Just left this Sub Shop 6:40...,The sandwiches were great with fresh bread and meat. I think they have the Best potato chips too BUT: Our main concern was the continuous, loud, twangy guitar music. When we asked to if she could change the music, the employee suggested we move our seats. We were the only people there and quite settled in our booth with sandwiches half consumed and a bag of open chips. Hardly possible to gather our food and move! Then she said she was not scheduled to work yet!! Please young lady, we are the customers, and it does appear you need more customers! We will find another location where the customers are respected and if a person wears the company uniform they will assist the customer if they arrive early, leave late or on a break! read more

I was visiting Vegas and we originally ordered from Capriottis on Warm Springs and Eastern but they constantly run out of roast beef and don't tell you until you are ready to pickup your order. Again disappointed by this specific Capriottis we cancelled our order and went to JJs. The sandwich establishments are in different classes but JJs is reliable. I would have rated this review a 5 star but when we asked for the sandwiches to go the guy behind the counter pointed at the bags behind the countered and was weird about bagging them and made us do it. read more

We were out shopping for a new phone at Verizon and needed to use the restrooms. So we walked in the staff was friendly. Made eye contact and greeted. The bath rooms were on point, cleanest bathrooms we have seen. . I can only imagine how clean the kitchen was. Next time I'll have to try a sub. read more

I had Jimmy Johns brought to me by a dental rep today and it was missing 3 things off our order and when she called to ask them to bring them to us the Manager argued with her and insisted that everything was there... We had 8 witnesses that it wasn't and he still said it was.... I love Jimmy Johns but this location has a manager with no customer service knowledge... So which ever manager worked 7/24/13 @ lunch time needs some talking to!! read more

Stay away, dirty tables, loud music and enough mayo to chock a horse! Seems to me the only ones enjoying the place was the employees! Yelling back and forth like they were the only ones there. Never going back! read more

Called for delivery 12:52p, now 1:32 and still no order.. Subs so fast you'll freak??! No, subs so slow I'm now freaking out because I'm starving read more

2 for 2 trying to eat Jimmy Johns at 815 at night on a Sunday and don't get to eat it, Subway wins! Both times we go in and they tell us they have no bread and they close at 9, with laughs as they say it. Site says 10 you might want to update for courtesy. Though you tell me you close at 9 how can you have 4 people behind the counter and still say you have no bread, (that's a waste of payroll and money lost just standing there chit chatting) but yet you have a driver going to deliver food while we are walking in. read more

Decided to go here instead of my normal Chipotle fix. I had the roast beef and turkey club.,it was loaded with lettuce and tomato but definitely not eat. Just a few slices of each and maybe cheese. It was hard to tell under all he veggies. The bread was really tasty, seemed fresh! The sandwich, chips and a drink was just over $9. A bit pricey for what you get. There are some other sandwich shops motto far from here that have better food at a better price. It seems this store just opened. The staff was friendly and the food is prepared super fast. I will give it another trying few weeks to see if this was just a new opening hiccup. read more

I have been coming here for a quick sandwich. It's the default place to go when i can't pick anything. The staff is super friendly and the service is pretty fast. read more

Do not order from here !! They will deliver you a soggy sandwich an hour after ordering and they don't do refunds according the the manager and owner they don't do that at Jimmy Johns which isn't true because I have a friend that works at another location. They only gave me a store credit of $8 when I payed $17 plus a tip for a meal. Absolutely bull s h i t ! This location is a complete rip OFF ! read more

Normally good, today it's terrible. When I placed my order, the girl seemed bored, sleepy and uninterested, not to mention practically inaudible. When I got my food, it was screwed up- no extra mayo, and I wanted peppers on the side but they put them in the sandwich. When I told them they did, the guy who made it said "no, there are no peppers in that sandwich." I had to bring it over and ask him what they were, to which he replies "peppers." Still, 3 stars since the other 3 times I've come here its been great. read more

