They make really good sandwhiches. I especially am fond of the bread and mayo plus the bigger size for a good price. My only complaints would be that every sjngle time ive gone in ive never been allowed the time to look at the menu. Even once i told the guy i had never been here and just wanted to look at the menu for a minute he kept going on and on and on about this one particular sandwhich telling me its the best one but i didnt like anything in it and he kept doing that instead of letting me look. Also the lwttuce can be a bit yellow anlt times but other than that its a good place to grab lunch read more

James, Daniel, & Eddie Were Absolutely Great. Very Fast Friendly Service. I will definitely be back. Thanks Guys!

Love this place very clean and courteous customer service. Keep up the good work. Did I mention the always have fresh bread, they sell the day old bread to customers at a great price. read more

In love jimmy Johns sandwiches. The unfortunate part is the night time manager is very rude and super unprofessional. They made the wrong sandwich, when i got home and called them they spoke to me as if i was lying. They asked for my name when i returned they said they couldn't find that i called and gave me an attitude. Seriously! I left and drove 15 min away just to be treated with kindness. Jimmy Johns train your managers to be a great as your food! This is the Jimmy Johns in AV AZ read more

Once we ordered delivery and I actually got it freaky fast. I was impressed. Good subs, always a nice alternative to pizza delivery or just a good sub shop to stop by. read more

So I just paid $6.49 for a loaf of bread with 3 slices of tomato and 2 slices of meat that don't even cover half the loaf of bread!!!! What a waste of money!! No wonder they're so fast. Sandwich has nothing on it!!! read more

First experience with a JJ's an was impressed with the speed of the sandwich making process if nothing else. The sandwich was on par with some of the better I've had elsewhere, maybe not as good as Lenny's but better than Subway. read more

I went to pick up an online order, all I had was the money my company gave me which was a $100 bill the new ones which made it easier to take since they are certified. When I handed it to the girl she looked at the manager and handed it to him he looked at it and said he can't take it won't have changed for it now or later. I said that's all I have he goes I can't take this because I'll be left with no change in my cash register and what if it's fake. I told him it's not fake it's a brand new certified bill! My meal was close to $40 I'm not sure how giving me $60 in change would leave him out of money. He than told me to go next door to get change, we live in Arizona it was over 100 degrees at this time, I went next door they said no than I went to panda same thing but after I went to cafe Rio where they didn't even questioned me and gave me my change. Walked back to jimmy johns to see the manager is gone in the back I gave them my money and proceeded to check my food. I was missing a pickle so I asked for it the girl told me it's in there, I dumped the whole bag in front of her to prove it's not in there and waited another 10 minutes is what it felt like for just a pickle. I spent basically my who lunch hour arguing with these people telling myself I will never go back there. Awful customer service. read more

Jimmy john is one of my favorite place to grab but after tonight it went down hill. I ordered a vegetarian sandwich and took it home once I got home it had ham and what not. It was the worst sandwich I ever got!!!! I called and they said I'd have to go drive back to get the sandwich I wanted in the first place. This is dumb and very annoying. So to warning to all customers check ur order before going home. read more

Worst customer service ever. The manager actually laughed at me when I said I was upset with the customer service. He gave me a big cocky smile and nodded to the door. I bought lunch for my whole office and asked if they could bag the food. He screamed at me ''WE DON'T DO THAT HERE!'' ''YOU WANT IT BAGGED, DO IT YOURSELF''. Everybody at my office has had the same experience they've said. Some days they will do something and the next day its something they don't do. I've read some other reviews and it looks like a very common thing at this location. Proceed with caution, don't ask for any special dressings, keep your head down, and get out is what they want. read more

We like Jimmy John's however I hate that they don't bag your sandwiches (obviously I don't mind holding just 1 sandwich). I bought 3 sandwiches and when I asked for a bag, the girl said "its right there" and pointed to an area behind the counter right under where they set the sandwiches. Naturally, a customer assumes its inappropriate to reach behind the counter, so maybe they should place the bags elsewhere in a more public view and appropriate for customers to grab if they feel they need one. read more

