When there a couple of times to order their Greek gyro and both times they said we don't have that so check their chicken version First time I could find it reasonable but having it happen a second time is unacceptable so I told them to take the Greek gear off the board if they're not gonna have the meat for it This afternoon around 5:30 PM I went and placed my order and paid for it was two fleas affected. They claimed that they didn't have the Greek version of Gyros trying to settle up with the chicken a second time. Completely unacceptable that they would tell me we don't have that. it is completely unacceptable to advertise something and tell me we don't have that we are gonna have that take it off the board get it off the board. After I placed my unacceptable order for the chicken, which I would've much rather had the Greek version paid for it went over sat down. Individuals came in after me. They placed their orders and they got theirs within a matter of minutes, but I'm still sitting there. When I made an inquiry, where is my order they have the nerve to ask me are you waiting for an order but I place my order right there on the spot paid for it right on the spot, but people came in after me got their order within a matter of minutes, I'm still waiting didn't find it funny when a couple of their employees are sitting in the back chuckling because that is unacceptable behavior and unprofessional. read more

Very fast service and friendly staff. Drive through available. There is plenty of indoor seating to get away from the PNW weather and can accommodate a decent sized party if necessary. Parking can sometimes be an issue but there is plenty of parking also available behind the building. I love the gargantuan sandwich which I don't see as often on the store menu, but is still available if you ask or through the rewards app. The gargantuan is a great meat delivery system that they just load up all their available meats onto one sandwich without adding a lot of filler like more bread. read more

Jimmy John's - THE J.J. GARGANTUAN - Sandwiches Near Me - Port Orchard, Washington

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They need to listen to their customers. 2nd chance order. I ordered a number 3 Tunafish salad specifying "No Lettuce and adding 1/2 pickle. I Received: Tuna Sandwich 3/6 lettuce. 2/6 cucumbers & Tomatoes & 1/6 tuna salad. & a whole pickle cut in half. They're locked to hide what you ordered with heavy lettuce coverup. read more

Came in around 8pm and they were cleaning, one guy was moving a trash can. After ordering, he began making my sandwich in the same gloves he was cleaning and moving the trash can with. Then after my sandwich was done, he had mayo on the gloves and just wiped it off with a paper towel instead of changing them and started on the next persons food. Grossed me out. Change your gloves bro. But, the sandwich was delicious. read more

This is the second time I have ordered delivery and received a turkey sandwich with one slice of turkey. One slice! For the price jimmy johns is not it. Be prepared if you order delivery to get one slice of turkey but if you go in they give you more. Make it make sense. I order from Jersey Mike's now. It's cheaper, better, more meat and way more delicious. read more

The staff working drive thru at times needs better training in taking orders. New staff unsure how to work the registers or where to find things on the register should not be working the DT ordering. The employer is not at fault whoever the shift manager is should know better. read more

Yuck! Sandwiches are made with little to no meat. If you ask for a toasted sandwich be prepared for the bread to be burnt. All I tasted was the burnt bread. Be prepared to spend your paycheck. Wayyyyyy overpriced! read more

I guess even Jimmy John's isn't immune from shrinkflation, but pick one: smaller portions, higher price, or lower quality. Even 2 might go unnoticed, but all 3 is unforgivable. My latest experience with Jimmy John's certainly reinforced the idea that it just plain isn't worth to patronize "fast food" anymore when better food and a better experience is available at a similar price at any number of traditional restaurants in the area. FAST just isn't worth it anymore. read more

It was a huge disappointment this time. We placed a large order, and you would think that they would have the common sense to label what each item is instead of having to open them, one by one to pass them out. We decided to try the Caesar chicken wrap. It was beyond terrible. There was so much Caesar dressing. That is all you could taste you couldn't even distinguish what was chicken, lettuce or tomato because of the amount of dressing. The Thai chicken wrap was nice. They could've put a little bit more sauce on that. The tuna sandwiches really needed to have more mayo. It was very dry. The gigantic sandwich that was good. It had quite a bit of meat on it, which is nice the turkey sandwiches. They skipped a lot on the turkey. Oh, and to top it all off there was zero napkins in the bag G that's really great when you have sandwiches. The prices I've gotten, I feel out of control for what you get. I suggest they do better training of their staff on what needs to go on a sandwich like you don't load up some thing with so much Caesar dressing that it gags you and what needs to go in a bag. Some quality control would be great. It just seems that you're paying more money and getting worse and getting poor Service. read more

This was my first visit since my last review. I ordered the J.J.B.L.T. on a French roll to-go for my wife. The young man who took my order was very pleasant. Unfortunately for me, his voice was in a vocal range where I couldn't pick it up with the music playing in the background. This was my problem, not his, and I had to ask him to repeat just about every sentence he said. The sandwich order was completed quickly and, after he handed it to me, he put a hand to the side of his mouth when he thanked me and wished me a good evening. He had seen I had a hearing issue and wanted to make sure I heard him. I thought that was really cool. Then as I was walking out the door, a young woman also loudly said thank you and wished me a good evening. This time I left the store with a really good feeling. Not only was the place clean, the employees showed they appreciated my business. As for the sandwich, my wife said it was very good, It had long pieces of flavorful thinly-sliced bacon, so there was bacon in every bite. I think the place is perfect for a fast pick up of a tasty sandwich at a fair price. We'll be back. read more