Seriously a life saver, ok maybe not a life saver but there are very few places that will deliver to my work. I downloaded their app which was made really well it's really easy and convenient. I have tried a couple different sandwiches and they have all been good, their pickles are amazing, and their chips are great too (I like the bbq). Every time I order they are very fast and always very nice. If you haven't tried them yet, you should, I get the sandwich before I get the confirmation email. read more

I'm not much of a sandwich person, but I must admit this place is great. The whole grain bread is to die for. A carbohydrate actually worth eating. I had the turkey and ham. It has healthy meat portions and the rest of the items on in were perfect amounts in relationship. Lots of food. I could only eat half. Definitely ask for it on the whole grain bread. read more

I usually order delivery and I get exactly what I order, but today I ordered deliver for my boyfriend & i and his "totally tuna" was given to him as an original "vegetarian". I order a vegetarian every time add roast beef & sprouts. Mine came out perfect, but we were disappointed that his sandwich wasn't even close to what her ordered. This time it's 3 stars, always double check before you deliver! read more

One star for thier butthole..... Theyve been delivering food within thier 2 mile radius... I call to get a delivery and they tell me only half a mile radius.... I go down to pick up my order and ask questions amd the manager Ryan was a total dick. Rude and outright useless...eff this place. Never going back there again... Back to port a subs... read more

First time trying jimmy johns. I'm usually a capriottis guy but I didn't feel like spending my entire break there so I decided on jimmy johns. I got the #9 and it was pretty good. Nice portion size and great quality ingredients. The sandwich was assembled very well and extremely fast. As soon as I finished paying at the counter my sandwich was ready. Great customer service as well. The guy at the counter was very helpful after I told him that it was my first time. He made a great recommendation with the #9. Overall I'm very satisfied with my visit and will be returning. The reason I'm rating 4/5 and not 5/5 is because I wish jimmy johns gave the option to toast their sandwiches that would be awesome! read more

I made a mistake and ordered to the wrong address. I called Wesley and explained how important this order was to me. Wesley made it happen. I can't thank this store enough for their great customer service!!! Thank you!!! read more

I love Jimmy John's and I usually go to the one by my house on Windmill and Eastern. I was Christmas shopping at Galleria Mall and was craving a sandwich so I looked online to see when the Jiimmy John's across from the mall closes, 9pm, great I can make it. I walked in at 8:39 pm and it looked liked they were already closed! I asked an employee if they were closed already and he stammered "well, umm, yeah, we're closed already!" I said "Really?!!!" I just walked out, annoyed! read more

I will not order from this location again. I called them back last delivery because we had 2 sandwiches with burnt bread and they did nothing but justify why the bread was burnt! The management is clearly lacking customer service skills. Today I gave them another chance, they sent my order out for delivery before I was done completing it! I'm highly upset that not even a discount was offered it was changed full price and yet again justified that the Odets are out in 2 minutes. As a customer I want my order to be correct, not burnt and great customer service and I did not receive such things! read more

I love this location! I used to work in the same plaza and order lunch here a lot. Since I moved to a new chiropractor location, I will be ordering from them again. It's right down the street. The staff always was very friendly and new me by name. Love this place! read more

This is my first time going to Jimmy Johns and let me tell you the subs are absolutely delicious. I order 5subs today they were so fast I really didn't get to sit down. The services was fantastic! read more

Pretty good sandwich spot. Super cheap and super fast like they advertise. Nice people every time my husband and I go in. It's really clean on the inside. Never busy when we go in. I will definitely be returning! read more

Apparently I'm out of their delivery zone, being only 2.5 miles away it seems hard to believe. Other than that, jimmy johns is a great-quick sandwich shop. However, this location fails at customer service and quality. read more

We asked for no Italian dressing and it came loaded with it. There were no customers in the store, how could that possibly be missed.

