Comfortable, Clean and welcoming service center waiting area. immaculate bathrooms. good tv!…read more and service personnel thorough and helpful.

The best sales and service department in Columbia, SC - by far! Not your typical car dealership at…read moreall.

Everyone is extremely friendly, and this is a very modern clean dealership. They even have free…read morecold soda and snacks in the service lounge too! what a great place to buy or service your car! Brandon, Jeff and Willie are great guys!!!

Jim Hudson has had my vehicle for a month. All i needed was to have an update on my infotainment…read moresystem. No one knows why this cant be completed. No one returns call in a timely manner, and after a month of have my vehicle i still am with out a radio and gps and all the things. this is crazy. when i did speak to a manager nothing was done to rectify or accommodate the fact that i have been without my sole means of transportation for a month. As a single mom this is beyond frustrating. I work hard for everything i have and i finally had the time to try and get this fixed (which the operator said was an easy fix) and a month later no progress. now im being told that there's a specific part that needs to be fixed but they don't know when it'll be in. so im renting vehicles and losing more money while I'm going to have to turn around and pay for this service. this is all too much to have to deal with. I'm thoroughly disappointed

I purchased a new RAV4 in the first week of January 2026. I had a great experience with the…read morepurchase of my vehicle. Keaton was super nice and very helpful. The finance department on the other hand was extremely brutal. I initially had warranty added for an additional cost. I decided a day or two later that I did not want the warranty. I took the time to go back in person to remove the warranty, and the finance manager was very confrontational. He continuously tried to talk me out of removing the warranty with no explanation. I quickly realized the only reason he did not want me to remove the warranty was because he didn't want to lose money on my sale. After about 30 minutes to an hour of arguing with him about removing the warranty he finally pulled out the warranty cancellation forms begrudgingly. He did not fill out the cancellation form properly. He told me that he would take the forms over to the accounting department immediately and get the additional costs removed from my SETF balance. He told me it would take about 6-8 weeks. I understood and monitored my account. 8 weeks had passed and I saw no change on my remaining balance. I called after 8 weeks to get an update and was met with the same attitude from the same finance manager. I told him it had been over the 8 weeks he had told me it would take to remove the additional costs. Instead of being apologetic, he went straight back to asking me why I wanted the warranty removed. He told me he would look into it. Another month went by and no change to my remaining balance. I called again. Same story. This went on with the same finance manager for 6 months. I finally had enough of this back and forth in May. I had to get in touch with the Business manager Ronnie Suber. She promptly got the documentation over to accounting. I finally saw the balance get removed in June... 6 MONTHS LATER! That is 24 weeks from when I was told 6-8 weeks. This is completely unacceptable. 3x the amount of time it should have taken to get this balance removed. The finance manager was more concerned about making money off the sale than having a happy customer. I would not refer any of my family or friends to shop here out of fear they would have the same treatment. If I want another Toyota I will not be returning to this place.

I would give Zero stars if it would let me. I had a HORRIBLE experience purchasing a product via…read moretheir website.....or at least a website associated with them (oemgenuineparts.com). I am reasonably convinced that it is a scam website ran by shady characters. I ordered a part and received confirmation of the order and my card was charged. I received an email also requesting the VIN of the vehicle (which I did not want to provide because I was afraid after ordering that the website was shady). That email said that the order would be processed in 3 days if the VIN was not provided. After nearly a week, I had not received any other communication from them and noticed that the charge on my card had disappeared, but the order still showed that it was being processed. I attempted to contact them for an update on the order. ZERO RESPONSE. Now, three weeks later, they have charged my card again and sent a email saying that it is being shipped. Why no response before???? Why the charge reversal and then a second charge with ZERO COMMINICATION??? Because I received no response previously, and needed the part, I had since ordered it from a different place. Now I do not need the product. If this place actually is legitimate, stay away from them unless you are ok with guessing games and horrible communication. I have tried to contact them to stop the order, and guess what.....no response.

I recently purchased a 2025 Honda Pilot Touring from Midlands Honda, and once again, I had an…read moreexceptional experience. One of the things I truly appreciate about Midlands is that I can walk in, tell them exactly what I want, and they make it happen--no pressure, no attempts to steer me toward something else. Charles "Bryant" Robinson was my salesperson, and he was absolutely fantastic. From helping with the test drive to explaining the features and offering thoughtful recommendations, his service was personal, kind, and professional. He was patient, easy to talk to, and made the entire process smooth and comfortable. This is actually my second Honda Pilot and my third Honda overall from Midlands, and I've loved each vehicle. If you're in the market for a new vehicle, I highly recommend giving them a visit. You won't be disappointed!

DO NOT go here!!! My daughter just took her 2020 car, which I just had serviced at a different…read moreHonda dealership. John told her that numerous items should be replaced. Such as the timing belt. About a month ago I had the timing belt replaced. He had about 4 items equaling over 1k that didn't need to be replaced or that just was. I believe that John saw a female college student and took advantage of her on her own. She took her car to Honda of Columbia. I have nothing but praise for them. By the by I never wrote a review before on Yelp, but I feel that John did such a miss service and took advantage!