I wasn't expecting the unbread to be lettuce of all things It was a great change in meals for me ‍ read more

I don't go here anymore. The bread is the blandest possible white bread. The cheese is flavorless and gummy. I don't eat meat, but what I see on other peoples' sandwiches looks like processed slices mashed together. Jimmy Johns provides perhaps the worst sub you can find anywhere in Kitsap County. Franchise buyers are pretty much stuck with what the parent company forces on them, but we can't possibly know what the local franchisee might've done if not restricted. But this isn't good enough. The parent company was founded by someone who regularly pays rich-guy prices to kill rare and endangered animals on "canned hunts" so there's a big part of me that can't really get behind the company after finding that out. Fortunately I'd already written the place off, so I'm not missing out anything to never pop in again. I give it two instead of one stars for providing delivery, not useful to me in particular, but I see the value. read more

Jimmy John's - There are their advertising photos of their nationally standardized sub, and the photos their customers take. Don't match up. - Sandwiches Near Me - Port Orchard, Washington

I celebrated 2 birthdays while waiting for my lettuce wrap I imagined them growing the lettuce in the back But in actuality, the served the drive-thru and completed 5 pick up orders and stacked them on the front counter While I stood there - waiting and waiting and aging! So much for fast subs! Go to Subway instead, I wish I had. Never again. read more

Went to the drive-through tonight and ordered a beach club sandwich. Instead of turkey, I wanted ham which they were adamant they couldn't do, even though the sandwiches pretty much made to order. Instead of substituting, they proceeded to have me order the "Pepe" and add avocado and cucumber. They said it should be about the same price. When pull to the window the total was about a dollar more than I was expecting to pay. For what they charge for a sandwich, I'd expect a little better service and be able make EASY changes to orders such as this. For me, it's more of a principality than a money issue. Regardless, I would not recommend nor be going back to this or any location anytime soon. read more

Jimmy John's - Not Jarad from Subway - Sandwiches Near Me - Port Orchard, Washington

When I ordered here for delivery, the bag my food came in and the drink had bit of a weed smell to it. The food still tasted good as usual, but I could not get through my drink because it tasted like it had that weed smell to it. I have no issues with people who do that sort of thing, but I personally just don't want any of my food smelling like that. read more

Always order from jimmy johns for my daughter but we live in Gig Harbor so this was our first time ordering from the Port Or hard location. We were helped by Eli and he was wonderful, very helpful and knowledgeable. We will definitely be ordering from this location again. read more

I went there today right when they opened and they gave me a stale bread sandwich! For how much they charge come on freakin ridiculous

Jimmy John's is supposedly known for freaky fast service... This establishment used to be fast and live up to their name but the last several times we've been here they are super slow read more

Melissa and the entire team at this JJ are the BEST! They have actually set the bar for me in terms of what I expect from other JJs I visit. Sadly, no other comes close. They all know me by name, and they use my name as soon as they see me. Melissa even goes out of her way to draw a cute picture for me on my sandwich wrapper! Love these guys!! read more

I order from here fairly frequently because of the ease of ordering on line when I can't get away from my desk for lunch. BUT I have learned to either order really early or not be that hungry/have meetings when I order because they're so doggone slow delivering food. My past two delivery orders have taken over an hour. I complained the first time to the store and they sent me a gift card, but the site keeps rejecting said gift card even though I've tripple checked that there is in fact money on it. Summed up: Pretty good sandwiches. A bit over priced for what it is. Super slow delivery service. read more

They forgot to add a pickle to my order. BUT! As I walked to the cash register to pay for it, the manager just gave me one and told me not to worry about paying for it. A free pickle is a small thing-- but I do appreciate the gesture. I like how they do business! read more

Dont understand how people could rate jimmy johns at only 2 and a half stars. Employees are awesome!!! Overall great place and i go here very often. read more

I used to buy the roast beef sandwiches from Subway and the last time I did before they stopped carrying it the sandwich only measured 10 inches. They say it's a foot long and the price was over $10. I started going to Jimmy Johns and it is only 8 inches for under $9 but they put so much more on the sandwich and it is 100% better. So even if subway brought back roast beef and sold an actual foot long for $5 I would still go to Jimmy Johns! read more

Oh Jimmy Johns smh.....love ur sandwiches but hate your "out of delivery zone" BS!!! I have been living in this location for a year and have ordered from you many many times! Countless!!!! Rude guy on the phone said corporate regulated them about their range! Lmao read more

