Great company, the guys know what they're doing and work fast. The lady in the office was so patient and kind to me. She always helped me when I needed certain documents, bc I had to hire a third party adjuster to fight with the insurance company to get them to cover the water damage. They offer financing through a third party company. My experience with them was a great one. read more

Nice guys. Did the work. But, fees are much higher than the norm. Plus, their service call fee doesn't roll into the labor cost like 95% of other reputable companies do. They were here for 1 hr tops. Charged me almost 250.00 for labor plus the parts. I'm sure there's options that are just as reliable for less $. read more

We've been customers of Starnes Plumbing for almost five years now, ranging from simple clogs all the way to replacing a toilet. Everyone we've had contact with, from the office staff to the technicians coming to do the work, is consistently nice, friendly, and professional. Today, we contacted Starnes because of a clogged kitchen drain, and they dispatched Brent to come and take a look. My wife and I both work from home and were on calls all morning, so we didn't even have a chance to do any precleaning or remove the items under the sink. Brent was very friendly, took care of moving everything and putting it back, and made sure that the drain was running freely. He asked if we had any other plumbing concerns, and after I mentioned the sink in the guest bath, he took a look. It turned out to be more of a design problem with the stopper that doesn't really have an easy solution, so we left that for another day. To my surprise, he thanked me for being a repeat customer and comped today's service! I can highly recommend Starnes for all of your plumbing needs, they are a great company! read more

I have used Starnes Plumbing since we moved here six years ago. They were out today and again provided excellent and efficient service. I have consistently been happy with their helpful advice and their professional service. I recommend them very highly. read more

The Starnes crew is amazing. Everything from scheduling to the service provided was first class. I had a leak coming from under my kitchen island. I knew from the start that we were going to have to cut the cabinets open to find the source, but they still searched every possibility before tearing into the cabinets. I could tell that they were searching for the lowest cost solution to my problem. Great service and great people. I will be calling Starnes for every plumbing need in my future! read more

We recently have had an issue with leaking in our upstairs bathroom. In a few places. Starnes had been kind, courteous, and sympathetic. We knew they would have to go in the wall since water was dripping to the first floor. They still asked for permission. They are very reasonable in their pricing! I hate plumbing problems because they can become HUGE problems that encompass more areas, and professionals. Starnes has done a marvelous job in helping this NOT become a huge problem!! read more

My water heater died and I was hoping it could be repaired. Starnes Plumbing did their best to repair my unit, however, it became clear that I was better off getting a new water heater. This is the 3rd time I have hired them and I was once again really impressed with their solid service. I am super satisfied with the great work they do. I would recommend them to anyone needing plumbing services in the Mckinney area. read more

On time great job good value Water heater out called. out same morning. Texted estimate on replacing. Accepted and was replaced that afternoon George read more

We have a 40 year old house and it had succumbed to foundation shifts; rusted pipes & tree roots. Called one plumbing company & was bid over $13,000. Someone recommended Starnes and I trusted this person. We called, they came out and bid $10,325. They got it and started right away. It took about a week to complete and it was fantastic. You will enjoy working with this great company. Thanks, Rebecca, Brett & Brent! read more

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Starnes Plumbing is THE BEST! Have use them for years they are professional, friendly and dependable quality work! read more

Brian and Cecil tackled a HUGE job at our home. Not only were the professional, hard working, & skilled, they did it all with a contagious joy. They didn't just fix a leak, they brought incredible positivity into our home with their work ethic & kindness. Professional. Diligent. Super skilled. Honest. Kind. What more would you want? :) Highly recommend. read more

These folks were the nicest gentlemen and very professional. They really helped me out!

