Pitt stop auto care saved the day. Brenda my advisor super friendly and professional. They stand by…read moretheir work also. Got a flat in my Tesla near lax. Luckily I found Pittstop. Not only they got my back on the road but I had some questions and concerns and they helped me all the way through the process. Because of this experience. I'll definitely be using them in the future for all services

NOT A SAFE SHOP I…read moreplaced an order to replace a tire and to do a tire rotation. Pittstop replaced the tire within 30 minutes of me dropping off my car but forgot that I had requested a tire rotation. Upon reminding them that I ordered a tire rotation, they completed that within an hour. As part of their tire rotation service, they filled the air of each tire. Within 30 minutes of driving away, my car detected that the psi (air pressure) for one of my tires was low and decreasing incrementally. I parked my car to attend an event for an hour and assumed that the psi reading was just a system error that would reset once I restarted my car. Upon restarting my car, the psi was lower and at a dangerous level (my car screen had a warning message advising me to park my car). I called Pittstop letting them know about this problem, that I could hear air leaking from one of the tires, and that I'm on my way back to the shop. In the 15-mile ride back to Pittstop, I had to stop at 2 gas stations to fill air in the tire for fear that it would fully deflate as I was driving the road. It was extremely dangerous and unnecessarily stressful. Upon arriving, they inspected the tire and realized that the pin for the tire was broken. I asked one of their mechanics how it was broken and they just said, "it just happens.... who knows?" They didn't accept any responsibility for failing to hear that air was leaking from that tire (which was obvious as soon as you removed the plastic cap) or checking whether the pin was broken or not. These are simple post-repair diagnostics a mechanic should do to protect the safety of their customers. I am extremely disappointed in my experience here -- particularly given how dangerous the situation could have been if I did not have a car that had technology to warn me when air pressure is dangerously low.

Very honest place. Gave me his time, did test run with me to diagnose issue, looked under my car…read moretold me issue is a loose part not mechanical and sent me off. Honest car shops that I trust are hard to come by. He was very straight to the point

Went to another larger tire shop down the street to try and get a tire repaired. They said it would…read morebe an hour and a half. I drove around the corner and found this place. The owner took me right away. I was out of there in 10 minutes. He also put air in the other tires and inspected them. Super nice. I will go the again. Thank you, Joe.

great alternative when Jiffy Lube was tied up. might actually come here for my next oil change…read more staff was friendly. i was able to stay in the car while they worked. quick and easy, out the door in about 15mins. comparable prices to Jiffy Lube. highly recommend.

WORST SERVICE out of any valvoline I've ever been to. Every service I've had the past few years at…read moreany valvoline has always been consistent and quick but this location was the worst experience out them all. The technician Hector that helped me today was extremely unprofessional, careless, and irresponsible. If I could give 0 stars I would, because customer service from him was the beyond terrible. Background: I came in there for a normal oil change around 9:45am in the morning. There was only one other car there and overall didn't seem too busy. However the technician that came to help me had a persistent cough that day so I kept my window half up as a protective barrier. He constantly coughed through our conversation (which normally I wouldn't mind from anyone) but the fact he would cough openly without a mask or would not at least cough into the elbow made me extremely uneasy. I'd often have to ask him to repeat himself because his coughs made it difficult to understand him and he became very frustrated by this. He blamed me for keeping my window up as the issues for not hearing him (but I've done this at other locations and never had an issue), blamed my window up for why my tap to pay wouldn't work , and then tapped aggressively on my window to bring it down (which I would not do as I was also protecting my family inside who witnessed his awful behavior). Eventually I had to pay with my card which worked, but he returned it with oil marks left all over my white card. I had to ask for a napkin to wipe the oil off my card and my hands, but 1) I'm pretty sure that's a safety hazard getting oil on the customer and 2) he certainly was not changing gloves as needed according to the valvoline health and safety guidelines. As someone who works in healthcare, I understand if you need to work while sick or with a cough, but it's completely unprofessional to be rude to your customers for your lack of hygiene.

