Food is divine, and Ralph is the best!!! Everything made from scratch, so try it all. Smoked wings are killer, brisket, nachos.... They have something for everyone. read more

This location is such an unpredictable and usually rubbish representation of the brand. They fail to support scheduled deliveries in a timely manner, ASAP delivery rarely lives up to the name, and when called out for their low standards and lack of attention to detail, a manager will threaten to hang up on you rather than take ownership of the flaws. I wish I could say the food was redeeming, but the long delays and haphazard handling of your order will undoubtedly leave you with a unredeemable soggy mess of a sandwich. As for the retail location, frequently have staff moved into one of the few tables idling while there is work to be done. Leaves little doubt that the leadership fails to promote customer service and work ethic. With the increase of sandwich options in this area that can delivery a consistent, high quality product, it's time to give this Jimmy John's a hard look. read more

We love JJs, even though one time we ordered a sandwich and got back and found it to be only a loaf of bread. No meat, no veggies, not even condiments. Lol. The sandwich's are great, love the bread, love the JJ mustard and pickles. You can't go wrong here. read more

Yum! You know what's awesome about this place? You can order your meal online and pick up or have it delivered if you are in the area. Another awesome deal? The have this sandwich called the unwich, that's right a sandwich without the bread all wrapped up in delicious leaves of iceburg lettuce. You decide all of your toppings, the meats are delicious and high quality, and all the ingredients have been super fresh. If I am starving, the gargantuan is the go to. It's a sandwich made of Genoa salami, sliced smoked ham, capicola, roast beef, turkey, and provolone, topped with any and all the toppings you want. If you are hungry, get this precious gem. Your stomach will love you. They also have some really good pickles and hot peppers. read more

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Will change to five stars if they turn down the super loud music. The food is good-fresh bread, nice portions of meat and veg on the sandwiches, decent customer service...but the music is so loud I can't even make my order heard. I'd eat here more often if my head didn't ache and my ears go numb after a quick meal. This place is between offices I work in and would be my lunch stop two or three times a week if I didn't HATE that incredibly loud, annoying cacophony that rattles my teeth. As is we come a couple of times a month and only because of the volume. Today was the last straw. I might call in something to pick up but no way will I ever eat here again unless the make the music a reasonable volume. read more

They need to remove "fast delivery" from this store's advertising. This is the second time I've waited over 45 minutes for food. It's basic simple sandwiches, but the selling point is rapid delivery. Not even during normal rush hours. read more

On 3/15/22, I placed a lunch order online. I waited for an hour and a half for delivery and never received it. I called the store and asked that my order be canceled and a refund be issued, since I didn't know how much longer it would be. I had to go out to get lunch and when I returned my order was on my desk. My coworker said she found my food and drink outside!! There was absolutely no way I was going to eat or drink what was left behind. I assume that's why I wasn't given the refund I requested. To say I'm disappointed is an understatement. I order from this location quite often but that was certainly my last time. It's been 2 weeks and these people are refusing to refund my money. I was told via email the I would have to call the store and get a store credit. That is absolutely useless and unacceptable. Jimmy John's has the worst customer service I have ever experienced. read more

This was my first time to visit a Jimmy John's. It is just an average "cold" sub sandwich shop. PROS: The kids working the counter/making sandwiches had a lot of enthusiasm and were *really* stressing something about a 30 second sandwich preparation time. And, indeed, they make them quickly. You can get your sub on a (white bread) roll; although I did read where some people were able to get theirs on a wheat variant; or wrapped in lettuce. I asked for Dijon mustard on the tuna salad sub I ordered, and did not get mustard. Oddly, since I don't bother looking at my receipts much, I noted that they charge .25 for a cup if you order a "cup" of water (vice a bottled water). Maybe this is common. I wanted a fork b/c I'm not a big bread eater, so I could eat the tuna, etc. without picking up tuna with my hands, and was told they don't have knives and forks and that: "Next time you should try it wrapped in lettuce." I would still like a fork if I'm trying to eat a gloppy tuna salad wrapped in lettuce. Kinda weird place, and music was super loud. read more

Still waiting on sandwiches 10+ minutes after ordering!! They have continued to work on multiple party trays and now they're are approximately 10 people waiting on sandwiches! Not good Jimmy John's read more

I love you for your lettuce wrapped unwich thanks to Keto. Your peppers make me cry but I like it. Sprouts are money. Your owner should get them back. read more

Paid online and waited in curb-side pick up for over 30 minutes (watching other curb-side cars come and go). Once I finally got it our order it was wrong. I won't be back. Worst service ever. read more

