I chose them because of great references....that were all true, The employees, every one of them, were involved in taking care of a serious problem with my car. They explained what was wrong and showed me the problem as well. The manager and assistant manager were always professional and friendly. I'll be back for sure. read more

Came in on a Friday early afternoon, no appointment or anything... Just a girl who needs an oil change. Anthony greeted me promptly, ushered me into the middle port and was very kind. He got all of the pertinent information without any unnecessary banter. It was super hot that day, he could have easily given sub-par service but instead was helpful, disarming, genuine and seemed like he actually cared about providing professional, customer-centric service. It was cost-efficient, quick, genuine and a lovely experience. Would return, would recommend. :) Thank you Anthony! Your boss (and your mom) should be proud. read more

This is the only place I will go! The people here are so so so nice and I don't feel like I'm getting ripped off bc I don't know anything about cars. Shout out specifically to Anthony and Terrance because they are so awesome!!!! read more

I can't say enough about these guys. They really are organized and customer service oriented. My original review was for 5 minutes old down the road from these guys... They have gotten terrible!!! But, I was greeted so kindly and taken care of right away! I used a coupon and got a great deal on my Full Service synthetic Oil Change. This will be my "go-to" oil change spot from now on. Very Happy. read more

Here's a killer errand run: Oil change at this place while eating eggs and hash browns at Waffle House next door. (Both locations well-managed.). Just had my umpteenth service here and decided to finally give a shout-out for consistently great service. Justin clearly had his focus on what I needed and didn't jerk me around with all the crap you are fed at other places. Very friendly guy, looked up a coupon for me to boot. I will be back again. read more

I highly recommend coming here to get your car serviced. I have been here twice now, having Anthony work on my 2002 Toyota Avalon both times, as well as Joshua. Being old, my car has issues and these guys have been great. They've taken the time to talk to me about the issues and were patient with me, and put no pressure on me to do anything right away. They are SUPER friendly. I love Anthony, he's a very nice guy and very knowledgable. And they have a nice little waiting area with a filtered water station and you can watch the car being worked on if you want. 5 star rating! read more

I've taken my car here for years and was just there today for an oil change and Anthony was the service associate. What a great asset for that business! Great attitude and super friendly throughout! He was just awesome! Made the whole experience quick and easy and personable. read more

Found this location through Repair Pal. Thomas was very knowledgeable and helpful. He even went out of his way to help me find discounts and avoid markups. They do more than just oil changes. I got a fuel system cleaning service and a tune up. Better prices than other places. Can't recommend this location enough! read more

Excellent staff. Very helpful and courteous. In and out in less than 15 minutes for oil change.

DISHONEST CON JOB! I called for a quote on a blended synthetic oil change and told them it was for a 2013 Toyota Camry SE. They quoted me a specific price with a 50% off coupon. The bill showed a $9 upcharge for a "special filter" and the 50% off coupon was calculated at 40% !. Why? The excuse was the coupon code and they apologized for giving me the wrong quote. They refused to honor the full 50% off coupon nor the quoted price. GO ELSEWHERE!!! ...and as to their Customer Care response, below, I would rather they keep the few dollars they ripped off and let others see this post and hopefully take their business elsewhere. Their manager made it abundantly clear that all I'd receive is an apology and not a penny more. read more

Updated with resolution: the owner Chris contacted me directly regarding this review, offered a refund of both services done on the drain as well as a free oil change. He made no excuses for the situation and admitted what happened was wrong. All in all he did a great job making a bad situation right, and I would consider giving them another shot as a result I've visited this service center several times, but after my most recent experience I will never return. I brought my vehicle in due to flooding on the passenger side floor from the AC drain. I had brought it in for a similar issue several months prior and was advised then that my drain hose was clogged. They unclogged it, but a few months later it began leaking again. I took it back to express oil for what should have been a simple unclogging of the hose. When I returned for my vehicle I was advised that the hose was cracked, causing the leak, and that they had taped it as a temporary measure but that it would need replaced. I was not advised they couldn't properly fix the issue before they completed a 60 dollar "repair" The leak never stopped after the hose was allegedly taped. I called the next week to ask if they would deduct the prior labor for the non-fix from the cost of replacing the hose and was flat out told no. I took my car to the dealership where they discovered the drain hose was completely clogged, there were NO cracks in the hose, and there was not any tape from when express oil allegedly taped the hose the week prior. Not only was the issue completely misdiagnosed, the "solution" I paid for appears to not have been done either. Absolutely unacceptable read more

This is my favorite place to get quick car service. Very clean, quick, and professional. Tip: Look for their coupon. Price is fair. Stay in your car throughout. Located in Mandarin next to Dunkin. read more

This location did a good job the 1st time around on my Lexus tire/shock absorber change, but I had to go back in because they didn't fix it perfectly the 1st time. They did get everything adjusted and fixed up perfectly the second time and did not charge me for the corrections. read more