This is the type of shop they used to have in the past when honesty was the best policy. Tony…read moreexplained everything that needed to be done, gave an accurate price range and had it done sooner than expected. After my transmission was replaced he explained in detail what had happened to it, sending photos and allowing me to take one of the used parts to show what had occurred. His staff were also friendly. He even referred me to someone to have some detailing done at a later time. This is a company you can trust to do the best possible job for a reasonable price. Hi-Tek is a great example of the type of company with which I truly enjoy doing business.

Amazing service and price!!! Tony and his team at Hi Tek…read more We're just awesome. Friendly fast and affordable!!!. Would recommend them 100%!!

I had an issue driving in for a beach weekend. Drove up and in 2 minutes Bryce figured out the…read moreissue and it was a body panel and sent me away with a recommendation for a body shop. Great service to help a family in need!!!

I have been going to this location for three years, but I've been going to Firestone for over a…read moredecade for my repair needs. For about two and a half of those years, I had very few issues and the staff was generally pleasant. Most of the problems have started within the last six months. Six months ago, I went in for an oil change and an alignment. This was a standard service. The first thing they did was try to upsell me on a new battery. I had replaced my battery one month prior. When I asked them to show me the battery readings, they refused. They also tried to upsell me on several fluids and a cabin filter replacement without showing me the condition of my current cabin filter. Before the service even began, I told them very clearly that I did not want to be sold anything and that I only wanted an oil change and an alignment. We went back and forth for five minutes before they finally gave me my keys back. Strike one. The next issue involved a TPMS sensor replacement. They quoted me $185 per sensor and told me over the phone that they would price match any competitor, guaranteeing they are the lowest price out there. I obtained a quote from Big Brand Tires for $103 per sensor. I called Firestone back and explained that I had a printed invoice showing the lower price. They refused to acknowledge that they had made this guarantee and told me the price was not negotiable. Strike two. Yesterday, I called to get a quote for an engine tune up. They put me on hold for twenty minutes. I called back and was told they were very busy, but that if I left my number they would call me back within half an hour that afternoon. I left my number and never received a call. Today, I called again for a quote. The person who answered said he needed to get the service manager and then put me on hold for nearly thirty minutes. Since I was already in El Segundo, I decided to drive to the shop while still on hold because this had become ridiculous. Two minutes before I arrived, the call dropped after sitting on hold for so long. When I walked into the shop, there was a single employee sitting behind the desk with no customers around him. He was not helping anyone and did not appear busy. I told him that I had been left on hold for nearly thirty minutes. He offered no apology and barely acknowledged the issue. He then spent ten minutes putting together an incomplete engine tune up quote that did not include all of the services I would likely need, clearly setting things up to upsell me later. To make matters worse, there was a sign posted in front of the computers that read, "The best experience begins on the phone." Based on my experience over two consecutive days, that statement is laughably ironic. Strike three. They are out. I am no longer willing to give Firestone any more of my money, and I have been their customer for over a decade. The only reason I may return is because I prepaid years ago for a lifetime alignment when I bought my car. If they attempt to upsell me during that visit, I will tell them to stop and give me my keys. If any other shop offers a comparable alignment program, I will never return to Firestone again. For the sake of encouraging better customer service, I strongly recommend that potential customers avoid Firestone, especially the Manhattan Beach location. Getting a car repaired is already an unpleasant experience, and this location seems determined to make it worse rather than better. 2/26 UPDATE JUST FOR KICKS: I was reached out to by the store manager, who offered really nothing more than apologies. No incentives. No reason for me to trust them as a service provider for my car. Although it was a friendly gesture, it didn't really remedy anything. I was basically offered the same thing from the BS "socialcare@bfrc.com" e-mail response to my Yelp review: "we are sorry for the inconvenience." They are really doing a good job of cementing my stance that I will not be using them again.

