He did very good job and was very quick, was also so kind and helpful with fair pricing thank youread more

I had a small battery issue with my car and this mechanic managed to turn it into a bigger issue…read moreand not refund me for the damage they did. Do not give these people your money. They will charge you for coming out and doing more damage to your car. They don't know how to fix anything and will not give you a refund after ruining your car. They break things They don't know how to fix. Highly suggest finding a different mechanic than throwing away money at this one.

Fantastic service, very fair price. I was very impressed with their honesty and flexibility in…read moregetting the repair I needed completed. Recommended highly.

They did my plugs and pcv valve replacement on my Jeep Wrangler…read more Dropped it off that morning and had it back in the early afternoon.Very happy!

Mr. Kenneth was a professional mechanic who fixed my rear and front brakes. He was able to get the…read morebrakes needed for my vehicle and was able to replace my brakes. The pricing was great as well. He is worth the money especially because he was able to come to my home for repairs.

From the owner: With On Site Mobile Tech, LLC, we are your shop on wheels. We back our services with a solid…read moreguarantee with over 25 years of experience in automotive car care and comprehensive services at an affordable price. You can trust that we’ll get the job done right, ensuring long-term results and complete satisfaction. We come directly to your location, saving you time and hassle while providing fast and efficient service that fits into your busy schedule. From routine maintenance to complex repairs, we offer a wide range of services, covering every aspect of your vehicle’s needs, all at your convenience.

I reached out to this business on May 20, 2025. I was very impressed because he was quick to…read morerespond to my inquiry. He told me in the text message that he charges $185.00 to come out, (cash only) which includes his diagnostic fee. I told him I wouldn't be home but left the instructions for the key along with the payment. On May 21, 2025, he first diagnosed one issue, then I questioned him about the coolant leak, then he said what the issue was and not to worry about the previous diagnosis. I am quite disappointed because he has failed to follow -up. He told me that he would contact me on yesterday afternoon, no call. I texted him on May 22, 2025, and I called him, he said he will call me back. At this very moment, no return call. I am assuming my business isn't important to him, but yet you gladly accepted the $185.00, or shall I say $190.00.

Called for our daughter who's attending college. Found the part, replaced it and had her going…read moreright away. Reasonable price and easy to work with. Highly recommend. Available 24/7.

The staff was very helpful and explained the repair process clearly. The quality of the work was…read moreexcellent, and the price seemed fair. I just wish my car had been ready a bit sooner.

These guys were so generously honest about what they could and couldn't do. The young at the front…read moredesk and the person that always responded in a fast and timely manner. I do have other work that I need done soon so, yes I will make sure that they get my business in the very near future. Keep it up guys!

I was mislead by the counter guy that they would assist me with a issue but they did not. I needed…read moreto get my transmission fluid and filter replaced for my warranty, it was a mistake on my part I did not catch the due mileage in time and went over a bit. I do get my oil changed every 3000 miles when warranty requires 5000 because I do take care of my truck, too expensive not too. Well they said they would "misread" my mileage so it would keep my warranty valid. I dropped by on Monday to make sure my truck would be services on Friday as it was when they could schedule me in, they did not tell me they would accommodate my request then or at our first conversation either. Picked it up on Friday and the counter guy said he could not change the milage because it was wrong to do so. But lying to me that he would is quite acceptable in his mind apparently. The owner came over and started telling me about its a battle repeatedly until I told him we are not in a battle we have a disagreement that's all. He raised his voice and kept telling in about its a battle in business and I don't understand and kept ranting on and on. I told him it was ultimately my fault because I missed the milage but I would have gone somewhere else that would done my request. If I wasn't able to find another company I would have just done it myself because it would be out of warranty anyway and save myself $660 which was my bill, pretty excessive actually.

