Follow the timeline it will justify the 3 stars: So I arrived at 9:25, Saturday morning. I expected a busy day. What drew me in was the '39.99 managers special' oil change deal. I was moded when I finally arrived to the bay (the area where they can actually fix my car) at 10:50 and was told that my car only runs on full synthetic and that specific oil change would cost me $109. Damn. I walked my feet to the corner and read the sign and in small writing is says "for conventional oil only". Idk what conventual is, I was just expecting to save a dollar. Cool. I came from 2 blocks over while making a stop near by earlier in the day, so I understood the waiting that had to take place for my engine to cool down but I didn't expect to be told that both my air filter and coolant needed some maintenance as well.... Life problems, cool. NOW MY NEW SUBTOTAL WAS PROJECTED TO BE $170.... (Thanks to the wonderful yelp app and my googles, I located a $20 off coupon on any oil change) ... at about 11:20 2 of the 3 services had been completed because they didn't have any air filters in stock. I was told to go down the street to auto zone (who I'll be reviewing next) to get my own air filter and bring it back...... went to auto zone, came back, wrong filter... went to autozone, came back, right filter.... The services were completed while I was able to drive out of there at about 12:25. I felt that the staff was decent, but I appreciated their black male associate, I believe he may have been the manager, not sure but he definitely stepped out on the floor and got things moving for me. He also looked out on the filter service due to the fact I had to supply my own piece. 3 stars, they can be better but it was Saturday. I get it. read more

They were clean fast and nice. I felt like they did a thorough job and cleaned up underneath before I left, which was nice so I didn't have oil blasted all over the bottom. read more

I bring my car here all the time never had a problem good people great service, all the bad reviews are probably from a long time ago, because there good at what they do!!! read more

Asked three mechanics if I had a flat and needed to get it replaced. Had to check the tire myself. One mechanic said "that's just how it is". Finally the only female mechanic there verified that yes it was bald and needed to be replaced. I understand they don't do tire changes here but why even bring up the air filter changed last winter and ignore my concern. I'm driving in snow this weekend and also mentioned this. No one cared. This oil change is also taking over an hour. read more

Jose came through with the diagnostic scanner thankyou brother for your time .....awesome team here 5 everyone here went above and beyond thankyou. read more

Provide a receipt of charges instead of telling customers to " pull up" everything is by hand we can't email a receipt.Stop ripping people off with oil change prices and stealing from customers car. I lost a fast car charging cord and other clothing items were taken too! Which sucks, already having a tough time and this was not cool! read more

Only making this review so you all are aware and careful. I've been coming to this jiffy lube for the last three years and have had zero problems but this last time that I went they didn't put the screw back into the plate under the car so today the plate fell while driving in the freeway. It was scary and put my family and I in danger as we were driving in the freeway. We had to cancel our entire plans and luckily made it home safely where my husband had to get under the car to investigate and figure out what was going on. Turns out they didn't screw the plate entirely with one screw missing and the other ones left loose. This is so irresponsible and lazy after you pay for a service. I'm truly disappointed as I now have to find a different location to get my oil changed at. read more

Giving them one star because the option of zero stars is not available. Called them to see if they could change the oil on my car and they said yes for sure. Saw them struggling to remove the bottom plate of my car for about 45 minutes. I told them I would just take my car since they couldn't even take a plate off. The manager saw I was upset and gave me handwritten "coupon" for $20 off. I leave and decide to drive to the dealer to get my oil changed. The dealer tells me that there is oil spilled all over my engine and that the oil cap is gone. I know for a fact that the employees at Jiffy Lube are responsible for this because this is the last place I took it to the dealer. Point for the story is don't take your car to jiffy lube, I rather pay the extra cash at the dealership and know that they will know how to do their jobs the right way. read more

Jiffy Lube - Coupon for next time, NOPE rather take my business elsewhere. - Auto Repair Near Me - Los Angeles, California

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This location, was by far one of the most organized locations I've visited. Special shout out to assistant manager Adrian for being as accommodating as one can be. Not only was I provided with professional recommendation as far as services needed, I was treated in a very respectful manner. As busy as they may have been, I was helped in matter of minutes. As a new car owner, this location was perfect. read more

Lance is amazing! I was in a bind and just missed the service cut off but he was willing to provide quality customer care and service. I felt valued as a customer and will definitely come back for future services. Thank you again for the support, Lance read more

Came in for an oil change, ford flex 2013... Luis (OG looking man) was very helpful. He showed me exactly what I need to get done. Didn't pressure me to fix it all at once. Offered to write down everything I needed fixed. He explained everything in simple terms I understood. Prices were reasonable. Luis is a great employee. Extremely satisfied with his work/help/explanations. Ended up getting my oil change and air filter replaced. read more

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I am here right now and the guy that first said hi, he is nice, but they all look like kids that don't know how to change oil. They don't look like they are taking it serious. The manager told this guy to stop being on his phone and take the job seriously like twice and he's still on his phone. I don't trust this jiffy lube to service my car. I already had one bad experience here in this location. I hope I don't have another one read more

