I had a great experience at Jiffy Lube! Everybody there was amazing, especially Yon-Alec. He really took his time explaining my different options, what services my car needed, and truly went the extra mile to make sure I understood everything. Diamond, Brandon, Mario, Victoria, and the entire team at this location were all incredible. Before coming here, I went somewhere else for an oil change and didn't receive anywhere near the level of attention and care I got here. What stood out to me the most was how welcoming and attentive they were from the moment I arrived. They even walked up to my car before I got out to ask how they could help me. That level of customer service is rare these days. Top-tier treatment from start to finish. I would definitely recommend anyone to visit this location! read more

This is my go to for oil changes! Didn't try to sell me everything as I told them I just did the wipers and the filter.

I was just at Jiffy Lube and I was serviced by Carl who has VERY HORRIBLE customer service skills. I own a car rental company and I bring all of my cars to this Jiffy Lube to be serviced and today I was given a hard time because I did not have a discount code when I explained to Carl I always receive a discount because I bring multiple cars here he said it's not his job to give me a discount. Which is understandable, but because I do bring in a lot of business here most businesses would want to keep that relationship going and to offer. A discount would be a way of showing appreciation. Carl was very combative and argumentative concerning a discount code. After a 3 minute intense back-and-forth, he finally stated that he "would do me a favor and give me the discount" (sarcastically ) It was a very stressful interaction. Hopefully, the problem can be fixed because This Jiffy Lube is close by my business, but I will not hesitate to take my business elsewhere. read more

Great service team!!! Highly recommend!!! Aleesha, Roshane, Mario, Marlon, and Dixxon were knowledgeable, friendly, and on attentive. read more

I love the new managementI went today and their service was perfect. They where very nice to me and the whole process was amazing. I'm glad they got different management In the store. I'm definitely coming again. read more

Today 8/26/2024 I used a Groupon voucher that stated that a synthetic oil change was 54.99. I offerd my Groupon up front, but was told to pay when done. I refused all requested additional services. When finished they had some kid, not the original person tell me that it's 13.82. When questioned, they said it was for oil disposal. This is a scam place to do business with. I contacted Groupon and they said that they couldn't do anything, because the Groupon was redeemed, but gave me a discount totaling 11.00. This place is run by thrives and now I wonder what products they used. Don't use this place, as you will be sorry. read more

Horrible service. Went for an oil change! They messed up my engine! I am thinking it is purposely done :-(

I was overdue for an oil change...like way overdue! You were able to sit in your car and wait until they were ready for your car. Once they are ready, you pull up and they do all the work while you sit in your car. They were quick, efficient and offered me different oil change options that best suit my needs for my car. I picked the mid range blend option and the bonus was I found a $15 off coupon on the Jiffy Lube website. SCORE!!!! I would highly recommend Jiffy Lube if you want to get the job done quickly. read more

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Had a wonderful service on my Kia today waited about 15 minutes to get it service . And the oil changed was quick and efficient. The staff was amazing and very informative. The person who helped was very nice to me and walked me through everything. I just know he had short curly hair , didn't catch his name. read more

RIP OFF!!!! They overcharged me for an standard oil change they wanted $59?!?! Better off going to Firestone $28 Max! DO NOT GO HERE!!!!$$$$$$$$ read more

damage my car, customer service is bad, please don't use this place. este es un pésimo lugar, lleve mi carro y estando ahí le cambian el aceite, el sensor del cambio de aceite no lo lee por falta de nivel, prenden el carro el mecánico líder que no sabe nada y el carro se apaga cascabelea el motor y lo sacan A la mitad de la calle porque necesitan el espacio, llega la hora de salida y todos se van y nadie responde read more

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The worst don't go there.. the worst customer service, nonchalant nonchalant took forever. They really don't care about the customer the place or anything and the management must be awful ..,the Jiffy Lube on 84 in Davie is great with great customer service, but this one here has bad management. Stay away. read more

