I can confidently say I will never go back to Jiffy Lube again. I bought a new car in December and, as a responsible owner, I made sure to stay on top of maintenance by getting all my fluids flushed and everything checked out. I trusted them with my vehicle and got my oil changed there twice. Now, after almost TWO MONTHS without my car and spending thousands of dollars on repairs, I find out the oil in my car is dirty? That is completely unacceptable. What was supposed to be routine maintenance turned into a stressful and expensive nightmare. At this point, I can say with complete confidence that neither I nor my car will ever step foot in another one of their locations again. If you care about your vehicle, think twice before trusting them with it. read more

I have been taking my 2019 Chevy Silverado here since I bought it. I now have 104000 miles and it runs great thanks to their recommendations and service. They are not high pressure and are always professional. My truck runs as quiet as the day I bought it. I'm glad I followed their recommendations. read more

Jiffy Lube - Clean waiting area - Auto Repair Near Me - Pembroke Pines, Florida

See all

$250 for an oil change is ridiculous and the manager was very aggressive with his employees cursing at them in front of customers also waited over an hour read more

Did not like this location. Went to get an oil change for my fleet company pike. They wanted to do my brakes and I said okay but can you do it with me in the car as I was tired. Two people came to ask me to get out the car. I told both of them no. Then an elderly white gentleman Jed I think was his name was screaming at a young Latino male. He was screaming at him because I didn't get out. I then got out because of how terrible he was being treated. I have been to jiffy luve many times and never seen anything like that. I am going to tell my boss to not come here anymore as that was very unprofessional. All of this because I didn't want to get out my car is not ok. No one should be treated like that. read more

Frank, EAN, and JD were great! very professional. Great and quick service. Better location compared to others

I have been their customer for many years, they are simply the best, so kind and respectful! if you need to change you car oil this is the place to go. Great value and outstanding customer service! read more

Staff were friendly and helpful. I received an oil change. Price was a little high but thats a corporate issue. Oil change completed in 5/21/2025. read more

Arriving at this location, Kevin immediately greeted us in our vehicle and directed us into the bay. The entire work area appeared very orderly and clean. Kevin was friendly, knowledgeable and presented a great first impression. We had never been to this location but have been going to other Jiffy Lube locations for several years. Kevin quickly retrieved our information from his system and verified our history to determine which specific service we wanted. Kevin also went over in detail what the service included which was very helpful. Jay introduced himself and relayed what was needed based upon the inspection and vehicle history. Jay was just as friendly and helpful as Kevin and adeptly conveyed everything in a helpful synopsis. Based upon our extremely positive experience in all aspects including value, we will be returning and recommending this location. Great job Kevin and Jay! read more

How can you forget to add air to my tires when I asked you to do that when I arrived. They're in such a rush to get you out of there that they forget things like putting back the cover to your air filter correctly. Pay more attention to detail, greasy fingertips left on and around my vehicle and what they filled inside of the engine compartment spilled everywhere and left marks all over the place. read more

Scam. Was told I def need new brakes. Thereafter I had it checked by a friendly mechanics. Said brakes were perfect. Ended up scamming me for a bunch of other stuff. 430 dollars worth. Girl out in front very nice but an amazing sales person. Don't get caught. read more

I went here for an oil change and was told I needed 7 quarts, which is two over the standard oil change when I argued that my car is not the car that they thought it was and it only took 4.2 quarts proceeded to argue with me instead of giving me back the money for the 2 quarts that they overcharged me that's terrible customer service clearly my car in front of you is not the car that's on your screen read more

I used to service our two company vehicles. Never again ! Even with coupons their prices are ridiculous! read more

Let me start by saying I've been going to this location for years with great service and price (coupons) Last week I spent $180+ for synthetic oil change and tire rotation. Everything went well except they did not check tire pressure (my fault for not double checking), and today I went back to have this fixed, and the manager (I think he said his name was Jake) told me to drive around and get in line (4 cars ahead) and to wait to check what they failed to do on the first place. Anyone can make mistakes, but you can't have an attitude when correcting them. read more