I came into Jimmy John's hoping to try good sandwiches. I went to one at lake mead and it was terribly slow to receive my sandwich but this place changed my mind completely. I ordered my sandwich and before i knew it, it was done and given to me right away. The people who made the sandwiches were two people by the names of Joe and Anthony. I was shocked to see two people make my sandwich in 15 seconds. I am always going to go if those two are there. They are freaky fast alright. read more

I love jimmy johns bread and usually the sandwiches but this one is very poorly managed. The guys behind the counter were complaining loudly when the phone rang with a to go order. My sprouts in my sandwich were thrown on in two big clumps. Unprofessional behavior from the kids making the sandwiches. read more

nom nom nom! this place has really great sandwiches. although not having gluten free bread is ok because they have any sandwich you would like in a lettuce wrap. I love the beach sandwich it is super delish. read more

Ordered sandwich for delivery as we did a couple weeks ago. This time though we only ordered one sandwich instead of several. Curiously this time we were out of delivery range ( which was basically across the street). Could it be because we only ordered one sandwich this time? Only the manager mikey knows for sure! And its too bad because as transplants from hawaii we just discovered jimmy johns and love the sandwiches and would have been regulars with generous tips. Auwe (shame on you) jimmy johns! read more

Good simple cheap subs, reminds me of the ones back home in mom and pop shops. small menue but it works for them, good for a cheap meal :)

I ordered a sandwich with no tomatoes and it was delivered with tomatoes. I called in to have them remake and resend it, spoke with Manager Larry Walters. He said he would remake and resend it, no problem. 10 minutes later it shows up and its the wrong sandwich. I called back and have never had such a horrible customer service experience. Instead of trying to solve the problem, Larry was more interested in arguing with me and trying to "prove he was right." Numerous times I asked if he was going to remake my sandwich and he just kept arguing with me and asking "well where is your reciept." I've left feedback on their website and am anxiously waiting for a response back. read more

Visited store yesterday and the place was dead. No one there. When I walked through the door no one person welcomed me at all. The guy at the register had a bad attitude and it showed. When we left not one person said that you for coming, nothing. I have been to other locations and they don't treat customers like this. They have happy employees but this location does not. read more

Crazy fast. Decent sandwich but better than subway or jersey mike. The bread is good, sandwich could use more meat but overall good. And did I mention it was really fast? I had my sandwich before I had my change and receipt. If you are looking for quick service and a good sandwich it is a good spot. read more

Great food. Subway is just so tired compared to JJ's You'll never look at Subways after a Jimmy Johns. I would normally say 5 stars for food, today's delivery was 27 minutes and we are close. read more

Fastest service I ever had. My sandwich is ready as soon as I order out every time. Great quality. I haven't been to a Subway or Port of Subs since they opened this location. read more

This has to be the WORST sandwich shop in town. I recently went down to their store expecting something good to eat, however I only saw the complete opposite. The food is terribly disgusting, and the produce is not fresh at all. I would have rather spent two extra dollars on Port Of Subs which is down the street rather than have an 8 inch sub made of food that has no quality. It's not only that I had to throw away five bucks on a bland sandwich I didn't finish, but they also have terrible customer service. Definitely would not recommend to anyone. I wish I went home and made my own sandwich, trust me it would've taken me five minutes too. read more

Great service. Six minutes from order to delivery at my hotel room. Food was delicious. Wish there was one where I live.

Absolutely disappointed. Never ordered from them before. While they were very expeditious in delivering, the sandwich was terrible. Brown shredded lettuce all over my tuna sandwich so it was mixed into the tuna. Can't believe they had the audacity to use such poor quality produce . Would NOT recommend. Firehouse subs port of subs much better, unfortunately they don't deliver. read more

Only giving one star because I can't give zero. NEVER coming back to this location again. We walked in and it wasn't busy at all. Only one customer already eating and one guy behind the counter. We were never even greeted upon walking in, he just looked at us and continued to make a sandwich. My husband asked a question about one of the sandwiches to which the guy replied "I don't know anything about these subs." We placed our order and the guy began to haphazardly make our sandwiches, but never rang us up so we stayed standing at the register. Another employee walked in the front door, came up to us and asked if we had been helped. We told him that we had. The first guy who was making our sandwiches, quickly turned to us and with a sarcastic voice said "you haven't paid yet have you? So no you haven't been helped." Just the way he said it was rude, condescending and disrespectful. We just decided to turn around and leave. I won't be spending my time or money at a place that doesn't respect their customers. read more