Bread was stale no way it was cooked the day of. Bacon wasn't heated up. No fountain drinks available read more

Jimmy John's - Stale bread - Sandwiches Near Me - Hickory, North Carolina

They seem to never have delivery drivers available even though the app allows you to place an order for delivery. I usually don't find out that they are unable to deliver until after I call them 30 minutes later to ask where my "freaky fast" order is. Then they explain that there is no driver working and ask if I'd like a refund. They should 1) turn off the delivery option on their app if no driver is available and 2) contact the customer immediately after they see the order come through instead of waiting on me to call to ask why I haven't yet received my order. They always say they'll process a refund but I usually have to contact corporate a week later when the charges still haven't been credited back to my account. Their prices are also getting ridiculous. The last order I placed for a ham and cheese sub and a small bag of chips was $17.33. Literally just ham, cheese and mayo. Take my advice and just order from Jersey Mike's. The food is much better and I've never had a service issue. read more

Went in on the way to soccer because JJ is usually easy and quick. Hard to screw up a sandwich. I was wrong. Not quick whatsoever. Not a single sandwich was correct. How do you screw up what goes on a sandwich that is on the menu without any changes? Bread more than one day old and my son could not eat his. The very reason we went was for him to have something before his game. Avoid this location!! If I could give zero stats I would. read more

A TOTAL SHITSHOW I tried to do a call in order I was put on hold for 5 plus minutes, then they disconnected. I went to the store to place the order. One employee, no customers. Tried to order a Vito he said to me read the sign on the door no Vito, no tuna. The ladies in Dunkin next door said that Jimmy John's is closing for a month( hopefully to reorganize). NEVER GOING THERE AGAIN! read more

I went to this location to eat, there's a lot of new people working there. Some act like they don't know what's going on half the time and others act like they're eager to learn. However, my food was wonderful, they finally aren't running out of the ingredients needed to make my order!! The atmosphere of this restaurant was nice, it was clean and the manager on duty made sure everyone stayed busy read more

Jimmy John's - Sandwiches Near Me - Hickory, North Carolina

The last three times I have been at this location, staff are incredibly rude, inattentive and slow. Instead of taking orders, manning tables and making food, they like to talk amongst themselves. I have had to wait over five minutes for my order the last two times I have visited this location. Today, I placed an online order and had to wait when I arrived at the store because they were cleaning the cold table. What happened to freaky fast? I have worked at a Jimmy Johns previously and this behavior would not have been acceptable. read more

They was one guy that was working and I don't know if it was his manager but she was sitting down at a table and I went to order and said one thing wrong and she snapped at me saying "we've never had that" with a rude, disgusted look on her face like sorry I misspoke. She didn't get up to help him until another group came in and then seemed inconvenienced that she has to stop what she was doing and help. But instead of helping the customers she micromanaged the poor guy that was going a good job already. They also weren't wearing hair nets while preparing food and the guy had headphone in the whole time while with customers. read more

The place is not bad and the college kids actually do listen and help to the best of their abilities. The company needs to upgrade there menu a lil I mean the bread is as hard as a toasted sub so why not give the option of a little fire to it. The toppings and quality of meat need to update as well. I'm not a fan of the chips but my kids liked them. read more

Jimmy John's - Right next to dunkin - Sandwiches Near Me - Hickory, North Carolina

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While traveling today we were hungry so we placed a order through the app for asap. When we got there it was only minutes later and they had not started our order with no one in line and no one was making any other order. We had to ask for our order to be made. When we finally received our ordered, which was not label although we had put names on them through the app, we began down the road. We had food and and thought everything would be great. Let me pretense this next part to say my husband hates mustard and pickles more than anything other food, which neither come standard on the Beach Club which is what he ordered. When I unwrapped the subs to give him his, he had mustard all through his sandwich which was a giant size. He was beyond frustrated. We almost turned back to have them redo the sand which but we needed to be at an appointment and did not have time. Have you ever tried to scrap Jimmy Mustard which has seeds in it off of turkey, lettuce, and tomatoes? I have and it is not fun or easy. We love JJ but was not impressed with this location at all. It was slow, unfriendly, and messed up our simple order. read more