2/15/24 This Jiffy Lube failed to reinstall my skid plate properly after a routine oil check. 7 miles after leaving, my skid plate fell off and was damaged beyond repair and required replacement. 2/16/24 Jiffy Lube representative, Karl Thomas called to state this has happened before and the company bought the replacement skid plate and covered the installment and to send the invoice. 2/20/24 Able to finally pick up my car (longer duration due to holiday), I emailed the invoice per instruction to store1739@acejiffylube.com along with the timeline of events. 2/22/24 Zero correspondence. Zero accountability. Still waiting to hear back from anyone regarding how to resolve this major issue. read more

See all

Never again. These people take advantage of young people that don't know better. My teenager son went to change the oil to his car and they started telling him that the car needed this then needed that. When my son got his car back that he needed to pay, it came out to 395 dollars. My son has a part time job and is in school. He can't afford that. They took advantage of him. This is ridiculous. DO NOT GO TO THIS JIFFY LUBE! read more

Jiffy Lube - NEVER AGAIN! - Auto Repair Near Me - Pembroke Pines, Florida

Do not come here for an oil change! When they finished, they sent the supervisor over to fear-monger me saying my brake fluid needs to be replenished. He even pointed to a van in the back that he claimed doesn't work anymore because they didn't do so. This probably works all the time but I had just completed my big 100,000 mile maintenance which included brake fluid. When I pointed this out he fumbled claiming it looked low and maybe they didn't do it. Unfortunate for him, I had my receipt with all the checks. He didn't apologize, just doubled down and said I should call them. Do not come here. read more

karl the manager was great he took care of me and got my vehicle in and out so i was even able to knock this out the way before work! will def be back again! (: read more

On my recent oil change I had a concerning and potentially dangerous experience after having my oil changed and leaving trusting that everything was done correctly. Upon leaving Jiffy Lube, I went to visit a friends home and when I left I was advised my car had left oil stains on the driveway. I checked my vehicle and they were correct, there was oil leaking from the drain plug . So I went back to Jiffy Lube at 17311 Pines Blvd Pembroke Pines, FL. They had it checked and I was correct, it was leaking from the drain plug. The employee claimed the oil pan was at fault so I asked if that is correct then why did they not mention it was leaking before allowing me to drive away and also inquired as to how they were able to put the drain plug back with out noticing it was leaking. They had no answer. read more

Excellent service and attention to detail. Jay and his team proceed excellent service.

Whoever hired Jay to improve customer service made the RIGHT MOVE! Jay was amazing from start to finish. I always go to this location for all of my car service needs and I can see a MASSIVE improvement in their customer service, all the way down to how the escorted me to my car, opened the door and handed me my keys and shut the door for me. Major improvements in this branch even when I was already impressed with their service. I will continue to come back, but was very impressed with the quality Jay has read more

My mom went this morning to do and oil change and tire rotation. When they returned the car my mom left and suddenly the nuts of the rear tire felt off and the tire was ready to come off the vehicle. What a dangerous situation can happened if the vehicle was in a highway and the tire felt form the car please be more responsible with the job that you are doing. The health of the customer are in the hands of your mechanics make sure that they are trained and responsible read more

Jiffy Lube - Auto Repair Near Me - Pembroke Pines, Florida

See all

I gotta tell you I came into this Jiffy Lube at 17311 Pines Blvd, Pembroke Pines, FL 33029. I came in just for an oil change. They literally checked everything. From different filters, to my radiator, to even in making my headlights look incredibly clear!!! I am so impressed with Nikki's commitment to give me the most incredible service. She not only recommended but patiently explained everything because I was so apprehensive because of adding services I didn't need but everything she showed me made all the sense in the world. From the air filter, to the signature blend oil, the headlight cleaning... OMG!! These guys like Terrence, Myles and Devan. They actually showed me and made me proved to me that those repairs were revelant and needed for my car to keep running day in day out, it was all about my car. I've been to my share of lube oil change places BUT but not like this location or these people. They took complete ownership and took great pride in what they were doing... I'd never been there but I was treated like a VIP. I can't ask for better people than Nikki, Myles, Terrance or Nick... these guys are heads and shoulders over any over place I've ever been to, so I just had to write a review because these employees deserve the recognitio. The best thing that came out of all this?? JIFFY LUBE has customer for life and a strong proponent and customer. Thank you for the incredible service, professionalism and graciousness. It was noted and will never be forgotten. Alex Morlanne read more

