Very professional and friendly. Didn't have to wait too long. Try them you wouldn't regret it.

Great Service Very professional Strongly recommend it I will definitely coming back read more

Very disappointed with the customer service at American Tire Depot. I was on hold for over an hour waiting for Jessie to get back to me. When I called back, I was placed on hold for another 30 minutes before I finally gave up and hung up. What frustrated me most was the lack of communication and follow-up. No one checked in, gave me an update, or offered an alternative way to get assistance. I understand businesses get busy, but leaving customers on hold for that long without any response is unacceptable. It felt like my time wasn't valued and my concerns weren't important. Based on this experience, I would be hesitant to return or recommend this location to others. Customer service and communication need significant improvement. read more

American Tire Depot - Tires Near Me - Fontana, California

Great service and reasonable price, one stop shop oil change and free tire rotation and balancing, found a new go to for my car maintenance special thanks to Jessie! read more

I appreciate the in and out service 25 minutes or less without any kind of appointment if you go to Costco with a scheduled appointment it's still an hour plus wait read more

I had an excellent experience at American Tire Depot in Fontana. Jessie was incredibly helpful and professional from start to finish. The service was quick, and they were able to price match without any hassle. I really appreciated how accommodating and efficient the whole process was. Thank you for the great service, David and Jessie. read more

They do a great job, they're very patient and I will definitely be coming again ! They were quick to assess my car and let me know what all was wrong with it. read more

I ordered tires from this shop, set an appointment, and showed up on time. The tires didn't come. No phone call, no notification, and I after waiting 30 minutes with some hope, I had to leave. The shop did try and call the supplier but apparently they closed for the day already. Welp, that could have been handled better. Two days later Christmas was in between), I get a call in the early AM since the tires came in. I told them I could come in just before noon. Tires got handled, money stayed local, and I caught up on my YouTube time lol. Here my recommendation here. If you order anything, call before driving over. Prices are affordable, and at the end of the day, they treated me right and I ended up upgrading my service too. read more

I had a wonderful experience at American Tire Depot in Fontana. I had a flat and they were able to fix th issue so quickly! The service was great and the staff was so friendly! I was very appreciative of the help they gave me. The best part was the did not try to sell me anything I did not need and got the job I needed done well. I highly recommend this place due to being good in value and good customer service. I will definitely come back here for any future car issues. read more

Yes, I would definitely recommend this place to a friend for their car. Excellent service Dylan helped me today with all my questions. He was great definitely 10 out of 10 excellent experience. I will be definitely coming back to get my car serviced here because of that. My new place to take my car! read more

The tire rotation, inspection and alignment only took an hour. Scheduling an appointment using the app was easy.

Thank you for such a positive attitude while booking and canceling appointments. I was looking forward to coming in! Turns out my boyfriend was making my appointments at this location instead of 200 miles away where we live. Oops lol The man on the phone making appointments I think his name starts with an A, seriously so nice and upbeat. Sorry and thank you! read more

Best customer service. I called from the side of the road in the rain with a flat and they stayed open to repair my tire. Highly recommend

Horrible customer service no knowledge of what they're doing the older gentleman that works there rude. They're about the laziest people I've seen working. They're talking hanging out not really wanting to do their job. I get it, but we all have things to do. read more

American Tire Depot - Proof that I was here - Tires Near Me - Fontana, California

Good price and excellent service, take you right away without appointment. Highly recommended.

Amy was great. This is the second visit. I did a oil change They were able to rotate my tires and also let me know that I was OK my brakes didn't feel like they were trying to make a buck off of me, professional at all times. I would recommend this place to anybody. From a happy customer. Nef read more

I had a really bad experience at this location. It was my first time here I dropped off my car. I had an appointment at 2 o'clock. I spoke to David. I told him I'm here for an oil change and how long would it take? He said about 1 hour. I said OK so I left my car parked behind the line in the oil change section. I ask him Is it OK for me to leave my car parked here he said yes it's OK about two hours. Go by and I'm wondering what's taking so long and then I get a call from David telling me that my car has been hit and I need to come in. He said he checked the footage and saw who it was contacted the person and the person is on his way back. When I get there the first thing I do is I asked him did the car get the oil changed because it's been two hours and his response was that no we actually ran out of oil so I told him why didn't you call me to tell me. I would have picked it up and not got my oil changed down there because if my car would have got the oil changed within the hour like you said you would have moved the car. Since it's parked in the middle of the parking lot because now the two cars that were in front of me got their oil change so now he's blaming me saying that it's my fault that I left my car parked there and I said David if I was in your position and I knew that my car wasn't gonna get serviced, I would have parked it in the customer parking spaces and got it when I was ready to service it. I asked you if my car was OK to be parked there. He said yes it was. Now he said, it's my fault because I left my car parked there. He's response "are you trying to blame me for your car getting hit". I said I'm blaming you because you said it was OK for me to park there if you would have told me to park my car in the parking space none of this would've happened or if you would have moved my car to be next in line we could avoided the situation. There's a lot of things that I did not like about my experience. He told me to call the manager of the location because he doesn't have access to the cameras. He needs a code so I contact "Al" the owner of the Rialto location and he told me that he doesn't have the code to the camera so he doesn't know how David was able to check the footage. I came in for an oil change and left with a damage passenger door. Did not offer me any type of discount or free service. read more

American Tire Depot - There were cars parked in front me when I left it - Tires Near Me - Fontana, California

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Fast and professional service went in and was helped right away. Definitely would recommend this shop to anyone looking to replace tires or looking to get an alignment. read more

Every time I need tire service they're amazing I'm in and out quickly. Today had an oil change and also out at a decent time. The associates are great. read more

Great service, great attitude. Did job very quickly. Waited less than 30 minutes for a tire replacement.