Starnes helped us with our clogged sink and broken garbage disposal. I called in the morning when our sink started filling up with water and gunk. Rebecca was very helpful and friendly over the phone. She helped get my appointment started and would keep me updated as availability opened up. Brent came by later in the day and quickly addressed the problem. He unclogged our sink and installed the new disposal. Fast, reliable, and friendly service! Brent is knowledgeable and I felt comfortable knowing he was taking care of the multiple issues with our sink. Now our sink is working beautifully and I am very happy we went with Starnes! Highly recommend giving them a call for your plumbing needs. read more

Love these guys!! Rebecca is always so friendly and you can text her too about your issues and she gets right back to you. Great communication!! And I kind of leave in a rural area and they come right out...love it. We've had to call them out here multiple time just for upgrades or issues with our garbage disposal, sprinklers, needing sprinkler zones and drip lines, fixing leaks. Norma home stuff...and all their guys are super cool and friendly and give you advise. Totally worth it and highly recommended! read more

Quick response and great work. Professional and courteous. Have used them for 3 separate issues now and will continue to do so.

I am somewhat reluctant to write a negative review of Starnes Plumbing, as I have previously very satisfactorily used the company on several plumbing projects. However, my latest attempt to engage them has been completely fruitless, and due to their lack of communication I am clueless what has happened to their service levels. I first contacted Starnes via email on Aug 5, 2022. After some elapsed period with no response, I contacted them again, but this time by phone. Within a few days, Brett came to my home to get further information on my potential projects and, upon leaving, promised to get back to me. It is now mid-November 2022. I never heard one word back from them, even though after a few weeks of silence I tried to "ping" them a text message and phone. At that point, sometime in early October, I was told by a woman who answered the phone that Starnes does not have enough people to timely respond. I have proceeded with my own projects DIY, no thanks at all to Starnes Plumbing. Their response was extremely poor (non-existent). I am sorry to say they will not receive any business from me in the future, despite their good, professional and prompt service in the past. read more

Amazingly efficient in and out in one hour and easily repaired three sprinkler heads, Love that great Christian attitude And willingness to go the extra mile. read more

This company is amazing. They communicate well, always telling you what they are going to do and when. Nicest guys too!

Starnes Plumbing has been to our home several times over the past couple of years. Each time they have been very responsive and took care of our problem very quickly. We recommend them highly! They take care of plumbing and sprinkler issues! read more

I've been using Starnes services now for close to 30 years and they are professional, meticulous, and they care. My latest issue was with a leaking gas somewhere in the house. I was without gas as it had been shut off and it was cold. I called late in the afternoon and Brett was here the next day. They meticulously isolated and found the problem and guided me through the steps to restore heat in my house. Both Brett and Brent know their stuff and are a pleasure to work with......plus I feel their rates are reasonable. If I could give them 6 stars I would. read more

After our "handyman" messed up the faucet we called Starnes. They were very easy to work with. The phone appointment person was helpful and provided an estimate. They guys come out on time (even a bit early!) and competed the job for a fair price. read more

Here we are again with a 20 year old Plano house. More plumbing issues, but still better than buying a new one. Thankfully we have Starnes plumbing on our speed dial. They are consistently very professional and great value for quality service. read more

They cam and found the leak in my attic and fixed with in about 0ne hour. I am so grateful that i was able the get them to come out the same day. Most other would make an appointment in two weeks. Thanks so MUCH! read more

Great service today on our sprinklers. Brian Williams Starnes was very thorough and resolved our issues.

We needed our garbage disposal fixed from a leak and they came in and did it so quickly. They were kind and professional. The job was done quickly and they made sure I didn't have any questions unanswered. We'll definitely be using them as our go to plumbing co. read more

OOT when 911 call for gas leak occurred. Starnes fixed (and charged) for repairs on the gas co side of the line saying gas co would credit bill. Week later had issue again but this time called gas co. Gas co said they fix leaks on gas co side for FREE and licensed plumbers, like Starnes, knows they aren't to work on the gas co side. Confronted Starnes and they admitted they were knowingly wrong and said they'd refund, but they never have. So I'm out $500 AND gas co had to come back out to repair the "Starnes repair" because it was still leaking! I've contacted Starnes at least 30x since then, to make it right (after they admitted lying and said they'd reimburse)....still waiting. read more

Main Drain line stopped up yesterday and I call Starnes today and they worked hard to get us taken care of today and they came out and fixed the issue. Brent and the team got the job done . What a top notch professional team. I would give them 10 stars if I could. Also many thanks to Rebecca for working us in. read more

Starnes (in particular Brett) was fantastic!! We had water coming up through shower drained that flooded the entire bathroom and adjoining closet. On a Friday, midday, they were able to get back to me within a few minutes and they were out within the 1/2 hour. Diagnosed and fixed the issue in no time and at a fair/reasonable price. I know its is fair because I used another plumber once to clear a blockage and he took me to the cleaners--I had not choice then --like now, but this time Starnes was great. Definitely my go to as they are local to me in McKinney and a family owned business. Great service, thanks!! read more

If you want good, fair, honest and down to earth plumbers, these are your guys. That about sums it up.

