I came into Jiffy Lube today and was greeted instantly as I pulled in by Mike and the crew with a smile and professionalism. With no appointment they got me in right away which I was pleased and surprised with. upon discussing my vehicles routine oil change; Mike was trying to find any way he could save me money! He was successful! He was polite and informative and went above and beyond by offering a rear differential fluid swap and a fuel injector cleaning that was much needed in my opinion. They ensured it would be speedy and I would be on my way and they delivered! Seemed like a good group of guys that work well together and treat thier costumers with respect. So big shout out to not only Mike but all of the guys at this jiffy lube. I highly recommend getting your car worked on here and will be back at this location for my next oil change! read more

Today I got an oil change and a new battery here. The service was so speedy. The people here are very professional and friendly. I left with a smile on my face which doesn't happen often with auto services. read more

Shout out to Phil at Jiffy Lube on Harrison Ave. I drove to Portland and backs and was a couple blocks from the gas station and feeling like an idiot for running out of gas... I called Jiffy Lube and Phil came and got me to drive me up the street to get gas. I had gas and to the gas station in less than 10 minutes. Thanks Phil!! read more

Been coming here for 16 years and today was the last time. Last oil change in September that jiffy did, it leaked oil all over my garage. I returned and asked them to look at it. They said nothing was wrong and was normal. After a few weeks of scrubbing concrete garage floor and it continuing to happen, I returned and asked them to look again. Then the manager assured me his best guy did the work and nothing was wrong. So I decided to take it to the black lake branch. They were much more helpful and found the problem in less than five minutes. The gentleman made a note in the computer system so I could later be compensated. Today I went and talked with the manger on Harrison. He denied that they still did anything wrong and said he didn't have access to give discounts or free oil changes. I asked if they could work with me on it, they offered 15% off. I laughed and walked out. Doesn't he know that's what they send me in a email monthly? 15% off is what everyone should pay if they sign up for emails. After leaving I went back to the black lake branch where I was treated as a valued customer and was fairly compensated for my troubles. I will now be going to the black lake branch from now on and I advise you do the same. read more

Great service! Very friendly, comprehensive without pressure. Very fast and helpful! I got right in and out with no hassle. Much better than other places. I will be back for sure! Thanks to the team for making it easy and painless. read more

If I could give 0 stars I would. Please don't ever go to this location! I came in for a regular oil change on Christmas eve. Everything seemed fine and customer service was great until the next day when I noticed my car was now dumping oil. I knew there was a small leak in the top half already but this was a very significant and active leak now. I took pictures and returned my car to the Jiffy Lube to have them look at it just in case the filter maybe wasn't tightened or something like that. They had my car for a total of 30 seconds and the manager came to me and told me I didn't know what I was talking about, there was no leak and whatever I was seeing was just oil runoff from the undercarriage since it had just rained that day. Instead of arguing with someone who was either completely blind or that unfathomably uninformed about basic car mechanics, I decided to take my car over to my mechanic the next day (since they were closed on Sundays) My mechanic confirmed the very obvious new leak (since they had just seen my car less then 2 weeks ago) They found it was a connector piece to the engine had been damaged and needed to be replaced immediately. They did say that it is a common piece to break during an oil changes because of how close it is located to the oil filter and that was the most probable cause for the damage. The total repair cost me an additional $200.00. My mechanic took pictures and gave me a receipt with a statement confirming Jiffy Lubes responsibility in the damage. I took the receipt over to Jiffy Lube and the manager (the one who originally said I was just seeing water runoff) sincerely apologized for his mistake and said that he'd take care of me but he'd have to call his supervisor first. About 2 weeks later I called back to see what the status was, since I hadn't heard anything yet. Turns out Jiffy Lube had fired the manager I had originally talked to and the new manager that took over had no idea this had happened. She apparently did her own version of an investigation and eventually came back to me to say that even with the pictures, receipt, and statements provided she could not officially claim responsibility for Jiffy Lube's actions, especially since the employee that did cause the damage no longer worked there. However because it was an obvious connection to their work she was willing to give me a free oil change the approximate cost for the work which was a $50 value. Unfortunately $200 is not worth going to small claims court, but I still feel it important to warn the public of this agency's blatant incompetence and complete lack of integrity. Moral of the story: Don't walk away from Jiffy Lube, RUN! read more

Great service and friendly faces. Michael Rogers was so helpful and knowledgeable! I really appreciate how helpful he was! Thank you!!

I have been a Jiffy Lube customer for a long time, and I can't remember an instance in which I wasn't satisfied. My wife and I were out shopping the other day and passed the Harrison Avenue Jiffy Lube and decided to stop in. I knew I was a bit early for an oil change, but it was convenient so we decided to get it done. After checking the oil, the polite employee told and showed me that the oil still looked fine and suggested it didn't yet need changing. So instead of taking advantage of me -- which they certainly could have done -- they topped off my oil at no charge and sent me on my merry way. And that's how you retain loyal customers. Bravo to them. read more

The staff were very nice but damn....didnt want to believe they would bullshit me to up sell and get more money out me but they did. Went in for oil change and if I had bought everything they suggested would have ended up paying more than 250 bucks. I didn't know what oil my husband had put in before and when the tech brought up my history from another jiffy lube she said she didn't know what they used but was "probably one of these " as she pointed to the most expensive oil services. In fact even said it in fact was because of the code they used for the previous oil change. So when I FINALLY got in touch with my husband he informed me how full of shit they were because he never ever pays for the premium oil services. Ugh read more

I have been using them for over 20 years. When it comes to a fast oil, lube, & filter service, they provide great service. No appointment necessary (unlike larger mechanic shops or dealerships), just drive right up to them and they take it from there. Objective service recommendations (no shortcuts or fear tactics). read more

i am not sure why the employees assume you know nothing of cars if your a female. I sat in the waiting area as an employee explained to a lady what her car needed. His illogical leaps from filters to pumps, sludge in the engine ( mind youcar had 29k on it) wipers and more were idiotic and was preditorial. I told the guy this when i left. When the woman sat down next to me she started to get on her phone, I told her she should take the car somewhere else and not to trust them. She left and I will never return. Its not ok to do this to anyone. read more

these guys are amazing. they have gone above and beyond for me numerous times. they treat me like a friend, not a customer. i won't get my oil change done anywhere else now! i am a small, young woman and other car places have treated me like i am lesser because of this, but these guys are extremely respectful and do not do that whatsoever. definitely would recommend. read more