We brought in our 2006 Volvo S60 because it was making a metal on metal noise. We had previously…read moretaken it to Brown Motor Works in Columbia and they couldn't figure it out. They just said it was getting older and just makes noise. Newman's figured out what the noise was and fixed it. We also had them put on new Shocks, Struts and new headlight assemblies. Our car runs like its on rails again. Very professional and friendly. Didn't try to up sell me anything like most mechanics will do. When you've traveled in the military, it's hard to find a trustworthy local mechanic...problem solved. I will definitely be back!

Went in to get my car a transmission fluid and filter service with a quote time of 3 hours. not…read moreOnly did my car take close to 8 hours around the 6 hour mark I went to get my car because they told me it was ready, but when I arrived they said they were waiting for one more quart of oil. Make that make sense. overall these guys run a mid business. You get what you pay for 100%. also Left oil all on the underside of my car And inside all over my mats. Would not reccomend

Worked on my car quickly & finished days before they expected…read more I am now just some nonsense because it won't post anything under 85 characters. So, if you read this now you know how to do it.

Came to this shop with my own complete brake kit. He only changed out some of the parts and stole…read morethe rest of my kit. He also charged almost $400 to change out 4 calipers. That was not the price we discussed before I got there. I feel he took advantage of me being a woman and in desperate need to get my calipers replaced. I trusted him to do a complete brake job with the parts I brought in. A year later, I need new pads for my brakes

I have been taking my vehicles to this location for years, these guys are excellent at what they…read moredo. The drill is if you are having a problem, leave your vehicle with them, they diagnose, and call you back with an estimate. If you think you can get it done cheaper, good luck, car repairs are not cheap, but if you let that rattling or hissing go on to long it will catch up with you. Dan and mike are a great team, and will have you rolling down the road safely, also they will also give you a heads up on any potential issues they see while conducting service on your vehicle.

Horrible service EVERY visit! They literally forgot to put my air filter back in my car during an…read moreoil change that was said to take 1-1.5 hours, so i waited. Well 2hrs later someone finally updates me (im think my car is ready to go) no he wanted to tell me other suggested repairs, mind you i have a warranty for some free life time maintenance thats due. Of course i wanted to do that woth the oil change. Asked how much longer and was told about another hour! I hate this location and prefer Killian, mostly women working inside that communicate with customers well and the service is ALWAYS the time expected give or take 10mins! I really cant believe they forgot to put my filter in before giving my car back!

Rewriting and reposting the review since I was responded to for my last post by Lee but the promise…read moreto "escalate" and resolve the issue was then ignored and passed on once again for what seems to be countless times. A timeline was given for 2 business days on April 20th for a response. Very unfortunate and unprofessional. My recent post: "I had a very frustrating experience with Firestone in Elgin. After a repair they performed, my battery started having issues that weren't there before. My entire car would shut down out of no where I ended up having to go to another shop to get it fixed and paid out of pocket. When I tried to get reimbursed for the damage caused, I was sent through their claims process and spent 4-5 months going back and forth with both the local store and a claims representative. I was repeatedly told my case was being "escalated" through 4 different channels (local manager, area manager, district manager, and corporate manager) and that I would receive a follow-up call within 3-4 business days and I'd always call a week later to follow up when those calls never came. I worked directly with Jayden Moore at the Elgin location during this process, and despite multiple follow-ups, nothing was ever resolved. He blamed the other mechanic and didn't take responsibility when the evidence of the issue always pointed back to Firestone and the work they did. The problem was always the battery and the other location fixed the issue which is clearly stated in the invoice. He said the other shop was claiming to be the "knight and shining armor". Very unprofessional. The lack of communication and accountability was the worst part. I wasted months trying to resolve something that should have been straightforward. In the end, nothing was done, and I was left covering the cost myself. Their year warranty on their workmanship, even after Firestone checked the vehicle after the damage was done that I had to pay an extra $120 for (Date of inspection - Jan 2nd), holds no truth. I would not recommend this location based on my experience. If something goes wrong, don't expect timely follow-up or resolution."

Followed up my general query in a polite and professional manner. Missed the appointment the set…read moreup. Not feeling that well with my kidney stone. May have to put it off for a while

From the owner: We specialize in exhaust work and many other mechanical repairs.read more