This place constantly is terrible. Can't ever get a single order right. I'm finally done trying with them. Tonight I ordered a classic chicken, got a Philly. Asked for no onions on the classic chicken, got plenty of onions. I also order the Italian with mayo and onions. Got it with no mayo nor onions. The bread was very hard and somewhat stale. The fries were either very overcooked or they were very old. Ordered the kids meatball sandwich. Literally 3 little tomatoes were the sauce. Forgot the chips with the kids meal. Tried to call them but they close at 7. Just done with the place. Back to Jersey Mikes I go! read more

We were on the west side of Huntsville and decided to visit Jon Smith Subs again. The Authentic Italian is still hitting flavor memories and both of us said YOLO! We arrived after 1 and the restaurant had 2 customers. We were warmly greeted and placed a to go order. The restaurant is very clean. The footlong Authentic Italian hits all flavor profiles for an Italian sub. Both of us cannot eat enough of the Authentic Italian. The combination of meats complement each other very well. Our favorite sub here. 5/5 We tried a footlong Chicken Bomb this time. I loved it. To me, the chicken tasted so much better. Both of us were surprised at how delicious the chicken was since the Steak is the most popular sub. 5/5 I signed up my first visit to be a rewards member. I was able to get $5 off my order yesterday. I earned points and my next visit I will get another $5 off. What a deal. If you like subs, grinders or hoagies, please stop by and give this locally owned restaurant a try. The Authentic Italian is the bomb to us!!! 5/5 read more

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I picked up a sandwich from here on my way home from work the other day. I was VERY pleasantly surprised. JSS seems to be a small chain. I remember an announcement about another opening somewhere in Huntsville a long time ago but idk if that's still happening or not. I'd definitely visit if it's anything like this one! I was sort of hesitant to go bc I'd seen mostly iffy reviews, but while waiting for my sandwich I saw newer reviews saying the place was under new management. Whatever the case, my food was very good, the restaurant was very clean, and the workers were very nice and professional! A door alarm alerts staff that you've arrived; it was an unobtrusive noise but it did ensure I and others were served promptly. The menu board was a little hard for me to see (small print and I came in sans glasses), but I was pretty sure I wanted a cheesesteak, so I ordered their signature "steak bomb" with no tomatoes. It's like a slightly fancier Philly with bacon and green peppers. I got the smallest size sandwich combo, which comes with fries and a small drink cup. The drink cup is quite small here but you can get refills if you eat inside so that worked fine. While I waited for my food, I used the lady's restroom to wash up. It was very clean! My food came out shortly afterward and it was clearly made very fresh. Everything was piping hot. The waitstaff was nice enough to bring it to me, which was a pleasant and unexpected touch. The fry serving size was enormous for a small! Everything was really good! I wish more sandwich shops offered fries in addition to chips bc I love fries so much. These fries were piping hot and crispy shoestrings, a bit like McDonald's. My only complaint is I could have used more salt or some seasoning or something; they were just a little bit bland. Still very enjoyable and plentiful! My sandwich rocked! It was a little hard to eat because it had so many toppings, but they all came together in a delicious symphony of meaty, cheesy, steaming hot goodness. I liked the bread too -- and it held up pretty well, despite the litany of toppings. I thought the bacon and bright green peppers were great additions. The friendly staff wished me a nice day on my way out. Would happily order again! Shame they're so far from me. I hope that other location comes to fruition someday because I like this chain about as much as Jersey Mike's (JM sandwiches maybe slightly better, but there are fries here!) and much more than Capriotti's. Thanks for an enjoyable lunch! read more

Jon Smith Subs - Steak Bomb sandwich (smallest size) - Sandwiches Near Me - Madison, Alabama

Excellent experience! The place was very clean and the staff were friendly. The health rating was 100 and the bathrooms were clean. The menu covers almost any individual taste you may have. My cajun steak sub was yummy, and the fries were outstanding. My only criticism is the size of the drinking cup. I had to make three or four trips to the fountain, but I will say the fountain drinks were mixed properly. Too many places cheap out and try to give you less syrup then they should. This place is not that way. read more

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Great fresh bread and a great portion of meat in the Italian Sub. Friendly staff too.