Great service! Came for oil change and it was unbelievable super fast. Workers there are super friendly, helpful and not pushy at all. Explained everything and made some recommendations. Will definitely be using them in a future! Why only 4 stars but not 5 is bc it was a little bit confusing at the beginning: where, how to park, and after the service they put a red carpet under the driver door to step on like a superstar which is really great but confusing at first. read more

Jay was really helpful when i went in for an oil change yesterday. The customer service was great, and they changed the oil in a matter of minutes. I usually get my oil changed at other mechanics, but it takes longer and i have to leave my car there. I highly recommend going here instead. I cant recall the names of the other people that worked on my car, but everyone was great. The price was really good too! read more

$158 for a oil change? unbelievable. yea they managed to do it quick, less than 10 minutes. Do I trust they're expertise? no way! especially not the really pale looking kid smoking his nicotine vape while supposed to be working on my car WITH THE MANAGER LOOKING OVER HIM?? great job guys. especially the manager. it's only a matter of time before a lot of people start catching onto you overcharging customers. ridiculous. definitely won't be returning btw, I downloaded this yelp app to write this review & I rarely ever write reviews. thanks for that. I hope you guys get coming to ya whatever karma deserved. I feel bad for the 2 older gentleman paired up together actually working, looking like they give a F & care about their customers. Indian looking manager & pale looking white kid butt buddies with the manager, good luck. read more

When I pulled my car into the bay and rolled the window down, I was hit with loud music using the N and F words along with slang names for male and female anatomy - playing this music at a place of business was completely inappropriate and unprofessional. I couldn't wait to leave this place and have zero confidence the work was done properly. The single woman in the next bay over kept her windows closed the entire time and looked worried. The female manager had to actually step outside the shop to speak to a customer on the phone. The shop was also filthy - and I have been to many other Jiffy Lubes and such places and this was the filthiest. I will be taking my car to another mechanic to have the entire oil change re-done. read more

Honestly, the worst jiffy lube i have ever been to. Waited for 20 mins to try and fill up one tire and when i went to ask how long. The manager told me the workers are busy but they got 5 guys working on car for something that takes 3 mins to fill up my tire. The manager even told me to go to a gas station that they got pumps. don't waste your time coming to this shop that is run by people who don't give a fuck. Go next door to Good year tire where they took me in less than 30 seconds and it was the best service ever. I can assure you i will Never going to Jiffy lube again. read more

It's a cheap alternative for an oil change but this location cannot be trusted with any other service for your car. Replacement parts are cheap and labor charges expensive. And when the equipment fails causing an even higher repair bill they don't responsibility for the mistake. Avoid them and go elsewhere. read more

This morning I went to jiffy Lube to have a oil change and the customer survive was horrible. They were incredibly rude. Once I asked to speak to the manager its as if they refused to give me his name. Once I talked to the manger Nikko Rivera he was incredibly rude as well. I only needed an oil change, but they kept telling me about other survives I did not need. read more

I was in and out quickly and efficiently. The staff were extremely friendly and professional while maintaining all safety precautions related to COVID. I highly recommend this Jiffy Lube! read more

Brought my Mercedes in for an oil change. I don't see how there could be so many negative reviews on this location. Everyone I dealt with today was absolutely professional and polite. I have nothing but the best to say about the level of service and the job they did. read more

bait and switch in pricing I caught mine early still paid more than coupon price my son not so lucky, he's a younger driver they got him for almost 100 on oils change for truck rather then the $52 offer. pretty safe to say the lost a family of customers. make sure you have your coupon do not give your card until presented with invoice/billing! read more