Ok.. this is the best, most hassle-free car maintenance I have diver had! Drove right in. Cammie the "pit boss" went right gl work in concert with the technician under the car. I was so impressed with their professionalism. I told them my 2010 SUV had recently started leaking a tiny bit of oil. Diagnosis- striped drain plug. Cost? $3. Replace it.. done. Saw with my own eyes how filthy my air filter was as Cammie removed it. Cost? $25 Replace it please.. done. Synthetic oil change competitively priced at $69. Was in and out in under 15 minutes! Very pleasant experience. I actually enjoyed getting my oil changed! read more

Is this real life?? Yep, and it is awesome So Im keeping with a theme here, I have a checklist of items I need before my annual Thanksgiving road trip to Alabama. Oil change was first on that list. I found this business to be the speediest for service on Google. Pros: location, ease of service ( drive through or pull through oil change and never leaving your car!) TEN minute oil change yall!! Visibility of whats going on (verbal and visible check list from their techs), bonus, the tech gave me a first time customer $5 off coupon. Also, no pushy upselling. Cons: Honestly, I cant think of any! I mean for what you pay, $30-$34 you can find a cheaper oil change but it aint goinf to be done in 10 mins. LOVE this place! read more

I love the service and attention to detail here. They service my cars and RVs and I couldn't be happier. Keep up the good work guys!!

When I pulled up to a doctor's appointment, I noticed a "bubble" on a new tire. I knew I shouldn't drive on it and was far from where I got the tire from & where it would still be under warranty. I called a couple places nearby to see if they could put the donut on for me--everywhere else said no, but they said they could do it. They were all friendly and professional & put the donut on real quick. I would return for future service. read more

"Best experience I can recall taking my vehicle in for tires and an oil change. Very courteous and knowledgeable staff. Would highly recommend to the location in Jax, FL in zipcode 32223" read more

I was pleasantly surprised. I stopped in when it was first built and was expensive. But got a Groupon and went in today. What great service. The guys were kind and helpful and didn't charge an arm and leg. Also didn't tell me I needed a to. Of work done like others have. Always need a new fuel and air filter amongst other things. When I go to other places. Great job. Going again in 1500. read more

**First off, I don't like to leave bad reviews. However, I was not happy with the way things played out here. I waited 24 hours to even write this post.** I purchased an alignment through Groupon. Now, I haven't noticed any issues with my car. My brother was the one who suggested it because of a slight pull to the right. Before getting the Groupon, I called and asked questions. Everything seems good to go, so I bought it. I decided to have it done before driving out of town again. I made an appointment and brought it in. The man who greeted me was an older gentleman who went over with me the process. He said I'd have time for breakfast as it would take a minimum of an hour after the car was on the alignment equipment for the job. The are right inbetween a Waffle House and Dunkin. The time was 955am when I handed him the keys. At exactly 1028am I noticed my car was already parked back in the lot. So I came back here there was two younger guys inside now. He said my car was done and brought the paperwork out showing what was done. And handwritten notes in the margins of parts I would need to order myself to complete the job. I was a little puzzled... But you're the professional. He says the alignment won't correct any pulls or issues. Um, okay. The other guy walks in and says, come with me to cash you out. He says it twice because I didn't quite understand what he was saying. I walk into the garage and the first guy says, "oh, you need a new battery. Your car gave us trouble on the lift?" He looks around and quotes me $146.99 I said I haven't had any trouble with the battery at all. (My brother owned the car before me and always keeps me informed of anything before I even took the car. He drove it daily. My youngest brother also helps with small mechanic work, I also have a mechanic that I trust and my dad works for a major tire company. I don't have to get outside work with the exception of a few situations.) I also drive my car daily and have not had the slightest issue with my battery. So after paying an additonal $3.15 for taxes. I thanked them and walked out, but I started to have one of those gut feelings. My car didn't start. No hesitation, just dead. You're kidding me. I called my husband, he says he will call the mechanic but it's Saturday and he usually has a lot going on. I tried again. Nothing. I took a deep breath and walked back inside. I was upset, I was very suspicious on how this was playing out. I demanded a jump start and said I was not willing to do any more business with them because it seemed sketchy. They were both just sitting in the waiting room. They sent out a third guy i hadn't seen. He made a comment to me that batteries "just die... No warning...it happened to him the other day." I didn't even respond. I've never had this happen to me or the fleet of cars myself or family have gone through in decades without SOME indication. Never for no reason at all. He started the car instantly. I don't even think I thanked him. I was quite upset. My battery may very well have needed to be replaced. However, the way this all went down. The timing. The attitude of the staff. Everything sent off red flags from the moment my "minimum 1 hour job" dropped to less and 30 minutes. No starting issues getting it there from the Westside. No issue getting it started to drive to the equipment station. Just getting it started on the actual lift. And then no problem putting it back into the parking lot. I spent 2 and a half hours between Advanced who told me that it was still under warranty with a competitor. They were busy, so I had to go to 2 locations. They also checked other possible parts, but said the battery was low, but not dead. Three mechanics said at the level, I would have gotten warning, not just a dead battery after just having driven 30 minutes prior. I also had no issue starting and stopping at 3 places after the completely dead situation at Express. Like I said, maybe it was bad timing, but my gut and 5 other people say otherwise. read more

