Had Metz come out to the house were under contract in to inspect sewer line. Nate was super…read moreprofessional and helpful and explained what he was doing. They gave me a very quick quote to follow up and the video of the sewer line was sent the hour after our appt for the inspection.

If I could give this company 10 out of 5 stars I would…read more Another company came out and "diagnosed" an issue on their 2nd visit, and quoted us an up-in-the-air price for a "maybe this will fix it maybe it won't" service. Needless to say, I was on Yelp finding someone else for a 2nd opinion. Jennifer at Metz called me and messaged me right away to view video footage and get something scheduled. I was able to call, text, and email her as often or as little as I needed to and ALWAYS received a response. The communication was exceptional from start to finish. Someone came out that same week to take a look and give out a timely estimate. This company does offer financing, although we did not use it. The quote was less than half of what the other company had quoted us. We got a straight forward diagnosis, with honest pricing, and reliable service. The team came out on the day they were scheduled at the time they were scheduled. They were able to complete our project in only 2 days. Extremely efficient, and walked my husband through what they were doing and put us at ease with what still needed to be done. The pictures and reviews from myself and everyone else speaks for themselves. While I hope to never need more restorative services on my property (LOL), if I ever did, I would 10,000% use Metz again. I will be recommending them to anyone I know who needs it. Absolutely amazing!

Revelation Plumbing reached out within minutes. When Robert came to the house, he was very…read moreknowledgeable and polite.

Highly recommend. Excellent communication, fast scheduling and honest, knowledgable employees. Will…read moredefinitely call anytime I need plumbing work again. Thanks Robert!

Rich did a great job but I was shocked by the rate of $215.00 per hour. Johnathan said that was on…read morethe lower end of the range in his business. (ha) I feel ripped off. Be sure to discuss the hourly rate ahead of time with them.

Great experience with this company! Had them come fix my toilet on Monday the 25th of July 2022!…read moreNow I had a running toilet that for some reason I could not fix. I tried to repair it but was unsuccessful with the replacement "guts " I purchased.So my wife had to call a plumber!! The two gentlemen showed up on time as promised( isn't that rare nowadays) After trying to fix my toilet they surmised that my new guts were faulty! They were very respectful and even had the part in their truck!! AMAZING! In no time at all the toilet was fixed, no more turning off the water supply after use! Wonderful! Price was good to reasonable and they even took the time to look at my spa tub and find a leak!! I do hope they have the time again soon to come back out to my home in Burgettstown and further diagnose and repair this jetted tub? If I could lift it it would be a great paper weight right now! Thank you kind plumbers for coming to my home promptly when promised and solving my toilet issue! Your boss or bosses are very lucky to have you gentlemen as employees. You 2 are truly an asset to your company! ( Oh by the way your rates and service were outstanding)! I can now get up in middle of night for the bathroom and not have to wait for the tank to fill after flushing

Kaleb was great. I had a bad leak in one of my rental properties and I needed the work done…read morequickly. He responded quickly to my Yelp request, provided an estimate based on photos, stuck to his price (which was very fair), and got the work done same day. He also made sure to check the rest of my fixtures and ensure that there weren't any additional leaks. I'll be continuing to use his services and would highly recommend!

Recently tore out some carpet in our basement and found a hidden drain under it. We wanted someone…read moreto come check it out and see if it was still active before choosing a new type of flooring. Kaleb was extremely quick to respond, and was out in the next day or 2 to take a look (was not urgent). Came out a 2nd time to put a drain cover on for us the next week. Offered advice that helped us easily make a decision on what type of flooring to use - we have a slope in the basement for the drain, so we decided just to keep it more natural and stain our concrete. I would 100% use Kaleb again. Great value overall!

Kaleb from 1-Tom-Plumber was absolutely fantastic. He was extremely knowledgeable and quickly…read morediagnosed that our water hammering issue was being caused by water pressure that was set far too low. He took the time to clearly explain what was happening and patiently answered all of our questions, which we really appreciated. It's clear he genuinely cares about helping customers understand the problem and the solution. If we ever have plumbing issues in the future, we will definitely be calling 1-Tom-Plumber again and asking specifically for Kaleb. Highly recommend!

