I tried the Jersey Mikes "pregnancy sandwich" with all the fixings. It was ok but didn't hit the spot since I can't eat deli meat right now. I then thought, Jimmy John's has the BLT. Hit the spot it's the mayo. I don't know what it is but the mayo is just perfect. Added pickles, cucumbers, onions, oil and vinegar. Bomb. read more

Jimmy John's - BLT - Sandwiches Near Me - Phoenix, Arizona

Food is great and fresh Anthony and Mike are awesome at what they do positive attitude and friendly! Thank you guys read more

Nothing like walking in the door at 4:30 PM on a Tuesday and being told they can't take your order unless it's an online pick up order. I'm standing in the empty restaurant with money in my hand and I can't get a sandwich. Ridiculous read more

Jimmy John's - Home of the whitest/greenest tomatoes on the planet - Sandwiches Near Me - Phoenix, Arizona

This JJ is a joke. Super slow. I got there exactly at 10:30 when they opened. Didn't get my two sandwiches til 10:48am. I thought JJ suppose to be fast lmao. While the manager or GM just sitting at the booth on his laptop barely doing anything while 6 other people after me came in. I'm watching in my car right now. After the employee finishes with everyone 10:53am, the manager or GM on laptop finally gets up. Hahahaha I feel bad for the employees here being led by this fool. read more

Really nice people great delivery the sandwich was good I was so hungry. I forgot to really add things over the phone that I wanted like brown mustard. I did ask for an extra cup of ice but they forgot it. No big deal delivery was quick the driver was friendly the food was good I would definitely recommend Jimmy John's. To be honest with you I don't even think they charge me a delivery fee, so I made sure to give the driver a nice tip. We have to take care of our delivery drivers because they take care of us. Thanks guys great sandwich, good teamwork. read more

Jimmy John's - Spicy Italian - Sandwiches Near Me - Phoenix, Arizona

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I was nervous to try this location seeing the lower reviews but the entire service was so relaxed, my food came out fast and was well made/ super tasty! the young ladies behind the counter were very sweet and professional ! read more

This was the worst place I have ever been in my lifetime. I ordered a roast beef sandwich with tomatoes and mayonnaise. The tomatoes were rotten, and they give you a measly two pieces of meat and the damn sandwich was all bun. I would NEVER recommend this place to anybody. I only wish I could give this a negative rating. It's not even deserving of one star . read more

Me: Hi I would like a #9 please. Cashier girl: What happened? Me: ? A number 9 please. Does it come with tomato? Cashier:yeah Me: Can I get a #9 with no tomato or mayo please. Cashier: what happened? Me: repeats* Cashier: yeah A few moments later... Me: opens wrapper to see tomato and mayo on sandwich, and go back to counter. Cashier: what happened? What happened is you got a 1 star review. read more

Several times that I have ordered food for delivery. I have been told that they are not delivering because they don't have delivery drivers. I thought they touted in their advertising that they have " Freaky fast delivery " apparently this is false advertising. I am never going to order from Jimmy Johns ever again. read more

Horrible service!!!!! Definitely not freaky fast. They also did not have bacon or chicken.

The new guy is very rude. I don't know how to describe him other that he is a Hispanic and has some kind of feathered hair . Basically was adding stuff onto my order. That I didn't even ask for and then, when I watched him specifically for that reason, making my sandwich the things that he CHARGERD ME FOR that I did not ask for he didn't even put on my sandwich. I saw him giggling with the blonde girl. Heavy set short blonde white girl and I thought it was extremely rude. I asked him. Why aren't you putting that stuff that you charge me for on my sandwich.He said he did and then he hesitated.Open my sandwich and said oh, I'm so sorry.Extremely fake knowing that he did it on purpose.It is a rude place to go get your food during lunch.I used to go there all the time.Will not be going there anymore.The manager needs to know about them read more

I am trying to figure out how y'all messed up my order SOOO BAD?! legit everything I asked for and didn't ask for y'all didnt do! I said no Mayo....came with so much Mayo. I said add pickles, oregano and vinegar and oil. None of that was done. I asked for it to be cut in half. That also wasn't done. I honestly have never had a sandwich this messed up. I seriously feel like y'all said "let's just not do anything this customer wanted today!" Like does anyone care about their job anymore?!!!Very disappointed. I also HATEE MAYO. So there goes that sandwich. What a waste of money!!!! read more

