me a future headache, and I appreciate their honesty and attention to detail. They also checked my wipers, tire pressure, and fluids--perfect timing with the rain. Friendly, professional, and thorough from start to finish. read more

The oil change was quick and they explained what they did very well. And they have a waiting room with air conditioning

Great customer service, always polite and provide fast service . Have been coming here for years and have never had an issue.

I'm very disappointed. I always use this location for my oil changes, and today they didn't know what oil my car uses. They deleted my information from the system, claiming I hadn't been here in over a year when I was here in May. The customer service is excellent, and the wait time is almost zero. That's the only reason I'm giving it two stars. read more

$130 for an oil change 5 quarts of conventional oil is highway robbery. I don't understand how they stay in business their loop technicians so unprofessional very very concerning to have these guys and girls work and service on vehicles intended for streets and highways! At 130 for an oil change, it better be performed by a licensed technician ! read more

put in an online estimate with all my correct car information for this Jiffy Lube Sierra for a high mileage oil change, which was only supposed to be $89 i drive all the way out and bring my car in today and the gentleman wants to charge me almost $150 because the oil is "expensive European car oil" that he's gonna use ? it's just 5w-30, ridiculous, then he tried to tell me put the information wrong on the website. these guys think you don't know anything about cars. hilarious. Update: It unfortunately seems like there is a clear pattern of over pricing at this location! complaints are about overcharging when they shouldn't be ! Corporate needs to get involved ! read more

Loved the service that I received at this location. Francisco helped me out the other day and was very helpful. I had quite a few questions about my car and told me exactly what my car needed. Service was quick too! Will be coming back to this location! read more

Aiden,Abdel and the man himself Louis were incredible. They did not just change my oil but they told me what I needed to do to better my vehicle. Customer service incredible. Hearing the professionalism from Louis talking to the women in front of me is amazing. She wanted larger fonts as she couldn't see the small letters on the sticker they put after they are done on the car. He made it happen. Whoever owns this shop must be really proud. It was closing time and they didn't hesitate to make sure they kept getting customers. I know for a fact they value their jobs. Also, he made sure the customers got a good price on their purchase. Thank you guys keep up the great work read more

My dad just took his can to this location and they were very rude. He sat there for 20 minutes and nobody came out to help him. When he got out the car to let them know no one had helped him yet the guy said ok and still didn't help. Another car pulled up and everyone came out to help that car. My dad told a worker he was there first and he should've been seen first. He told them he wouldn't be bringing his car back there and the guy said "don't " and walked off. read more

Esteban was very helpful and I can tell he knows what hes doing and answered all my questions

This Jiffy Lube was empty when I showed up and they finished my oil change in under 20 minutes they also filled my tires with air and washed my windows thank you jiffy read more

The guys were nice however NOT skilled on very basic maintenance. I always do it myself, however it was very hot and I had a long drive a head of me. Never again. read more

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I waited a whole hour and I was next just for them to move my car to the next lane and they put me in the back. I waited 1.5 hours for an oil change that's suppose to take only 15 minutes. They take about 45 minutes per oil change because they just walk around and talk instead of actually working. Other jiffy lubes are better this one just sucks. I left after they put me to the back. The price was going to be $140 for a hybrid vehicle, pretty pricey for a bad service. read more

Doing this review for my mother... she went in today & said she wanted to leave a review for Louis A, Isiah G, & Abdel. She said they were very attentive, professional & very kind to her. They spoke to her in a polite/ respectful manner & she is so thankful for the service she received. She will continue coming back to receive services at this location due to the atmosphere. read more

I just want to say WOW this location (sierra blvd) had such amazing quality service ! I would also like to say that Miguel & Louis were BEYOND patient with me and my million questions. They explained everything so clearly and were so kind. If I were to run a business I would absolutely use Miguel and Louis as an example of what QUALITY customer service looks like. Thank you guy so much. I am definitely coming back read more

Great service its always in and out for my oil change i always go back and the staff is friendly

All the guys that took care of my car were friendly and respectful. I was in and out in about 15 minutes! It's the reliable spot where I get my oil changed! read more

Worst customer service they were trying to put diesel oil in my gas vehicle. Never recommend coming here again.