Ordered curbside pickup put on the app I was there. Waited over 20 mins for the food to be brought out. They completely messed up my sandwich I'm allergic to cheese and put on the app no cheese and there was cheese in it. Missing tomatoes etc the order was messed up and they didn't care to see the order was curbside and I had to call for them to bring it out if I could give a business 0 stars I would because I cannot even eat my food without having a nice trip to the er read more

I really do like Jimmy John's subs but not sure what's going on with management running this particular location. Four out of the five times that I visited they have been out of tuna. Certainly understand that you can run out of a product periodically, but 80% of the time? Feels more like poor planning read more

Sunday night, no drivers = no delivery. Showed up to pickup our order. No bread baked either. This has been going on for months. I understand being short staffed but the owner must not be an active participant in the franchise. Disappointing. read more

Placed a catering order to pick up Wednesday December 20 at 1130. Get a call at 900 they are not able to do the order due to shortage of food supplies. This is twice in less than 2 weeks we have encountered this with them. Won't be using them at all read more

Went there today for lunch at 12:00 and they said they were. It taking anymore orders right now. Five people including myself walked out. The last time I was there one of the workers had her two young children there, both toddlers in the booth and it was a mess. Should not even get a 1 star but won't let me post without giving a star. read more

I have never placed a review on Yelp before but I can't ignore this situation. Three of us went to Jimmy John's for lunch today. One of the worker's young child (Must not have had daycare this day) was in a booth playing his video game with the sound full blast. We asked nicely if the sound could be turned down. The worker swept up her child and took him into the back. Then she proceeded to turn up her music equally as loud. This was done just to spite our request because as soon as another customer came through the doors, the music was cut down again. I won't return for quite a while if ever. read more

Really this store needs a zero grade. Called the store @1030 to see if they had a delivery driver,confirmed with someone that worked there that they did. Placed a online delivery order at 11am, at 1145 called the store to see where my order was lady said that it would be after 1pm before we received our food... I go-to the store to pick up my 'delivery order' walk in to see some guy behind the counter dancing. Along with 3 other people working. They pick up my order off the floor in a box. which im sure has been ready since i placed the online order, so for 45 mins or more. Ask to speak with a "manager " informed her that i called before i placed the order to make sure they was able to deliver our food and then no one calls us back to inform us that they had no driver. A simple call would have been nice ,to let us know that we needed to make other arrangements to pick up our lunch. Not to say I would have wanted my sandwiches since they had been sitting on the floor for probably an hour...Gross Jimmy John's Hickory 127 location!!! read more

Very good and very very fast. Love their sandwiches but wish they had salads as well but a very good sub. read more

Jimmy John's - Unwich no bread great sandwich especially if you are on keto - Sandwiches Near Me - Hickory, North Carolina

I love Jimmy John's!! Too busy to leave the office yesterday and today, I ordered for delivery the Turkey Tom turkey breast sandwich - delicious!! My office is close to their location, but the sandwich was literally here within 5 minutes both days!! Unreal --As they say at JJ , "freaky fast!" Delicious food and awesome service! read more

Really really surprised with this one. I always claimed that I wasn't a fan of subs because I was used to the Subway standard: soggy, non fresh, unflavorful food. But after going here, I can say that my standards have been risen. The food here is great and inexpensive. Service is quick and employees are nice and helpful. Full heartedly recommend this place for people who love sandwiches and subs and have been let down by Subway's performance. read more