Very rude when I called, young girl asked me my cross streets 3 different times and each time I gave it to her, she asked for them again. I live less than 3 miles from their location and she tells me they can't deliver here. Looks like no more Jimmy John's for me anymore. If the young lady answering the phone had any intelligence and understanding how to talk to someone on the phone, I would have drove down there and picked it up, but she was so rude I will go someplace that has the desire to hire someone with intelligence and manners. Just being real here. read more

Napkins nowhere and the staff was extremely rude and careless. Waited two straight minutes after sliding my card and had to ask if it went through and got an attitude and no receipt. Just, stay away. Couldn't find napkins anywhere and the staff never cared to offer napkins when it was obvious we were looking. read more

Our office is 1.9 miles away from this location on McDowell road and they won't deliver to us! Boooo! Super disappointed.

My best friend took me here a few weeks ago and I was quite pleased. It is EXTREMELY clean and organized. The menu is kind of plain and there aren't many options but what they have is great! There weren't many other people in there but as a group got up to leave, the manager came out and personally spoke with them, ensuring they were pleased with their experience. He then wished them a good rest of the day and they left. Very friendly staff! read more

I have probably ordered 100 Jimmy John sandwiches in the last 3 or 4 years and never had a problem until today. I called in for a delivery order, as usual, and had to tell the woman 8 times my location before she finally understood. When completing the order I had to read my credit card # back to her several times. A few minutes after I hung up, someone else calls back to get my credit card # again because the original woman made the order for in-store and this was delivery. The only difference is they're going to charge me now their delivery fee. I explain my experience of the giving the order and express to them that they should send the sandwich for free since it was their mistake and for the hassle of the whole experience. When I ask for a cookie for the inconvenience, since I'm now on the hook for a botched delivery fee, they said no. I requested them to ask the manager and he said no.... A $.99 cent cookie..REALLY? In addition, I asked for 4 mustard packets with my order, which is stupid to begin with...offer mustard on your sandwiches! When the food arrives, I have two mayo packets and two mustard packets. Terrible customer service. I won't be ordering from JJ ever again. read more

Excellent food. Never disappointed with the sandwhiches. But what is the problem with the employees not wanting to bag the sandwhiches? If the customer is supposed to bag our own food then put the bags where we can reach them seriously, so food is great service not so wonderful. read more

Company won't drive 2 miles to deliver a sandwich! Poor services and very rude over the phone. Won't order from them again.

Totally bad costumer service I experienced for the second TIME! I was charged a dollar extra for adding avocado spread on my sub and they didn't even put it on my sub so when I went to tell the worker what had happened he didn't even offered to return me my $1 which wasn't all that but also didn't even apologized to me for their mistake. Their worker's are so rude I'm better off going to subway down the street instead. read more

Worst place for customer service. I went in and asked for a sub with turkey cheese and vinegar and was told they can't add vinegar because I ordered the slim. Perfectly fine, charge me for what I'm asking for though, but no the girl there just kept repeating we can't add anything. I wrote to customer service and got some cop out answer about how jimmy johns is so great because the cost of your sandwich is lower because you take stuff off....I had no problem with cost I had a problem with the so called customer service, never going back and I suggest others to continue on to a better establishment. read more

This location is horrible, and the employees are a word I can't say on a family-friendly site; even their other locations say so. If you order online for delivery and you are more than 1 mile away it defaults your delivery order to pickup, BUT they never call to tell you about this automatic change to your order...so you get the email saying your order is going out, but it's not. You sit around with your friends and family for hours wondering just how slow the delivery guy is, and when you finally call to find out if he was maybe eaten by zombies on the way to your house, they decide THEN is the perfect time to tell you about the defaulting switcheroo. Actually, THIS store will blame it on you and tell you that you selected pickup. The other locations tell you the truth and said that they will call to inform you about the switch and verify it with you, and they have nothing nice to say about the !@#$%& employees at this location, who definitely do NOT bother with this common courtesy! Absolute non-existent customer service at this McDowell location. AVOID!!!! read more

ate there for the first time , sanswich , was great , service great , my only problem REAL SKIMPPPY on the meat , have to order with X-tra meat . read more