I always give a second chance a couple months took my truck a to the Fontana location on Sierra. Customer service is awful!! They ignore you and have people just standing around clueless. And workers look clueless too. I drove off. Let's give it a second chance ( maybe having a bad day) . Took my car now, guy is already huffing and puffing saying " to start off your price is going to start at $140 and just letting you know and well it's gonna take about 40 min" ( there was no cars btw).continues with . Well you can go in the office and see. Made me feel unsure I want him to do my oil change. These lazy no customer service kids are giving Jiffy Lube a bad name... Drove off again ... no more chances ! I will say the one in Rancho Cucamonga are great . read more

I drove up to the Sierra Blvd location and asked for a oil change and tire rotation and brake inspection. I drive a Ford F150. Its not raised but does have 35 inch tires. After they started the oil change one of the guys came over to me and told me they might not be able to do the tire rotation because they had a truck just like mine fall off the rack because of the sidestep. I told him, how can you blame the side step for falling off the rack? It sounds more like the employee who was putting it on the rack didn't know what he was doing! So they finished the oil change and called me up to pay for the oil change and informed me that they couldn't do the tire rotation because of the sidesteps. I told them your guys didn't even try to put it on the rack! He said sorry we couldn't rotate your tires. If I would of known that I would of taken it elsewhere. Bunch of lazy employees that don't value there work. They could of at least given it a try. there only raising it a inch off the ground. They need to hire someone that knows what there doing and not afraid to try. Very dissatisfied with Jiffy Lube! read more

They always do an amazing job each time that I have came and got my car serviced thank you. read more

Jiffy Lube - They always do a great job and I don't be waiting long at all I don't care what time of day I go. - Auto Repair Near Me - Fontana, California

I want to give a great shout out to the team at Jiffy Lube. Their customer service is outstanding. Louis from the moment that they finished up my oil change he explained everything now having to take care of my car maintenance. I need a lot of direction. He was quite patient in explaining how to make sure I pull out the oil gauge to check the color of the oil, he also said that when the oil is dirty, it has a different smell. Who knew all this also I want to give a shout out to Milton. He wiped down my dashboard. He vacuum my car to my windshield fluid and cleaned all my windows. This team goes above and beyond. They also gave me a coupon for $25 off. also they did it in a timely manner. You totally deserve the five stars. read more

They did an exceptional job, very attentive, very cautious in everything they did. Professionally done .I recommend Jiffy Lube in Fontana California, 8893 Sierra Ave. read more

Aldo was very helpful. Answered all my questions and provided exceptional customer service. Recommend this location and Aldo. read more

Awesome experience! Jorge gave me excellent Customer Service! I arrived a little late but the Representatives let me get my oil changed anyway. The waiting room is pleasant and the service is speedy fast! They even put a sticker in my window so I will know when to return for my next oil change. This Jiffy Lube gets all 10+s. read more

I was compensated for the key they broke. Without Steve and the owner I am not impressed by the employees being unfriendly. read more

Jiffy Lube - The mechanic broke my car key - Auto Repair Near Me - Fontana, California

My service went well. I was greeted by a nice gentleman who answered every question and made sure he provided every detail of the Service. I was in and out in about an hour. read more

Took my car about a mono ago and the maintenance light kept coming back on that oil needed to be changed I took I back to jiffy lune they said they forgot to reset the system but it still kept coming on and I ended taking it to the dealership and they were changed the oil and it's been fine ever since. So I'm thinking that the guys at jiffy Lube didn't even change oil to begin with just took my money and did nothing with my car. read more

I gotta say this is the best jiffy lube i been to by far. I went for an oil change this past Saturday may 1st & I noticed that there were short on staff . Steve the manager handled e everything very well he was very courteous very professional & his team worked efficiently thank you Jiffy lube read more

Came here for a quick oil change. I have a commercial account. I'll never come to this location again. The lobby is disgusting and it's been 1.5 hours and there was no one in front of me for an oil change. Definitely will not be back read more

Excellent service and is very fast doesn't have you waiting for a long time at all the job gets done good

Every time I come here I'm always treated with respect. The staff and Mike are soo freaking friendly! I recommend coming here for all of your car needs. I love this place! read more

Jiffy Lube - My car is right there.... getting some TLC - Auto Repair Near Me - Fontana, California

Absolutely amazing service!! I had my oil changed 3 days prior with a competitor. As I was coming off an exit yesterday, smoke started billowing out of the hood of my car and into my car. I had smelled oil earlier, but I thought it was just burning off from a spill. I looked up the closest oil service facility and within 3 miles I found a Jiffy Lube. I have never used Jiffy Lube before, but they now have a new lifetime customer. Michael and his team quickly checked my car. They discovered my cap had been left off and the oil stick registered "0" oil. Even though they are not the ones the caused the damage. They refilled my oil, cleaning the exterior and interior of my car at no charge. I couldn't believe it. When does that ever happen? The compassion that these guys showed was amazing.!! Highly recommend. read more

I don't really write a lot of reviews but I have been bringing my vehicle here for its recurring oil changes since I moved back to the Inland Empire. The staff is friendly and they'll suggest some additional services after inspecting your vehicle. They're pretty quick and efficient at what they do. The place also has outdoor and indoor waiting areas depending on your preference. Their unisex bathroom is also clean and well kept. I will be continuing to come to this location when I'm due for my next oil changes. Keep it up! read more

