Usually this Jimmy Johns is on point but my order today was somewhat confusing... I ordered a Turkey Tom #4 and asked for it to be cut in half. It got to my place of work at a timely manner but when I went to go eat lunch I noticed that it was just bread and meat. I didn't request just meat and bread. read more

Jimmy John's - Sandwiches Near Me - Henderson, Nevada

BEWARE of this location!! The WORST experience ever for any sandwich place. Came to Vegas for a volleyball tournament and ordered 24 sandwiches the day before we needed them. The scheduled delivery was 12pm and they called at 12:04 and said it will be a few minutes late ~ we said how many is a few they said 10. When we called at 12:30 the unprofessional giggly manager Kayla who did not seem to think it was a big deal at all that our 17 varsity volleyball girls from California were starving said they were holding our order to be able to combine with other orders for the same location. At 12:40 a delivery driver showed up with only 3 of our 24 sandwiches. After about 3 more phone calls to Kayla and a bunch of lies and run around about what was happening with our sandwiches, they finally showed up at 1:05pm. But, our girls had already went and bought other food elsewhere and thank his they did because some of the sandwiches were absolutely barren of any meat or ingredients. See pictures. Also there were 2 other teams waiting food that came super late. We have requested a refund and the owner and Regional Manager is refusing to make good of a horrible experience. Satisfaction is NOT guaranteed! They will give you terrible service and terrible food and will not refund your money. read more

Jimmy John's - Jim Johns sandwich - Sandwiches Near Me - Henderson, Nevada

I needed to grab something on my way home and decided to try out this particular Jimmy John's. The food was great! I can't speak for all the complaints regarding delivery and their orders, but going there worked out well for me. I'd probably stop by again next time I am there. Update: I now stop by here every time I am in the Vegas area. Never a bad experience, always a good one and probably the fastest to get the food ready I've ever been at. Clean bathroom as well. Update 2: Still a great location and they seem to have my order ready to go before I even finish paying. read more

Ordered online, an hour later it says my food was delivered yet I have nothing in front of me. I called and they said they can resend food but it'll take another hour. I requested a refund and they say it can take 2-3 days. This is ridiculous. read more

I just got my food, had to wait for the driver to get off break which was no issue for me. My issue is that revive my food and it smells of cigarettes. Absolutely disgusting, you shouldn't be letting people deliver food when they smell like that. The smell sticks to literally everything and it made my Dr Pepper smell like it, I just couldn't enjoy my food at all. read more

Edward had fantastic customer service as made sure everything was right before giving it to us!

The guy making the sandwiches on Monday, June 6 at about 5:30pm looked high with his red eyes, and acted illiterate. As soon as I saw who was behind the counter, I should have left. He is representing the company poorly. The lady associate at the register had to tell him what was on the sandwich, extra tomatoes, with cheese. He left out the tomatoes until she told him again, almost put condiments on, that I didn't ask for, and left out the cheese after it was ordered, paid for, and clearly on the ticket. I was home when I saw the cheese missing, and I was not driving back. This sandwich maker should not be making food, or even hired to sweep floors. Was this the homeless guy who's usually on the corner of Sunset Rd. who you hired? He needs to go. read more

They are super fast with delivery every time. They don't make my sandwiches sloppy. Always perfect and my fav is the totally tuna.

Love this place. We always go here or get delivery. I got the Vito #5 sandwich tonight, it's delicious!! Like all their sandwiches. read more

Jimmy John's - Vito #5 is so delicious! Delivered to our door fast. Thank you! - Sandwiches Near Me - Henderson, Nevada

Really good atmosphere. Welcoming staff and on a sunny day the restaurant is bright and feels very open (front of rest that is). Sandwhich was made perfectly. I'll def be back again for lunch! read more

First time eating here and it won't be my last!!! For anyone who is looking for a quick, quality sandwich under 10 bucks I would highly recommend Jimmy John's. The service is excellent and one of the first things I noticed is how clean the restaurant was kept. I order the Gargantuan and it was a filling sub. Cold cuts were fresh, sliced thin, and piled high. All in all.. Great sandwich! Cant wait to explore the rest of the menu. read more