Worst service EVER! If there was an option of a danger sign, that would be more appropriate! 1st, I asked for a tire rotation, but due to their policy and my front tires being too low in tread, they would not do it. Which is fine. But when i go to check out, tire rotation charge was still on there. 2nd. Technician left hood unhinged. While i was driving, i heard something strange in car, so I slowed down until I could pull over. That is when i noticed the hood. Do they know how this could have gone very wrong?!?!? 3rd. Two weeks later. My car was stalling. My Dad popped the hood and found that an air filter (later determined that it was a dirty one) was sitting right on top of the engine!! Then he unhooked the latch where the air filter was suppose to be, and guess what! No air filter!! I paid for a new filter but it never got installed. 4th. Due to car stalling, i took it to the dealer where they determined that it was the fuel pump & luckily my car is still under warranty. Not saying that it was totally the Jiffy Lubes Techs fault about the fuel pump, but if you google information on what happens when your air filter is dirty, imagine what would happen if there wasn't one at all!! Finally, i complained to both corporate, and to the branch and all they can do is give me my money back for the air filter! Never, ever, ever again!! Michelle M. read more

I spent 90 minutes waiting for 2 cars ahead of me. Then they were trying to convince me of using a more expensive oil... then they charged me for a service that I did not request... I have been a customer for some 6 o 7 years, in different states, 3 different cars. This is the worst experience so far with this company. read more

They are so great here. Very helpful and they don't talk to you like your an idiot. In light of this corona virus, they are fabulous and I will definitely come back as long as Rubin Is the manager. read more

This Jiffy Lube is the absolute worst! Every time I go in for an oil change, they somehow find 20 other things wrong with my car. They normally recommend 300-500 dollars worth of work every time. There is nothing wrong with my car. They do this to other customers as well. I end up going to a jiffy lube in Davie, FL which is way better. Do not waste your time here. read more

Fast service! Went for an oil change and they even checked my tire pressure. Very professional.

Very busy location! I use jiffy lube because the company I work for has a fleet account with them. To me an oil change is an oil change so my review is really just based off the wait time and the staff. Staff as usual was excellent, very friendly and accommodating. The wait time was over an hour and 15 minutes for an oil change. I never really experience this wait at other locations nearby. read more

There is NOTHING "jiffy" about this Jiffy Lube location. We went today for just an oil change and ended up waiting OVER 1.5 hours for the car to be done. We saw about 6 employees working at the two garage bays, so there was def no sense of urgency. The employees were doing a lot of laughing, walking around, and chit-chatting. Then, they pulled my car out of the garage - "Finally, it's done" i'm thinking. Nope, come to find out they don't have an air filter that they recommended I needed. The guy said they called to order and have it delivered, so I would have to wait longer!! Hell no, get me outta here!! Never going back again. Prices are the same as other places, service is slow. I wouldn't complain about paying a little more for faster service. But, this is unacceptable. read more

I go there to this location after 12 minutes someone approach me I told them I need a oil change he told me no problem I give them my keys and around this time another ladies came for an oil change after me I ask the guy who he was the manager how long it will take and he told me 15 to 20 minutes I said okay I will go for a walk I will be back so I go for a walk came back 45 minutes later my car is not ready but the ladies which came 20 minutes after me their car was ready I ask the guy what is going on and he said let my look at my list and I said I came before those ladies and my car is not ready but their car is he said we go with the list I got so mad I said give me my keys he didn't apologize nothing I will never go back to this place I don't recommend this place to nobody read more

Went for an oil change and Juan Carlos said, that I can only use synthetic which cost $139.00. I asked if I can used blend or conventional for the car for is only 24,000 miles. He said no. I said;, I will do it, after waiting and been asked to move my car few times from behind the line that I was asked to be than to the other side which was the other line. Finally to the parking lot, my car was not service. The two young men and Juan Carlos let 3 cars that came after me go before. I asked if I can speak to one of them when they are done. They never came to talk to me. I went and reminded them that i was there before and a slim young man said that he called me waving his hand. I said I never saw him calling me. Since they sent me away to wait by the parking lot I thought they would approach the window but they did not. The slim young man was upset with me and started pointing at my face and got very aggresive and angry because I said I did not see him. I said to not point at me to show some manners to others and not to take advantage of seniors for I am one. I requested to speak to a manager and a heavy set young man approach and said that I better leave because they are not going to do the oil change. I wast over an hour just waiting for them to change the oil but that is not really what dissapoints me the most. My greates hurt was the way I was abuse and pointed at by these two young men. I should have call the police but even though I am senior I still work a part time and needed to go back to work. This happen on 8329 Pines Blvd. in Pembroke Pines. on 2/21/2023. Seniors be ware of this place. read more