If I could leave less than zero stars, I would. Went to Jimmy John's in Silverdale, WA for the first time earlier in the week and fell in love. Decided at last minute to order sandwiches near residence. When I got home with the sandwiches, I thought they were empty. Close to it. One had a single thin slice of roast beef, lettuce and mayo. The other had thin slice of ham, one small strip bacon and 2 pickle slices. Very heavy on mustard. So heavy we had to throw it out. What a major disappointment. No wonder we never heard of JJ's until last week. How is this chain possibly still in business? I don't see it lasting. read more

They were out of the bread I wanted. Forgot the drink my husband ordered. My sandwich was was missing the avocado drenched in mayo and no oil and vinegar as requested. Couldn't eat it. Bad experience. read more

Almost gave this location a 2 star review because my order from the drive thru window was incorrect. I ordered a Club LuLu and was given a Club Tuna. I tried to settle and not complain, but my taste buds and I just weren't satisfied. I called the location and informed Angela what happened. She kindly and gladly accepted that my initial order was wrong, placed the correct order/sandwich, and the delivery driver delivered a delicious, well-made Club LuLu. Thank you JJ's team in Port Orchard. read more

Always super sweet people. Will always go above and beyond. Love this place. Thanks for coming to Port Orchard!

If you want a great sandwich with fresh ingredients, speedy service with friendly staff, clean area to eat, dont hesitate to come here. The bread is SO GOOD, I'd be perfectly content with just the bread. I have no idea why there are low ratings for this Jimmy John's, I've been here more than once and it is clear that it is run very well. read more

This is the first time I received such clueless service here.I went through the drive thru and was handed a drink cup dripping with soda and the girl at the window didn't even try to clean it before giving it to me. I had to ask for napkins to wipe it down before putting it in my car then she hands me the rest of my order and says "have a great day" not realizing I still hadn't paid. She comes back after someone said he hasn't paid yet and says, whoops sorry. I know you guys pride yourself on fast service and I love going there, but please let your employees know that sloppy fast service is just sloppy service in a consumer's eyes. read more

Worst customer service. Ordered off there app both sandwhiches came wrong and were over charged for a total of 30$ for both. Called to see if they would fox it only to laughed at and told we were stupid by the manger. N3vwr again will we eat there read more

We had sandwiches delivered. The service was indeed freaky fast. Maybe a little too much mayonnaise for my taste. I'll ask for less next time. Other than that we were all satisfied. 5 stars for service, 4 stars because it was really quite expensive. read more

Pretty good subs! The pictures of the food are a little bit deceptive. We got pretty amped up for a packed out sub and we got two pretty weak ones. THE FOOD TASTED GREAT! SERVICE WAS AWESOMELY FAST! But it was a lot less than we had seen pictured :/ read more

Never thought I'd have to wait over an hour for a pick up of one sandwich at a place that's suppose to be "freaky fast"

I am giving one star because you don't let your employees Accept TIPS. I should be able to leave a tip when I want!

Just wanted to say thank you to the port Orchard Jimmy johns for always being friendly. I came in couple days ago with my family for the first time and they were very helpful and knowledgeable with our first time questions. The food was good, pretty simple. Nothing toasted but for cold cuts it hit the spot. Thanx again we will be def coming back soon read more

This location's product does not live up to the Jimmy Johns standard. We were very excited to have a Jimmy Johns in Port Orchard and the drive thru was enticing. We have had their sandwiches at various locations including their Bremerton store which makes a quality sandwich. We hope that the quality of service and sandwich improves at this location as time goes on. They did not get our order correct and our sandwiches were dry. read more

This place is so fast if you're going inside , the only downfall is the drive through takes forever , and they aren't really friendly there as well, but food is great ! read more

I placed my order online for pick up, but when we got there, my friend and I decided we wanted to order drinks and eat in. I could see the counter woman's face turn to "Hulk Smash"!!! when I said I wanted to add drinks and a cookie. She only charged me for one drink and I said the cost seemed too low, did she charge me for both drinks? The counter woman actually said "oh my fucking god " under her breath and reluctantly charged me for the second drink. Mind you NO ONE else is in the restaurant. I pay and she just looks at us. My friend asks if we can have cups for our drinks. Counter woman is definitely in Hulk Smash mode now. We get our cups and look at each other like , did this actually happen? Another counter person steps in and tries to comfort us and tell us that it's just been a crazy day. Ummm really? I placed an online order, paid and tipped online and then came in and wanted to purchase two fountain drinks and a cookie. I'm sorry that warranted your staff using profanity at us. We won't bother you again. read more

The staff at this location needs some serious re-training assuming they have had any training at all. Considering the shop is owned by the same people that own the Bremerton location I was very surprised and disappointed in the look and construction of several sandwiches that I have picked up there over the past 3 weeks. Today was the final straw when they placed a giant "clump" of onions on my expanded Vito and left out the vinaigrette sauce that makes the sandwich so great. What I ended up with was a pretty crappy sandwich and since I had spent extra money for more meat and cheese it wasn't cheap. Oh and they left off my extra cheese as well as all but 1 tomato slice. Given that it was 11:20 in the morning and there were no lines their is no excuse for this. The sandwich makers at their Bremerton store make a great sammy EVERY TIME! Port Orchard needs help and soon. read more