Flat out refused to work on my car. Literally said it is too hard because too many bolts on the…read moreskid plate is what he said. Both Take 5's on San Jose refused and here's the funny part Jiffy Lube drained it from the top so Take 5 just doesn't know what they are doing. Genesis GV70, Jiffy Lube was great go there.

I had my oil changed 5/24/26 at the San Jose location. They overfilled oil by several quarts. My…read morecar started blowing heavy white smoke out of the tail pipe. There is also oily marks across my paint where they ran the hose over it. After paying $160 for an oil change because my car holds 10 quarts of Mobil One oil, I am now having to drain it out. Right now, I'm now sure of any damage this has caused to other parts. If I could give zero stars, I would.

I honestly love coming here. I think they are really efficient, really fast. I've never had bad…read moreservice and I have been coming here for the past three years. Everybody is always so attentive, so nice, you drive in, they offer you a bottle of water, and then they get to work. Obviously getting your oil changed isn't necessity as a car owner however it isn't my favorite thing to do to sit around and wait for it being able to sit in the car and watch what they're doing if you want to or play on your phone or talk on the phone or whatever is perfect. Additionally, because I am a member I always get coupons and that's what reminds me to go! So today I got a $25 off coupon for a complete oil change, I drive a Ford Explorer and it usually takes 5 1/2 quarts. They check all of the filters the fluid levels and I got all of that for $96. Time and Money well spent.

The young people need more training I got an oil change and…read morea freon changed. Went home and oil was dripping out like crazy. Went back to let them know they said it was my transmission. I never had a problem with my transmission. Do not go to take 5 it's not worth it

Joshua was such a great help to me today! Got my battery/alternator/starter tested at Advance and…read morethey said the starter was DEFINITELY bad. Josh hooked up his machine and confirmed the battery needed to be replaced. Advance just doesn't want to honor my warranty. Josh talked me through all of the steps, took a video of the test and corrosion, and explained exactly why everything was happening to my car. I appreciate an honest company - he ran the diagnostic for free. I'll be back here for all of my car needs. I appreciate you!

I'm not normally one to leave a review on a non-restaurant business, but I wanted to give a shout…read moreout to Anthony at the FruitCove/Julington Creek Location! He was so kind and personable, not pushy at all and an absolute pleasure to work with. A++ for Anthony! Simple oil change, done quickly and efficiently but Anthony was spectacular!

Normal oil service, guys were nice and it was quick ez ez! In and out! That's where I'll be going…read morenow!

They treated me kindly with respect and they assisted me 100%... I will most likely go there again.read more

Booked a rotation and alignment service. Went in for the appointment and was told the alignment…read moretech was out. Waste of time for everyone.

I've been airing my tire up for 3 months now. Walked in today on my lunch break spoke with Joe and…read moreSylvester Was told it takes about 7mins to fix the problem and boom my stopping to get air added every other day is over. Thanks guys for your quick response and getting me in and out. It was much appreciated.

Brought my car to Jeff after having been to another shop (spent 6 grand) problem still there…read more Dealership (another 700$) and to Jeff for a check over and to double check the work done and fix errors. They were professional, understanding of my situation and apprehension of trusting. They were great, answered all questions etc. I'll never go anywhere else!

Let me take the next few minutes to warn you about doing business with Sandalwood Car Care, or as…read moreshould be know as Sandalwood Car Careless. Please understand that it has been sold and not owned or operated by the pervious professional owners that offered quality repair excellent Customer Service and quality repair. I made an appointment to bring my vehicle in for an oil leak, headlight and brake light replacement. My appointment was for Monday August 31. On Wednesday September 2 I had still heard nothing about my vehicle I called and was told, can you believe they were just about to bring in in the shop bay to inspect it had now been two day of getting the Sunshine Treatment. I get a text message with a link to inspection report. I text back asking for a quote which I received and I gave an OK to estimate and asked for completion date which I was told was Wednesday September 9. When I questioned I was told I did not understand how complex the repair. I told them to proceed. On Friday September 4 I stopped by unannounced and found my vehicle still sitting in the same spot as when dropped off and untouched. I was very upset and was told I had never approved the repairs. When I showed them the text message it again was not their fault it was miscommunication. I should have known at this point five days later and still nothing done that this was not a professional repair shop and they were as their name said Sandalwood Car Careless. I was told my vehicle would be ready on Wednesday September 9. Want to take a guess if ready, well the answer is NO and it had not been touched. Then on Thursday September I get a call from the owner tell me my vehicle still not ready and they cannot complete all the repairs as they do not have the knowledge nor capabilities to do that type of repair. This is where it was somewhat my fault as all the pervious issue were telling me they do not have the knowledge and skills to do the repairs. This though they should have admitted to start. Well then on Friday September 11 I called Sandalwood Car Careless to see if vehicle finished at 10:00am and was told NO, when I got upset as now we going on two weeks I was told I not respect them. Well I was always told you had to earn respect to get respect and at this time I had caught them in over four lies. I finally was able to pick up my vehicle on Friday September 11 at 4:00pm. Now the cherry on top, they gave me the wrong bill for person and vehicle that was not me. They did not even know my name or vehicle. This is the most unprofessional business I have ever seem. Do not worry about getting everything in writing as they just say it is miscommunication between them and you. Nothing is ever their fault it will be yours. On a positive I was not charged for the eight days of Sunshine Treatment nor 8 days of lot storage. I really though question the quality of work and service done to my vehicle due to the lack of professional service, lack of any customer service and the capability to preform all the work requested. This is definitely a place to adhere to the "Buyer Beware" The only think good I can say about Sandalwood Car Careless is GOOD BYE.

Please Ladies don't go here I came here 4 months ago and got new tires and a alignment which they…read moresuggest that and siad my tires would last for years so I didn't get the warranty, but I still have my receipt. My tires are worse than the tires about in at so when I came to the store to have my tires rotated, the guy told me it was my suspension and it was nothing they can do so now I'm out of $1400 what I paid for front end alignment and the four new tires I purchased from them Seem as if should be responsible for some of this the guy that sold me the tires assured me it was my front in alignment...would I need to get a warranty just make sure I come back and get them rotatedand iI would be good.. Now Tire plus am driving around on to bald tires scarf ass hell...You yall want even replace my tires??? But instead you want me to give you another $1400????

I came in on 11/24/25 after my car had a flat tire on the way to work the night before. My…read moreco-worker and I both had flat tires so we decided to come to this location early Monday.I had a 12 noon appointment , we showed up at 0800. Cole greeted us ,got us both in since nobody else was there . Cole and Chris both worked on our cars and before we knew it ,we were on our ways home. You guys are amazingly personable and professional . This is why I go out of my way to still come here even after moving in 2022 over 35-40 miles away. I always get great service at this location. Loyal customer since 2018.

Easy to work with for an oil change. No issues with it so far. One team member was less than…read morefriendly but the gentleman when we picked up was very nice.

I've come here many times the past couple years for both tires and regular maintenance tasks. My…read morerecent visit was for an oil change. I love that you can schedule an appointment. I happened to be running early for mine and they got me in pretty quick. In and out in under an hour. The prices are great, they are transparent. The employees are always super nice, this time included. I never feel like I'm going to be sold on something I don't need, and they always deliver. Highly recommend for any of your car maintenance needs.