I went during my lunch break, the service itself took 20 mins which was what I was told. It wasn't busy, so everything went smoothly. Did exactly what I asked for without trying to sell me other things which I like. Friendly quick service, they have coffee and chairs for you to sit and wait. Only thing, wish they had vacuumed my car but I'm guessing that's only for oil change.. I went for a rear differential service $95 which included at 10% discount with a coupon. read more

Bait & Switch. Stay away. Always trying to upsell additional services that are not needed. Pressure tactics to scare you into needless services (air filters, bades, etc). Overcharge for simple services and make you wait forever. Lure you in with managers specials only to 'find' other things that 'need' to be done. I saw two customers pull their cars out when technician came back with extra expenses not quoted. After repeating that I only wanted one service done and then the manager telling me they would have to do over $600 of extra work to do it right, I said no to which they closed the hood and said 'good luck to you'. Only later did I realize they drained the car and didn't replace the valve caps. (Fixing myself now). Best to figure things out yourself or find a mechanic that is fair. read more

Horrible experience!!! Worst customer service ever!!!! Avoid this establishment at all costs! They denied me a 19 point inspection. "I am sorry but we are done with these for the day" Horrible!!!! read more

This place is great, fast servuce and a knowledgeable staff, nevermind they throw in a free carwash after the oil change. Great prices whatbelse can you ask for. read more

Jiffy Lube - Great service and a free carwash. Knowledgeable staff and good pricing. - Auto Repair Near Me - Pembroke Pines, Florida

I've been coming here for a while to do my oil change and I should've stopped coming here way back.. it never fails every time I come here my car interior is all full of oil stains. My glove compartment, passenger seat and driver seat. I have leather seats and you all know how hard it is to clean oil stains. Today they forgot to rest my oil gauge and to replace the due date sticker... left the old one on the windshield... read more

This place doesn't even deserve 1 star. My boyfriend brought his car in for an oil change and they claimed they couldn't start his car when bringing into the garage. After the oil change, he was driving down the road the car now won't start or accelerate even thought this wasn't an issue before we dropped it off. We called to let them know this wasn't a previous issue, for them to state that because they had an issue starting the car we will have to pay for any further repairs. After stating that this was not an issue that occurred in the past, only after the oil change. I will never go to this place or recommend. read more

Great service, everything thing was smooth and as quick as possible. They explained everything they were going to do and made the experience pretty enjoyable considering COVID-19 read more

I had to subtract three stars from my last rating. They have great employees and do a good job. The issue is, they are very slow. The place has only three bays and this location is very poor at managing multiple customers. A basic oil change can take over an hour. At other Jiffy Lubes nationwide, it is maybe a 15 to 20 minute visit for a basic oil change. If you have an hour or two to spare for an oil change, then this place is fine. Otherwise, I would recommend checking out a different location or another company. So there you have it, two stars because of excessive wait times. The upselling happens at every Jiffy Lube, so it's hard to fault them for this. If they could get on par with other locations in terms of wait time, it would be great. read more

I've always come here to get my oil done. They have decent prices and are on top of things. What I like about Jiffy Lube is that they always have deals on Groupon, making it affordable to get your oil changed. They always make sure that your car is running right as well and make sure to order the parts for you to put them in the car. Fast service, great and friendly customer service. I'd highly recommend coming here. read more