This place is great! Staff is friendly, opens your door for you, gives a quick tour and had a very quick service turnaround. They identified several leaks and were knowledgeable and professional. I will gladly return. read more

Love this jiffy lube! Every time I've gone in for an oil change the staff has been very nice and very accommodating! The inside is very nice and their prices are very reasonable! They take the time to remember your name and do a quality and quick job! Would definitely recommend my friends go there! Will definitely be my go to shop for oil changes in the future! Thank you guys, you give a great customer experience! read more

A good group of professional courteous guys that always take care of my car and always offer some sort of discount on an additional service of I need it. it's never crowded here when I bring my car and these guys work quick. thumbs up! read more

I went I to get a quick oil change, they had a sign posted,27.99 oil change, I said I just need a quick change, selling the car, they took it in and got called up, he asked if I wanted this filter and that blinker light, I said no ty, it's sold cheap, I got my bill, over 45.00, I asked Gabriel the mgr why.. He said we gave you our vip special, vacuum and Windows outside, don't let the GOD bless you's fool you, he wouldn't correct it and got mad that I asked and said I signed the contract, that said upgrade, then said have a nice day, wth? read more

Jiffy lube is definitely my first pick when it comes to quick needs for any of our cars. Especially if you can get over to one. Chris at this location not only helped us out with a quick and easy oil change for the Chrysler but made us feel welcomed with all our questions and regards to any issues or concerns I had with the car in general. He gave us a great price and top of the line service. If you need a oil change or any services offered by jiffy lube, ask Chris and he will definitely do what he can to help you out with your ride. He's not just an employee but the manager who made our experience everything we expected and needed for our vehicle. Thanks again read more

Service was subpar and they of course only carried the most expensive kind of synthetic oil my car needed. To top it all off The manager blew a head gasket on my car. Oil leaked all over my under carriage. I drove all the way to Tehachapi made it all the way to Tehachapi mountain when my car told me I was out of oil. ????? When I drove off away from jiffy lube in qh my oil light was on. The staff said oh it's faulty mind you the car is four months old that shoulda told me right there. But the only redeeming quality this place had was the manager called the jiffy lube in Tehachapi to have them fix it after I paid 97 dollars to this place. And after I called to butch So I get to the Tehachapi jiffy had kids in their twenties fix my car better then the manager at the qh location. They also washed my car and all the oil off made sure she ran right and wouldn't ya know the check oil light came off when I left the Tehachapi jiffy lube. If you look on here me and three other people have had blown head gaskets. Not very good odds. I won't be back. read more

I have always used this jiffy lube. I have never had a problem, the staff is always very friendly. Jose always takes the extra step to make sure Im informed and not ripped off. Its hard to find a HONEST car shop. They almost all rip you off or just flat out lie to your face thinking because youre a woman you are clueless but in reality I can give them a complete run down about the car from the engine to the back bumper,and from day one Jose has always told me how it is, if I really need something or what he thinks is best but doesn't b.s just to get you to buy it. So thank you jiffy lube for your great customer service and thank you Jose for making sure your team is on top of things read more

Go here! This Jiffy Lube's service is consistently quick, thorough and courteous. They're open early. The key is that they are consistent and super-courteous. In addition to oil changes, I've had them replace brake light bulbs, install windshield wipers and run diagnostics on my check engine light. Also transmission fluid changes. Love them. read more

2nd time here. Different crew, same remarkable service. This place is a cut above. Kudos management...

I enjoyed my visit at Jiffy Lube our servicer CJ was very kind and they had us in and out of there very quickly!

Fast and thorough. Justin was very professional and quick in handling the oil change on my work truck. Thank you.

I came to this location on 50 west and L-12 around a month ago. I recieved an oil change. A few days later there was a leak. I figure they might have over filled the oil and it was seeping out. That was not the case. They had put a washer with rtv and tried to tighten it down. I was a little upset with how they Jerry rigged the oil plug was. I came in around three weeks later after I found out why my truck was leaking. After taking it to the dealership to find the cause and paying an inspection fee, I headed back to Jiffy Lube and Chris the new manager took great of me and my situation. After explaining he is the new manager and the mechanic who did the job is no longer here he offered our money back for the dealer inspection as well as replacing the drian plug and washer plus new oil. I respect that he stepped up. Definitely recommend this location. Big thanks to Joe for making sure the job was done correctly. read more

Great Service ! I was satisfied with all that have done to my vehicle. Nice staff and clean waiting room.

Quick and friendly service. The gentlemen was quick to greet us with a smile when we arrived and made appropriate recommendations about the level of service needed. I would recommend to any of my lopien friends and family! read more

Do not take your vehicle for any kind of service to this facility. They over filled the crankcase on my truck and then proceeded to tell me that their computer says to refill with thirteen quarts of oil. The owners manual says twelve quarts with filter. They as much as told me that the manufacturer doesn't know what their talking about. Pretty bold statement on their part don't you think. So far my company has spent close to $700.00 making repairs because the they over filled the crankcase. Oh and by the way they are way over priced, even more expensive then the dealer. Customer concerns carry no weight with them at all. read more

Chris tyler and justin ! You guys rock! I added a tip thinking it was a review! But i love the customer service, the coffee, and the knowledge! Keep up the good work! Me and my 5 cars will be back! As well as all of my family members!! read more

Jose was very professional and helpful when I needed a simple brake light bulb replaced. Helped me within a matter of 5 minutes. Short wait time, professional, and very friendly and kind. Thank you again Jose!!! read more

Oh my! Such service. Just an oil change but they vacuumed, did m windows, filled my windshield washer. Took my coupon without any hesitation. While I was sitting in the waiting room chatting with another lady Gabriel came in to let her know that she didn't need an oil change at that time. She still had 1200 miles to go! Very good customer service. I will go back.... read more

