Received two of the same sandwich's which was wrong. CALLED them and they promised to make the incorrect sandwich and send it right out. They were fast, but they made the wrong sandwich AGAIN. Totally unacceptable and incompetent. Do not ever order from them. If Zero stars was a possible selection I would have chosen that read more

Lunch MEAT is or was pre/sliced/cut/cooked could not see sandwich being made! Might have been made in back. There were a few tables that needed cleaning. Yet they were empty when we arrived. The staff were lively, and one was even yelling. We will spend $33.00 for 8" subs & reg. Drink else were. read more

A chain known for its quick service and low prices, it lives up to its name. I like the Unwich option: selected sandwich wrapped in lettuce instead of bread! And chips to accompany your deli selection... keeping it simple: regular, salt and vinegar or BBQ. read more

Jimmy John's - a sandwich wrapped in paper - Delis Near Me - Midlothian, Virginia

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I haven't been to a Jimmy John's in over 5 years. This one in Harbor Pointe , Midlothian off of Hull was the same one. I know ALOT has happened in 5 years. I also realize that not that many people order a lettuce wrapped sandwich, never mind that you even named it an Unwhich. IDK, you may have already julienned your lettuce for the inside of sandwiches that day. All that remained was the stock with brown freckles. I understand that happens. This would be helpful: "Hey lettuce-wrapped looney, we are out of lettuce that doesn't have brown speckles on it like a construction site port-a-potty by 5 pm. How about we use a tortilla wrap or fresh bread this time?" Me: "Thank you, yes please." You see how easy that is? Also these used to be wrapped all the way around the sandwich. This was a "JJ Gargantuan" with essentially a subpar lettuce leaf under it. Asked for just mustard on it, got mayonnaise instead. Thank you. I mustn't of realized what I really must have wanted but your employee deciphered I must introduce mayonnaise to my diet after 50+ years, through my brain pulse waves. Drove by a certain Mike's from NJ spot that does not offer an "Unwhich" to get to you. I'm gonna try y'all again because maybe this is a one off. TRAIN YOUR PEOPLE. read more

Jimmy John's - I guess a lettuce wrapped sammy really means a bad batch of lettuce taco shell. - Delis Near Me - Midlothian, Virginia

We called, they made, we picked-up, and ate. The sandwich met our expectations. It was a nice day. I would do it again. read more

Jimmy John's - He really likes eating inside. Lol - Delis Near Me - Midlothian, Virginia

Sub from jimmy johns with TEO INCHES of no meat cheese lettuce nothing. On top of that because of the poor service I had received before the manager loaded free half sub on my account which I conveniently couldn't use. Thanks for the free sub?? Very disappointed how I've been waiting weeks to have a manager call me..He loaded the free coupon really fast when all I wanted was a conversation. read more

Jimmy John's - Two inches of no meat, cheese, or condiments. - Delis Near Me - Midlothian, Virginia

I ordered a little John and this is it? They have made cutbacks. 2 pcs of very thin ham and a half a piece of cheese cut in half. Be advised read more

Jimmy John's - Sub - Delis Near Me - Midlothian, Virginia

I have always loved Jimmy John's . Things went a little down hill when they got rid of sprouts, & it's kind of gone down hill since then. This location has always been friendly & accurate with orders, but the sandwiches are not made like they used to be. Maybe the are cutting costs by cutting the amount of ingredients they put in their sandwiches now? I don't know for sure, but I wish the original Jimmy John's standards would come back. read more

Jimmy John's - Jimmy BLT.....with like NO lettuce - Delis Near Me - Midlothian, Virginia

We were ignored at the order counter. No whole wheat was available. Cashier unable to operate the register. And when we got home with our sandwiches, there was no meat! read more

If you run out of bread, which let me add is the main the component of a sandwich... you should know by when more is going to be 'cooled off by'.... not just nod and say 'I don't know'. Was given other options, was charged for a baby sandwich the same as a regular. Never coming to this location again. If I could give this no stars, I would. read more

Not too good first time trying an the service was fast but it was like they did not take their time on my sandwich an I got a giant half the things I asked for they said they couldn't do . I asked for them to cut my sandwich in half an it was on the receipt they still gave me the sub uncut.. smh . It was like they just didn't want to do extra things . For the price it's not worth it , I'll continue to go to jersey mikes read more

First, I have to say I love Jimmy Johns but not this particular location. I have had Freaky slow delivery service but things happen so I gave them another shot. Ordered eat in this evening with a buddy after the gym. Two of the "workers" sat in a section leaning their butts on tables, feet on the seats and sang, danced and laughed, played on their phones while everyone else was working. They were a nuisance. If I were the manager I would have told them to clock out and leave and think about if they really wanted a job there. Later, my friend said his sub tore his stomach up. That particular JJs is lacking leadership and quality and it's why I won't be back to that particular location. Ever. Update. I decided to come back after 3 years and have been to this one about 4 times now. I'm greeted when I enter and even though it wasn't busy during their peak times, delivery drivers are quickly popping in and out, the workers are pleasant and fast. The bathroom was very clean as well as the rest of the dining area. Happy to report this JJs now has good workers who look for things to do even when not real busy. Happy to be a fan again. read more

First don't order a combo and try to use a promo code because you can't use the coupon unless you only order a sandwich by itself. Freaky fast.....NOT! 1 hour to get my food. I would have understood if I was told it would be a while. When I called I was told "we are busy tonight". Done. read more

