If I could leave a 0 I would. My fiancé used to go here but had to do it last time and noticed the…read moreoil filter was several years old. Today he asked to see the oil filter before they put the new one on just to make sure ( every other place will show you without even requesting) the employee said she was going to get her boss and we thought all was fine. The owner then came out screaming at my fiancé saying "fuck you, you piece of shit!" Along with many other words and phrases equally as crude. This was completely unprofessional and they have now lost my family's and friends business as this was a complete red flag. I hope this reaches people as not only is the company not looking out for your vehicle they are clearly not valuing when there are loyal customers not have and concern for their reputation.

At all costs, avoid Liberty Lube here in Liberty Lake. These folks have done my Ford Expedition…read moremany times in the past. I pulled in, asked for a quote. The lady asked it I wanted the same premium oil..OK...$76. I said that is more then usual. She said oil prices went up so I said OK. When I pick up my rig, the cash register lady says $98. I said, Gee, How'd we get from $76 to $98. Instead of an explanation, she wants to find the original lady I talked to???? So in comes this man that I've never seen, starts swearing at me before he even gets to the counter. I asked, "What are you so mad about?" He calls me names, continues a rant of swear words...I'm shocked. I tried to tell him that I'm not negotiating here or refusing to pay. I simply asked a question. No. He just continued with his totally disrespectful potty mouth. We do not need these kind of people in Liberty Lake where we treat each other with kindness. Avoid this business. They are not honest and they definitely will not respect you as a customer.

Chance was super helpful, he accommodated my schedule very well and made an appointment for the…read moresame day. Service was done on time and in best pro manner. Car drives straight just as promised! Thanks Chance and Crew! Will deff come back here and recommend to friends and Yelpers :)

After paying Costco Tires $56 to install and program a new set of TPMS sensors in my 2009 Kia…read moreBorregeo, the TPMS warning light was still on. They told me I needed to drive the car for 15 minutes or more at 30mph or more in order to "reset" the TPMS error lights. So, I drove it on the freeway to Coeur d' Alene and back (40 miles each way) and the TPMS warning lights didn't reset. So, after a little research, I downloaded and printed the TPMS reset procedure from Kia, and took it back to Costco Tire. The procedure I downloaded said to scan the TPMS sensors and then connect the scanner to the OBDII port to upload the sensor ID's to the car's computer. The Costco "technician" brought out a scan tool and scanned all 4 of the new TPMS sensors. I looked at tool they were using, which didn't have an OBDII cable to connect it to the car's computer. I asked the "technician" how he was going to upload the new TPMS sensors RFID's to the car's computer and he gave me a blank "deer in the headlights" look. I explained that scanning the RFID's of the new sensors was only the first step in the process, and that in order for the car's computer to recognize the scanned RFID's for the new sensors, he had to somehow upload the scanned RFID's of the new sensors to the car's computer. I asked him how he was going to accomplish that if his scanner couldn't be connected to the car's computer. Again, I got a blank look and he said "I don't know... our scanner works with the brand of TPMS sensors we sell, and we program the sensors before we install them in the tires." FWIW, that answer makes NO sense. The scanner has to connect with the computer in the car SOMEHOW to upload the RFID's of the sensors, or the car's computer ISN'T going to recognize the signals it receives from the new sensors. I tried to explain this concept to the Costco Tire "technician" a couple of different ways, but he just wasn't "getting it". So, at that point I gave up on trying to educate the Costco Tire "technicians" on how TPMS system technology works. I decided it was a waste of time and I left Costco. On my way home I decided to stop by the Tire O Rama on Sprague. When I walked in, I asked Josh, the guy at the counter "Do you have a TPMS scanner that can connect to the OBDII port of my car to upload the scanned RFID's of a new set of TPMS sensors?" His reply was "we sure do". I explained the issue I had with Costco Tire and he said "hang on, let me grab my scanner". After he retrieved the TPMS scan tool, Josh and I walked out to my Borrego, and he scanned all 4 TPMS sensors in under 2 minutes, and then he connected the scan tool to the OBDII port of my car. He pushed a couple of buttons on the scan tool, and within about 3 - 4 minutes he had uploaded the RFID's of the new TPMS sensors to the car's computer and also cleared the TPMS error codes to make the TPMS warning lights go out. I was VERY impressed. Josh obviously understood how a TPMS system works and what it takes to fix TPMS error codes. When I asked Josh "what do I owe you?" he said, "nothing, don't worry about it". What an INCREDIBLE customer service experience! Josh was very professional, knowledgeable, and helpful. Give that young man a raise! I can guarantee you that I will NEVER go back to Costco Tire. From now on Tire O Rama will be my "go to" for tires or tire-related work or repairs!

Nice surprise, I needed a break light changed, normally I would do something like this myself but I…read morewas a few miles from home and thought I would just have it done quickly. I pulled into Silverlake Auto in "couer d'alene ID. i was greeted with smiles. I said I needed a break light fixed rq while I waited. the guy behind the counter grabbed his jacket and followed me outside. He took my lenze out in bout 1min popped the Burt bulb out and bingo had me fix and ready to go in under 5min. I started to pay and he said no way that it was ok shook my hand and was happy to help. This was a shocker for, I've never been treated so wonderfully by an auto repair that I can remember. Well, this is a no-brainer, they won all my service needs in the future. Very Happy

I recently purchased a 2003 Subaru Outback and noticed the air conditioner not working best. I…read morediscovered Silverlake Automotive had best price by at least $75 less than two other dealer service centers. Upon reading previous yelp reviews here I was cautious to make sure I understood all that they would deliver along with up charges for additional problems that might be discovered. I am very pleased with the results. My air conditioner works better than expected at the price and time allotment quoted!! And bonus - the gentleman at the service counter was very knowledgeable, patient, kind and respectful!

