This what their unwhich looks like. Ridiculous that we paid $20 for this. Staff was rude to my elderly dad. He's a veteran and has some issues and they just kept making faces and whispering to each other. I've been to Jimmy johns all over the valley this is by far the worst location and worst sandwich I've ever gotten. I would've been happier with subway! One slice of meat and less than a teaspoon of avocado spread. The counter where they set the sandwiches was all full of grease and lettuce. As if wiping the counters off takes so much time and effort. read more

I shouldn't have to ask for fresh bread That's what I was told by the supervisor when I told him 2 previous orders, my bread was hard read more

I really appreciate the new staff. They're very nice, patient, customer friendly and quick! I get their chicken caesar wrap and am very particular on my order (on flour Tortilla, light croutons, dressing on side, no mayo). I never had any of the staff give me an upset look because of my order so I appreciate the commitment the new staff is doing. GREAT JOB read more

Very Disappointed, I used to love coming here, always in and out! Very loyal customer I tell everyone about Jimmy Johns! Not anymore! Shitty customer service! I went to Jimmy John's on my lunch hour, drove back to work and found that there was a hair in my sandwich. Disgusting! The girl I spoke with, Ashley, asked me if I had my reciept. are you kidding me?? NO sincere apology for having a freakin disgusting hair in my sandwich and having to drive back. Im sorry I don't keep fast food recipts figure it out! I was just here 5 mins ago! Doesn't give me cash or tells me when its going to be refunded. I suggest you ask your employees to wear hair nets! Waste of time and money! Trust me, I understand this could have happened anywhere, but you fix these types of problems with great customer service! not looking like IM ANNOYING YOU! When i'm the one waisting gas, time and money driving back and fourth! and had a hair in my food! Next time, be helpful and sincere. Instead of looking at me with a resting bitch face! if you don't like your job go find another one! read more

Piss poor management. These children running the shop are rude and haven't got a clue what customer service means. Plenty of better sandwich shops around to playing games with these kids. read more

Got done placing my order at 6:14pm doorbell rang at 6:24pm. Quick service! They were also friendly and the food looks great! -- now time to eat! read more

Jimmy John's - Super fast delivery! - Sandwiches Near Me - Avondale, Arizona

I honestly love coming here! The music is always good when I'm here and the staff are friendly! I love knowing you can get a whole pickle to go with your sandwich rather than 3 or 4 pieces. One of the managers, Cody, is really cool to have conversations with! A word to the wise, my boyfriend tried using his active gift card and they just got a new card reader that didn't read the gift card. We literally had everyone trying to manually input and work their magic for it, but no dice. Having said that, have an alternative form of payment ready in case this happens to you! Overall, good experience as usual with this location! read more

Jimmy John's - This is the front view of the store looking at the back end. - Sandwiches Near Me - Avondale, Arizona

See all

The entire staff was extremely rude. This is extremely frustrating since I've been a Jimmy John's customer for a long time. When my order was ready they didn't let me know and kept it behind the counter for almost 20 mins. read more

Just not impressed. Sandwiches are mediocre, bread isn't soft or crusty - more like a stale hoggie roll you buy at the grocery store. The available veggies are limited. They have a solid advertising budget - the only thing they seem to excel at. In the fast food sandwich realm they are worse than subway. Want a great sandwich go to porta subs or Mr. Goodcents. read more

Winners worst service award!!!!! Congrats!!! Veterans Day holiday so everyplace was packed. McDonalds packed, Peter Piper pizza packed with waits over 1 hour for the buffet. My son was dying to eat something so walking through the parking lot we saw Jimmy John's. EMPTY. First clue right. hahahahaha Anyway I said screw it since I never been to Jimmy Johns before. We go inside and my son wants a meatball sandwich. They say. Nope no meatball. I mean WTF. Who the fuck doesn't have a meatball sandwich. Then he very smugly directs me to a ham sandwich and says they are practically the same thing. I was thinking bro what fucking planet are you from? They aren't even close. I said fine just give me a roast beef and some other unmemorable sandwich. He said do you want combos. I said sure then it came out to over 20 bucks for 2 fucking combos. I only had a 20 dollar bill on me. I was like forget the combos. Just give me the 2 sammys and water. Boom over 15 bucks.... Yeah no joke for 2 small ass sammys. I was thinking wtf am I in NYC or something. This is a fast food chain. Give me a break. Oh wait it gets better. So the sammys come flying out really fast. Then when I open them up I understand why they are fast. There is barely just meat, mayo and cheese on the sammys. No wonder they are fast. There isn't any toppings on the damn things. So we sit down to enjoy our 15 dollar bare dry tasteless sammys, with 2 glasses of water. I finally can't take it anymore and walk over to the worker and say can I get some Jalapenos to put on my sandwich. He says no. Then the manager comes over and says they can't give me sides because it is against corporate policy. I said come on a couple of jalapenos nobody gives a shit. She then says with a condescending attitude that corporate watches the cameras and she doesn't want to break policy. I am not fucking joking. Like corporate has better shit to do then to monitor cameras to see if a few jalapenos get snuck in on over priced fucking sandwiches. I said what about that fresh ass tattoo that you got on your forearm that is dripping ooze all over the food? Is that against corporate policy I say. Of course she just blows me the fuck off and walks away. Look this place is way beyond bullshit. Needless to say I will never never never step foot in a Jimmy Johns the rest of my fucking life... Fuck that whole chain. read more