Jimmy John's - A giant nugget of spice - Delis Near Me - Midlothian, Virginia

Best subs ever made. Crazy thing is? it's gone. Location wasn't great, but I made sure I had my Jimmy John's fix at least once or twice a week! Very very fresh vegetables, the guy behind the counter knew what I wanted every time. On 460 in Roanoke another one closed!!!!!!It is still in Roanoke, but I want it in Lynchburg!! Come back JJ! So what's going on JimmyJohn?? read more

My review is long over due. My only stop was here on Good Friday. Being Catholic it was a no meat day. It was around 2 clearly passed the lunch rush. The associates were standing around talking. I asked for a tuna fish on rye. Was told we don't have rye bread - really and you call yourself a sandwich place??? The tuna fish was a glob of overly processed tuna. It was devoid of and texture other than its dense paste like consistency. My preparer was clearly more engrossed with his coworkers conversation and what they were saying than attending to me a PAYING customer. Really? You keep your back turned around to a customer? Not feeling the love I paid and left and are my sandwich at home. My recommendation if management reads comments is to train your associates to focus on the customers. Have your counter staff put away their cell phones! As for taste Blah get some other breads too. read more

1 star has nothing to do with this particular store just the overall Jimmy Johns concept and overall experience. If I want cold lunch meat on hard bread, I'll pack it myself and leave a loaf of bread out to get stale. Best thing about the place is the pickles. read more

love this place. it is the one and only Jimmy Johns I have been to, but after the first time I have been back many times. Fast and friendly service, best tasting subs in VA in my opinion. I have definitely added this to my usual spots. Try the Jimmy Mustard. Trust me. Decent prices, good food, fast service, friendly staff. I prefer the Bootlegger with no mayo, provolone and extra Jimmy Mustard. Give it a try. read more

I travel all over the US for my job. I often try local cuisine but I also like having a few consistent chains to choose from. The Jimmy Johns in Colonial Heights, VA is the best I've ever tried. The food is consistent will all of the others. What makes this one stand out is the people who work there. The crew always works well together. If they're not serving customers, they are cleaning or restocking or prepping food. They are nice to each other and nice to customers. It's always great to see people enjoying their work and making sure their customers are happy. Ironically, they are located to the worst Chipotle I've tried in all of my travels. So if you're looking for something familiar and have to make a choice - go with Jimmy Johns. read more

I love the sandwiches here! I'm a big fan of the Big John (medium rare choice roast beef, topped with yummy mayo, lettuce, and tomato), Country Club (fresh sliced turkey breast, applewood smoked ham, provolone, and tons of lettuce, tomato, and mayo), and the Billy Club (choice roast beef, smoked ham, provolone cheese, Dijon mustard, lettuce, tomato, and mayo). I'm sure all of the sandwiches of Jimmy John's are good though. I'm so glad that this location is only five minutes away from my house. Going here is definitely a healthy option. This place is excellent! If I walk in and place my order, I'm out within two minutes. They really do make these amazing subs/sandwiches in record time! Everytime I go, I usually don't see anyone else eating here. Maybe its because I go there late at night near closing time and that the rush is usually at lunch, haha! This location is really clean. The staff is pretty friendly and they don't give me a hard time. What's also cool about this location is that when Pearson Honda, the car dealership that's right across the street from Jimmy John's, had their one year anniversary, Jimmy John's surprised Pearson Honda with 2-3 party platters of Jimmy John's subs. They had a note wishing them a happy one year anniversary. That was a really nice gesture by Jimmy John's, and gestures like that go a long way for me. That's why I give them five enthusiastic stars! read more

Best sub bread in town! Fun atmosphere, friendly staff and cool music playing. The meat is good, not to salty. And the unwitch is my favorite. I can't eat bread, and the unwitch has 100% sandwich-y goodness with no bread. It's a kicked up lettuce wrap. Awesome!! read more

Can't expect much from a sub shop with young kids running it. The four guys behind the counter were teenage boys, all with long hair and no hairnets. I didn't notice this until I had hair in my sandwich. The turkey also had a gel-like slime covering it. When I finally got the manager, she asked if I wanted them I make me a different one. I asked if she ever considered making them wear hairnets, she scoffed, and said no. Was very rude and I will not be returning. read more

I am reviewing Jimmy John's outstanding marketing program. They go out to local businesses and pass out mini-sub samples along with their menus and delivery information. The sub samples are excellent and the staff they send out are uniformly polite and informative about their product offerings and services. My business is having a farewell send-off for a departing employee and I'm ordering Jimmy John's to be delivered. They sold me! read more

Good sandwiches, I love Jimmy Johns. Makes me feel like im back in college. Its good simple food, made fast, delivered fresh for a great price. Try the bacon lettuce and cucumber, Its delicious. EDIT: This particular location while able to to make a good sandwich needs a little more attention to detail, 1/3 there will be something slightly wrong with the order. Still tasty and recommended. read more

Ordered a sub to go and had to go back three times because the order kept being wrong. The girls working were not friendly or apologetic.

Called about my sandwich having no cheese...just no cheese; I was made to feel like and liar and stupid because apparently the manager made my sandwich so therefore the sandwich does of cheese. I was told by the Manager how I will and will not speak to him and he threatened my husband to come to the store. He also so dared me to report and told me that he had witnesses and the calls were recorded. I asked for the franchise owner name and number in which he replied was Jennifer Crobin and that his name was Jay. I have never had an experience like this from Jimmy John will not be returning. read more