Jake did amazing work Explained the whole process was…read moreconscientious and did quality work

I bought a washing machine and found out at 2:30 in the afternoon the day before that the shut off…read morevalves were rusted open. To get the new machine installed we had to uninstall the last one. Next day machine was coming between 7 am and 7 pm. They showed up at 9 am to help. We have used them many times at my mothers and mother in law's house which are both from the early 1900's. Any problem they have run across (and there were many), they were able to handle easily. I've used this company since the owner was doing calls. They even saved us over 7,000 dollars by running the second sewage line through the basement rather than under the house. They are professional, friendly, and always clean up after themselves. When they say they are going to show, they always make it in the window given. I've even had them remove an old gas line from a chandelier so we could put up a new one (he had to find the ancient parts to use), which he did so promptly and finished the same day.

Arrived when promised. Located issue. Fixed. Very satisfied. Have had them before. Always good…read moreexperience. Highly recommended

This is the second time I've use this company, outstanding service!…read moreI would highly recommend them, but always be aware of any sewer cleaning company they wanna saw you on having your drain replaced...

I was doing a favor for a neighbor who had a water line burst on her. She had an insurance contract…read morewith the water company that covers her in the event of leakage and this company is one of their recommended repair companies. The man who came to her house advised me that after using sound technology the "leak" was actually coming from my property since part of her line crossed over to my backyard. I gave written permission with the understanding thinking that if her pipe was indeed causing backflow into my yard then it must be addressed. The letter the neighbor wrote also indicated that once the work was done Mister Sewer would arrange sometime in the future to have a landscaper come out and repair damage to my yard. The original agreement was written as basic restoration consisting of "soil and seed." Later on when the owner signed off on it the limitations per her insurance contract limited them to basic restoration which was "seed and straw" as well as leveling. I was not given opportunity to initial this change as acceptable since I received a printed copy with the signature and addendum. On the day they did the work and dug up the area as deep as a grave the water line was tested. There was no leakage at all coming from the pipe that was under my yard but rather was somewhere under the concrete below her deck. They completed the project by forcing out the defective copper using an underground snake technique from her water shut off valve in her home. They replaced the line with what they call a superior plastic by Uponor. My understanding was that this pex product expands and contracts and is more durable than copper and will last longer. I did learn that without this insurance the base cost is at least $2500.00. My neighbor was grateful and pleased with the work they had done. I, on the other hand, have to consult other landscapers in order to get the right information on how to properly restore my lawn as well as allow for eventual settlement where the hole was dug. Hopefully in time I will get the information needed and go accordingly. I'm sure they are a fine company to work with but when you are filing an insurance claim they usually use the least invasive means possible and must limit their work and restorations according to the guidelines set by the insurance company. Please be aware of that fact if you are paying a water/sewer insurance premium on your water bill.

Quoted a Fair price. Very Knowledgeable employees and friendly staff. Plumbers showed up on time…read moreand worked efficiently.

Basic plumbing is fine. HVAC fine…read more But if you need anything that requires digging... SHOP They charged me 400 bucks to run a camera through a pipe that we already knew was clogged. They gave me an estimate of nearly 5,000 dollars. Had it done the next day for half. Caveat Emptor!

Drain cleaning freeing up clog in underground outside front of house. Cost way too expensive. I…read moreshould have shopped around. Price so high I believe I was ripped off. The manager got in touch with me and refunded $300 which made their price very respectable. The work was completed to my satisfaction. Very pleased.

TERRIBLE - ALL THE WAY AROUND. I would select a negative rating if that was a choice…read more The drain in my backyard was flooding. I have 2 large dogs that bark when the wind blows. The technician said he knocked (lie #1) and that he sat outside on my steps for over an hour (who has time to do that???) He snaked the drain and it got stuck. He tried with everything he had in him to pull it out. It took another good 30 minutes to free the snake. That evening I proceeded to my basement, and much to my dismay....the sludge from the drain in the yard was suddenly in my basement with a hole in the wall. I called back and was told that 2 technicians would be out before the end of the night to run a camera down the drain. The original tech came back and told me to wait until it dries to clean it up - WHAT?!?!? Needless to say..the other 2 never showed up either. The tech said he was off duty but was curious to see what happened. Next day (now 3 days after initial incident) was Sunday, we were told that a SUPERVISOR was coming out by the end of the evening. Guess who came? NOBODY! Monday - we were told that someone would call us (after 1pm) to tell us what time he would be there. They were at the door at 7:30am and my son had to leave for work, so tech could not stay - told us to call when someone would be home and he would be back. I called at 5:15pm and was told that someone was in route to my place. That is a complete contradiction to what I was told earlier, however I was close enough to home that I could get there quickly. Waited till midnight. Not only did they not show, they didn't call either. DO NOT EVER USE THIS COMPANY! I WILL LEAVE A NEGATIVE REVIEW ON THEM ANYTIME I CAN - it is UNACCEPTABLE and UNPROFESSIONAL