I took my car there for an oil change. Dude tried to charge me $75. He also showed my my 'dirty' filters which has a leaf conveniently placed on top. And was asking $50 for 1 filter! They see a young girl and think we're stupid. I paid for my $25 oil change with a coupon and left. Coincidentally 2 weeks later my power steering light is flashing on. No way am I going Back to that swindling business. I'll refill my power steering fluid myself. So help me god if they cracked my tank and didn't just drain it... STAY AWAY read more

Very long wait. Since theirs a Groupon associated with this location, it probably added to the wait. But also, so many cars that came after me were done long before me... I would suggest not using the Groupon. You basically pay the exact same amount you would have paid for an oil, maybe more. Plus, the oils listed in the fine print that aren't eligible for the Groupon are the exact oils that they use here. Go figure! I got a full synthetic which normally costs $75 plus some taxes which comes out to around $100. Today my bill was $128. So out of pocket on location I paid an extra $30. Add that to the $69 Groupon... well, I should have gone to Valvoline where I could stay in my car and be done in 15 for $100. read more

The unprofessional employee ruined my experience but several other people in the company reached out to me and made sure the mistakes that happened were remedied. I'm so grateful for the supervisors who stepped in. Thank you. read more

WARNING!!! BE CAUTIOUS WHEN TAKING YOUR CAR TO THIS LOCATION!!!! Went for our oil change. Paid the synthetic oil... got that and of course the filter was changed for a my mid SUV. We went on a drive and about 300 miles later... My check engine light turns on and my car is telling me that it needs service. The "engine control system" needed a diagnosis. Then shortly later my oil change light starts flashing periodically. LIKE WHAT THE HELL!!! $190 for this crap!!! I take it to the dealer and they asked where we get regular service done, I advise about taking this to Jiffy lube and getting a oil change just 3 days ago and they proceeded to show me how Jiffy lube tech jammed the filter into the casing and causing damage to the casing and chips of plastic in the casing. 3 codes popped up with my diagnosis and ALL THREE CODES HAD TO DO WITH OIL!!!! ONCE THE CAR WAS OPENED UP THEY FOUND THE DAMAGE TO THE FILTER CASING THEY NOW HAVE TO CLEAN IT OUT! If you've had good service here before, consider yourself lucky! You dodged a car reck bullet! Don't chance it. I WISH I WOULD HAVE READ THE REVIEWS PRIOR TO TAKING MY CAR TO THIS LOCATION!!! VISIT AT YOUR OWN RISK!!!! Almost $300 LATER!!!! Now I have a successful oil change???? How many more people have to go through this till they properly train ALL their techs! And auto response person... No I will not email your person my review. Your person should be reaching out to me about this issue! I left my review about my experience at your location. THIS IS ME LETTING YOU GUYS KNOW! Thank you for costing me almost $500 for a dam oil change! read more

Steve was so helpful! Got me a discount and took care of my car wonderfully. Thank you Steve!!!

Well my second trip here I was happy because this spot is close to my house. It's convenient to not have to go all the way to dealer for simple oil change.... But as I walked up to parking lot to pick up my truck I noticed they backed my truck into the tree next to parking lot and left it. Seriously?! Just left it up against the tree. When I confronted them about it just happened to be the guy that moved it and all he had to say was man I backed up real slow I didn't even know I did it. First of all how do you slowly bump a tree and not know??!! Most likely he backed up quick and jumped out. Secondly - come on I have a back up camera!!! It's a 2019 truck with a back up camera so somebody wasn't going slow and paying attention because the tree was all up in the back up camera screen when I started my truck. Then I was given "I'm sorry man I didn't mean to" then turned over to someone else to finish transaction because apparently he didn't want to own up and finish. No discount! No free offers! No manager coming out just handed to another guy lost on what was happening so can't take out on him. This guy did his best to be professional walk me out show new oil etc so my hats off to the guy working on his sons birthday so he salvaged some of the day. The bumper is reinforced so there was no damage but the point is it was super unprofessional to just "apologize" walk out and I over hear the guy saying I told the guy I was sorry and just acting like it was no big deal. So ya know I think if I can't trust a guy to move my truck the probably shouldn't let him near it with a wrench! Guess I'll be finding a new spot and/or going back to dealer. To management/owner - just lost good pocket full of money. Spent $400 today alone.... would've been more but they couldn't rotate my tires or do my differentials so your loss for future business. Btw I was too mad to take a picture but I did show the guy that walked me out just so someone saw it other than myself. So if anyone goes here better stick around rather than leave and come back like I did. read more