After waiting 6 days for a simple toilet repair and paying nearly $300 for the pleasure of waiting from 8:00am to noon there is still no plumber on site. So if American Home Shield offers their services to you, JUST SAY NO!!! read more

Highly recommend Wicker Plumbing. Earnest came out to attend to an issue I created. He and his partner were friendly, personable, and efficient. [[HIGHLIGHT]]Communication was great, he explained to me exactly what the problem was and how it needed to be addressed.[[ENDHIGHLIGHT]] Will use them again! read more

This was an American home shield service call. They quickly unclogged my sinks. Great job! Thank you.

[[HIGHLIGHT]]this company is beyond the worse with little care to the customers.[[ENDHIGHLIGHT]] we have been without hot water since Tuesday of last week. being understanding that even with the freeze things might be delayed. however, [[HIGHLIGHT]]we have called day after day and not only is there a delay they have not submitted the work order to our warranty company to start the process of getting a replacement hot water.[[ENDHIGHLIGHT]] with the risk of further damage to dry hall and the house since the technician did nothing to drain the hotwater from the pan it continued to flood. if your warranty company schedules with this company ask for a different one ASAP. avoid at all costs. read more

[[HIGHLIGHT]]Took the day off of work for my time slot of 11am-3pm for the plumber. No communication all day so I called at 2:37pm for an update and ETA.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Christie (sp?) claimed they had the wrong phone # for me which doesn't make sense because they called my correct # originally to schedule my time slot as well as texting my correct # to request a picture of my faucet.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Continued waiting and there was no communication. I called again at 3:51pm, rang several times, and got sent to voicemail.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I needed to know if I should continue to be available so I called right back and talked to Christie (sp?) who again insisted they had the wrong # but "updated it in the system" and that I was "next in line."[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I let her know that I took the day off of work and that it would have been nice to get any sort of update all day long that they were this behind.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She continued to make new excuses, then stating they were having "phone issues at the office."[[ENDHIGHLIGHT]] read more

This message is in response to Chrissy. [[HIGHLIGHT]]She is the absolute worst when it comes to customer service.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]People like her should not be allowed to interact with customers who have issues with service.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]No one with that attitude who NEVER calls customers back after leaving messages.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I have dealt with this person a few times and EVERY time is the same.[[ENDHIGHLIGHT]] I do not wish to do business with this company every again and I hope no one else will either. read more

Very good service by Josh & Ban. Assigned by my home warranty company and very happy with replacement installation of water heater. Timely, clean, friendly, professional, will recommend. [[HIGHLIGHT]]Kept customer informed of arrival time[[ENDHIGHLIGHT]], they took the old unit away, so I don't have to worry about disposal. read more

Josh at wicker plumbing is amazing! These people are the definition of above and beyond!

Where do I begin. So when you buy new home comes with obviously a home warranty . So through AHS I need the jets on my spa bath to work. Out comes WP. All well and good. I need this that and the other. Ok ahead a few weeks . They come back put stuff in but have been sent the wrong compression fitting. Well at the time of writing this ,it's been over three months. Every time I call it's the same answer. " they keep sending the wrong part" My question is how many times can one company send the wrong part ??? I've asked them to send me the info what is needed and I'll find it.. but then again they could be sending the wrong info to suppliers. Anyway this will be continued. read more

Great company! They are the best!! Will always recommend Wicker Plumbing. They are amazing!

[[HIGHLIGHT]]scheduling Is terrible, I had to call 3 times after passing their 8-12 schedule and still was getting Run around[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]These people think we have nothing to do and can seat home all day and wait for them[[ENDHIGHLIGHT]], I hired a Company to service my house and I as a employer expecting quality, service, communication... This Company Dose NOT qualify for 5 star. Kristy, Josh you missed it up read more

They knew what they were doing and weren't trying to overcharge you for the work done. I think their price is fair and the work done was great. I had a water softener installed and they did it in a timely and efficient timeframe. read more

Wicker Plumbing - Plumbing Near Me - Royse City, Texas

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Came promptly after requesting service. Did a thorough job and did not over charge. Thanks to Troy for taking care of us. read more

With family coming over for the Christmas Eve Holiday, I reached out to my home warranty company 1 week prior to. They assigned Wicker plumbing. My guest bathroom (working fine) toilet needed to be re anchored, A Tech came out and never discussed options with spouse or myself other than a voice message on the cost for repair. Said he needed to break concrete? This was after he disabled the toilet. Very overpriced repair cost. Went the next four days thru Christmas with no guest bathroom. Repairs in no way required breaking concrete. Over diagnosed and overpriced. Cost for repair was 1/7 of the price the tech quoted. Well over a grand. Watch em. the two star is for response to diagnose read more

Wicker plumbing is the ONLY company I'll use. Scotty and Troy do such a wonderful job. They are excellent at plumbing and at the same time very respectful of your home! read more

Excellent service from Jeremy with Wicker Plumbing. They coordinated with my schedule and were prompt. Jeremy knew exactly what he was doing! He diagnosed the problem and fixed it quickly! Definitely recommend Jeremy!! read more