They worked so hard to get us into our new vehicle. We won't go anywhere else. The salesman was fun and not pushy and finance people were great to work with read more

The service manger didn't return my call. The mechanics are very rude. I don't recommend taking your care to them!

I had such an incredible experience with Rebecca! I had actually dealt with a different dealership the day before who assured me that a car was available, went through the process of buying the car, ran my credit, then realized the car had sold the day before. My experience at this dealership was quite the opposite of that. Rebecca was so accommodating, informed, and patient. She answered all of my questions, going so far as to FaceTime me and send me videos since I live a few hours away. She applied no pressure and made the experience so comfortable for me. She even drove herself to deliver me the car in Charleston! It can be hard to find a car dealership with integrity but I highly recommend this one! read more

They quoted me 5,000 to fix my car. I took it to another place and they said "The dealership lied half of what they said was wrong is not". I got it fixed for $1,200 instead. Never will I ever shop here work with this company! They are shady! I am a single mom in a panic of not having a car to drive. I asked them. If I can trade it in. "Sure for 2,500". It's a 2013 Buick. That's not right. save your time save your money do not go here! I'm so glad I shopped around and had it towed somewhere else! read more

I have an issue with my 2022 Chevrolet Silverado where the key is stuck after turning the vehicle off. After taking it to Jim Hudson twice they still cannot solve the issue and I now have to bring it in a third time. Very disappointed with their vehicle services department and I wouldn't recommend this company to anyone. Stay away from Jim Hudson! read more

Coming from someone that normally does his own maintenance. Well, I bought a new 2025 chevy 2500 diesel. first oil change on Chevy or what they call it. Let's say I won't be going back. Oil on steering wheel, oil on fender. I guess the fuel filter not included or offered. Tires rotated but 1 lug nut loose after I checked them. air pressure was change in the tires. Now they are not equal. Did they actually change the oil and filter? I will get under and check today. read more

Worst dealership I have ever been too! Bad salesman and I sat in the waiting room to have a bumper repaired and it came out worse looking then when I put it in. Will never go to this dealership again!!!!!!!!!!!!!!!!!!! read more

Took a 2017 sonic on a Saturday to Jim Hudson Chevrolet Service. Primary complaint was loss of power under throttle. They could not give me an answer regarding a repair until Wednesday and they charge $170 just to diagnose. I received a quote which I knew was too high by hundreds of dollars but agreed to let them perform the repair, with the thought, they know what they're doing.. Once I agreed to pay, I received no further feedback from the service representative. They stopped responding to my texts in a thread they initiated, and every time I called, I could only reach voicemail. I was finally able to reach someone on Friday at noon, who told me they talked to the technician directly to learn that the vehicle was still being worked on and it would be ready by the end of the day. I then received an automated text 10 minutes later, with an invoice to pay and a notice that the car was ready to be picked up. They claim they test drove the car after completing the service, but I don't see how that's possible considering the timing of that last interaction. One way or another, one or more people were not being truthful with me. When we picked up the car, within 5 miles of leaving the dealership, the check engine light came on. Drove the car straight back to the dealership. I had to wait till Saturday morning for their next explanation which included a repair that they quoted as over $3000. I was immediately able to get a quote for the same service for $1100. I wish I were exaggerating. Would you go back to someplace if you had this experience? I won't be. read more

Came to buy a truck today, and I thought I found the one I wanted. However, I was told that I had to go in and do paperwork before I could even look at the truck. You missed a sell today but another Chevy dealer will thank read more

Always bring my vehicles here for oil changes and maintenances. Friendly people and fast service. Would recommend if you need your vehicle serviced or looking to make a vehicle purchase. read more

I have been calling multiple times for the pass 2 weeks without response. I sold my truck to them about a month ago and I'm still waiting on a check from them. The truck is for sale in their website but can't get a call back for a simple yes or no question. Is ridiculous. The communication on this place is just worse than bad. read more

I took my car for a routine oil change and was notified that I needed two new tires and an alignment. I permitted them to go ahead with the additional repairs and drove my car home after the first trip to the dealership and noticed an unfamiliar noise coming from the bottom of the vehicle. I returned to the shop the next day where they closed the lid properly on the bottom because it was visibly hanging, I continued to hear a noise so I returned my vehicle to the shop for the 3rd time where I was notified they had improperly done the tire alignment and upon redoing it came to the conclusion that I now needed new struts and mounts. I took my car to have those installed as of Monday June 10th and picked up the car on June 11th and was told my car would ride like new and guess what I'm still hearing not even 15 mins after leaving the service center for the 3rd time in a week...the same noise like my car is going to fall apart on the bottom after a service cost of $1200+. This is insane and I need to speak to a regional manager of some sort. read more

Had my truck for almost 3 weeks to fix warranty issue (bearing in the transmission & rear main seal leaking). They refused to pay for a comparable rental (I now have an open case with Chevy) and didn't have anything on the lot that would work. Picked up my truck and 2 days later it's leaking oil. Drove back down and surprise surprise, they screwed up the work and need the truck back. I will never go back here for anything. read more

Experience once you never forget it. That's for sure. While showing you a car they spend a lot of time showing you extras. but at like they are included in the price. When you sit down and ready to sign the papers you finally are told the extras will cost you thousands of dollars. They then say the extras are already in the car so nothing you can do about it. I did like the car and wrote them a check before I buy as I want to talk to my wife. She did not want a car way in Columbia. So next day I called and they promised to just rip up the check the day before. Then they said I had to drive all the way back to the dealer to pick up the check. I did not want to drive all the way to Columbia. So I had to pay $35. Bank fee to cancel the check. Of course they made no effort to pay me back the $35. Terrible experience and dealership. Closets are nasty. read more

Jim Hudson Chevrolet on Hudson Road STILL owes me $150 for lying to me about having my part in stock. I already knew what part I needed, and then they charged me $150 to put my car up on the racks, and ONLY then, telling me they don't have the part (JIM HUDSON CHEVROLET TOLD ME THE DAY BEFORE I CAME IN THAT THEY HAD MY PART IN STOCK!!!!). And now, when Jim Hudson Chevrolet reads this review, they only respond to me with, "call us and let's talk"...NO!!! Jim Hudson Chevrolet should call ME! I'm the one who is screwed out of $150 and THEY are the ones who should be calling ME to apologize and refund my money. TERRIBLE, HORRIBLE, LYING, DECEITFUL, thieves...yes, thieves because they lied to me and took my money and I left their dealership with NO resolution for my original issue. They stole my money and I left with NOTHING, ZERO! I left in my car in the exact condition that I arrived, but $150 less in my wallet! Thieves, liars and bullies!! DO NOT GO TO ANY JIM HUDSON CHEVROLET DEALERSHIP! I challenge anybody who works for them to contact me and resolve this issue of stealing my $150, oh, and don't just respond to this review and say, "We're so sorry to hear about your bad experience with us, please call us.....". NO!!! YOU DO BETTER THAN THAT!!! You owe me $150!! read more