Jimmy John's - Sandwiches Near Me - Phoenix, Arizona

A simple order to do with more than 4 people plus more on the outside of the line of making foods. I didn't get anything and asked for my refunded and it's ridiculous that they couldn't get it right while two people who order before me and after me got the meals. Ridiculous and never coming back to this sorry of a place. Slow and this isn't the first time something happened there for Me. Last time they for got a sandwich that I order that I paid for and never was there. Then got asked just like last time if I want to come back. Smh screw that location made me not a fan anymore. Wouldn't recommend anyone to that location. read more

Jimmy John's - Simple isn't - Sandwiches Near Me - Phoenix, Arizona

Multiple times ive ordered for deliver and live not even a mile away and it takes over an hour to get. Today i waited over an hour and it never even went out so I just cancelled but don't waste your time even trying they don't have any courtesy to let you know it will not be freaky fast delivery read more

This review stems LONG before COVID-19 started so they can't even use that as an excuse. I live around the corner, literally behind them, really... I have never known a more incompetent restaurant. They constantly don't cut our sandwiches in half, forget the napkins or Mayo packets (when requested) and the deliveries are always ridiculously late. 30-45 mins average deliveries. It's absurd. I wish there was another location near by. Ugh. read more

Jimmy John's - This is supposed to extra lettuce... it's old and wilted looking but That's to be expected after waiting 45mins for delivery. - Sandwiches Near Me - Phoenix, Arizona

I used to loooveee jimmy johns. Now they put no meat on your sandwiches and a BUNCH of lettuce. It used to be worth it when the prices were normal but now that they went up you might as well go to any other sub place that's better. read more

Jimmy John's - the inside of a sandwich - Sandwiches Near Me - Phoenix, Arizona

Walked in the two women couldn't be bothered to acknowledge my existence they just went about did what they were doing and wouldn't even say a word to me so I just walked out and I'm never coming back to that location again poor customer service I have ever had at a Jimmy John's read more

Used to be freaky fast delivery and only occasionally missing an item. Havnt ordered as often as we used to the last couple of years. Every order is minimum 30 minutes if it's a slow time of day. Today just sparked me to write this because we waited our typical 30 minutes to then get a phone call telling us they were out of ham. Not the first time something like this has happened and usually they forget some part of the order on top of just not having stuff. Store credit is all well and good as a fix but still stuck waiting for the food and the last time we tried to redeem the so called store credit they said they "couldn't find it". These guys are getting a new building now? Glad they can still afford that. There's no way this place isn't a front for something with this terrible service. read more

Good Sandwiches... Good Prices I stop at Jimmy Johns occasionaly for lunch or dinner. Jimmy John's convenient location & excellent service keeps me coming back. The food at Jimmy Johns is fresh, the service is fast, and the prices are great. I have to admit I like Jimmy Johns. The restaurant are always clean every time I visit, which is really important. One of the things I like best about Jimmy John's is that they slice their own meat and bake their own bread; now that is what I call freshness. The atmosphere at Jimmy John's is great, the signs on the walls are very funny. The subs are super filling and reasonably priced. read more

This is one of the worst Jimmy Johns I have ever been too. Last time I was here they were out of the meats for my sandwich. So instead of informing me or asking if I wanted double the meat or the other meat on the sandwich they charged me full price and gave me half the meat I paid for. Then to night as I was walking in half an hour before they were closing they told me they were out of bread. Terrible I will never be coming to this jimmy johns again. read more

I will not be ordering from this location due to multiple occasions where it has taken two hours to get my food. The first time I had an issue with my food it took over two hours to get my food and when I called to complain they just said they were busy. Today I ordered two sandwiches and it said they were delivered for 30 before they actually got to me. Meanwhile I was attempting to reach the store by phone to see where my lunch was but kept getting a busy signal I finally did get my food but the sandwich was not cut in half like I asked and the options I added were not there. There is another location a little further and I will be ordering from there from now on. read more

Jimmy John's - a napkin with the name of the restaurant - Sandwiches Near Me - Phoenix, Arizona