Ordered a number 10 or hunters club. They asked if I wanted a drink. Replied just a Water cup. Sandwich seemed average for what you get. I had to ask for help cutting the sandwich in half (to take home) as I was informed there is no cutlery available for patrons that eat in. I thought it was a bit silly to give the customer a whole Sandwich without cutting or asking if I wanted it cut. Realized after I had eaten and drove home that the person taking my order nickel and dimed me for the cup of water. Thanks "Greg". It's not like .25 cents is going to break me but if a restraunt is into practices such as that what else are they cutting corners on or cheating customers? Less than 4 hours later I was throwing up my sandwich. Ended up tossing my leftover sandwich out. It's been a few weeks and I'm better now. I guess sanitation is where else they are cutting corners. This was my only visit to a Jimmy johns and it's also my last. read more

I order from this location regularly, and usually experience great service. However today my order was wrong. I had it deliver red to work for my lunch break. When I called to inform them it was wrong and ask for the right sandwich to be delivered I was told I could come get it but they were busy and wouldn't be fixing the mistake. So I now have no lunch and they have lost a repeat customer read more

I've been here twice and both times ordered a simple ham and cheese sandwich. I'm not sure if it is their ham or the mayonnaise they use, but the sandwich just has a strange taste about it. I'm not the kind who loads up on the toppings, so it's got to be one of those two items. They do, however, make your sandwich quickly. But hey, when that's all they do, why shouldn't your sandwich be made quick? The difference between Jimmy John's and Subway is here you tell them what you want on your sandwich before you pay. I think that causes the bottleneck at Subway. read more

Great place to grab a quick sandwich. Nothing too fancy (no hot subs)... just fresh, pure, deli-style subs. The one in Tuscaloosa is usually faster than the paying process. This new location in Madison is just a bit slower, but they'll get there. My favorites: The Club Lulu, the Turkey Tom, and the Beach Club. They also deliver to the immediate area. read more

Jimmy John's - the front of the restaurant - Sandwiches Near Me - Madison, Alabama

Sandwiches and lettuce wraps are fresh and completed by the time you pay for your order. Delivery (for as little as one sandwich) is a fantastic option as well! Thank you, Nicole Jones Huntsville, AL read more

A number of my coworkers had talked very positively about this chain so I was eager to try it out when they opened a store in Madison. After a couple visits I'm really not sure what the excitement was all about. They brag about how fast they are, but I just feel rushed like they want me out if the way so they can get to the next customer. The sandwiches themselves are okay but certainly nothing special. read more

Food is good...but why do they insist on blasting music??? Where is the manager? You can't conduct business here...maybe that's why the tables are always emoty. read more

They delivered to my area (Old Madison Pike) several times but suddenly stopped. Which is very inconvenient for me because i love their sandwiches being brought to me. It makes me feel like i can do a million other things I hope they open a jimmy johns 30 feet closer to my house so i can continue being a repeat customer. read more

Heard talk about how good and fresh the sandwiches were... and they were right! Jimmy Johns produces some overstuffed sandwiches any way you like them, cold that is... The service was out of this world and every staff member we encountered was pleasant and attentive. The bathrooms were immaculate as was the establishment itself. Throw in a limited delivery are and what's not to like? Finally an alternative to the "other" sandwich chains. Nice price point as well. read more

They are super fast! As soon as you hang up the phone to order, they are knocking on your door! Meat is a little on the salty side, but overall.. pretty good read more

If you like a well made sandwich (cold subs), these are worth a try. I'll go back. They also deliver and not many sub places to that.

Provolone cheese only. Sandwich made ready. No carry out sack. Lackluster customer svc. Appeared to be delivery only-ish. At least the cookie was good. read more

The Italian Night Club with spicy peppers and extra sauce is off the CHARTS!!

Ordered online one day and it took them 34 mins to get to me. Okay, so this time I decided to order online for pick up. All went well, food was amazing but the customer services was horrible. She was a little rude. I was being super nice thinking maybe she is having a bad day but at the same time best advice try to put a smile on for work. But all in all the food was perfect! read more

This place does have really fast deliveries and they are always correct with my order! I dont really like to eat at the place, because the music is really loud. I dont think this one is as good as the one in auburn, but it will do. The employees are a little young and not so educated in customer service, so sometimes I have to repeat my order or my question. read more

Until their delivery services reach my area my review will stay a one start. Very unhappy.