I love their freaky fast delivery!!! However, they forgot the cheese and mustard packets. ..I wanted to give 5 stars...but they only get 3. Five Stars for Jimmy John's!!! I called to let them know about the error and the next yummy sandwich is on them. Great customer service!!! read more

Double check your order. I ordered 7 sandwiches, but only 6 were in box. (My fault for not checking before leaving store.) When I called to let them know my order was a sandwich short, the person on the phone was "sure" the missing item was placed in box. It was not. I had to drive all the way back to the store to get my order, and they did not even apologize for the error and inconvenience. read more

I have no complaints. As advertised, the subs are prepared ridiculously quick. Preparing food so fast, you would expect mistakes; however, I have yet to encounter one. They handle special orders perfectly. It's very clean every time I go in! This is a huge plus! Prices are decent. Not amazing but also not anything to complain about. Customer service is also decent. I wouldn't say it's a highlight, but none of the associates are ever rude. read more

The "unwich" is what makes me a fan here. I love sandwiches wrapped in lettuce. You can turn any sandwich into an unwich on the menu. So lets talk about the service, or more like the "Jimmy John's attitude" as I like to call it. Every business has a vibe. I have been to three different Jimmy John's and one of them was in a different city, yet the vibe was the same. I liken it to the Soup Nazi from Seinfeld. They know they make a good sandwich and have a menu above your head, so you figure it out, order it and it will be out to you soon. There is no friendly chit chat and no warm and fuzzies, but they aren't rude. It is just a certain attitude that has become what I consider the Jimmy John experience. I appreciate that and I love the unwich. I am a regular. read more

I order from here multiple times a week and always put in the special instructions "EASY ICE IN THE DRINK PLEASE AND THANK YOU" yet they can never get it right. I mean it's not more expensive to give out more soda than ice but I guess the workers there don't know or don't care or think it's funny to fill the cups up with ice and almost no soda. read more

Jimmy John's - Sandwiches Near Me - Henderson, Nevada

Great subs at a very reasonable price . And it is true, these guys are FAST! Can't go wrong here. Yummm read more

First time trying this place and the bacon tasted like feet. Had a very funky after taste and looked like the pre packaged microwavable kind and it didn't help that it was cold. I understand it was a cold sub but the bacon looked raw. I will not be back. Makes subway look good read more

Just wanted to thank Kelsey and his crew. I stopped in the other day and mistakeS were made on a single sandwich order. Today, as we were ordering, he clarified acouple things. He also guaranteed great service from his crew. They were all polite and friendly. Our sandwiches were perfectly delicious! I wasn't overcharged. When I'm in this week sometime, I hope that crew can do as well as Kelsey's crew. We'll see, and I'll let you know... Thanks again! read more

My Jimmy John's addiction is one I hope I never break. We always get the #12 (turkey) and the #13 (veggie) sandwiches and they've never disappointed...EVER. I don't know what kind of crack they put in the mayo, but it's something awesome, that's for sure. The bread is outstanding and we've even bought the day-old a few times and brought it home to put in the freezer. Awesome to make garlic bread for pasta dishes with! The service at every JJ's is always great (barring one experience at the Lake Mead Parkway location) - but this one is particularly friendly...so even though I have one a little more convenient to me...I'll still go the extra 1/2 mile to my Sunset JJ's 9x out of 10. read more

Best subs. Gave capriotis a try today. Huge mistake. I will keep coming to jimmy johns! :) read more

As a visitor from out of town we were planning to eat at another establishment a few doors down but really wanted to try something else. We were greeted by friendly employees and fast service. Our meal was just right! Will definitely return. read more