The family and I have been several times, and we are never disappointed!! The owner and staff are friendly and accommodating, the store is clean and open, and the food is always MTO, fresh, tasty, and served fast!! I love the cheeseburger sub and the fries!! The chicken tender sub is amazing as well (the hubs and son's fav!) Go give it a try!! They have sooooo many amazing sub options (including vegetarian)!! read more

Deanna barely put any steak on my classic steak 12 one side barely even had any steak on it.

Delicious food, helpful staff, super clean restaurant! Order the Chicken Teriyaki; it is great!

Good little sub joint, had lunch there. Service was excellent, and the atmosphere was nice, normal sub place.

The food was seasoned really well and very flavorful this visit. There was more cheese this time on the subs but could have been more. Overall everything was great and a much better experience! The service was fast and the food was ready on time for pickup read more

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We have enjoyed several different subs here. The hot subs are our favorite, mostly the Cuban and pastrami. It's great to enjoy a sub with hot fries. The employees are friendly and we found the dining area to be clean. read more

Young helpful employees. Restroom on site. Free wifi. Offers cookies, chips, sammiches, salads. Ordered: TripleDeliClassic-RoastBeef+HotPastrami, no mayo Pretty tasty. The ambiance was stale but it didnt bother me. Ate lunch peacefully then dipped. Not sure what offers there are for folks with gluten allergies. Menu needs a list of allllllll the toppings to choose from. Check 'em out. read more

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One of the best sub shops around. This spot is setup fast casual style - not "build your sub" style like Subway and other sandwich shops. You'll spend a bit more, but it's definitely worth it. $15ish gets you a 12-inch sub heaped with protein, a 20oz drink, and 20oz cup full of fresh fries (almost reminiscent of Five Guys). It's incredibly refreshing to visit a sandwich shop that breaks the mold by being generous with meat and offering better sides than a bag of chips. Service was fast and friendly. We tried the manager's special - Maple Bacon Chicken - and the signature Steak Bomb. Highly recommend both. read more

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Jon Smith Subs recently opened and was fairly busy. I placed a to-go order and the wait was long but that was probably due to the inexperienced crew. I'll excuse the wait this time. I ordered the Gator and it was very good. I was surprised about the amount of meat on the bread. My wife's sandwich was missing lettuce and tomato and she was very disappointed. While waiting for my order I noticed two customers bring subs back that were not correctly made so they had some quality problems. The large fry is more than enough to feed 3 or 4 people; I'll get the small next time. The prices are a little high, but food prices have increased everywhere. I will try them again, but will give them some time to get the kinks out of the kitchen. read more

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I decided to give Jon Smith Subs another chance. I hate to base my opinions off of one experience, so I just decided to try a different sandwich. I decided to try their Philly Cheesesteak (specifically, the "Steak Bomb"). It was pretty good. The fries were excellent. The only thing that prevents this from being a "5-star" dining experience was the price. I mean, I realize that inflation is hurting everybody right now, but I have a hard time swallowing a sandwich meal that costs north of $20 ($22.18 + a tip = $26.58). For that price, I can almost fly up to Philly & get a local sandwich. I have been to several other sub shops and the price was a little more palatable. Don't get me wrong, the food (this time) was excellent, but I don't see myself going there too often because this price tag was higher than I prefer. read more

Jon Smith Subs - This is proof that the price tag for my sub was ridiculously overpriced for the low value that I received. - Sandwiches Near Me - Madison, Alabama

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Very good hot pastrami!! Very good service!! Nice and clean!! Will be back again very soon!! read more

I tried this place today for the first time and got the steak bomb. I am impressed, they do not skimp on the meat like other sub shops. This is my new home for sub sandwiches. Sub why? Jersey who? Not anymore! Friendly staff too. A+ read more