I love it and eat here all the time! The sandwiches are cold only, but that's fine. I particularly like the bread and the oil/vinegar sauce. Tasty! The chocolate chip cookies are good too. read more

Jimmy John's is taking a lot of my business away from Subway, mainly because I prefer their bread which tastes like, and has similar texture to, Pillsbury French Bread. The crew seems to be making a conscious effort to be friendly - they greet you coming and going. read more

I love Jimmy John's. When I was in Auburn, I would eat there about twice a month. Fantastic cold sandwiches for a good price. Is it the best sandwich I've ever had? No. Is it a great value that is delicious, fast, and consistent? Absolutely. I've never had a bad experience with any JJ, but the Huntsville joint is still new, clean, and the staff always seems excited and upbeat. read more

We tend to go on Friday nights but sometimes we go other days. While the sandwiches are always the very best, the Friday night crew is amazing! They're funny, fast, helpful and in sync as a team. Good job Jimmy Johns! Really good job! read more

Food was delicious and delivery was incredibly fast - even on an extremely cold, sometimes snowing night. The delivery girl was even super nice. This is the first time I have ever had Jimmy Johns and it was great! read more

I go on a keto diet every few months and their "Unwich" sandwiches are awesome! An "unwich" is a standard sandwich that's wrapped in lettuce instead of bread. It's somewhat pricey for a sandwich with no bread but still pretty awesome. Good spices and great meat/toppings. The Veto Unwich is A+!! Pro Tip: When eating an unwich 'tear' the paper away as you make your way down.. don't try to pull the unwich out of the paper or you'll have a mess!! You're welcome :D read more

I have to admit that I'm not a huge sub sandwich shop kind of girl. My big argument is always that most of the offerings could just as easily be made at my house with stuff in my fridge. I first became aware of Jimmy John's when I was in college and never tried (because of the reasoning above), but then when we got ours here in madison, my boyfriend begged me to try it. He's always been huge fan and a major proponent. After trying it a couple of times, I have to say they are winning me over. I usually get the Hunter's club (because I love roast beef) and all the ingredients seem good quality. The usual bread is a french bread, but now I like ot change it to the seven grain, its AWESOME! The service is always great, practically everyone working greets you as soon as you walk in the door. And of course their claim to fame is their spped at putting your sandwich together. I think the longest I've waiting from ordering to holding a sandwich is about 2 minutes so I have to give them major credit. Overall, if you like sub sandwiches or really fast food, I'd definitely recommend it. read more

I like the food at this place but will never order delivery from here again. The delivery fee is per item rather than a flat fee. This is ridiculous. When discussing this with the manager he took great offense to my objection. I then called corporate and asked them to review the policy. I'm very disappointed with this and will not order delivery from jimmy johns again. read more

I agree with the previous review that said "don't waste your time." They are fast at preparing the sandwiches, but they also make a lot of mistakes with the orders. Their delivery service is not very good either. You apparently have to be very close to the store for them to deliver. You also may get them to deliver to you a couple of times and then the next time they say they don't deliver to that address. Very inconsistent and unreliable. I would suggest going to any of the many other sandwich places in Madison. read more

Chain Sandwich place, a step up from your usual though. The bread is fantastic and made daily. They are super quick as well. The selection is a bit lacking but what they do have I am a fan of. They also have a limited area of delivery, so lucky you if you live in that area. Hopefully this chain spreads a bit as I would love to have more delivery options in Madison. Pizza or Pizza kind of sucks (I hate steak-out). read more

Love the sandwiches here. First ate them at the one in Auburn, AL but have since eaten at several different locations and the sandwiches are consistently good. My fav is the Hunter's Club on the 7 Grain bread. This location is quick, only complaint is that they sometimes have the temp low enough to hang meat. I guess it gets hot in the prep area because of the bread baking, but then the customers get frozen out. I am not a fan of the strategy to ask what your order is at the register that is not open so they can "start your sandwich" and then you have to wait in line to repeat your order and pay. The prep is fast enough that this is more annoying than helpful. read more

Don't waste your time although service is very fast. Not near as good as Subway and selection is limited. We asked for salt since obviously there was none put on the sandwich and were told they didn't serve salt. read more

I absolutely love Jimmy John's! I am so excited that they finally have one in our area. I first tried Jimmy John's in Auburn and have had them in Indiana, Chattanooga TN, Nashville TN, Jacksonville NC and now Madison AL. We are getting one soon in Huntsville AL, and I am super excited! Before they was a store in my area we would always go to Jimmy John's everytime we went to Nashville. In my opinion their subs are so much better than Subways subs. Their meats and veggies always taste fresh and consistent everytime and every restaurant I have been to. This is by far my favorite sub shop around and to me not other sub shop compares. The staff has always been friendly and the subs are always ready extremely fast. I would definitely recommend these subs to anyone! read more