We use Jimmy Johns at my company to order lunch for the students when we have training classes. We never have had any complaints from the students and they always deliver on time, sometimes even a little early, which is fabulous. The staff is so friendly and gets everything right! If you want a great semi-inexpensive and fresh sandwich in the Henderson area, go to this Jimmy Johns. They are hands-down my favorite. :) read more

ordered the #2 big john with extra tomato, easy cucumber, onions and easy lettuce. I got the bread onions, tomato, lettuce and a single slice of cucumber. Didn't know asking for veggies negates the meat that's supposed to be in there. $6 for a veggie sub. Never again. read more

Was craving a Jimmy John's tuna so I tried to order delivery. Unfortunately the location near me doesn't deliver to me but no biggie, it's only about 5 mins away. got there, placed my order, and my sandwich was ready before my card transaction had even been completed! Really friendly staff and of course, delicious sub. read more

went in just for one sandwich, the girl at the counter must have been training because she couldn't access the register without her co worker who came from the back, she was friendly while waiting. however the coworker looked down right annoyed he was working on a Saturday night/training someone, not pleasant or welcoming at all. on our way out to our car we notice him slumped leaning on the counter on his phone doing absolutely nothing and then hopped on he counter and continued to talk and laugh with his coworkers, wouldn't be so bad if you weren't just acting so rude to paying customers ‍ read more

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Our first time to try this place Unfriendly staff. Will never come.back again All they do is to talk to each other and ignore you when you asked for an extra napkins. OMG no wonder the rating was so low and they didn't even ask or never gave us a chance to add more condiments they just start making our sandwich . Will try Jersey Mike next. Maybe service is better. Will see read more

Honestly This has been the best spot ever! The crew is super amazing, very outgoing and has best customer service. The sandwiches are super delicious. read more

They ALWAYS get my order wrong. I'm vegetarian and I can't tell you HOW many times I've had to come back because there was meat on my sandwich or it was a completely different sandwich than what I ordered. I always check before I leave now, having to open the whole sandwich up, just in case. My trust is super thin at this Jimmy Johns. I'll stick to my boyfriends side of town. They always make sure my (very simple) order is right and I leave satisfied. read more

I usually like coming here for the awesome food and great customer service. However, my visit today is lacking. The employees usually greet you right when you walked in, with a smile and a great attitude. Today, they were slammed with a big delivery order, no biggie. I walk up to the register to place my order and the cashier looked miserable. Not even a smile or a "how are ya" she just stares at me waiting....I get you guys had a big order but what about the customers with the single orders? What happened to customer service? Felt more like McDonald's to me... read more

I tried Jimmy John's for the first time today and it was gross. The sandwich tasted like it was cold and was made hours ago after warming it up in the microwave it was decent. Also the staff was so rude I walked in and nobody said hi to me even when I walked out nobody said bye. The lady behind the counter also made me bag my own food even though I couldn't reach the bags and no idea what she was talking about and there was like seven employees just standing behind the counter chatting away worst experience ever. P.S. My boyfriend got sick after. read more

They don't listen! Plain and simple! I call to order a sub and tell the guy on the phone ONLY MEAT AND CHEESE. He replies so no veggies? I say again ONLY MEAT AND CHEESE. Then he asks "so you don't want mayo"? How ridiculously hard is it to do your job and fucking LISTEN! ONLY MEAT AMD CHEESE can only mean 1 fucking thing! You need to step up your customer service Jimmy Johns! read more

Lawrence hit the nail on the head in his review. Ryan was a total Richard, as a friend of mine would say, LOL (sorry to anyone named Richard). We ordered lunch from this location because the location closer to our workplace was impossible to get to with all the road construction happening. I decided to drive a few minutes extra and come here. We ordered and paid online, so all I had to do was pick up my order and be on my way. My friend ordered chips, which were not in the bag. I didn't realize I didn't have them until I got back to our office, which was about 15 to 20 minutes away (lunch break fully over by the time I got back). I called the store and spoke to the manager, Ryan. I asked him to refund the chips back on to my friend's card since I didn't get them. He said that the only thing he could do was put her down for a free bag of chips the next time she came in, which would be never, considering she doesn't live or work nearby. I tried to reason with him and he replied that it's completely against store policy to issue refunds, and that he would get in trouble. I asked to speak to the manager, and he said he was the store manager. So, uhhh, Ryan, make an exception. We don't want to pay for a product we did not get. He told me to call corporate and gave me the number. Out of principle alone I called and spoke to the area franchise coordinator and she said she'd speak to the store management about better customer service, but could not guarantee they'd refund my friend's money. Over $1.25, and some pretty crappy customer service, JJ's has lost my business. Not even just this location, but in general. The pickles are good, the sandwiches are delicious, and there is some very quick service, but I am not a happy customer. This is what happens when you don't do the right thing, Jimmy John's... read more

