They kept me informed every step of the way about the progress they were making on my car repairs…read moreand they did a very nice job.

The guys at Midwest were great! I wrecked my car on Mother's Day. I had minor damages. My…read morefather-in-law offered to fix my car for free. Everyone was so understanding! They pretty much fixed my bumper for me ( except for a plastic clip I had to purchase) at no cost!!! They had it ready for me to transport when I arrived. They could of charged me a break down fee ( according to progressive ins.) but they didn't! I didn't have to pay anything. Everyone was very friendly. Thank you guys so much! Erica Whittington KC,MO

Do not buy a vehicle from this dealership. A few months ago, my girlfriend and I were ready to…read morepurchase a used 2016 Volvo XC90. I have the same model, and it has generally been a reliable vehicle for me, and my girlfriend is quite fond of it as well.Used Volvo XC90s are somewhat limited in the central U.S., so when we found this one for sale locally in Olathe, we were eager to check it out. We inspected the car and took it for a test drive, and everything appeared to be in order. My girlfriend decided to buy the car that day with cash; there was no negotiation since she really liked it and the price seemed reasonable. However, just one day later, the check engine light illuminated. Given that the car has many sensors, I assumed it might just be a glitch in the software. My girlfriend reached out to 'SASHA' and communicated with his wife regarding the check engine light problem. We were advised to bring the car in for inspection. A couple of days later, we took the vehicle in, and they examined it, telling us it was ready for pickup. They claimed it was a battery issue. Initially, I believed this explanation, but I was somewhat skepticall. As an electrical designer for a utility company, I have a good understanding of electrical systems and their functions. When we picked up the car, the check engine light had been cleared, but it soon returned. The light came back on the following day. We took the car back again, and the dealership provided the same explanation. This occurred once more, and we were urged to bring the car in again. Nothing was resolved, and we received the same story about a battery issue. I suspect this dealership is dishonest. Regarding the concern with the check engine light; I own a personal scan tool for my vehicles that can clear check engine lights. I attempted to reset the check engine light on her vehicle. The battery was never a concern, as confirmed by the untouched battery terminals located in the trunk of the vehicle. Sasha and his wife are frauds; they used a scan tool to clear the check engine light prior to purchasing the vehicle. We drove just under the mileage limit to avoid triggering a check engine light before completing all the paperwork. Sasha also gives off predatory vibes around young little girls; he behaves in an overly clingy manner towards them. My girlfriend and I brought her daughter along, and while he wanted to hug and show affection, his actions were inappropriate and unsettling. His wife is equally rude and arrogant. Additionally, we have yet to receive the title for the vehicle, and the dealership has stopped responding to our messages. Avoid purchasing a vehicle from this fraudulent and creepy dealership. Holding onto the title is illegal for a dealership, and this practice is also considered fraudulent, which we will be investigating

Visited a few dealerships looking for a car for Grandson. Not impressed with the majority of my…read morehunting experience until we met Matt at KC Car Gallery South. Test drove the car we were interested in and then gave it a couple days to ensure it was the one he wanted. Returned and test drove again prior to purchasing. Zero pressure and Matt is a very personable and straight- forward knowledgeable person. Will return to this business for any future purchases.

Get EVERYTHING in writing! We got a surprise $30,000 bill...and a painful lawsuit. I will NEVER…read moretrust them for anything!

Less than one star would be an appropriate rating for a company that has had our vehicle for almost…read more5 months. We dropped off the car on 6-3 and this is what it looks like on 10-27. My wife went to check on her car in person after repeated lies from the owners stating that they were waiting on a part. NOT TRUE. They haven't even started working on it. The inside of the vehicle is disgusting and going to need to be detailed. Going to speak with my insurance adjuster and figure out where to take it now that we know for certain that Shoemaker Collision can't be trusted.

i have always been a dealership person when it came to servicing my cars for various reasons. i…read morejust moved to Gardner, KS and did not want to drive very far to a dealership and heard about Bret's Auto works. So, i took my car in for service. An oil change, tire rotation, cabin filter and windshield wipers replacement. Customer Service is way beyond and above. The technician Dalton, took a walk around the car and video it, explaining everything about my car and then sent it to me while I was waiting. Thank you Bret's AutoWorks for the Service you gave me today you made me feel like I was your only customer. I got the Red-Carpet treatment. Sharon

They was polite and to the point. I asked for one thing to fix and they found more problems that…read morewould lift my truck unsafe. They quoted me a price. So I had them fix all the problems. during the repairs I didn't need all the things they quoted and found another problem and fixed with out asking. I was great full they fixed the other problem. They saved my money and made my truck safe for the road again. Everything is working great again, like I have a bran new truck. If I can't fix my truck or 4runner I will take them back to them with no worries about what's need to be done. because they will find and fix the problems

Took my car in for a simple diagnostic test and minor repairs. Charged us an arm and a leg and also…read morecut major wires to the wiring harness and tried to hide it and deny it. They only thing they had to say was bring it back in to assess the damage and we highly doubt our techs did it. We won't be back to this shop and I highly recommend you don't use them either.

After moving to Kansas City, I spent several years driving back to my home town for oil changes…read more Crazy, I know, but I'd had trouble finding an auto shop that I felt was honest, quick, and did quality work. After asking around for recommendations, I decided to give J&T a try. I've had nothing but great experiences since! I usually wait at the shop while my car is being serviced. My car is always serviced very quickly. I'm usually in and out in under 45 minutes. The shop is small but does offer Wifi and snacks. There's also a small TV in the lobby. The only downside to me is the location. Spring Hill is a bit of a drive for me, but I feel like it's worth it for a shop that I can trust. Overall, I feel like the cost is pretty comparable to other shops in the area.

Today I found myself in need of a tire after experiencing a blowout, and I'm so glad I came here! I…read morehad the pleasure of working with Bill, the manager, and he went above and beyond to help me. He was incredibly kind, gave me a great deal on a used tire, and even stayed after closing time so I could make it from my job in Gardner to get my car taken care of. It's hard to find customer service like that these days. Bill truly cared about helping me get back on the road safely, and I couldn't be more grateful. If you're looking for honest service, great prices, and people who genuinely care about their customers, I highly recommend checking out this tire shop. They definitely have some of the best deals in town!

Anderson came through for us when we had a flat tire right outside of Ottawa and had to stop at a…read moregas station. A nice gentlemen that stopped to ask if we needed help, recommended Anderson. After I changed the tire and put the spare on, we made the short trip and the guys there were super helpful and very nice. They were able to patch up the tire and didn't try selling me a new one. They were honest though and recommended that I replace the tire soon. All I wanted to do is get back to KC and handle it there. They had me back on the road in 20 minutes.

AMAZING CUSTOMER SERVICE FROM THE OWNER!!!…read more As someone new to the area and not very car-savvy (I'm a "girl's girl" through and through!), I was initially unsatisfied with the service I received. However, the owner went above and beyond to make things right. His dedication to resolving my concerns and ensuring my satisfaction truly earned my respect. By the end of the experience, I felt like part of the family! If you're looking for a shop that genuinely cares about their work and their customers, this is the place. I highly recommend them and will definitely be returning!

Courteous and helpful staff, taking the time to hear my issue completely. I was able to get my…read morevehicle in right away, and get a ride home, and then back when my repairs were completed. You truly feel like your family when dealing them.