What a wonderful oil change experience. I highly recommend this location for pricing and most…read moreimportantly timely service. They responded back via yelp within same day, within same hour! And they scheduled me an appt for next day and stayed on time and beat promised time. I will definitely recommend. And no upricing!

I corresponded with Precision Auto Care via Yelp chat, and they were very quick to respond,…read moreanswering all my questions and being upfront about charges and anticipated timeline. They were one of few shops I found that would do vehicle repairs with outside parts provided by the customer. They scheduled an appointment for me right away, which was easy and seamless. They were able to get the job done in the amount of time they initially quoted, and the price was much better than what the dealership would have charged me. So far so good and my car is running smoothly!

Cal is not only a great mechanic, he's a great honest human being. I was referred to him by another…read morelocal mechanic who could not figure out my trucks issue. He got it running almost like new. It's a 36 year old truck. He knows his stuff. His prices are very fair and won't sale you part or service you don't need. Thank you! Jose C.

I've been coming here for years and they have always been beyond welcoming, knowledgeable, and…read morefair. The older gentleman honestly may have saved my life; my car was in such bad shape (BMW well over 10 years old) and instead of taking thousands of dollars to fix the symptoms rather than the root of the problem(s), he kept it honest and said maybe it was best to let the car go. I listened. (Thank you for that, sir) Bittersweet now that I have a new car/new warranty, but the second it expires, I'll be right back at C's! They are truly an exceptional family.

They were honest with my needs. They actually pointed out something that the dealership didn't do…read morefor my car even with 60K miles on it. The showed me the Car Fax because all dealerships are supposed to write what type of services they have done to a vehicle. My dealership put schedule maintenance on my car, but never went into a detail what type of schedule maintenance. So it's very vague. However, Luke King put in every single detail of work that done in my car, not a blanket statement. I appreciate Danny and Chris!

I usually go to Chris and his team here to bring my used vehicles. Because everybody knows once you…read morebuy a used vehicle that has over 200,000 miles it's going to need a honest and fair priced mechanic, cause it's going to have issues. My latest vehicle was a 97 ford E-250 cargo van, typical ford always got issues, just out of curiosity I went shopping around for prices to get my fuel pump replaced. Stupid me I wasted a day "time and money" pricing other shops with their shady cheap mechanics, when I should have just went here first and trusted them. Victor helped me out with a very fair price and even replaced my fuel filter as well for a couple dollars more so one less issue to deal with in the future. I definitely recommend them and knowing this ford it will have another issue, I highly recommend, definitely sticking to the lube king. Thanks to them I can get back to work! Making money instead of losing money, thanks guys.

Joe accommodated us on the last-minute notice and had a bunch of people coming in first thing in…read morethe morning but he makes you feel like you're the only customer been coming on and off to Dynamic Performance for years depending on what cars we own if you own a German vehicle and live in the South Bay. This is the place to go.

Wow, what a team my neighbor recommended this place after a dealership told me I would need a whole…read morenew transmission on my 2003 ML 350 .... in one day My car was diagnosed and two days later I had it back in my driveway running smoothly. All I needed was a conductor plate and experienced technicians that weren't afraid of a high mileage older car. If you have Mercedes Audi BMW, I would trust these guys. I'll be taking my new car to them as well. Ben was who I interacted with mostly and was fair and honest price included tax, which was really helpful. I also spoke with Mike and met Joe and I can see why they're such a great team and why my neighbor said I shouldn't have gone anywhere else first!! Thanks guys!!

Hugo or John...please call me to return my fob. I need to access the garage. Thank you!read more

We have been taking our family 2011 Audi SUV for service/repairs to the owner John and his…read moremechanics for a few years now. John has always been very courteous and has given us an honest and fair assessment of the condition of our car. His prices are very reasonable as well. I've owned many cars over the years and have had many dealing with service centers. John's shop is the best I've been too. Highly recommended.