I stopped in to see if this establishment had a special tool to remove a stripped oil plug on my…read moreSUV and they did. Not only that but they could do the oil change right away. Wayne took all my info and said they should have it done in about 30 min. I returned and the car was just about ready. Patrick pulled it up to the office door...I paid the bill which was $5 less than a quote from a local shop which included the labor to remove the stripped bolt that the other place couldn't do. Upon getting in my car there was a cold bottle of water. Great service...I will be returning with my other car. Always support local businesses. Thank you!

The owner here is an absolute rude person. I had a Groupon for an pil change, ai get there to pick…read moreit up and I owe a balance. He says my Groupon only covers a certain amount, whwn I ask.where he gets incredibly rude with me. He tells me its in the fine print so I show him the fine print and then he says oh in the actual voucher...Im teying to show him there is no mention of this..not in the ad, not in the details, and not in the voucher. He was such a jerk about it, he has his own print out of his Groupon that says what it doesnt actually say in groupon

The manager Brandon and his associates Chad try to rip me off and overcharge customers. I went in…read morefor an oil change, and they asked if I wanted the cabin air filter changed. I said no. The employee then said, "Well, it's free." My boyfriend and I looked at each other and agreed if it's free, why not? After we left, we noticed a $52.99 charge for the cabin filter. We turned around and came back within three minutes to ask why we were charged. We requested a refund and our old filter back. The manager refused to give us a refund and also refused to return the old filter, claiming it was already thrown away. On top of that, I also purchased a fuel cleaner. The staff was so disorganized they almost sent us off without charging us and without even putting the fuel cleaner in the vehicle. I had to remind them to do it. The whole situation felt intentional and dishonest. If it was truly free, it wouldn't have been charged. This was misleading and unacceptable. I would not recommend this place.

To summarize my experience in 3 words....total rip off. I…read morecalled first to ask the cost of an oil change. I was not asked any qualifying questions about my car. She simply responded the price is $80. Expecting to pay $80, I drove into Take 5 Lube. I asked the robotic employee how long it would take as I had an eye appointment to attend. He said 15 minutes. I pulled into the garage only to be told to remain inside my car on this 90 degree day as customers were not allowed to leave their vehicle. It became apparent the employee wanted me to be a captive customer. He immediately explained the $80 oil change was not available to me because my car has over 75000 miles. Therefore I had to pay for the $113 oil change. My hood was already up so I felt compelled to stay. They then told me my air filter was dirty, my spark plugs need to be sprayed and my wipers needed to be changed. As I sat trapped in my vehicle, this began to feel more and more like a shake down for money. The 15 minutes expanded to 30 minutes, putting my eye appointment in jeopardy. My advice is to locate an honest outfit and avoid Take 5.

Was good service and people were good and they did a good job helping me with my car thank you amcoread more

Brian & staff have always treated me with respect. Even…read moreafter I forgot not one but two appointments. Their service and workmanship has been thorough & fees fair. Business is a pleasure all the way!

Not only did they not properly do the oil change as I immediately saw an oil maintenance required…read morenotification AFTER I got the car back from them, because they are clearly too incompetent to know how to reset the reminder in my car, but they also managed to damaged my wheel lock key. See the photo. Also, after my service was done, they told me after their driver gets back they still wouldn't be able to come pick me up (I live 2 minutes away) because they had to go get someone else. They were unwilling to take a 2 minute detour for a customer whose service was completed because their other customer mattered more I guess. And so I just walked there to pick up my car and I noticed that when the driver did get back, he didn't go anywhere for over 20 minutes, so I guess they just didn't want a brown guy sitting in their car. I went to them to give them an opportunity to take accountability and apologize for damaging my property, but they were incredibly rude and disrespectful to me even though I was willing to move on had they taken accountability and apologized for the property damage they caused. However, they lack the integrity and honesty to do just that and so I feel it is important to let everyone in my community know just what kind of disrespectful and dishonest people these guys are. Oh and their prices are just scams, there's much better service for more affordable prices in the valley, but that's irrelevant to my dissatisfaction.

I dropped my Toyota 4 runner off to check on an inoperable turn Signal. shop charged a $92…read moreinspection fee, says I needed a new lamp assembly $638 and $185 labor to r/r. I declined paid the inspection fee and for other work performed and left. I pulled my rear light assembly and discover just a $10 electrical socket was the problem and had been broken where a bulb was replaced. the only access was through a 3X5 hole and the only thing visible was the broken part not sitting in the socket correctly. to remove, replace took 10 minutes. I will never refer this shop to anyone. I paid for an inspection that was Never done. it was easier for this shop to tell me I needed to spend a $1000 on something I didn't need so they could profit from it. I hope that by sharing my story this will help others from having a negative experience with Christian Brothers of Liberty Lake Wa. I called management and asked for a full labor refund and was told I was holding them hostage. The only party in this dispute who did not perform was Christian Brothers and they played the victim

Great service! Quick & efficient repairs! Diagnosed and repaired. Ready the next day!read more

Reviewed after I bought a used car and immediately needed to have some work done. Now, after a few…read moremonths, I wanted to drive to Seattle. It was time for a full tuneup. They made clear exactly what they would do and how much it would cost. I then waited weeks until after the trip to review. The car worked flawlessly on the trip. I don't usually drive 500 miles per year and drove 600 in a week. I'm very pleased.