Horrible customer service. Just as horrible as my phone service in this area. I walked in and no greet. The two males standing there were looking at me like I'm supposed to take their order. I'm waiting at the second register and there's a hispanic male standing right in front of me and doesn't say anything. Like hello TAKE MY ORDER. Then he says oh he can help you at the next one. THEN the African American guy takes my order finally and I'm standing there waiting for my receipt and he's just standing there like I owe him something and then tells me that's all and my food will be out right now. Well no shit. Where's my receipt fucker. So unpleasant. read more

I usually love jimmy's! But today I ordered a giant veggie with no mayo, Dijon mustard, extra onions,and peppers. First of all, there was no avocado,which is supposed to be included. The sandwich also had mayo on it, which my family hates, no mustard and very little onions and peppers. We were very disappointed as this was our dinner. No one wanted it even after I tried to doctor it up. We ended up throwing it away. I work hard for my money as does everyone, so it hurts to throw away $20. This store needs some help. There is a Subway and a Jersey Mikes right across the street and now that you can get practically anything delivered I think this location needs to step up its game. Jimmys is more expensive than the other two sub shops so I expect better read more

#12 beach club is great! I cant believe I love a sandwich with cucumbers on it!?! Its a turkey sandwich with cheese and avocado spread, the bread is fresh and the combination of flavors make this sandwich so great. Service is good here, and the place looks pretty new and clean inside. My daughter lives nearby so I hit this place up now every time I go to visit her which seems to be often since she is always in the need of money, furniture, food (I could go on...) read more

Disappointed with my order today. My sandwich was not prepared correctly. Also, had very little meat on it. $7 for 1 slice of roast beef on my sandwich? I'll pass next time. The only reason they get 2 stars is because of how fast it was delivered. Although clearly they sacrifice quality for speed. I've ordered from other locations and been very pleased. Probably won't be ordering from here again. read more

I am completely obsessed with this place. Super fast good quality subs with plenty of staff and good service. The sandwiches are amazing and a good price. I love them and go there almost every week! read more

I travel a lot, so I notice variations in restaurants with a lot of locations. I have been to this JJ's twice, and both times it was five stars all the way! The place is clean, the people are great, and the service is wicked fast. This is a definite winner! read more

I love Jimmy John's. No complaints here. Always friendly and fast. Fresh bread and veggies.

Twice in the last 4 trips to JJs we got home and the sub didn't have the toppings we asked for. Second time it happened we called to complain and they insisted it was our fault. They told us we could drive it back and they would give us a new one. No thanks, won't ever be driving back there. read more

I have not seen a more incompetent group of workers. They did not know how remove something from the register to adjust our order on the register. They had only three choices drinks to offer!!! Terrible! The one worker had an attitude as was rude. I will not bring my business to this location again. Please train your staff appropriately and have your drinks filled! read more

Went in to jjs and ordered 43 dollars worth of food for my family along with 2 bags of chips. The lady at the counter gave me my food but did NOT give me my chips. I went home (5 miles away) and looked in the box and realized that the chips that I paid for were not there. I called up jjs and asked to have the chips refunded to my card. The man put me on hold for more than 14 mins. And then hung up on me. So I called back and a lady answered and had told me that it was my fault that I didn't have the chips and she " cant refund me" I don't usually review but the people that worked there don't want to make it right and give me back my money for items that I did not get. And on a side note do not get the BLT . Unfortunately it is 90% lettus I would have gone somehwere else if I knew I was going to be paying 43 dollars for bread and lettus read more

My least favorite location so far. I specifically asked for extra ingredients on my sub and somehow the guy only heard 50% of what I said, even though we went into detail explanation about said ingredients. I probably wouldn't be as upset if he choose not to hear the two ingredients they did put on my sub versus the two ingredients they didn't. In essence I paid for something I didn't want. I'm not surprised though, the guy that took my order looked high as hell. Next time I crave Jimmy John's I'll drive to a location that gets my order right. read more

Gone to Jimmy John's twice this week. Man they have the best subs anywhere.