Piss poor service especially when it comes to their delivery service I waited for over an hour I called after about 40 minutes just to have a little weasel lie to me and say it was on its way to only wait an additional 30 minutes then he acts like I never ordered anything read more

Seriously, I recommend to never spend your hard earned money at this particular franchise. Better yet, don't spend anyone else's money here either. Never have I ever received such poor customer service from a place of business. Don't get me wrong, no complaints on my the food at all. They offer a decent product at a fair price. This is ALL about the customer service. Placed an online order for delivery, thought that it'd get to me "freakishly fast" and all. NOPE! 30 minutes pass and I called the store, they said my order was out with the driver, Jason. About 15minutes later a call from Jason comes with a 1 ring hang up, no message. Called back and he said our order wasn't in the car, he was going back to the store to get it. Approximately 30min later we called again and the store was closed. The next day we go to the store and explain the situation. Amy apologized for the mixup, said they were busy. She offered to remake the order for us, which was nice. The total from the previous night was $47.00 including delivery fee and tip. She only credited us $23.98 and said that's the best she could do. She called Jason, the driver, and he bold face lied saying he dropped it off at our door right after we called. Asked for the franchise owners information and Amy didn't know who that was. Stormed out with the sandwiches she made and didn't think to check the windows for their contact information. It's nowhere on the website. read more

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I called to order 40 sandwiches spoke with Tyler the manager although he was unable to fulfill the whole order he took my order and was able to work with another store to complete the order in the timeframe I needed. We ordered the same Ss who he's today and am very happy to say the teams there had everything ready and helped carry the boxes to my car. read more

It's Jimmy John's! If you been to one you've been to them all. Doesn't mean it isn't still good. Brand new location, but the sandwiches still taste good. And that bread! Oh that damn bread! This location seems a bit smaller than some of the other ones. There doesn't seem to be as much seating. And some of the seating they do have seems to be real close together. But that's nitpicking. I come for the sandwiches and they're good like always. If it ain't broke don't fix it. read more

Jimmy John's - Sandwiches Near Me - Phoenix, Arizona

Always fast and always friendly. The employees here have always made my sub quickly and correctly. The delivery drivers actually run from the store and to their cars. This place is always clean. And the employees really do seem to work together which is refreshing to see. I enjoy the signs that are on the walls and always see something new while I wait for my sub, which is on average is less than a minute. If you want great subs that you can actually eat with one hand and you need to get in and out quickly, I would definatly recommend this joint. read more

Jimmy John's - Sandwiches Near Me - Phoenix, Arizona

We've had a lot of trouble recently with this location. Months ago, they called 10 minutes before scheduled delivery to say the delivery driver called in sick. You mean to tell me nobody else that works there has a car? The next order went well. Yesterdays order was once again a let down. They called and said they only had enough lettuce to make one of the sandwiches unwich. So I said to make the other one with bread. All 3 sandwiches were short on meat, and the bread tasted like it was days old, and very dry. Not planning on ordering from this location again. read more

DO NOT ORDER DELIVERY! I ordered delivery for 2 subs the other day and I live less than 10 minutes from this Jimmy Johns location. After 40 minutes I called to make sure my online order had gone through and I was told that the delivery person was already on route. After another 30 minutes I called again and was told that the driver was "7 minutes from my house". 30 minutes the driver arrived, dropped the food in front and practically ran away from me as I tried to tell her to please not leave the drinks, as I could tell they were completely melted. So I paid for a flat, diluted drink and subs that had been in the car for atleast an hour. Very disappointed! read more

Doing all the right things for COVID, bathroom was spotless. Sandwich made to order and I was in/out in less than 5 min.