Jiffy Lube - Auto Repair Near Me - Los Angeles, California

Just wanted to send a shoutout to Adrienne for handling a situation at the shop really well he kept his cool when a guy was being really aggravating, but they fosho didn't tell me at all what all they did with my car at checkout read more

This location is Ill managed and each visit has been at least 3.5 hours. The staff has no sense of urgency and pretty much congregates and converse while there are cars lined up on the street. Avoid this location. 4 times of over 3 hours for a drive thru service is more of a disservice to the community than a service. Avoid this location if you value your time. read more

Jiffy Lube - Auto Repair Near Me - Los Angeles, California

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Came here for a oil change and was surprised with how quick the turnaround time was. I had Jennifer help me out and her work was fast and great. She was quick to answer any questions i had and was quick to get to work. Will be coming here again in the future. read more

Adrian went above and beyond the call of duty. He was so patient with me. He explain in detail the issues of my vehicle and assisted me with obtaining a coupon for the service provided. Great Service!! Thanks Adrian! Keep up the good work Jiffy Lube. read more

Quality service was A1. The manager was helpful and informative. The service was great but most of all the coffee was great. I dunno if it was the time I went or what but that put the icing on the cake. I'm always going to this location. read more

We are Jiffy Lube Customers, but typically go to different locations. This one morning, to avoid early morning rush hour traffic at the other locations, I decided to give Manchester location a try. So glad I did! I was able to pull in and right away they got started with my oil change. I was in and out in record time. I love how they just scanned my car and all my info was already saved, didn't have to fill out any forms! Friendly service. Pricing is typical but they always have coupons available for use. One minor suggestion, would be to improve the coffee station with better sweeteners/coffee creamer. read more

Damn! Never again. Staff was nice and polite but Simple oil change 45 min and only one car ahead of me. I blame employee moral. Heard them discussing not making possible bonus for not hitting target and that hard work from last week would not count. Sucks for the guys but people need to stop supporting places like this that push employees for no guaranteed additional pay. read more

Jiffy Lube - 45 min wait with no line - Auto Repair Near Me - Los Angeles, California

Came in on Sunday Morning to get a oil change. Cost me $80 with coupon for full synthetic oil service. Just check in for coupon.

I went to Jiffy Lube this morning and I had a positive experience. Thank you Sammy for your quick and professional service. Yes, I definitely recommend this site. read more

My car was literally running hot I had 5quartz of oil when my car take 5 1/2 and they wouldn't service me because I would not buy 1 quartz from them for $18, dem tried to lie and say they can't service me because they don't have a air filter smh, Disgrace of a business, don't even deserve 1 star read more

do not go here. I went to this Jiffy Lube Saturday the 10th oh February. Got home and the following morning. All of the oil was on my driveway they didn't screw in the oil. I was waiting there to be serviced for about an hour because an employee left his car in terminal one to go on a lunch break. I called Jiffy Lube 30 times to no answer no voicemail and when I arrive there with my receipt, the guy spent about 10 minutes looking for the phone. The manager was polite, at least. at $80 for their service you might as well just do it for yourself for a regular oil change. read more

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Yahir was great! So was the young lady who initially helped me. Yahir has great customer service. The whole team today got me in and out with ease. read more

Inglewood is the worst location ever! and thats because of the employee's ! too worried about holding each others hand then actually working! I am not one to leave bad reviews but I encourage management to tighten up on employees, sad thing it was the disrespect! Please teach them customer service! Feel free to message me privately if you'd like names. read more

Stay away from this place! And if you HAVE to have some service done, watch the mechanics like a hawk!!! Because: I bought a used Jeep in 2022 and came here for oil change. Was told that I also needed to flush and replace the brake fluid for $120 as well. I wasn't paying much attention to the "mechanic" and when the work was done (about 30 minutes) I paid the bill and left. A few weeks later I had AAA complimentary vehicle inspection at a completely different place and was told AGAIN that I needed to replace the brake fluid. I thought they just tried to take advantage of me, so I declined the service. I continued to drive my Jeep this whole time (fortunately only about 5K miles since then) and on the 20th of August of this year I had another AAA inspection at a different place done and was told AGAIN that the brake fluid was old and contaminated. The mechanic actually sucked some out and showed me the color and condition of the fluid and said that it hasn't been changed probably since the very beginning and that would be year 2011 and 97K miles later. In other words, Jiffy Lube NEVER replaced the fluid but charged me $120, and what is even worse, they allowed me to leave their place of business with literally driving a vehicle that wasn't 100% safe for the road. I'm posting this here in order to bring an awareness to unsuspecting Jiffy Lube customers, but I will also have to report this place to BBB for charging people for services NOT performed and putting the drivers' lives in jeopardy. SHAME!! If you see the response from the actual Jiffy representative asking me to get in touch with their office...it's all bogus. They never do. They only try to look carrying and nice. NOBODY EVER CONTACTED ME BACK. read more