Awesome experience. I called to find out if they were busy on Saturday and get estimate on replacing belts serpentine. Dave i believe gave me a quote and time to fix., very reasonable.. i came in Saturday ascs as expected the oul change and belts done within 1 hour as promised.. while their i overheard a few of the mechanics talking to other customers. I was shocked but the honesty and professionalism each one of them portrayed.. this is my go to place.. read more

I just had an oil change done here and also an alignment. Initially when handed the paperwork, it says it was for 69.99 to add an alignment so I asked if I could . A man comes in and proceeds to tell me it will be 479.99. He adjusted the price back down after I made it clear I wasn't paying that. I should have just walked out at that point, as my car is still pulling to the left. I will never be going back to this location or it's other one. That's obviously not how you handle things! I also pointed out to the woman that first handled me upon entering the bay that my headlight was out and I needed them replaced, did not handle this issue either. Pretty frustrated after this experience. If I could give 0 stars I would!! Do not waste your money here at this establishment! read more

"It was my first time visiting. I did not know I could stay in my van and was really happy about that. I will definitely have my husband take his work truck there. All of the guys were really friendly and did not make me feel like I was being taken advantage of like most other places treat women. Very very pleased with my experience." read more

Just left after getting an oil change in our Jeep. Justin was incredibly helpful and overall nice and funny guy. Took us all of 10 minutes and they didn't mind us getting there 10 minutes before closing. We felt bad, but they assured us that they didn't mind at all whenever we called them to let 'me know that we were on the way. Like I said, Justin was great and we'll definitely be going back when it's time for some more services. read more

Friendly, knowledgeable, quick and professional service. A bit over priced compared to others. My car requires Valvoline Synthetic oil. I was charged $30 for an upgrade for the oil. Ummm, GoodYear doesn't do that......... read more

Came here today with a groupon for an oil change and tire rotation. Have to say they were very courteous, super quick, and, unlike other places, not pushy. They didn't say how I "should get this done" and "you really need this". They were upfront with everything. They did suggest a new air filter, and they showed me mine versus a new one, but left it completely up to me with no pressure. Everything else, they basically gave me a list of what's recommended based on the mileage on my car, so I could look it over and come back if I wanted to. No pressure whatsoever. Even when I went to the Beach Blvd location previously, they tried to say that I "really needed_____ and ______ and _____", But this location was honest and not pushy. Definitely coming back. Thanks guys!! read more

Got the Lexus IS 250c serviced with an oil change, as well as new back brake pads & rotors last week; back this weekend getting new front brake pads & rotors, as well as put my K&N air filter on my car. Thanks again to the guys at Express (Drew, Dean, & Justin; led by Randy) for the great customer service & the way they take care of my vehicle! These guys are phenomenal! read more

Brought my car in for balance and other things. The tires were not bought from them. Like many places they won't touch the tires if you don't buy from them even though I paid them to balance the tires. If you give someone money to do a job and they don't do the job, what's that called? Steering wheel and seats still shack. I check, no lead weights were added or removed. After this review I won't being bring my car back in. I won't respond to replies. read more

They got me in and out faster than I was expecting. There was a guy by the name who was friendly knew what he was doing and very professional will definitely be coming back! read more

Jonathon. Was extremely helpful and pleasant! First time to Express Oil Change, and I'll definitely be a repeat customer! Way to go, Jonathon...thanks a million! read more

Received a groupon special and decided to get in on it. If you are over in the Mandarin area or anywhere for that matter check out Express Oil Change & Tire Engineers. Didn't need to call or make any appointment as I was able to drive right on up. One of the ASE guys greeted me before I was even able to pull up to one of the bays. This is one of those outfits where you sit in the car and they do a ten minute oil change service for you. They yell out all of the commands and statements and CHECK and yadda yadda yadda...lol You feel like you are part of the event. They were thorough with checking everything and just made sure that it was completed to my satisfaction. I saw team work today. Just all around great guys. They even recommended issues with out all of the sales pressure tactics. They also sell tires and other mechanical garage work. Oh yeah I will be having a pair of new tires put on as well. Decent prices on them might I add. Keep up the great work fellas. I will be back. read more

I purchased an oil change and tire rotation through Groupon. I arrive at the place and they say they can't do the tire rotation but if I don't use it at the same time as my oil change I can't get it done at all. Then after popping my hood they say they can't do an oil change because I have an oil leak.... What??? What kind of oil change place does business this way??? I told them that I fixed the oil leak 2 weeks ago and that it was just leftover stuff if any and it was obviously that because it had dust and sand built up on it. They turned me away and said there was no manager to speak to so I wasted my time and gas driving there. Even more of a slap in the face I get home and look under the hood and there is barely any visible oil under the car or under the hood. Now to try and get my money back from Groupon. Also going to be leaving negative feedback about this place everywhere I can. I contacted the companies customer service and they didn't bother to return my phone call.....wow. guess they don't care if they have lazy oil changers who don't want to work. I even took pictures of how little oil is on this engine... read more