I don't usually take the time to write reviews, but they truly deserve one. Communication was great…read morefrom start to finish, all handled through Yelp. The service was amazing-- quick, professional, and efficient. Their waiting room is spacious and peaceful, which made the experience even better. Everything was done promptly and handled with care. I was very pleased with their service and would definitely recommend them.

5 stars all the way…read more After dealing with a frustrating experience at another repair shop, I brought my 2011 Audi Q5 to Pacific Tire Service Center and I'm so glad I did. Miguel and his team were incredibly thorough, honest, and professional from the start. I originally came in for a check engine light and rough driving issues, but during their inspection, they found additional problems that had been missed -- including failed suspension work and issues related to a previous oil leak repair. Miguel took the time to explain everything clearly, provided before and after photos, and even showed me the actual parts so I could fully understand what was going on. There was also a female mechanic there (I believe she may be one of the owners), and I absolutely loved her. She was knowledgeable, direct, and helped confirm concerns I had about previous repairs. You can tell they genuinely care about doing things the right way instead of just taking your money. What I appreciated most was the honesty. They didn't try to upsell me or pressure me -- they gave me real information and helped me make the best decision for my car. Finding a trustworthy mechanic is hard, and this shop gave me peace of mind. I'll definitely be coming back and recommending them to others.

Very helpful, very professional, extremely reasonable; Jason, the assistant manager, gave me good…read moreadvice as to what to service now, what I can hold off on and the best way to approach service in the future. I've had brakes done there in the past and oh by the way, they also sell tires which I've purchased for both my vehicles. Highly recommend.!

I pulled up about 30 minutes before closing with a tire that was sad and flaccid (ish). I went…read moreinside first, where someone who seemed like a supervisor was on the phone with a client. Fair enough. I stood there patiently at the front desk for about five minutes, fully visible, and got absolutely no acknowledgment. No glance, no gesture, no wave. Nada. With the clock ticking and closing time creeping, I went back to my car to restart my search; stressed and sitting there with a sagging tire. Then I saw Eric and his coworker out front. They looked friendly, available, and most importantly, present. I walked over, Eric came to take a look, quickly assessed the situation, had me pull the car up, and got straight to work. He handled it quickly, efficiently, and right before closing time. I didn't have cash on me, but this review is the least I could do after he quite literally did the heavy lifting. If it weren't for Eric, this would have been a very different review. Funny how often the people furthest from the front desk are the ones actually carrying the business. Some people hold the title. Some people do the tire lifting. Eric is clearly the latter. So yes, 5 stars for Eric. In this little roadside drama, he was the fix, while others felt more like the nail in the tire, expecting the other three wheels to do all the work. Thank you, Eric, for the hospitality, the efficiency, and for working right up against the clock.

I went today without an appointment for a tire repair. Initially the manager asked if I could wait…read more2-3 hours! Of course, I said I couldn't and she said let look at it first. What I thought was going to be several hours of waiting became completed in 15 minutes. I didn't get her name, but she was great today! The vehicle I took was a company vehicle and I will be recommending this location to our Ownership for future services. Thank you again America's Tire of Torrance! -- Joseph

"picked up a nail in my tire" FIXED IT FOR FREE , YEP !! in less than 30 minutes back on the road!…read morethis is a renowned establishment for years, providing exceptional service, great tire and service prices, fast and to the point, NO FLUFF here ! they did my "free tire repair as always" Free patch job on a almost flat tire "picked up a nail in my tire" [ Wed. may 13 2026 ] good job guys . . . .

Great experience at Global Tire in Manhattan Beach. The team was professional, honest, and fast,…read morewith fair pricing and excellent service. Highly recommend if you're looking for a reliable and trustworthy shop.

Not only do these guys do great work, they are extremely helpful and kind!!…read more I had a tire losing air and unknowingly called 6 minutes before closing. The gentleman who answered (I believe his name was Allan) said I could come over and he would still help me. Awesome people!!!

Wonderful experience. It's clear that the management and ownership of this service center are…read morefocused on building a strong reputation within the community. The service team was accommodating, professional, and genuinely kind. I brought my car in for a tire patch, and they handled it quickly and at no cost. They understand that taking care of customers the right way builds long term trust and loyalty. It's a smart, community focused approach to doing business. I'll absolutely be referring others and will be back for any future car needs.

Amazing experience, I'll definitely return here for my automotive needs!!…read more My tire had been deflating slowly over time, and finally I decided to get it checked out. The first place I went tried to rip me off by saying I needed new tires entirely. I didn't believe them so I visited Discount Tire and Service and they had my tire patched and repaired (it was a nail) in under an hour--and they did it FOR FREE!! I hadn't even made an appointment (because the other place freaked me out), I just called and asked if I could come over. The person I spoke with (Chris I think?) was so warm and friendly. The person who did the repair explained how my tires were fine, it was just a nail. They really inspired confidence and gained a new customer for sure! Thank you Discount Tire and Service!!

I had an issue driving in for a beach weekend. Drove up and in 2 minutes Bryce figured out the…read moreissue and it was a body panel and sent me away with a recommendation for a body shop. Great service to help a family in need!!!

