Braden was terrific. I live in Kansas. He went in on his day off to FaceTime me in order to help…read moregive me a better idea of the condition since I was unable to see it in person. That type of work ethic is rare these days.

I don't even know where to start! I fell in love with a…read morebronco Heritage edition that my husband found for me after searching. Unfortunately it was located at this dealership. The actual ease of paperwork was fine...of course it was as they wanted their sale completed but it's all downhill from there. Not even close to what I call quality service! The car had to be delivered from Ohio to Fort Lauderdale. My husband was in the car business so you can not argue with the facts on how a car should be delivered and I don't care what make or model it is. Car was delivered nearly two days past original estimated time. No problem. I can understand if a car is dirty on the outside from transportation but the inside should have been very clean! Perhaps even with a note thanking us for our business. But hey...that's only something a true professional business would do! The inside of the car was trashed. Caked in dust and dirt. The head rests of the seats were filthy and the extras covered in filthy plastic just thrown in the back. Even the inside of the glove compartments and center compartment were beyond dirty! A car is supposed to be cleaned for delivery!!! It also had an unusual smell. Not a hint of that new car smell everyone loves. We had to have it professionally cleaned and the seats took forever to get the dirt marks removed! That wasn't cheap but we paid for it. They also insisted it was cleaned! Not a chance. Then...not even one week later on a NEW car with 24 miles on it the check engine light comes on! I immediately took it in to my local dealer. After throughly inspecting the car they told me it had "critter damage" and that parts needed to be ordered and I was looking at about 1000 for repairs! I was without a car or loaner for two days and this awful dealership actually had the balls to tell me it could have happened in my possession when I live in the middle of the city in a new luxury high rise where there are no critters!!! The local service writer spoke to them and basically confirmed it was done where they had the car parked! Clearly in a dirt field somewhere! Now Jim Schmidt Ford offers to pay for 500 of the 1000 repair which is not the right the right thing to do! It was their neglegence!!! After I expressed my disappointment then a text came back from the sales person saying he spoke with his manager and "he'd pay for it" ! In my opinion that means he spoke to the manager again and he agreed to pay the full amount. I just received a check for less than 500 and here we are! Hope it's worth the bad review to let everyone know how you handle business. BUYER BEWARE! They don't care about you, the state of the car they sell you or customer service! This car was NEVER EVER inspected before shipping because the damage would have been seen and I should have never had to pay for a professional detailer! SHAME ON YOU!!!

I've been to Curtis several times now with several vehicles. He definitely knows his stuff. He's…read moredone simple stuff like O2 sensors or greasing brakes to replacing cracked exhaust manifolds and diagnosing issues. He doesn't over charge and is very reasonably priced. One of the only honest mechanics left in Fort Wayne. Just bought a used truck a couple days ago and will be taking it to him soon to get it all checked out. I highly recommend him to everyone.

Had my check engine light on, they diagnosed the issue(s) and provided a quote. Woodward did a…read moregreat job. Kept to the quoted amount and communicated any changes in a timely manner. I will be recommending them to my friends and family.

The mechanic was very efficient and does GREAT work. I highly recommend them to anyoneread more

Outstanding service! Darvin went above and beyond for me when he didn't have to. I'd recommend this…read moreshop again and again!

This was my first time here. Same day service for oil change and belt replacement for my Mercedes…read moreand they did not charge me to repair a cover that was disconnected and interfering with radiator fan. The cost for the oil change was more than reasonable. (Note: Mercedes Dealership charges more than double for their oil changes and services). Most important, the Attendant and the Mechanics were very friendly. Unlike other Dealerships, they were thorough in explaining their diagnosis; no unnecessary or pressure sales tactics. Now my new Mercedes service center.

My first visit to Kruse. Business is under new ownership…read more New owner was a long term employee of previous owner. Took my limo in for front end alignment. I had just rebuilt the front end. Car handles beautifully. wheel is perfectly level. While in shop Mechanic gravity bled the brakes. Now the pedal is nice and firm again. My alignment was $149 and bleed was $40.50 (he supplied the fluid). The owner runs the shop, and his sister runs the office. They both impressed me as intelligent and pleasant people. They both thanked me more than once for my business. I'll return again.

i own a collision shop (the toy shed LLC) in Waterloo and use Brian's Auto for severe mechanic…read morerelated repairs since we don't have an alignment rack at our shop. They always treat us right and do not overpromise on their delivery times which is amazing. they tell you how it is and i appreciate that in a business because it helps us keep insurance and customers updated on a realistic time frame - not a hopeful one. Good business, quality work, and like always - you get what you pay for

Highly recommended auto repair shop! Great customer service, knowledgeable staff, and caring…read morecompany overall.

He was so kind and gave me an amazing price! Doesn't mess around and gets things done quickly and…read moregets them done right. Definitely recommend you come here to get your vehicle fixed.

Honest and reasonable!!! Nice person and extremely knowledgeable ! I wouldn't trust anyone else in…read moreFort Wayne

Trustworthy and honest people here. They don't overcharge you or recommend unnecessary repairs…read more They always make you feel like your concerns are heard. The quality of repairs are good. Highly recommend.

Make sure you ask them to check your transmission fluid while getting an oil changed. they never…read morechecked mine, spent 4300$ on a new one. I called around to other places after this happened and it is standard to check the transmission fluid. Lazy employees.

I have been taking my cars to Wheelock Auto about ten years now and I've had nothing but great…read moreservice from them. Their prices are fair and they don't try to sell me things I don't need. The last time I had my oil changed I dropped my car off the night before my appointment then got a text about an hour and a half later telling me it was done. I will never take my car anywhere else for repairs as long as they are in business!

Jim is good at what he does but I feel as if some of the employees who worked on my truck were not.read more