Cisco was amazing! Have been coming here for my car maintenance and I highly recommend them. They always do good job and have never tired to sell me something I don't need. read more

My car battery died today! I was able to get to Autozone to buy a new battery. But they opened hood of my car and informed me they couldn't install the battery due to the location at the back of the engine compartment. They didn't have the correct tools. In steps Steve, the mechanic at Jiffy Lube next store. He was able to install the battery quickly and professionally. His greatest trait was his friendliness. As upset as I was from getting stuck with a dead battery, his kindness melted my blues away. Thank you, Steve, for helping me out today! read more

Be very aware where you take your car for an oil change, got extremely unlucky taking it to #jiffylube in Pembroke Pines. Due to hurry, as expressed by their mechanic, they install the wrong oil filter. After a short run the filter fell with all the oil, car was run without oil and it stalled. Once back to Jiffy, they accepted the mistake and install the new filter plus the oil. It ran to the house, just 2 miles away. Car wasn't used the next day. The they after car stalled in I595 again now with a rattling noise in the engine. It got towed and back to a Jiffy mechanic. They confirmed it needs an engine replacement but I needed to wait for a certification so they can open a claim to their insurance, all good up to that moment. That was last week. Today I got a call from Jiffy Lube corporate retracting from their responsibility just today, after 3 weeks moving in a positive direction. read more

Not so Jiffy! This place is always moving in slow motion. Being a Wednesday morming, I was surprised at how mamy frowns I noticed in the waiting area. Everyone knows the drill, sit and wait for what seems like forever, then a staff member tries you up sell you. You deny extra services and finally your car is done. Today they didn't vacuum or check fluids but they did change the oil. Where is the competition? Someone needs to come up with a better concept. Until then I will be back only because it is affordable and close to home. read more

Jiffy Lube - Waiting area - Auto Repair Near Me - Pembroke Pines, Florida

If I were able to put zero stars I would... stopped by for a quick oil and filter and brought my own oil and filter. I had mis-read the coupon thinking it was going to cost $15 however it was supposed to be $15 off of the bill... that was total my fault, however one would think that they would give you as a courtesy the $15 refund, which I never received. Walked away 10 minutes later after oil/filter, with a shock of my life for a total bill over $57. Sent a letter to both Jiffy Lube as well as the owner or manager Customer Service Coor Kim Natrella. I was merely asking for a $15 refund, which I did not get. And a final response of going back-and-forth with them she told me that the average oil change only takes 15 minutes and to return to the store and they will perform a complementary quality check to ensure that all services are included and complete. Bottom line is I would never return to the scene of the rip off crime - I would not recommend taking your vehicle to this location. For fair balance I wanted to provide an update on this review: I was contacted by the area Director who is in the process of having the store reimburse me for the $15 that should've been taken off the initial oil change. I appreciate him looking into the situation contacting me via email yelp and by phone that is the professional behavior that should be exemplified to any customer in any scenario. Thank you! read more

I recently took my Toyota 4 Runner in for an oil change and break job. The technicians were friendly and professional. When all of my oil leaked out in less than a week, I took it back to find out the source of the leak. The manager made sure to top off my vehicle with oil and coolant, until I got to the dealer, for free! Now that's customer service! I will always take my car to this location for an oil change and minor repairs. Thanks, guys, for providing excellent customer service! read more

I went to get an oil change and it was super quick and I would definitely go back and choose Jiffy Lube over competitors. As a women, I didn't feel like anyone was creepy and all of the men working were extremely nice and respectful. They offered me different services for my car but weren't aggressive about it and I didn't feel like I was being taken advantage of. read more

Last month I took my car, a Range Rover Discovery, for my annual oil change. Last year the guy working there had no issue changing the oil. Granted, I had to take the filter as they don't have it for my car. After waiting 30 minutes the guy informs me that they changed the oil but that he couldn't change the filter because his tools were stripped. Really? He should have informed me before he "changed" the oil. I know that the position of the filter is in a tricky position and probably reason for him not to change the filter, but don't tell me his tools are stripped! So now I even doubt he changed the oil, he probably just topped off the fluids. Very disappointed with the service and would think it twice before returning. My entire family uses that jiffy lube, maybe we never will read more