Jimmy John's makes pretty good sandwiches I like the number two. one little problem with them too much ice in there drinks .three good swallows of soda all you have is a cup full of ice read more

This is the closest location to me. It's 3.2 miles away and they won't deliver to me. Terrible.

Just tried to order some food and was told that I'm apparently in one of their "dead zones" for deliveries.....I'm 2.4 miles away from this location and you mean to tell me that you can't deliver food to me and take money from me?! As a business, you should be welcoming anyone that offers your establishment money!!!! I've ordered food from restaurants that are 5-6 miles from where I live, and they had no problem taking my money! What poor business decisions by these employees! read more

Love JJ's. Only wish they had a drive-through. Most times they are extremely fast and I can be in and out in 4 minutes.

Extremely rude. I had problems ordering online today and called them to let them know and the guy on the phone could only say "well I don't know what to tell you" and I had to ask for him to just place a order over then phone! then hours later I called back to let them know that even though online said my order didn't go through, I STILL got charged four times!!!!! And the same guy picked and was extremely rude, not handing me over to the manager or even trying, he just told me to go to my bank. I order from this location multiply times and I will not anymore. SO SO disappointed. I'll go to my bank tomorrow and see if they can do anything but definitely calling the store back tomorrow and customer service. read more

This place sucks. No pickles? They give you a whole pickle for $1 and you have to slice it yourself. If you want mustard they give you a packet of mustard and you have to do it yourself. If I wanted to slice my own pickles and add my own mustard I can just make my own sub at home. This place has the worst service and too many rules for making a sub. Port of Subs and Blimpie are much better! read more

Went in with my family. We had never been here before. Nobody greeted us, we just stood there reading the sandwiches. When we ordered we stood at the register where there were two employees talking to themselves. I even had to say I was ready to order. Ordered. Had to ask for napkins. The third employee was even bothered that we had asked. We just felt like such an inconvenience. The sandwich was actually ok but there was NO customer service. read more

I really need to stop coming to this location. Service sucks. I usually add the free hot peppers onto my "italian nite club." One day I forgot to ask for it so I asked them afterwards and they said they can't give it to me on the side because I didn't ask for it during the order. Haha. read more

Very lazy here. I got the tuna plenty of times and each time it gets more and soggy. It was dripping this time. So disgusting. They can't even do their job right but every other sandwich shop can read more

Honestly I wasn't impressed. Yes they're sandwiches are good, but they're bread isn't really soft. I have HAD better and doubt I will go back. A little too over priced for just a sandwich and no "meal" as other sub places. Not many choices to choose from - no black olives, no pickles, was just Meh. read more

Jimmy johns has ALWAYS given me a friendly greeting & a correct delicious order. I do wish they extend thir delivery area though because they are my fave and I'm one street out of reach. Thank you jimmy johns read more

Wanted Jimmy John's today and we went! I got my usual: Slim 4 (Turkey) with cheese & bacon and Thinny Chips. I think they may have been training someone new because they usually have my sandwich ready by the time I get my drink, but today they didn't have that same sense of urgency. And the cashier accidentally rang up "add tuna" instead of bacon, but they still made it right. They put like 6 strips of bacon on it! It was a good sandwich. I think it would be even better if the french bread was warm. I like the Thinny Chips better than the regular ones. Not so oily and very yummy! The iced tea was good too. I didn't see anyone wiping tables and they needed to. Slightly annoyed that I live just outside the delivery zone for multiple JJ's... I'd give this visit 3.5 stars (rounds to 4). read more

My daughter and I came here earlier today. This was our first time and she got a number #1 and I got a #12. She said her sandwich was really good and mine was also. The bread was very soft. Service was very fast and friendly. We will definitely come back again soon. read more

I placed an order online and am in the hospital with family so I couldn't go pick it up and gave directions to call or email me. Nothing happened. I walk out to the lobby and watch the delivery by walking away. I call the store and that guy says they will let him know when he gets back. I said why would you not call him and stop him now? So I sit in the lobby for 15 minutes. He comes back and is SUPER rude to me tells me to sign something and has no pen. I find a pen for him and he takes the receipt and storms away. Then to top it off when I get back to the room I look and all the extras I asked for are not on my sandwich. WORST EXPERIENCE EVER! read more

Quick, efficient, and excellent customer service! I order from them once and sometimes twice a week.

Always amazing! I wish I was in the delivery radius and ide order every weekend! But it's a cool spot to sit n eat there really convenient too and lots to read in the walls! Funny $#!+ read more

Call me old but dam they play such loud music!! Even with my earphones full blast trying to enjoy my sandwich there music is pounding!!! Be considerate kids theirs older people and families trying to carry a conversation read more

"The #4.. ( turkey tom ) very simple turkey and cucumber and mayo.. need to try #12 ( beach club ) now that's a sandwich."