The Jiffy Lube on Stratford Road is ridiculous. They supposed to have changed my oil and did not and they messed up my car. It will not pay for it. My car was not knocking before I got the oil after I did my so-called oil car started knocking so I went home and looked at the oil and it was still black so no they did not change not go to North Carolina on Stratford Road. read more

I needed tire sensors on my tires. Light never went off that told me to keep driving it. I would like to have my money back so I can go somewhere for the service I need read more

Excellent customer service, welcoming environment, & a job well done. Came in for an oil change and inspection today, was immediately greeted in a friendly manner. My service tech was very knowledgeable and explained exactly what I needed for my vehicle. Wait time was short, especially for a Saturday. Thank you! read more

Failed state inspection for tinted windows I paid $250 to have the state limit and so it done professionally they said it not and still charged me 36 dollars doesn't matter don't come here they take ur money and terrible service!!!!!! read more

When did a routine oil change increase to $85? I will never come here again. Across the street literally its $40. So expensive lesson learned. read more

Well, all Jiffy Lubes are not the same, and I'm sorry my family and I had to experience what we experienced! I took my vehicle in for an oil change. NO STARS!!!!! When our regular mechanics are booked or out sick, we normally go to the one in Kernersville. I wished I would have gone the extra miles instead of stopping here out of convenience. They are overpriced and are out to make money on things that are not in need of servicing or repairing; until they do their so call troubleshooting on (Things they do not even service.) Customer service which are the service techs are very dishonest. One of the techs mentioned he made a mistake and broke a small piece off of a hose while trying to put it back on. (WHY WOULD YOU REMOVE IT TO START WITH?) Which was the air in-take hose. They also pulled the seal off of the radiator cap while flushing my radiator causing me to have to replace it. The next day while on our vacation, we noticed the jeep was running a bit differently; roughly and when we drove through the city and had to stop for lights and stop signs it would stall and took some time to crank back up. WE PRAYED EARNESTLY and The LORD held it together. It is now back in the great hands of our regular mechanics. PLEASE DON'T GET RIPPED OFF AND CHEATED; AS WELL AS PUT YOURSELF AND/OR LOVED ONES THROUGH THE TROUBLE AND HEARTACHE OF AN UNNECESSARY BREAKDOWN. ABSOLUTELY NO STARS!!!!!!!!!!!!! read more

Had to bring that perfect 5 star review I've left TWICE now down to a measly, barely there, one star after my latest (and LAST) experience. Very upsetting because they've really had me sold with customer service, products and overall knowledge but after being boldly lied too, talked down too, among other unmentionable irritating incidents, my relationship with Jiffy Lube is over. Word of the day: incompetent. That's all. read more

Jiffy Lube - This was how my car was left....absolutely disgusting with scuffs and grease smudges - Auto Repair Near Me - Winston-Salem, North Carolina

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Came here for an oil change and was not disappointed! Very friendly and helpful staff made me super comfortable, especially since I have very, very little knowledge about cars. While the waiting room is pretty standard, there were lots of magazines to read. However, I didn't really have to use them because my car was ready within 30 min!! I used a Groupon for the oil change, which also included tire rotation. If the Groupon is still available I recommend checking it out! Overall, very happy with the service I received at Jiffy Lube! Will definitely be coming back! read more

I don't like to get oil changes or any work done on my vehicle. Heck, I don't even like to go to a car wash. When I do have to get my car worked on, I prefer fast and pleasant service. This is the place to go! I was putting on mad miles on my older car and figured it was time for an oil change. Lucas was super nice! He went over what he found, what he recommended and what was necessary. The best part? I was never pressured to getting something more expensive or a service I just wasn't looking for. For that, many many thanks. read more

I frequent this location often for oil changes because of the convenient location and great service. I get my breaks changed out here as well because their prices are lower than other quotes I've gotten in the area, and Michelle has always been super helpful and knowledgeable with my vehicle. I have a Volvo that can be quite complicated to work with, so her expertise is always appreciated. This morning, I visited for a state inspection and as always was very pleased with the service I received. The technicians always have a friendly smile on their face and are very welcoming. I also saw another worker help an elderly customer into the building with his wheel chair and was impressed with how helpful and kind he was. I was in and out super quickly today as well. Will definitely continue to come back! read more

I stopped by today to have my headlights replaced and they were super friendly and had me in and out in less than a half hour. I've had my oil changed at this location a few times and every single time they were helpful, and while they recommended other services while I was there, I never felt pressured by them to do them. I will be going back here as often as needed. This is the way a business should be run. Good job everyone! read more

Went to get my oil changed monday it took them 2 and 1/2 hours to change my oil and put a new head light i noticed my head light was pointed down this morning and seen that they broke the brackets that hold the headlight and they zip tied it and did not tell me. I would not recommend them to get your oil change or any work done on vehicles take it to a trusted mechanic read more

Great location, excellent employees fast service. Just the price is too high. I'll have to look at other locations to do my oil changes. My last oil change $74!! read more

I visited this location at 9am on a Thursday. I was the only vehicle initially there but a couple others trickled in while I waited. Having used other locations in the past I expected to wait about 20-30 minutes for an oil change. Unfortunately I was in the oppressively hot waiting area for over an hour. The employees were nice enough but when I looked out the window to see what was going on all I saw was employees chatting and two outside smoking. Further I do not have a luxury vehicle or anything but was very disappointed to find grease smears all over the front fenders of my freshly cleaned truck and grease marks on the door panels and steering wheel. Your location needs to invest some time in employee training and expectations. read more