Sandwich was awesome, I will always credit Jimmy johns with having good sandwiches, that is the only reason I'm not giving a one star. I ordered delivery, my house is maybe a 3 minute drive from the store. I got the notification that my order was out for delivery- and 20 minutes later it still wasn't here. So, I called the store and some extremely rude little girl answered the phone- did not help me at all and all she had to say was "umm ok our driver should be there soon." I was literally about to go to the store just to meet her. I am 8mos pregnant and was trying my best to be as nice as possible even with her extremely rude demeanor, and she really just boiled my blood. If you don't have what it takes to answer a phone in a kind manor, just don't do it! If you can't work in customer service, don't! Jimmy Johns is my favorite sub shop, and I was wondering why I hadn't ordered from there in a while- this is why. And I definitely will not be doing it again. At least not this one. Hire better!! read more

I just ordered an unwich from here and it was delivered within 5 minutes.. amazing. The sandwich was great and the carrier was very nice. I will continue eating there read more

Fresh sandwiches and friendly staff! I eat here all the time! If you want a a sandwich made fast with high quality!

This location has the worst customer service. I ordered this morning around 9:30 and the location does not open till 11am. I ordered on the app and ask for a delivery time of 12pm. At 12:00 I checked the tracker to find that my order was still being processed and had not been completed. I reached out to the location by phone and the employee was rude and sounded very un apologetic when he told me that they had many orders come in before they open and that my order had been put aside and forgotten. Then he said well do you want to wait on it or cancel. I asked how long and he said it would take another 20 mins to make it and then the delivery driver who was out on a delivery would have to bring it when he returned. I told him to cancel it, and asked was it canceled. Then the employee stated that his manager was on the other line and would cancel the order when she finished. When I said ok he just hung up the phone. I am disgusted and I will never order again. This the second fail for this location, the first time I did the same thing ordered before they opened and did not get it till 2:30, when the school day ended. Don't order lunch from this location....!!!!! This is the Hickory location on 127 read more

Never had problems with this store except for the past two times I've ordered. Both times my sandwich was made wrong and when I called about it the guy on the phone acted like it was no problem. I only get 30 minutes for lunch and that leaves no time for them to bring me another sandwich. Also the delivery time is supposed to be "freaky fast" but it's taken between 20 and 30 minutes for my lunch to arrive. read more

Only 2 guys workin so they weren't nearly as fast as usually are.sub was good but this place is expensive!

Subs are pretty decent. The staff is always nice and the food is very very prompt. Prices are pretty normal. Looking for a good, quick meal? This place will work! read more

I love this place so much. Start a doctor given diet tomorrow so goodbye for a while. I can't pick my final meal!!!

I travel a lot and I love Jimmy John's so I visit different locations often. This is the fastest Jimmy John's I have ever been to. I have never had a bad experience at any location and their food is always great no matter where I have visited. Keep up the good work! I highly recommend trying Jimmy John's if you have never ate here, you will not regret it. read more

Is there no stars? Thats what the deserve !! Had to put one star or couldn't leave comment Used to be great.. not anymore! Left my order after I paid they claim someone called out as I was walking out.. only two tables with people in there one table an employee was sitting with the other 2 people . Lots of employees no one could bother to walk to the door and call to me they let me leave. Then when I came back they were very rude as were their friends. Said not their problem they were all laughing saying bye now. read more

This store is by far the BEST Jimmy John's that I have been too... and believe me I have been to a lot of Jimmy John's! Every time that I walk in the door I am greeted by every person that is working, even during busy lunch time hours. My sandwich is always perfectly prepared, and the customer service cannot be beat... I'm serious if you need some cheering up just step into this store! The atmosphere is great, and the food is even better. Their level of service and quality product have definitely made me a regular. I get a sandwich from them every Wednesday, at least, and it is always just how I ordered it. Since I always order the same thing, they now know what I want before I even order, and there are always fun little notes written on my wrapper when I leave. It doesn't hurt that their manager/owner is a total hottie too! Needless to say, I will continue to frequent this location and to tell all my friends about the awesome customer service. If you haven't been to Jimmy John's in Hickory, you are definitely missing out! read more