After finding his company on Yelp, I called Brent on Easter Sunday and he immediately called me back. Came out first thing Monday morning to fix a leak in the yard from the main water supply. While he was here he fixed six sprinkler heads. I couldn't be happier with the service we got at a very fair price. Highly recommended! read more

Starnes Plumbing and Sprinklers were able to schedule me a full week earlier than anyone else. They were very communicative, texting me before they arrived and after they departed. The technicians were personable, polite and efficient - knew what they were doing for sure! Overall pricing was excellent as well. Will definitely give these guys a call next time I need any plumbing or sprinkler services!! Thanks. read more

August 18,2019, Starnes Plumbing is the BEST! Contacted there office for service on Friday13,2019 for leak in yard. Appointment made for Tuesday 17,2019. A worker from Starnes was here by 10am and job was completed with additional task requested by 6:30pm same day. Very professional guy. Can barely tell yard was touched. A+++++++++++++++++++++++++++++++++++++++++++++++++++++Thank you Starnes plumbing read more

I am glad I choose these guys for my plumbing needs. I had sprinkler and plumbing issues. They solved both. They did so in a very quickly, affordable and professional manner. I will recommend these guys to anyone who needs a plumber. First class organization. Thank you! read more

I have had two experiences with Starnes Plumbing and Sprinkler Systems. The first for a hot water heater repair that was done quickly and efficiently. The second time I also reported it as a hot water repair, but it turned out that the gas company had turned off my gas due to a leak. Starnes was able to have that repaired, inspected by the City and the gas co was back to reinstate my service and turn on my hot water heater and furnace all within 2 work days. Prompt, courteous, fair pricing and friendly service. read more

I have had two experiences in the past few years with Starnes Plumbing. Both times they were fair, honest and timely. I would highly recommend. read more

Great service and great people. I had several issues I needed fixed. After having a different company come out 3 separate times and taking several hours each time, it still wasn't fixed so I called Starnes plumbing. They fixed it all within 2 hours. Price was reasonable and I'm more than happy with my experience. read more

Wow! I can't say enough good things about Claudy, Brent and Brett at Starnes Plumbing! They repaired my mom's water heater quickly and did a great job. Their price was the best price of the three quotes that I received. Plus they are very nice! We will definitely use them again! read more

Starnes Plumbing really is an honest company. I had a leak in my yard a few months ago at the meter causing a $300+ water bill that had supposedly been "fixed" (twice) by another company over a three month span. (A second company recommended a total replacement of the pipe from the meter to the house for an estimated cost of $2300 -- based solely upon my phone call. They never even looked at it.) I called Starnes Plumbing first thing on a Monday morning, got a call back within 10 minutes, and Brett said he'd take a look that morning. I got a text a few hours later stating that it was fixed! I asked him his opinion about replacing the pipe to the house. "Why? It's PVC. You have no tree roots encroaching on it. It was just a joint that was leaking." Oh, and his bill was $140 less than the other company whose work he had to re-do. So yeah, Starnes Plumbing is the only one I'll ever call when I need a plumber. read more

Best plumbers we have ever used!!! We have used them several times in the last few years, for some major repairs (water heater replacement) and some smaller repairs. They are honest and knowledgable. Their prices are the best around, AND they are a local, family business so you can feel good about giving them your business. read more

So grateful for Starnes Plumbing! We had extremely high water usage, but couldn't find the leak. Brett and his team responded to my call late Tuesday afternoon and came out at 9:30 am the next day. They located the problem quickly, talked me through it, and fixed it within the hour. They were prompt, friendly, knowledgable, and even played the Napoleon Dynamite soundtrack while they worked, so major win for this millennial. Highly recommend! read more