Nice experience with Daniel Bass. Very informative, product knowledge expert. We went over…read moreeverthing I need to know before I was to make a decision. Great place to buy a car

The experience was nice, Jordan Burrell was a great salesperson , very knowledgeable and was very…read morecaring . Carl , the floor Manager was super helpful as well. My daughter purchased a pre owned vehicle, had to end up getting a second key and Mr. Carl and Jordan Burrell really showed warm hospitality. On Monday July 6, 2026 my daughter had to take her car back to get new key program. Tim and Matt work in the service department really need to communicate with each other a lot better. Jordan Burrell and Carl the Sale Floor Manager step in again to assist with payment issue . They both spoke with Donny the new Sales Manager that started today. I truly appreciate All involve that help made my daughter experience a great one. Joe who was the finance officer that assisted my daughter started out well. But he needs more training in customer service as well. He needs to realize communication and understanding from the customer is very much needed. Regardless if the customer start out with warranties and end-up changing his or her mind for any reason. Overall I would recommend anyone to purchase from Jordan Burrell on 9950 Farrow Rd Strivers Hyundai My daughters first experience

I would love to give a tremendous appreciation to the service team especially Carl. They had great…read morecustomer service great communication and timely service. I was greeted at the door with big smiles from the team. I really felt the joy of the Carl happy to help. Carl was amazing up front and honest which rear.. JT Kia great job on hiring Carl and your service team! Sign Tiawanna Johnson a extremely happy JC Kia customer!

I purchased a car from JT Kia. I haven't had the car for 30 days yet. And the car is a total mess…read more All I can do is look at the car and pay for it. I am very upset about this situation. They were no help and would not rectify it. I am very upset. ! ! !

Service department I feel is very exceptional…read more Before my Subaru, I owned a Ford. With Ford it was impossible to make an appointment; and they had my car all day to do a simple oil change and inspection. When I called McDaniels, they told me I didn't need an appointment and they had me in and out in less than 30 minutes and sent me a VIDEO inspecting my car, so I know it was done right. (They also had MUCH BETTER snacks in the waiting room) With my fiancées Nissan, called made an appointment at a Nissan dealership. Was waiting 6+ hours (on my day off) for an oil change and CVT fluid service. When they were done I asked for the inspection report and they said the technician DID NOT inspect the car, and the air filter was FILTHY. (I ended up just replacing that myself.) At Subaru my service advisor Peyton was very nice and prompt. The service manager (whose name I forgot) was also exceptional and took time to talk about what he recommended for my car, even though it was a busy day. I have full confidence in the department, and honestly I don't mind paying a little more for the peace of mind knowing my vehicle is running great. The complimentary wash is pretty sweet too. Would 100% recommend.

beware!! do not give any money to these folks. "keep your wallet closed around them."bait-and…read moreswitch deposit scam"! dishonest practice, fasely claiming a deposit is a non-refundble partial payment, mcdaniel's acura, 501 west killian road, columbia, sc. they make you believe a deposit is a partial payment," then refuse to return your money.. "dishonest practices". management lacking automotive experience. i gave a partial payment and later recinded then management refused to return monies. after due-dilligence, i was albe to receive a full refund. i did not buy a car. check consumer affairs complaint's, "be careful". us federal rules, south carolina law, forbids this conduct.

I am going to give 5 stars to their sales team. I ordered my 2026 Twilight Purple M2 in August…read more2025. Took delivery of the car in December 2025. David Aviles aka BMW David was my sales advisor. The process was straight forward. BMW David provided a VERY competitive quote. It might be the most competitive price in the nation if I am not mistaken. No high pressure sales tactic on unnecessary warranty and overpriced paint protection. As an out of state customer, I was surprised how easy it was to complete the transaction. I did not have to travel from CA to SC to pick up the vehicle. BMW David had set up the delivery from the BMW factory to a local Bay Area BMW dealership. All documents and DMV paperwork were done by both BMW David and Mike Liberatore. I will definitely buy from them again.

BMW of Columbia SC - Six BMWs owned. This experience may be the one that ends my loyalty to BMW…read more My iX went back THREE TIMES for improperly installed tires. My X3 went back TWICE for the same issue. Then I was hit with $1,300 for a cracked rim, while the dealership refused responsibility. Five return visits. $1,300 out of pocket. Zero accountability. After six BMWs, I shouldn't have to wonder whether the dealership can install a tire correctly. BMW: your brand is only as good as the people representing it. Do better.

Best car buying experience! Tony and Dex were so patient with me and helped me find the perfect…read morecar! Gus my salesman was very patient and kind as well. Leroy topped it all off with helping with the finance portion of the process. BIG thank you to McDaniels Acura! Worth the drive from the Clt area to Columbia SC for the best prices and customer service!

beware!! do not give any money to these folks. "keep your wallet closed around them."bait-and…read moreswitch deposit scam"! dishonest practice, fasely claiming a deposit is a non-refundble partial payment, mcdaniel's acura, 501 west killian road, columbia, sc. they make you believe a deposit is a partial payment," then refuse to return your money.. "dishonest practices". management lacking automotive experience. i gave a partial payment and later recinded then management refused to return monies. after due-dilligence, i was albe to receive a full refund. i did not buy a car. check consumer affairs complaint's, "be careful". us federal rules, south carolina law, forbids this conduct.