I came here at 3:20 on a Saturday afternoon and it took over two and a half hours for my service (oil change, transmission change, and brake fluid) to be completed. That is just so long and it didn't have to take that long. The workers were nice and did a fine job, but I saw a lot of people cut and get special service because they were friends with the people who worked there. I'm guessing it would be shorter on a week day but I had no idea it would take this long. read more

The manager there got me fked up. I went over there and got the motor oil changed and wanted to use a coupon bc I'm a single struggling mom & I found one on their website so I told the manager can I use it and he said no bc he already applied a discount mind you I called after to ask how much for that service full price and it was the amount they charged me! Like mf lied didn't let me use the coupon & never gave me a discount! He played me stupid just bc I'm a female. I should sue this place for discrimination! F y'all ! Hope they do the same to yo momma !!! read more

I usually get my oil changes here on my 21 Corolla, the employees are super kind. They tend to suggest services to maintain your car but it's always optional. I never feel pressured into a purchase and they're very respectful in my experience. I haven't had any problems with them but maybe the wait times can be agitating. When paying, coupons will be your best friend. Other than that I strongly recommend this location as a reliable place to get your car serviced. (: read more

Don't go here they are unprofessional. I got a oil change yesterday and my oil indicator light is still on. I talk to my mechanic he told me to go back up there so I can reset it when I went back it turned off and turn right back on please don't go to this Jiffy Lube. read more

This place is terrible the heavy set manager did not acknowledge the line forming outside looked at us all and turned around as if we are not important to address us before three of us drove away , I can't let that kind of lack of respect to the business he works for , the customers and realization that we bring business for his paycheck ! The problem here is the management , I like my car too much to let them touch it . read more

I replaced my cabin air filter just before I went there. When they were working on my car they said "your cabin filter has a lot of debris and needs to be replaced. That $44." This is why I never have these places replace my filters. Just a warning. read more

Came to this jiffy lube to get a oil change and it took me an hour and a half to get serviced then took the workers another hour just to do the oil change, shop manager wasn't doing nothing but walking around instead of getting his hands dirty as well since his team took so long, as an experienced tech myself this is not appropriate shop management, techs hanging out, laughing and doing nothing. Worst jiffy lube I've ever been to. If I could give a 0-10 rating I'd say 0 Horrible service As it turns out today they also broke my pcv valve that cost me $40 to replace read more

sually when I go to Jiffy Lube I only want an oil change and nothing else. However this time I was prepared to get more services(the services they usually recommend after the oil change) because I knew my car was in need of these. The person who checked my car in seemed only to want to give me conventional oil or a synthetic blend. I actually had to sell him on the fact that I wanted full synthetic because of the age of my car. Also I told him I wanted to get my radiator and transmission fluids replaced as well. He told me they would check those and let me know. They never let me know. Also they finished my car and told me they called but no missed call or voicemail. So I will have to go to older gentleman across the street and hope he provides better service!! read more

Mechanics were just standing around which caused a queue. The mechanic didn't show mileage before they serviced my car. My first time service with jiffy lube I guess that that's their standard service. read more

Before I went, I called. I asked how much was the mobile 1full synthetic oil change for a Mercedes-Benz. They told me it was gonna be $109. So I though hey, that's a good deal. Let me try them out. When I arrived, I waited outside my car and no one came to greet me or ask me anything. Finally a lady came out with a clip board and asked me if it was my first time. I said yes any she told me that my car needed full synthetic. I told her her that's what I was there for. That I had already called and I wanted the mobile 1 full synthetic. She told me that it was gonna be $150! ... wait what!!? $150? I told her I called and they told me $109. She said sorry and walked away! Either they haven't had the proper training or they tell u these things to make you come down and hit you with a higher price! Now I've lost time from my day and gas driving there. Smh. read more

Very unorganized. They put 2 cars before me and they tried to place a third car ahead of me. I had to get out of my car and tell them it was BS. Absolutely no reason for them to do that except they are unorganized. I will not be coming back to this Jiffy Lube again. read more

Nice enough employees but, they're extremely slow. Waited for almost 2 hours for them to do two cars in front of me. The whole place stinks like marijuana and they all move around like they're high. Easily the worst jiffy lube I've ever been to, I would not recommend coming here. read more

This specific location just 0 at everything!! the combo of gas station and running a jiffy read more

STAY AWAY THEY DIDN'T TIGHTEN MY OIL FILTER AND NOW I AM OUT OF A CAR!!!! MY ENGINE IS FROZEN! So I came to this Jiffy Lube for a simple oil change, I even asked them to check the undercarriage to make sure there were no other leaks I should get serviced. They told me, no maybe a screw was loose, we tightened everything for you, so after that, I drove for say a month or two, and then saw a check oil light. So I pulled over got more oil and then after a few more blocks, car dies... Taking it to a body shop, I found out that they had not properly secured my oil filter so there was no oil left, and my engine was frozen thus my car is now dead..... I have to purchase another, pray I get a loan approved with a decent rate, and I am pretty much out of luck, out of a car, all thanks for Jiffy Lube and their half-ass, poor trained technicians. NEVER GO HERE EVER EVER Please SAVE YOURSELF! read more