I have been going to this location for three years, but I've been going to Firestone for over a…read moredecade for my repair needs. For about two and a half of those years, I had very few issues and the staff was generally pleasant. Most of the problems have started within the last six months. Six months ago, I went in for an oil change and an alignment. This was a standard service. The first thing they did was try to upsell me on a new battery. I had replaced my battery one month prior. When I asked them to show me the battery readings, they refused. They also tried to upsell me on several fluids and a cabin filter replacement without showing me the condition of my current cabin filter. Before the service even began, I told them very clearly that I did not want to be sold anything and that I only wanted an oil change and an alignment. We went back and forth for five minutes before they finally gave me my keys back. Strike one. The next issue involved a TPMS sensor replacement. They quoted me $185 per sensor and told me over the phone that they would price match any competitor, guaranteeing they are the lowest price out there. I obtained a quote from Big Brand Tires for $103 per sensor. I called Firestone back and explained that I had a printed invoice showing the lower price. They refused to acknowledge that they had made this guarantee and told me the price was not negotiable. Strike two. Yesterday, I called to get a quote for an engine tune up. They put me on hold for twenty minutes. I called back and was told they were very busy, but that if I left my number they would call me back within half an hour that afternoon. I left my number and never received a call. Today, I called again for a quote. The person who answered said he needed to get the service manager and then put me on hold for nearly thirty minutes. Since I was already in El Segundo, I decided to drive to the shop while still on hold because this had become ridiculous. Two minutes before I arrived, the call dropped after sitting on hold for so long. When I walked into the shop, there was a single employee sitting behind the desk with no customers around him. He was not helping anyone and did not appear busy. I told him that I had been left on hold for nearly thirty minutes. He offered no apology and barely acknowledged the issue. He then spent ten minutes putting together an incomplete engine tune up quote that did not include all of the services I would likely need, clearly setting things up to upsell me later. To make matters worse, there was a sign posted in front of the computers that read, "The best experience begins on the phone." Based on my experience over two consecutive days, that statement is laughably ironic. Strike three. They are out. I am no longer willing to give Firestone any more of my money, and I have been their customer for over a decade. The only reason I may return is because I prepaid years ago for a lifetime alignment when I bought my car. If they attempt to upsell me during that visit, I will tell them to stop and give me my keys. If any other shop offers a comparable alignment program, I will never return to Firestone again. For the sake of encouraging better customer service, I strongly recommend that potential customers avoid Firestone, especially the Manhattan Beach location. Getting a car repaired is already an unpleasant experience, and this location seems determined to make it worse rather than better. 2/26 UPDATE JUST FOR KICKS: I was reached out to by the store manager, who offered really nothing more than apologies. No incentives. No reason for me to trust them as a service provider for my car. Although it was a friendly gesture, it didn't really remedy anything. I was basically offered the same thing from the BS "socialcare@bfrc.com" e-mail response to my Yelp review: "we are sorry for the inconvenience." They are really doing a good job of cementing my stance that I will not be using them again.

They were quick, efficient, and as far as I can tell, honest. Appreciated the work and the effort.read more

I recently reviewed this business after I had a few minor problems with the service, which was not…read morelike this place as I have used this business for tires on all of my previous cars and current cars. Never had any problems. Great service great quality and prices. However after the area manager Mitch reached out to me. He absolutely went out of his way to help me, and put the problem right. And he did just that. What a guy, he's so nice and very understanding. He contacted the store manger Reina, she then contacted me and was also a very nice person, absolutely amazing, and sorted the problem out instantly. I just want to say thank you to both of them. And the workers at the tire shop. I'm looking forward to doing business again. Thank you so much.

Pitt stop auto care saved the day. Brenda my advisor super friendly and professional. They stand by…read moretheir work also. Got a flat in my Tesla near lax. Luckily I found Pittstop. Not only they got my back on the road but I had some questions and concerns and they helped me all the way through the process. Because of this experience. I'll definitely be using them in the future for all services

NOT A SAFE SHOP I…read moreplaced an order to replace a tire and to do a tire rotation. Pittstop replaced the tire within 30 minutes of me dropping off my car but forgot that I had requested a tire rotation. Upon reminding them that I ordered a tire rotation, they completed that within an hour. As part of their tire rotation service, they filled the air of each tire. Within 30 minutes of driving away, my car detected that the psi (air pressure) for one of my tires was low and decreasing incrementally. I parked my car to attend an event for an hour and assumed that the psi reading was just a system error that would reset once I restarted my car. Upon restarting my car, the psi was lower and at a dangerous level (my car screen had a warning message advising me to park my car). I called Pittstop letting them know about this problem, that I could hear air leaking from one of the tires, and that I'm on my way back to the shop. In the 15-mile ride back to Pittstop, I had to stop at 2 gas stations to fill air in the tire for fear that it would fully deflate as I was driving the road. It was extremely dangerous and unnecessarily stressful. Upon arriving, they inspected the tire and realized that the pin for the tire was broken. I asked one of their mechanics how it was broken and they just said, "it just happens.... who knows?" They didn't accept any responsibility for failing to hear that air was leaking from that tire (which was obvious as soon as you removed the plastic cap) or checking whether the pin was broken or not. These are simple post-repair diagnostics a mechanic should do to protect the safety of their customers. I am extremely disappointed in my experience here -- particularly given how dangerous the situation could have been if I did not have a car that had technology to warn me when air pressure is dangerously low.

Amazing customer service overall had an amazing experience I went in because my clock spring was…read moremessed up on my Tesla model three they were able to help me out good pricing and Tesla was trying to charge me 1300 just to take a look I would totally go again

Paulina and the mechanics here quite literally saved the day when I needed very specific tires for…read morea warranty to replace my flat. I wish we found them before we towed my car to a different tire shop who had them in stock on their system but couldn't locate them, but I'm so happy we ended up at Pacific Tire. Paulina was very helpful over the phone, and they understood the assignment. I had my car towed here and they were done SO FAST. Amazing!! The tires were actually less expensive here than what we paid previously (although my previous tires had a warranty on them). Thank you for helping us out with our emergency!! We will likely come back here again for our next tire change :)