Great subs! I've been here a couple of times and I will say it's been consistently good. I will say you need time to figure out what you like. The Tuna Bomb is my go to! (Don't judge me lol ) I'll pass on the Cajun. It's very spicy and their BBQ sauce taste like liquid smoke. Start off with any of their subs that have the 'bomb' sign. Those are going to be good! I promise. And always get the fries. Medium will feed two, but if you're a fry lover... get the large. And get them Cajun. TRUST ME. Great spot for a quick lunch! Very filling and the fries will steal the show every time. read more

Really good subs and fries. Try the Cajun ones! I had the gator and I'm not sure how to describe the sauce that comes in it, but it's really good. We also tried the deli three meat one and it was super good too. read more

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Update: Tried this place out for a second time after hearing about it being under new management. The food quality was much better than before. The bread was soft and the toppings had great flavor. Keep up the good work! read more

Jon Smith Subs - The Gator - Sandwiches Near Me - Madison, Alabama

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Extremely friendly owner. Food was made fresh o order! Thank you and I'll be back when I'm in the area.

Gave this place 3 try's hoping they were just working out the kinks. Got my order wrong each time. The last time, they took my order back into the kitchen to fix it and brought it back out still wrong, then I was told "we can't take it back again so you'll have to eat it" Why did they take my order in the first place if they just wanted me to eat whatever they made?? This place is booboo read more

I tried the Cajun Steak sandwich yesterday and it was delicious! Today I tried the steak, onions and provolone with some added jalapeños in a bowl...OMG!!! Absolutely amazing! This is a place to sneak out to for an awesome lunch and definitely a place to get some high quality steak sandwiches! read more

The good Service, French fries hot and crispy The bad Small portions on the steak sandwich barely any meat The ugly Bread was stale, took three bites never hit meat. Bread is really bad. Won't be back read more

I'm a very, very picky credic when it comes to restaurants. I expect old-time service, food, drinks, atmosphere, etc... But for the first time in a long time, I would definitely rate this restaurant as a 5 star. The service was amazing, Hannah was 100% point on. She knew every detail of the menu, including the drink menu. The atmosphere was very clean. The decor was tasteful and welcoming. The food and drinks were perfect! Kudos to the owner, servers, chef. and mixologist. We will definitely be back!!! read more

Ordered online and it was ready when I walked in. My sandwich and fries were 10/10. Everything was fresh,

The restaurant was pretty clean and the staff looked clean and were all moving quickly making things look very professional. The person taking my order did not seem to know the menu though. And when we got our subs they were so soggy we could not even eat them like a sandwich. read more

Traveling in the area and they don't have Jon Smith Subs back home. I stopped here 5 minutes before they closed trying to grab food for my family after getting done at a softball tournament nearby. I was worried that they would turn me away and rightfully so. However the staff was very friendly and accommodating. In addition. I added 4 drinks after u already paid for my order. The employee went back and made the meals combos to save me a few bucks. He didn't have to do that either. The food was also so delicious. I would recommend this place to all! read more

The chicken bomb was amazing and the service was quick! The online ordering process is super easy and user friendly as well! Probably one of my most fav hot subs of all time! read more

Fantastic, great service, friendly people, good food, over the top fry's, cookies to die for. What more could you want?

Great subs!! Best around. The Bomb is great! The rewards program is awesome. I was checking out during our third visit and already was able to deduct $8.00 off the total. Friendly staff and fresh made food. read more

One of the best subs in the local area and a small business! Recommend giving it a try, fries amazing as well:)

One of the best subs I've had in a while!! Workers are amazing as well!! The whole vibe of the restaurant is great, leaving with more then just a sub! The fries are so good as well. read more

So no prices in menu, I asked what would be cheaper. Turkey sub with chips or combo. The girl said sub and chips. $16 bucks total and I asked why. Girl said "Oh guess I was wrong". That price is crazy so no more for me. read more

We had a great experience at Jon Smith Subs today. The staff was friendly and the restaurant was clean. My son ordered the Steak Bomb and I got the Triple Deli Classic. They were fantastic. Loaded with meat and all the ingredients tasted fresh. We also split a medium fries that were served hot and crispy. No complaints here. We'll be back! read more

No bread choice. Too much white bread. Nothing spectacular. Too expensive. Forgot our order of fries (already home so we couldn't get it corrected). Save your money and go to Subway. read more