I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

In my experience with anything vehicle maintenance I usually feel clueless or like I'm being upsold…read moreon something. With John, this was not the case. I had an issue with one of my fleet vehicles having a squeak somewhere on the front axel. He was able to not only solve it, but explain to me what he was checking and looking for. Having that knowledge is crucial for the business I operate. On top of that-- he responded and set everything up in less than an hour-- in two hours the vehicle was road worthy and ready for the next rental later in the week. Very reasonably priced, very high quality work, extremely knowledgeable and personable. John is the gold standard for automotive maintenance.

I set up a brake repair for the rear brakes on my truck for the next week and John responded (copy…read morethat) , He didn't show up when he said he would but called and told me that got held up making another repair and apologized and came over later and replaced the brake parts

I've been taking my car here for two years and have no complaints! They are family owned and have…read morenever tried to charge me an unreasonable price for anything. I would definitely recommend taking your car here, especially if you just need a simple oil change.

I've been taking 3 cars to Park for 3 years. Good service, reliable and most importantly honest!…read more If you're sick of dealers like me, go to Park.

Super nice people, super professional service. This is a gemstone in the rough that has become…read moregreater Cary. So nice to see that it is not a corporate chain, or a teeter... or an unused strip mall. Went there recently for my kids car, which had a sensor that I could not replace. Brought in early on Friday morning, they ordered the part and gave me an 1100 (roughly) dollar estimate. Cam shaft sensors are not easy to get to, btw. They got the part in, got it fixed before the end of the day, and my bill was ~850 bucks. They didn't need to replace one of the sensors, and said to me, why spend the money if you don't need to. Respect that. If you get there early, you can generally wait a short time for simple stuff like oil change or junk. I just drop it off and pick it up after work. Muuuuuuccccccchhhhhh better than going corporate or dealer, by far!

While I only needed a state inspection, my observations with their interactions with customers were…read morefriendly and professional. I didn't observe any customer complaints. The waiting area had comfortable seating, and the decor made it feel welcoming. I would bring my car back for service in the future.

Our AC compressor failed on an older car, and Sean reached out with a quote that was well below…read moreevery other estimate we received. He used his own discounts to help bring the cost down even more, which we really appreciated. He was honest, professional, and did a great job making sure our AC was blowing ice cold again. He even provided a lifetime warranty on the parts and labor and said he would come out day or night to fix it if anything went wrong. We would definitely hire Sean again for any future car maintenance needs.

After AAA repeatedly (three trips) failed to deliver a working battery for my 2023 Honda Odyssey, I…read moregave up and found Sean Gordon online. He was working on a job but came later the same day. He picked up the battery from AutoZone and quickly installed it. The back story is that I am in a power wheelchair and require this modified van to get in and drive anywhere. Wheelchair transport trips are $100+. After a 3 day delay caused by AAA, Gordon's Mobile Repair got me on the road again.

If you're looking for a honest local independent mechanic who specializes in Toyota and Lexus…read morevehicles, then Frank Goodwin is your guy. He doesn't really respond to email/website, but very quick to phone calls. My whole family have been getting our vehicles serviced at his auto shop for many years. He will give you honest pricing and recommendations.

Frank is one of the most reputable mechanics out there. I've taken my 03 Taco to him for about 6…read moreyears. It always runs better when I pick up my vehicle. Frank is old school but keeps up with all technology and all things Yota. All roads lead to Frank Goodwin Auto Service.

These guys are the only mechanics I will EVER go to again as long as I live in the area. I took my…read more2002 Jetta to them a few months ago with a wheel bearing that was in dire need of replacement. They were honest, fast, and very friendly. I called a few days ahead to schedule the service, brought my car by first thing in the morning, and it was ready to pick up by mid-afternoon. Great job. Great price, too. They didn't pressure me at all on further service recommendations, either. In a rare find, these are awesome guys who seem like they opened their own shop because they actually love what they do.

Took my old Audi here and was very impressed, from now on I won't go anywhere else in the Triangle!…read moreFriendly service and timely return of my car but most important of all is that they were completely honest and they didn't try to pressure me into getting any needless/expensive/easy-for them repairs. For a young female like me this is the best quality you can find in a repair shop. They just fixed what I needed done, the most straight forward way possible and very quickly. I dropped it off in the morning and it was done the same day. And the price was reasonable too, I know because I got a quote from a different place in Durham that tried to up-sell me for more than twice the price. Don't take your Audi/VW anywhere else! I need these guys to stay in business forever!

Wasp is amazing! I've never been to a friendlier or more trustworthy auto shop. They were genuinely…read morekind and responsive in every communication--before, during, and after my visit. The whole place had such good vibes: everyone I met was pleasant, upbeat, and seemed genuinely happy to be there. I got to meet the owner, Steve, along with my car's new bff Pablo, who went above and beyond during what was scheduled as a simple service visit. He affixed my front license plate, cleaned the inside of my windshield (!), let me tag along on the test drive, and even brought me into the shop to see my car's underside once it was up in the air. How did he know I would absolutely love that? Little things mattered too: the waiting area was comfortable, clean, sunny, and quiet, with a thoughtfully planned garden out front. Rates were refreshingly reasonable--and not one cent over the estimate. It was such an exceptional experience, one that gave me real confidence and peace of mind that my car is in good hands. Three cheers for Wasp Automotive!

I have gone to WASP for many years with my 2001 Lexus RX300. They have always provided great…read moreservice at a very reasonable price. A couple days ago I had some issues with my car that would not start. They were kind enough to pick it up and bring to their shop. After careful diagnostics they could not find anything wrong. They did a search to possibly find the cause but could find nothing. Their charge was beyond reasonable and I will continue to use them for any issues with my car. Both their work and their customer service are wonderful! I am what is known as a " senior citizen" and I so appreciate this kind of service which is not always easy to find in today's world.

My husband and I have been coming here for years. They're incredibly knowledgeable and take such…read moregood care of our cars.

Quality service, friendly staff, and timely repairs along with Amsoil's complete lubricant Services.read more

Robert is a pro. He answered on a Saturday morning and was onsite by late morning. My alternator…read morebelt had broken on my way home Friday night. Robert replaced my alternator belt and had me road capable in under 30 mins. Great work! Pricing for his service was within reason and fair. I'll definitely save his information for future vehicle service needs.

I needed a new alternator repair and I contacted him about services and he said he would come out…read moreon Sunday, on sunday when I tried to message about confirmation of him coming he didn't message back until a hour before he was supposed to show. When I tried rescheduling he didn't reply to my messages and didn't message the following day either. Huge inconvenience and wasted 3 days waiting on him when I could've contacted someone else to order the alternator and fix it within that time frame. very unprofessional and caused me more Of an inconvenience then I was already in. Will not recommend