Had my online order sitting behind the sandwich counter. Too lazy to bag it and put it on the pickup table. Just stared at me for 5 minutes before I had to ask where the order is. read more

Every time, people are friendly and the food is fantastic. The restaurant is clean, and the service is quick. I could write an essay here, but why? Go here for the best sandwiches in the area. read more

Jimmy John's - Front view - Sandwiches Near Me - Phoenix, Arizona

This location is a little hard to find tucked into a a strip mall with construction in front of it. Though once you are in the door you are greeted immediately with "Welcome to Jimmy John's". Store is clean, staff is friendly and "free smells" are certainly welcoming. Menu board is simple to navigate and questions are answered quickly and thoroughly. But......I am on the fence about Jimmy John's. I really like the speed at which you get your order; they understand the true concept of healthy 'fast food'. I like the freshness of the meat and the cheese. The bread is where I get hung up, it's too chewy for me, I have to pull the sandwich away with a bit of strength to complete a bite, as my teeth can't even go all the way through the bread. Maybe if it was made a little crispy on the outside it may have a better result. Overall it a good sandwich, just not great. Though certainly beats Subway. read more

Jimmy John's - Sandwiches Near Me - Phoenix, Arizona

If I could do zero starts I would. Arrived at 8:50, everyone working was all packed up and walking out. They said we are closed firmly and hopped into their cars. I know to close everything down they must've have been closing half an hour before the correct time. Not to mention the employees walked out holding bags full of free bread. Would've been nice if I could've had one loaf with some meat and cheese in between it. I'd probably even pay for that and show up during their hours, lol. read more

me and my friend have the worst stomach pain ever. keep running to the bathroom every 5 minutes

Worst Sandwich place ever!!! I realized after I already paid that the employee didn't wash his hands at all. He was mopping the floor when we came in then went around the counter and took our order. He left the mop bucket in front of the register so it was awkward for us to order at the register. He had no wet floor sign up. I ordered my sandwich a Vito and said No Onions and please add some of your hot peppers. He added tomatoes and no hot peppers, not a big deal, but something so small like that can ruined someone's dinner. How can he get it wrong we ordered 2 subs, and there was no one else ordereding/waiting. Except for a young guy and girl that where just sitting there. The girl welcomed me in when I walked in but had no uniform. Idk it just sucked. Regardless of this we didn't eat them and went to Wendys. Also not friendly at all, I know we all sometimes don't like our job but this is food we are talking about. read more

I've lived in this area for 16 months now and have never stopped by until today. There was a grand opening next door that my other half and I were waiting to get into. Luckily they were open and he got a drink while I checked out the menu. I finally found something for me . We bought two sandwiches for dinner and we were not disappointed. There's only to types of bread but that french roll! Its not hard and tough and certainly not soft and mushy. The combo meals were very filling, the pickles huge! The hubs has been dying for a salami sandwich for ages so he got the #9 and actually ate the whole thing. Usually he can only eat half and leave the rest to dry out and we toss it out,but not this time. I only have one complaint with my veggie is it was a bit dry. The avocado spread was thin and one side and I was surprised that there was no vinagarette BUT I brought the take home menu and see you can ask for that. DOH! Go figure... So now I know to ask for it :) Other than that I found the sandwich very tasty as well as being VERY satisfied with the bread. LOL. I actually had very little crumbs on myself. Proud moment to be sure :P Also, they only have two sizes of drinks which wouldn't be so bad if eat it there but a larger size would be better for take out/delivery. We are going to try the delivery soon and will be back for another sandwich really soon. They beat Subway hands down ! read more

Apparently they should change their hours to 8:50 because when I arrived I was smugly greeted by a worker coming out the door telling me that they had already closed. Come to see the workers were all already packed up and headed out for the night. Shame, I was really looking forward to a sub. I'll take my business elsewhere in the future. Hopefully the owner sees this and gets control of this location. read more

Fast amazing subs, and great customer service. Finally a Jimmy Johns that is close to me!!! read more

Jimmy John's - Sandwiches Near Me - Phoenix, Arizona

This company got some of the most stupid policies I have ever heard. I order 2 of the no. 9 Sandwiches. Ask the the sandwich maker to add the new ranch sauce of theirs to try it out. They say it's $.50 cents more. That is fine. Then i ask them to put the sauce in the sandwiches, they told me that they can not put it in the sandwich. The sauce is in a cup. So they expect me to do what with a cup of ranch, dip my sandwich? Bunch of idiots. read more

I stopped by here yesterday around 5pm and ordered a #4 Turkey on a wheat sub roll with cheese to go. Service was very fast, I was the only customer. I took it back to my hotel and ate it within an hour. I found the whole wheat bread of the sub roll to be drier than usual. Old bread? But it is usually more moist (fresh) when I have ordered it at other Jj's in the past. read more