I got an oil change today at the Jiffy Lube located at 17311 Pines Blvd 33029. The technicians were fabulous, and very motivated to provide great service. I was in and out in a jiffy and will certainly return. read more

staff was nice, Jay overpriced me for air filter, and made it seem like I needed everything special so I can pay more then I actually needed. Made me feel like he was giving me a discount but upselling me Instead. respectful Scam read more

Went in for the "top off" service, only needing windshield washer fluid. Left 40 minutes later and they only partially filled the reservoir. read more

See all

Oil change and radiator service was great ! Nikki was so helpful and gave me a coupon which helped alot

Location 1739 Best service at Jiffy Lube ever! Fast friendly and comprehensive . My windshield is the cleanest it has been in months. Not a step was missed. Great to see this attention to detail! read more

Love this JL branch! Always so kind and helpful. This was probably my third oil change with this location, and they're always fast! Price wise it's a bit expensive for me, but the gentlemen always encourage me to locate a coupon online to use in store, and I always manage to get $20 off. I was in and out within 20 minutes. Very courteous, professional, and they answered all of my questions, without feeling rushed. I live 30 minutes away, but I will always come here because of the great service. read more

This Jiffy Lube is in the area where I work. I can always count on Anthony, Andy, Myles, and Kevin to give me a friendly hello Ms. How can I help you? Friendly, courteous, service. Willing to put air in my tires whenever I come and ask, with a smile. Thank you, for your service rain or shine they are outside waving at customer to bring them in with a smile and great service. read more

I came with a $20 Groupon for an oil change, which also included other car-maintenance services such as a new filter, fluid top-off, essential component inspections, tire inflation, window cleaning, and floor vacuuming. I saved more than $30 for everything! While they work on your car, you can wait in the waiting room until it's ready. The workers are very quick, and their services are well worth it; nevertheless, they do offer supplementary services, but they're not overbearing if you decline. read more

I normally get an oil change at my local garage, which used to be a Goodyear store, but is now privately owned and no longer my favorite. I saw a Living Social coupon for Jiffy Lube and bought two. Took my mother's 2005 Cadillac SRX there this morning with the coupon and was expecting to be up-sold all over the place. What I found instead was fantastic! I was greeted by Rafael, who insisted we go inside while he pulled the car into the bay. I talked to him to confirm the work to be done and he was so friendly and accommodating. There was NO up-selling. They had us in and out in under 15 minutes, even switched off a factory warning "brake" light that was on. He topped off all fluids, air in the tires, vacuumed and cleaned the windows. I highly recommend the team at this Silver Lakes Jiffy Lube and thanks to Rafael and the crew, we will be back!! read more

Ok, I was totally going to give this place 5 stars. I usually do my own oil changes. But being really busy with the new job, I dont have the time anymore. Plus I got a coupon for $19.99, so I thought, how bad can it be? Well, it's not bad, it's actually GREAT! -I was in and out in 30 minutes. -They did a good job vacuum clean the floors and wiped down my windows. -There was zero up sell to anyone there, both men and women. -Everyone there had the 19.99 coupon and there was even a nice guy offering the link to the online coupon, which you can show it on your phone to them. -And I checked, they really did change my oil and filter, and no oil leak afterwards. So why 2 stars? After I left the place, the engine sounded deeper and more "manly". I've never ever heard such a thing when I did my own oil changes. So I stopped and check the oil level. Perhaps it was too high or too low.... Nope, it was PERFECT! I thought I was totally crazy, and ignore it for a couple of days. But I keep hearing it when I accelerate. So I finally decided to google, and found out other people had similar problems.. with the air intake! Apparently it's fairly common that the techs would check your air filter and forget to lock it close. It was exactly what happened in my case! And on top of that, MY AIR FILTER IS MISSING! WTF?! Well, my air filter was way over due for replacement anyways, so I just went out and grabbed one for $10. But still, who the f*** does this crap?! I probably will go back again just because how convenient/cheap/fast it is. But I will make sure they don't check my air filter next time! read more

Jiffy Lube - Auto Repair Near Me - Pembroke Pines, Florida