Very good service AS ALWAYS .. thnx peter and staff for your GOOD COSTUMER SERVICE 100% highly recommendation for this place read more

American Tire Depot - Tire flat with screw - Tires Near Me - Fontana, California

If I can give negative stars I would. Went three different times to get the same tire fixed and same three times the mechanics were unhelpful. None of the workers could tell me who changed my last tire since it was not done correctly. Very disappointed in the service with my tire. read more

Updated Review - Disappointed After Initially Great Experience I originally left a 5-star review because the shop-level customer service, especially from Andrew Cortez, was excellent. He went above and beyond when I was in a tough spot, and I really appreciated that. Unfortunately, I had to update my review due to a serious issue that followed. I visited this location on 5/11/25 for a full set of tires and was told I needed an alignment, but that it was safe to drive home (to Arizona) and get it done there. As soon as I left the shop, I noticed vibrations coming from the front passenger side. The shop was already closed, so I continued my drive, thinking it was alignment-related. Once home, I towed my vehicle to a trusted local shop, where they found that the front wheel had not been fully fastened during service. I was shocked but tried to remain calm and work with the company who I informed of this issue on 5/13/2025. That's where things got frustrating. It took until 5/22/25 just to get a usable spare with the assistance of American Tire Depots district manager so I could drive again--11 days without transportation. Communication from the district manager was poor: delayed responses, unreturned calls/emails, and very little urgency. I often felt like I was his last priority which given the circumstances, seems unreasonable to me. I had to rent a car and cancel multiple appointments, yet they only covered one day of the rental. The issue wasn't fully resolved until 6/4/25--23 days after my initial complaint. Mistakes happen--I get that. What I can't excuse is how poorly the situation was handled afterward. I felt like a low priority the entire time. So while this shop might be fine if everything goes smoothly, if something goes wrong--expect a long, stressful process. Updating to add the following - I went to Discount Tire to have rims and tires put on my other vehicle. Ordered them on a Saturday 6/14 and had them installed by Wednesday afternoon 6/18. Not only was service faster with a different shop but they didn't damage my vehicle and then take a month to resolve their mistake. read more

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Fair prices and quick service. Thank you for your honest quotes and outstanding customer service. You have gained a return customer and I will recommend American Tire Depot to friends and family. read more

They got the best deal on all the tires. Every time I buy my tires for my 4x4 truck I buy them from them. Save $1,000 will definitely be them buying my next set from them. read more

Best experience when it comes to replace your tires, Luis and his team are very friendly and professional Will go back for sure when I need it again. read more

I met Candice Ramirez at Big Brand Tire of Ontario. She is sweet, knowledgeable and 100% trustworthy in my book. She has been transferred over to American Tire in Fontana. I followed her because of her integrity and honestly. I trust her reccomedations of services needed. She has no problem showing you and explaining to you why you need such service(s). Thank you Candace. Your forever customer. Back story prior to meeting Candace. It's very difficult to trust businesses in the automotive area. I've been lied to and taken advantage of on several occasions by Tire Pros of Ontario, owner Milton and nrother Johnny. I believe they were arrested and shut down for unscrupulous business practices on many clients. They're building was chained shut!! read more

Daniel was very helpful! The service is always excellent and ends with a smile. Thank you guys!

Annie is awesome! The girl knows her sh!t too. I brought my car in after getting some less than quality work done with another mechanic. Annie instantly saw the issue and had a solution. She definitely won my business now and in the future. Thank you for the great service! read more

Came I'm 20 minutes before they closed and they did an oil change and tire rotation. Always been my spot to for oil changes for my cars. You pay for the service you get. read more

They took care of my tire and will go back again. My dad has also been here before and from now on I plan to come here

Great service i will keep my business with this company fast and friendly And the tires are great read more

Friendly service placed 6 tires on my RV in a timely manner and gave me a discount and a good warranty highly recommend.

I'm out of town but I stopped here and Service was great, I would recommend this place Fast and efficient, Thank you read more

I do have to say I had a great experience at this location. I will make sure every time I will let everybody know if they need any tires or service to come to this location. They were the best thanks again guys. read more

I stopped in to have my AC checked and they took me right away on a Friday afternoon with no appointment! Did a great job resolving the problem. Thanks! read more

I was greeted right away. They were attentive. They took care of me very quickly. I was in and out great service.

Jesse was exceptional with his service and the team was awesome I would recommend their services to friends and family

the service was amazing . daniel is super helpful and kind. tires doing great. 10/10 . read more

I went to this Tire location after reviewing the options online for my vehicle. I went in person to verify if they had the tires in stock. They were honest to the point and did exactly the service requested. They were prompt, polite, respectful, honest and a great value for what I wanted. I would definitely recommend others and return myself. read more