The service was great, the crew knew what needed to be done after everything I told them about my…read morecar. I took my 2009 Honda CRV in for an oil leak and they inspected it and called me as soon as possible to get approval to get it done and they did just that. I have never felt such relief leaving an auto shop. He was honest and fair and definitely worth the value. Thank you all for your help in getting me back on the road!! Definitely will be back when I need it

Again, my experience at T&T was perfect…read more Work done efficiently and at a fair price.

I've brought my car here for a few things now, a battery cable issue (towed here), check engine…read morelight (alternator died), screw in my tire, and oil changes. Every experience has been top notch from communication on the phone to service (parts on hand), and the waiting area (and restroom) is very clean! I've always felt they gave me honest feedback and didn't try to upsell me. For example my tire pressure light was on and they told me the sensor is broken and needs replacement but the tires are correct pressure so I don't need to do anything unless I want to spend the money. Definitely recommend this place!

These guys are kind, honest and efficient!! Oh and funny too ! I can go on and on about my…read moreexperience with them but just trust me. You won't regret taking your car there. Thank you Randy, Brian and gang!

My husband and I were in the area for our 10 yr anniversary and started hearing a scraping sound…read morewhen we turned right. We found Matteson's on Yelp. Mike was gracious and helped us right away and and we were back to enjoying our festivities in 20 min. Just wanted to say a big thank you for being so nice , speedy and generous. Much appreciated!

We just moved to Pacific Grove last week. Today, in the pouring rain, it looked like one of my…read moretires was going flat - we thought it might have picked up a nail. My husband wanted to go to a chain tire shop but I wanted to go to a local Mom & Pop business so we ended up at Matteson's. Thank goodness they were open on this holiday Monday. They checked the flat tire and all the others - couldn't find a leak, put more air into the low tire and we were back on the road. They were kind and helpful. We will go there for all of our automotive needs in the future. We have found our auto shop!! Matteson's rules!

Mistakes happen. Luckily, this Jiffy Lube has great people…read more It was communicated to me what happened to the car and what they would do to fix it. They stayed true to their word. They resolved the issue at their own expense and with a sense of urgency. I got my car after a few hours, with a detailed explanation of what they fixed and the parts they replaced. In light of the very bad situation, they showed incredible professionalism and great customer service. My only regret is that I don't remember the name of the gentleman who was taking care of me and talking to the Jiffy Lube regional manager. So, based on the receipt, I would like to thank Ernesto, Felix, Lawrence, Giovanni, and Anil.

Ernesto helped me out, brought my car right in and had my oil changed, filters replaced and new…read morewipers in less than ten minutes. Ernesto and the rest of the staff were super welcoming and friendly. Highly recommend!

I got my oil changed there and they let me know my cabin filter is okay, I trusted them but The…read morenext couple of weeks I start feeling like crap cause of my allergies. If the cabin filter is even a tiny bit dirty I like it replaced. I came back and they did nothing, wouldn't even look at it. I explained it's a medical issue and if they can at least show me how to open the compartment so I can see and they just tried to reassure me again that it's part of the service, if they said it's OK then it's fine. They don't really care that I'm telling them It's a medical condition and I need it changed if it's even a little dirty. I suggest you ask to see the filters if you come here so you can be sure cause now I have to go and change it myself

I've been going to Lemos for my car's annual service for several years now and also purchase gas…read morewhen needed. Raul and Julio are the two service technicians that have been taking excellent care of me, as well as everyone working there. The owner is a lovely lady who always has a warm greeting. It is wonderful to be valued and appreciated as a customer and it is gratefully appreciated. I would recommend them for anyone looking for the best automobile service on the Peninsula.

As soon as I tried speaking with Jospeh Natale, he was extremely short fused and rude with me. His…read moretone was demeaning and no matter what I said to try to be kind, he always stayed the same. I have never felt less important as a costumer and I ended up not using his services. I would recommend anyone looking for an honest, caring, trustworthy shop to look somewhere else.

They're very transparent on their prices we brought in our car and they told us that they can't…read moreopen the hood because the mechanism failed they were transparent on price of it saying it could cost x amount or hopefully it's what we quoted you. I just took our other car into the shop and they were also transparent when we asked if the could fix a problem and they referred me to another shop. We appreciate their honesty in not costing us more money with what they can't do.

Love love love the service of this place to fix the flat on my Tesla 3…read more Tony is friendly and wonderful. Highly recommended.

Was able to get into be seen early in the morning and they were able to check my tire for the…read morenail/screw that I saw lodged. Good news the screw did not go deep enough to cause a leak. They took the tire off and put it into the dunk tank just in case. Since there was no issue, they didn't charge me for anything. I made sure to take care of the person helping me for their time. If you have a tire issue I would recommend this place.

This is now a Valero. I appreciated the touch free credit card processing though you do have to…read morekey in your zip which kinda defeats the purpose. Oh, and no paper towels. Sorry, I have always been a germaphobe though most people seem to have over taken me now.

Absolutely appalling and terrible stop. I pulled up to put air in tires ($2) and get two quarts oil…read moreas Ofchecked it this morning. Ended up didn't have reading glasses in purse. Popped in and told the guy I needed oil which I knew I needed 2 quarts, and if he could just basically tell me the air pressure so I could do it myself etc. I usually have an air pressure gadget in my door but that also had been borrowed by my son apparently. Without saying anything and ignoring what I already said about I had checked the oil, he walked out and I opened the hood and he pulled the dipstick out as I said yeah I already have done that and then went inside and got the 2 quarts that I had already put on the counter. He poured them quickly in and then put air in three of the tires and all of this took about three minutes total. He then proceeded to charge me $25 for that! Absolutely appalling and terrible business practice and honestly just rude on top of everything. To ignore a 69-year-old woman that way and then rip her off was disgusting at best. I will never go back there and I honestly suspect he has had friends/family and locals put these reviews in because he absolutely does not deserve them. I have never been charged for air pressure over the years and I've also never had somebody ignore that I am perfectly capable of pouring the oil in myself and pushing ahead and then slamming me with a $25 bill. I'm very tired of people behave this way! Gross. There have to be more honest well-meaning gas station people in the area.