Always fast, friendly and reliable service here. Could do without all of the constant attempts to "upgrade" what you came in for but they're thorough and do a great job. We bring all of our vehicles here for oil changes. read more

I always come here for all my car needs and Jose and Gabriel always take care of me. Always professional and prompt. Justin was awesome! My husband and I love coming here because of the pride everyone takes in their job at this location. We are always greeted friendly and promptly. They are always upfront about cost and what our cars need. They are fast, which is great for us because we always have our little ones with us. We always recommend to friends and family. read more

Chris Jose and Gabriel know their stuff! Helped me with my oil change, and also informed me on the manufacturer recommended services based upon mileage! I'll be back! read more

I'm a frequent customer of the Jiffy Lube brand. Although I live in the AV, I usually get my vehicles serviced at the location in the San Fernando Valley( Laurel Canyon location). It's close to work and convenient. Today I needed to get my daughters oil changed, so of course I thought of the Jiffy Lube location close to my home (Quartz Hill). The new location is beautiful, but it stops there. I like customer service, and believe if you're in a business where you depend on customers you better step up and provide the basic level of service. I waited a full ten minutes before Gabriel even acknowledged me. He walked past me several times to the garage area, but not once did he stop to tell me "just a moment" "I'll be with you shortly " thank you for your patience". I received nothing. Keep in mind, this was at 9:15 in the morning, and the place was hardly busy. When he finally found the time to talk with me, I felt as if I were interrupting his day, or taking him away from some life or death Jiffy Lube emergency. Since I'm a regular Jiffy Lube customer, my information and vehicle information are held in their computer system. I know what I want, and what my cars need. He started the up sale process by going into salesman mold on all of the things my model vehicle required. When I informed him that I didn't need that, his demeanor sank even lower. I understand it's a business, and they're in business to make a profit. The continuous up sales are ridiculous. The pressure to purchase a air filter because it has dirt specks on it is crazy. I informed him all of that would not be necessary. I provided him with a $15 off coupon (Jiffy Lube sends them to me), and the rudeness escalated. I was chastised for not handing it over sooner. I was in total shock with this behavior. The service itself is quick, but the customer service is lacking. Maybe I caught them in a bad day, but no customer should ever be treated with disrespect. My suggestion to anyone reading this, go to Quartz Hill Auto on Ave L. The professionalism there is fantastic. As for Quartz Hill Jiffy Lube, I wish them well but they've lost a customer. read more

Big name business with a small town business feel, good honest men!!!! Chris and Justin you guys are amazing, you made my experience very personal, and you just don't get that anymore...Not only would I return, I would travel to have this same experience!!! read more

Awesome service and was in and out real fast. Thank you Jose, Christopher, and Cristhian.

So, I went there for an oil change on Sep. 6, 2014. I ended up paying for the service where they check all your other fluids and top them off as well as vacuum your car. I did this because my mom hadn't gotten an oil change in over a year. So, I got the service done and got my receipt which said all fluids had been checked and were ok. 9 days later I am driving my mom to her doctors appointment and her van over heats. So my sister picks her up and takes her and I drive back home. When I check the radiator it's empty, not a drop of fluid. So I have to add water to be able to drive it anywhere, even to get antifreeze. I call them and they tell me that it's not included in their more expensive service that it would have been $5 to fill it up. Where as I reply that I would have had it filled if they had checked it and told me it needed to be filled and according to my receipt they had and it was ok. Now I know for a fact my mom's van has no leaks so I know they never checked it they just marked it as ok. After this I also checked her oil to make sure they had done it, it was ok. On Oct. 9th 2014, I am driving home from the store and I hear a clunk and the check engine light comes on and her van will no longer shift past 2nd gear. Now mind you this is just over a month after taking it to this Jiffy Lube. I crawl home in the van going 40 mph because my RPM's go to high if I tried to go any faster since it wouldn't shift. When I get home I check the transmission fluid and it doesn't even register on the dip stick. So once again I say her van has no leaks, it's a 2004 Dodge Caravan that only has 113,000 miles on it. So it became apparent that the only thing they did was change the oil and vacuum the car and I'm sure they only vacuumed because I would have been able to tell right away that they hadn't. I paid for them to check all my other fluids and fill them, they could have ruined my moms car and I was scared beyond belief that they had. Luckily I put transmission fluid in and Lucas to help repair transmissions and after 2 weeks the check engine light has gone back off and it's shifting fine. It's been almost another month since I did all the fluids myself and their all still ok. So I know for a fact they never checked any of them, they just went down the line and marked them ok. I'm kind of surprised they even changed the oil!!! They get 1 star because Yelp won't let me put this review on and mark none of the stars.... DO NOT GO TO THIS JIFFY LUBE!!! If you do for the sake of your car check their work!!! read more

Giving a one star rating, especially without having paid for a service, is unfair to any business, so, upon reflection, I am changing my rating. read more

A couple weeks ago my girlfriend and I scraped the bottom of our car sending the shield plate and it was making this scraping noise so we called them and from the moment they pick up to the moment you leave the store 10/10 customer service and they were able to take off for just a 5-10 dollar tip!! Excellent service read more

Excellent customer service. Very informative, quick and nice clean waiting area. I got the works and they nailed it!!!!

Had an oil change in Oct,201 and discovered oil leak from drain plug in April,2016. Took truck back to Jiffy Lube and they fixed problem in 15 minutes. Both service guys very courteous .I am a full time RV'er for the last 9 1/2 years and have Jiffy Lube do oil changes all over the U. S. and this is the first time I have had a problem and it was fixed with no problems. read more