I always order from this location. The staff is always super friendly. It did take longer to recieve then usual but that wasnt the problem. When my order finally came, it was all lettuce. I ordered the club lulu not the veggie. There was barely any meat. When u pay almost 9 bucks for a sub there should be enough meat to know its turkey. Dont think i will order again from here. read more

Jimmy Johns is IDEAL for lunch or when you need a quick bite. They offer likable sandwiches at reasonable prices. In comparison to other sandwich shops, Jimmy Johns is not the best nor the worst. Service is fast, convenient and best of all, this store is extremely clean. Customer service is great. This Jimmy Johns location is a great example of how great customer service can earn you an extra star. read more

Just left this Sub Shop 6:40...,The sandwiches were great with fresh bread and meat. I think they have the Best potato chips too BUT: Our main concern was the continuous, loud, twangy guitar music. When we asked to if she could change the music, the employee suggested we move our seats. We were the only people there and quite settled in our booth with sandwiches half consumed and a bag of open chips. Hardly possible to gather our food and move! Then she said she was not scheduled to work yet!! Please young lady, we are the customers, and it does appear you need more customers! We will find another location where the customers are respected and if a person wears the company uniform they will assist the customer if they arrive early, leave late or on a break! read more

Ahhhh Jimmy Johns. Lately I've been wanting to eat this all the time. I usually grab jimmy johns from the UNLV Maryland location because it's close to work when I need something fast on my lunch break. After dreaming of a veggie club all day my boyfriend said we could stop by after the gym. Although they weren't as fast as they usually are here, mostly because their was a family of 5 ahead of me. I still appreciate good customer service and the fact that they added hot peppers to my boyfriends sandwich at the last second. Even though they took a few extra minutes the sandwiches are always so good. The bread, the mayo and ingredients. I don't even miss the meat on the veggie club but every sandwich I've ordered I enjoyed. Italian night club, bootlegger club and turkey club are all delicious. I love how they display the ingredients they use. Good mayo, grey poupon mustard, hot peppers etc. I'm convinced it's the delicious bread and Mayo they mayo the sandwiches so good, it really makes a difference. Just don't leave without a pickle. Even if your boyfriend asks you if you have pickles at home. Yes I have pickles at home but the pickles here are fricking amazing! read more

Jimmy John's - My huge veggie club and a ham and bacon sandwich for my love. Forgot what it's called. - Sandwiches Near Me - Henderson, Nevada

Fast, fresh, convenient, tasty, and comparable prices to Subway. My #1 choice is the roast beef (Big John's). I usually don't like white bread, but the French bread here is pretty hard to pass up. read more

I was visiting Vegas and we originally ordered from Capriottis on Warm Springs and Eastern but they constantly run out of roast beef and don't tell you until you are ready to pickup your order. Again disappointed by this specific Capriottis we cancelled our order and went to JJs. The sandwich establishments are in different classes but JJs is reliable. I would have rated this review a 5 star but when we asked for the sandwiches to go the guy behind the counter pointed at the bags behind the countered and was weird about bagging them and made us do it. read more

We were out shopping for a new phone at Verizon and needed to use the restrooms. So we walked in the staff was friendly. Made eye contact and greeted. The bath rooms were on point, cleanest bathrooms we have seen. . I can only imagine how clean the kitchen was. Next time I'll have to try a sub. read more